Excellent all around! Team is wonderful and the work meets my expectations in every way. Highly…read morerecommend.

The carpet installer (Gil) arrived right on time, he introduced himself, and asked me to confirm…read morethe carpet he had was as expected. It was! He went straight to work and did an EXCELLENT job. The carpet looks great on the stairway and upstairs in the hallway and loft. Very nice transitions between rooms. Very professional job!

They just finished my hardwood floors. Did repairs to some water damage, new baseboards, and a sand…read more and seal. The crew is hardworking and professional and the results came out great. Highly recommend.

We were so tired of our builder grade carpets in three of our bedrooms and our master closet we…read morecould not stand it any longer. We contacted Master Floors and Santos and his colleague came and did a miracle install. They moved all the furniture, stripped the carpets and discarded them. Then they installed the laminate we had selected and put all the furniture back. Truly a wonderful install job. Definitely would recommend these two to anyone who is looking to install new laminate flooring.

NNHF is awesome! They were wonderful to work with, affordable, and I LOVE my new floors! Hire…read morethese folks - don't hesitate. The best!

Both my wife and I would highly recommend this business. Every step in the process was done with…read moreknowledgeable employees and the workmanship was impeccable. Our installation included adding new flooring, repair of floors where walls were moved and then complete sanding, staining and finishing. The new flooring that was laced into the 70 year old floors matched perfectly.

Another fantastic service from Sterling. I've used them 3 times and they always deliver. Thank you,…read moreEric. He cleaned my horrific carpets(after my tenant left them destroyed) and provided great customer service. Highly recommend.

It was very easy to schedule a time on yelp. Eric called me morning of to see if he could come…read moreearlier than scheduled. Job was done well and took less than an hour. Eric was very friendly and informative. Thank you Sterling Carpet Care!

Called to request gutter and window cleaning service and was able to get scheduled right away…read more They had also installed our bird spikes 5-6 years ago and I inquired if they did bird blocking mesh/wiring but the receptionist mentioned they are moving away from that providing that service. Fidel called ahead of heading over. He was friendly and polite. He was thorough with the gutter and window cleaning plus kept me updated with what he found with the gutter mess. He was able to blow out the nesting mess under our roof that was rolling into our gutters as well as help us get measurements of the area we are looking to get blocked off. Their prices, of course went up slightly, but understandably. They sent the pricing detailed with our appointment confirmation. The entire process of booking to service was super simple! Thank you!

After we installed a new elevator, the elevator company recommended Reno Tahoe Window Cleaning…read more The circular elevator walls were wrapped in blue protective tape which, upon removal, created static electricity that caused dust to stick to the panels between the elevator car and the exterior walls. Some areas were very high or had very narrow gaps between the elevator walls and the house walls. The job also required the elevator installer to be onsite to help move the elevator car for access. Because we were preparing to put the house on the market, we had the home cleaned and staged, and photos/videos were scheduled for specific dates, which we clearly communicated to the cleaning company. The service provider arrived, cleaned the majority of the shaft, and told us he would return and contact us after they figured out the best way to complete the remaining cleaning. A few days after the photos and videos were taken, we received a $270 charge for 3 hours of work. No one contacted us, there was no follow-up, and the job was never completed -- just a bill. Extremely disappointed. we had to hire someone else. If a job is outside your capabilities, it's better to be upfront about it rather than take on work you cannot complete. It would have been far better for them to tell us to find another provider, especially given the time-sensitive nature of preparing the house for listing.

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.