A "professional cleaning" company we will never use again. Initial service was not completed properly (clean the entire house) where we had to have them come back out to clean again. Carpets were not vacuumed and if they did there was still debris to be found. Tile and wood floors were not swept. Bathrooms were not cleaned as a professional cleaner should. What's worse was the lack of professionalism. When calling the owner, Kathleen Wilcox, to provide payment and advise her of the bad cleaning job there was nothing but ludicrous behavior from her. Telling my wife, "there is Tahoe clean and there is ghetto clean, next time call the Ghostbusters and don't use our service again, you are just complaining for a discount." We are reasonable people and expect for a service to be carried out when paying for it. I could go on and on how upset we are just by the behavior alone. We did pay for the "service" as we are not expecting a discount or hand out and just want the job done correctly the first time, in this case a second time. For the record, my wife had to wipe down/clean after them even after the second time. My property is in Sparks and though it's not in Tahoe it is also not the ghetto. Please don't consider using this company unless you want the same treatment. Added some of the pictures after their "cleaning job." Would you pay for this type of service? read more