I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

Consistently reliable, professional, knowledgeable service. Always friendly, fast, and efficient…read more This has been our plumbing company of choice for well over five years now. No need to look any further for valuable, cost-effective, trustworthy service.

Linneer is a GREAT plumber! He responded to my request and I was able to easily schedule an…read moreappointment. He came to look for a leak in my water heater. He was able to explain everything to the buyer of my home and put him at ease. He's very personable, knowledgeable, and wasn't trying to perform unnecessary procedures.

I was referred to Free Line Plumbing by the company owner who installed my lawn sprinkler system…read more The plumbing technician called ahead and scheduled an appointment to install a water sub-meter, backflow device, and attach back hose bibs to the sub-meter. He provided a thorough overview of the work being done and offered alternative options that might save on upfront costs. His detailed explanation was clear and concise with no pressure if I elected to postpone any non-critical work. The quoted price was very reasonable, and the job was completed within hours of them contacted me. The technician provided a detailed bill along with a written warranty that was easily understood. Without a doubt, I highly recommend this company and will contact them for all of my plumbing needs moving forward.

I used Freeline plumbing for a main water leak. I think overall, the work was done to standard,…read moreespecially with extend of repairs and work needed. There were multiple issues that arose, that were addressed initially. The communication from the company was good especially during the active work period (almost borderline too much communication), but once the fees were paid, the communication seized. I tried to understand how they repatched my yard. My yard was a mess. It took me weeks to repair/repatch. They had to come back out to repatch my foundation which was leaking due to not having enough sealant in the initial repair. The technician who came to add sealant after the initial work, even stated that the product used (plastic piping) for my repair was not ideal (I was never told or relayed the differences in material strength or longevity, never given options). I expected a bit more from this company based on the recommendations that i was given.

The company was as quick as they could be since it was one of the hottest times of the season. I…read morehad a nightmare from another company and Sledge came out and did an assessment and were able to get my warranty granted that I had from the other company that refused to help me who installed it.

Patrick was very friendly and informative. He arrived 5 minutes prior to the projected time. He…read moreeducated me about the HVAC system and what needed to be repair. He was able to complete my service request within a hour.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Beware: Overpriced, Misleading, and Unhelpful…read more I called A&F Plumbing for a $59 service visit to find out why my water heater was not heating -- seemed reasonable. The tech was polite. That's where the positives ended. He relit the pilot light and THEN told me it was $250 just to relight the pilot light -- something most plumbers include in the basic fee. After paying that ridiculous charge, my water still never got hot. He didn't check, wait to see - - just said he relit it. He did make sure he had a sales pitch though. Without fully diagnosing the problem, he jumped straight to recommending a $875 burner assembly or a $5,250 replacement water heater, (complete with estimates) claiming mine was 11 years old, but my house is only 9 years old. Either the math was off, or they were hoping I wouldn't question it. I paid $250 for nothing -- no fix, no follow-up, just out the window, whoever recommended them should be ashamed of themselves. Definitely a bait-and-switch. If you're looking for real solutions and honest pricing, I strongly suggest calling someone else.

I hired A&F to repair an under bathroom counter. A&F came out and said it would cost $250 to fix…read morethe leaks. After I approved it the plumber said it would cost $785. I feel they were dishonest and used the lower cost to get the initial approval so they could then Jackup the price. I will not trust them to do another job since this was a complete rioo