Karen Muñoz does an exceptional job of cleaning our home. Her attention to detail is truly remarkable. She not only makes our house immaculate, she neatly hides unsightly electric cords, organizes my messy laundry room or does other tasks that are completely beyond our expectations. My husband and I are always amazed by the fabulous job Karen does. In addition to being a great businesswoman, Karen and her family are very involved in the community. We cannot recommend Muñoz Cleaning Service more highly. read more

Karen and Jr put their heart and souls into cleaning. They take pride in their business, and it shows. No one, and I mean no one can clean like Karen, she is a magician. ​ read more

I have been using Munoz Cleaning Service for almost five years! Karen and Junior are hardworking, reliable, and most importantly trust worthy. They always go above and beyond and have become an integral part of keeping our household running smoothly. Can't imagine using anyone else! They truly are the best. read more

Fast, reliable and also just an awesome person! After finally breaking down to have a cleaning service after years with kids and dogs and life - it makes me so happy and relieved that every time she leaves my house I call her my angel :) read more

MCS has integrity and they work hard. They have been in business for so long for a reason.

Karen is honestly amazing. She squeezed in a move-in clean for me in an absolutely filthy house. I thought it would take weeks to clean, but she did it so quickly - and so so so thoroughly. I could not have been more pleased. read more

Karen and team does an amazing job! Plus she is a great communicator and very easy to work with. I highly recommend Munoz Cleaning Service.

We were hesitant to hire a house cleaner because we were afraid we wouldn't get the quality of work we wanted. But after seeing that Munoz Cleaning Service was rated #1 by the readers of Reno News & Review in 2023, and then reading the reviews on Yelp, I was pretty convinced we'd found the best housecleaning service in Reno. So I contacted Karen immediately and was so pleased that she was able to fit us into her busy schedule. Now that we've met her and had her come to our house, she's honestly blown us away! What I've discovered about Karen is that she is one of a kind. She loves her job and it shows. The quality of her work is truly above and beyond, taking care of things that would go untouched by other cleaners, I'm sure. After she leaves, my husband and I notice how many things she did that we never would have expected. She's constantly surprising us and we honestly couldn't be more pleased. She definitely is the best house cleaner in Reno! read more

The 1st cleaning was great, the 2nd was sloppy, sink and shower not cleaned, floors not mopped well, dusting was hit and miss. Karen argued that no one else has ever complained. Very poor customer service, when I told her that we were not happy with the work, she didn't offer a sorry, or how can we fix it, just said fine, we won't come back and even laughed when I asked for a refund. Karen also rearranged the medicine cabinets the 2nd cleaning, didn't go near them the 1st cleaning but for some reason admitted she rearranged them this time, that was a little unnerving, who does that unless they're snooping. read more

Karen cleaned my house after I moved out . There was ALOT to be done. She did the job for a very reasonable price. My realator said the house looked AMAZING.. !!!! And was impressed. If you need a cleaner, shes who you should choose. read more

Karen and JR both pay attention to the details you need and want. No babysitting or micro-managing required, they know what to do and do it right every single time. Competent, consistent pros! read more

Plain and simple, Munoz Cleaning Service is the best I've ever seen! Our business has used a lot of services over the years and typically, after a first good clean, staff with other companies would get lax and things wouldn't get done. This just doesn't happen with Munoz Cleaning Service. They are awesome! And I would trust these people explicitly! They have a lot of integrity and are honest to the core. They always do something a little extra every week so that the deep cleaning is always caught up. They're trustworthy, reliable, punctual. Highly recommend them. read more

Karen personally cleaned our newly purchased house & did an amazing job with a really roughed up home. Everything was perfect & even spaces we hadn't considered. Made our move in so much more pleasant & simple. I would choose MCS again in a moment. No second consideration, at all. Top notch! read more

Holy crap! I didn't even know what a clean house was before Karen! She is absolutely phenomenal. Her and Jr will go above and beyond to make sure your house is clean. I couldn't recommend her more. Hiring her was a life changer....Karen does the regular cleanings every other week for us. We will come home to extra's here and there (like a wiped down and organized fridge, organized clothes, linen closet, stove, etc). I couldn't recommend her more. Best money ever spent! read more

I needed a last-second cleaning on a home before a client moved in the next day. I found them on Yelp and they didn't have any reviews...But they should! Karen went out of her way to make it happen and treated me fairly on the price. I will definitely use their services again. Service is definitely a priority for her, she's great! read more

Karen did an exceptional job cleaning a house that I was selling. She confirms appointments and kept in contact when the job was going to run later than anticipated. The pricing was perfect for what I needed done and I will be using MCS anytime I need housekeeping in the future. read more

Simply the best. Karen and Jr have been cleaning for me for over 2 years and I won't use anyone else!

Karen has been so accommodating for our busy Truckee condo cleaning schedule. Her quality is top notch. She is trustworthy, friendly and very prompt. I highly recommend her cleaning service. read more

Had a big moving out job. Four bedroom, two bath, living and dining rooms, and windows. Jr and Karen came by at a time that was convenient for me to give me a very reasonable estimate. They were able to make it earlier than the scheduled time to start the job. That worked out great for me. Knocked out the job in no time. On the day of the walk through, my landlord of three years complemented Munoz Cleaning Service and my deposit was refunded. Thanks for the excellent work! read more