Fantastic service. Did everything I asked and saved me so much time. Highly recommendedread more

Ladies were professional and efficient! We had them deep clean a house for our son and daughter in…read morelaw before their new baby comes and it was immaculate when they finished! Have already booked them for another house cleaning job!

I am so impressed with Owner Norma and her outstanding NCJ Cleaning Company…read more A Five Star first time deep clean of my beautiful new Jenuane Communities home in Lemmon Valley. Norma was professional, kind and cleaned my 4 bedroom home. My favorite part of her expertise was how she showed me how to put foil so beautifully on my new oven racks and in the bottom of the oven. Norma professionally cleaned my Kitchen Counters microwave, sink and floors. She vacuumed my rugs and cleaned all bathrooms mirrors, tub and shower. Norma wiped my beautiful piano and played with my doggie. The value of her service was worth her pricing. Thank you Norma and NCJ Cleaning Services for my first time home cleaning. I will definitely hire you again. My house smells beautiful and everything is sparkling clean. Outstanding Service and great personality. Thank you for being careful around my Embroidery Machines and my Artwork and using pet friendly cleaning products. Thank you again Norma, I will refer your business to my friends and family. Julie A

We needed to hire a company to clean the house we leased when we moved to Reno last fall. I wanted…read morea business that would cover all of our cleaning needs because in Idaho we had to hire several different people. Norma, and her crew did a fantastic job cleaning the house and everything we needed done, her business covered. The quality of the work was outstanding and the price was very fair for the job I requested. No job is too big or small for her crew. Now that we're in our 'forever home' I'll have her help me with the hard stuff in the future.

I would definitely recommend Esmeralda's cleaning services. The cleaning was on point! Service was…read morefriendly.

Great prices with outstanding results. Used them a couple times for my camper while I was in sparks.read more

I hired Jessica's cleaning based off the service they said they would provide and the price they…read morewere going to charge.They arrived at our scheduled time ( they four grown men wasn't expecting that!!!) and in about 3 hours they made my RV look brand new inside. Very polite gentlemen and the service they provide was exactly what they said they would do! I would definitely recommend this company to anyone looking for an outstanding service!!

If i could give less than one star I would…read more I hired this company to light clean my house. Two Bathrooms, mop the floors and wipe down the kitchen. I am in my 70s and recovering from rotator cuff surgery so couldn't clean the house myself. I made this appt 1MONTH IN ADVANCE because I had people coming to my house the day after the cleaning. My cleaning was a 2pm The day of the cleaning I received a phone message at 11:58am that the cleaning crew would be 30 minutes late as they were short staffed. I called them at 2pm and asked if they were still going to come at 2:30. They responded they were short staffed and would be here closer to 3 pm. I called at 3pm and asked if they were on target to come clean my house soon. Again, I was told they were short staffed and they were "on their way now" and would be there a little after 4pm. At 5:30 pm I received a call but missed it because I was upstairs cleaning a bathroom myself. At 6 pm I called the company again and was told they had a horrible day because of being short staffed and were just trying to take care of their clients. I thought I was a client. They stated the crew "was just down the street and would be there shortly". I responded by telling them they were fired. I spent the rest of the evening cleaning my house for my guests the next day at great pain to my shoulder. I understand things happen. I am sorry they were short staffed. I tried to be accommodating. But they didn't bother to call me for over 5 hours with a status update. And the status updates I got when I called were promises they didn't intent to keep. That is unforgiveable and unprofessional. They should have kept me in constant update mode so we could have made adjustments (next day? etc) but no....I felt they were just blowing me off. To add insult to injury. My husband and I had paid tickets to an event that night. Because of their lack of updates and no phone calls until too late, I had to cancel my attendance at great cost to me and my husband went alone while I cleaned my house. So I had to do the work and I lost money in the long run. This company may be good cleaners but they are unprofessional and do not care about their clients. I am now looking for a new company to clean my house while I heal from my surgery.

Arielle is wonderful. Her cleaning service is the best I ever had. Very friendly, professional,…read morealways quick to reply when I call, and a hard worker. Left the house clean and smelling fresh. Also very willing to work with my busy schedule. Near perfect in every regard, and we are hiring her on the regular. Thanks!

Such an amazing service, really enjoyed their company, really showed me what clean looks like, and…read moregave me a very good price! Left my floors visibly sparkling!

5 starts for customer service only. Clear, concise…read moreresponses. Didn't use service, but greatly appreciated the time they took to respond.

We bought my mother the "one time cleaning" as a Thank You for hosting the family over the…read moreholidays. I didn't realize this was only a 2.5 hour deal, where they would leave if the job wasn't done. What?! We paid $360 for this service and it was very disappointing. We won't be using them again. There were lint balls along the baseboards, dust along the headboard, on top of the fans, fan above the stove was not wiped down. She's talked to them, shared the pictures I've attached and they still weren't willing to give any sort of partial refund or offer to have someone come out and finish the job. Unfortunately, after she came home from talking to them she found damage to the bottom of their brand new kitchen cabinet as well, from their employees. On the flip side we just had our house deep cleaned by a company paid less and they were there for double the time. Very happy with the new company, have used them before and now referring them to my mom.

Just fantastic! I reached out to inquire about services on yelp and Josh was very responsive and…read moreanswered all my questions. Scheduling was quick and easy! I had two cleaners and they did an amazing job! I will definitely schedule with them again for future deep cleans.

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

Monica did an amazing job! I am very happy with her service. She was considerate to my families…read moreneeds. Our carpet looks great, she dusted everything and the bathrooms looked like they did when we moved in to our new build home. Our kitchen was an absolute disaster before she arrived and it looks great now. She cleaned everything in the kitchen, all appliances. Her prices are even better than the cleaning. I highly recommend her and will be using her services regularly.

We hired Monica and got her hard-working adult son too. I made a list of what I wanted them to…read moreclean and they did everything very thoroughly, and didn't waste any time. We expect them to return next week after our company leaves. Their pricing was very reasonable, even with the tip I gave them. We will not hesitate to hire them again in the future for occasional house cleaning. Highly recommended!

We had some drywall and paint work done in our home and were looking for someone to assist us with…read morethe floors primarily. We reached out to DW Cleaning via the Yelp app on Monday and were provided an estimate quickly. We agreed on Friday afternoon and provided our address. We had requested they call 30 minutes prior and we would meet them at the house. We never heard anything from anyone! My wife even left a voicemail late on Friday afternoon. Needless to say we cleaned our floors ourselves. It's now Sunday morning and we have not received any kind of communication from this business. I'm giving a one star rating because they didn't show up to do the work or communicate. Disappointing!

Had an appointment today at 9. It's almost 10:30 and they haven't shown up and aren't answering…read moretheir phone now. Don't get F'd over. Call a real cleaner.