I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

A job well done. Quick and thorough. I appreciate how responsive the team was. Recommend them to…read moreanyone in search of carpet cleaning

On time, knowledgeable, efficient cleaning by a pro. Eric is the pro to clean stair carpet and…read moreupper floor. Plan to keep up with maintenance cleaning going forward.

My favorite sofa needed a good cleaning, plus I have two cats who leave their hair everywhere. Eco…read morePro did a fantastic job cleaning it thoroughly. Took maybe an hour or so to do the job. The cushions were slightly damp and dried pretty quickly the same afternoon. Professional, efficient and a good value!

Lukas was flat out the best contractor of any specialty that I have ever used-and I have dealt with…read morequite a few. He was punctual, honest, very personable and his prices are very resonable. I had him come ouit to do an estimate on cleaning my upstairs carpets and to do some carpet stretching to eliminate some bulges. He was right on time and we had thwe esitimate done and the work scheduled in just a few monutes. The job was done perfectly on both issues I had and he was early, so he was finished almost before he had originally estimated he would be here. A very enjoyable experience (many contractors aren't even close to delivering that!) and I will have him back whenever I need any carpet work. I highly reccomend him for all your carpet needs. Dave in Reno

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.

We had a sick pet who accidentally ruined some new carpet we just had installed, but COIT was able…read moreto come out within a few days and completely got rid of the stains and smells. They even did a scotch guard treatment to help with any (hopefully none) future accidents, and was very reasonably priced. They were quick and efficient and did a great job! I highly recommend them!

Tech. show up, gave me an estimate and date when the job will be performed. took day off from my…read morejob, but he did not show up. called the office, the Manger she stated the Tec did not inform them, and she was so cold , so what about your time and taken off from your job, I was furious, sound like they have same problem all the time. I will not recommended them

The carpet cleaning was high quality and Mr Martin was professional and courteous. Price was also…read morevery competitive and well worth it.

Having been a homeowner for the last nearly 3 decades, I gotta say of all the services I've ever…read morehired, Martin's Cleaning Service is truly elite. My house looked like no one had ever lived in it. It's an absolutely incredible job, surpassing even my highest expectations. I recommend Martin's Cleaning Service to anybody that is looking for a spruce up, monthly maintenance, move-out/in detailed cleaning, etc. I can honestly guarantee that any carpet care services you're looking for this team has you covered!! (I have photos, but I'm having technical difficulties with uploading.. will post an update)

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

We noticed our dryer wasn't drying as well as usual, so we figured it was time to have our dryer…read morevent cleaned. They had serviced us before, so we didn't hesitate to call them again. We appreciated the excellent communication from Sal, who kept us informed with helpful follow-up text messages throughout the process. They were even able to schedule us for next-day service, which worked out perfectly! A big thank you to Brendan for doing a thorough job and taking the time to clean up after himself when he was finished. We definitely recommend their services!

It feels like family coming into your house to help you out. This company, from the phone…read morereceptionists to the crew that shows up. Polite and Pleasant are the words that come to mind. They take great care to hear your concerns and then guide you to the perfect package. They take care to place bumpers on all corners of walls and the rest is just a wonderful experience. My carpets look like new. I love this company!

They did an AMAZING job on our house. Matt and Nichole worked very hard and put extra time in to…read moreget our house incredibly clean. We highly recommend Dust Busters if you are looking for a hard working team that does a GREAT job.

I've had a very similar experience to another recent review. I was forced to fire Dust Busters…read morefrom my house cleaning because the service they offer now pales in comparison to when they started. Nichole and Will are very nice people and I love their entrepreneurial spirit, but growing pains have turned them into an entirely different company. Nichole and Will used to clean my house themselves and it was near flawless. Unfortunately, they have not been able to instill their attention to detail into their staff and the quality of work now is shockingly worse. They do still clean my commercial office property which is more janitorial than the cleaning one expects in their home. That might be more their thing now since they have not been able to maintain the quality through the growth. This review pertains only to my experience at home. We will keep an eye on them at the office and hope for the best that it doesn't end with the same result. I thought twice about posting this review because I like them, but it's unfair to the public to not tell the truth. I also feel these negative reviews will help light a fire to manage the growth better by not sacrificing quality, training and managing employees and maintaining the standard they have set. I'm hopeful they will figure it out over time. If they can get back there, they will be unstoppable.

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.