I purchased my vehicle from them almost a year ago. They got me into a nice car at a payment that…read moreI could afford and the loan process was very easy. The loan itself was for 2 years which I totally happy with....not a 5 year loan and several thousand down on something with 150,000 plus miles like another place I looked into (see the ladies in the commercials) I have recommended them to several people and will continue to do so.

If you want to sell your car, I highly recommend checking with Legacy Automotive. They recently…read morepurchased my late model, low mileage sedan. Their price for my car met my expectation of its value, the process was fast, and the staff was professional.

Two stars because I never purchased through them. Would have left one otherwise…read more Pricing is far above nada ratings for used vehicles, even in pristine or "like new" condition. I asked to speak with someone about negociating a price. Before throwing out any numbers, I was met with a very sharp response from one of the owners, "The price is the price. If you can't afford it, you can't buy it." When I explained I had an offer in on an identical vehicle one model year newer with 8k less mileage for $1,500 LESS in Chicago, he responded, "Well, sounds like a better deal. Go there then." No thanks. Any business that gets high and mighty over overpriced cars just because they sit in THEIR lot and not another isn't worth the money, time, or effort. There are plenty of used car dealerships in the area that will not only give you better pricing and financing, but they'll treat you better too. Pass on this one, yelpers.

I bought my used 2003 G35 here over a year ago. Great car and great service from Shulak Motors. I…read morebought the car with over 100k on it and all the service that was needed had been caught up and then some. The tires had been replaced, along with the brakes, timing belt, water pump and some other things I can't remember. I felt extremely comfortable knowing that all of the things I could think would need done were done. There were a few cosmetic flaws with the car but it is a used car and the sales guy (who I think is the owner) told me about all of them. Doing my due diligence by looking at a few of the same car elsewhere, I found that they all had those same flaws. Oh, and I forgot to mention the car had a clean carfax with service records and the price came in closer to the trade in value than the retail value on NADA website. Anyways this place smashed my preconceived notions about used car places. The people were honest, upfront about everything and I didn't feel pressured one bit. I would recommend this place to anyone looking for a good car and no bs.

As luck would have it, those quickly rising creeks a couple of weeks totaled my son's car. Thank…read moregoodness he had gap insurance. I spent several days helping him research a used Honda,without a zillion miles on it that came from a well established reputable dealer. As an aside, there are quite a few search engines but if you find one that seems too good to be true, do a streetview of the dealer address. You might find an iffy looking, fly by night place and a bad carfax with a salvage title. Pay a little more and opt for a dealership. My son saw a car he liked at Germain Honda but he moved too slow. But there were 2 potentials here at Germain Mazda, and several more at Honda Marysville if Germain didnt work out. I met my son at the dealership and met with Alec who had our two choices ready for their test drive. He was personable and did not try to upsell us. Both cars were nice but the newer one clearly stood out. It was clean, loaded with stuff that were in my son's wish list and it had lower mileage. Description and pictures were accurate. Yes it had a tiny scratch that was repainted that you could barely see but I was looking for that. We had arrived before the dealership opened and all of their used cars were sparkling and ready for their new owner, we just wanted a Honda but we looked around just to kill time. Everything on the lot was clearly labeled. Buying the car took some time, not unreasonable, and we were offered tea, coffee and water. There were some strange questions related to financing that apparently Huntington Bank wanted answers like do you plan to transport a pet. Any kids riding in the car? We once again purchased the gap insurance. It is a really pretty car. I'm jealous. And Germain has been around FOREVER. And they filled up the tank. Highly recommend Germain Mazda for new or used cars and especially Alex and his team.

I brought my 2023 CX-30 on August 1st. Kris James was the Salesman that patiently put up with…read moremyself, my Ex-husband, (yes, ex) and our all-knowable Son. Let me also mention that there was intermittent rain the entire time that we were there. Reluctantly, I had brought my 2012 Hyundai Sonata as a trade. Kris was understandable when I rushed back out to sit in it in the rain to say my final good-bye. After all I had it for 13 years. Plus, I took some pleasure in watching my ex-husband standing in the rain waiting for me to come to my sense. Our Son immediately cased the lot in one direction, my Ex in the opposite, while I stood there like most women, checking out the colors. Poor Kris tried to approach all three of us, who had decided on different vehicles. Our Son wanted me to have something new, my Ex wanted me to have something older, and I just couldn't find the right color. Rain again. Kris looked like he had been swimming when I told him to wait inside while the three of us over-talked each other. The vehicle I researched turn out to be too big for me. Our Son tried to convince me to get a different model and my Ex insisted that I would be happy with an older model. More rain. Kris was still so patient. Probably wishing he had taken the day off, but still so patient. When he pulled up with the car my Ex chose I nearly fell like the rain. The SUV was "cute", but it was red, the only color in the box of 64 that I do not like. My Ex assured me that I would like it if I looked closer, because it is not really red, it was "Soul" red. Poor Kris, with that frozen smile wondering if he should take the car back or give me more time to see the soul in the red. We had been there for an hour already. I walked up to the vehicle an something about the color drew me in. I wondered if my ex was right, but had he ever been? We took it for a drive. It was so different from my Sonata. Different but better. I decided that my ex was right. Of course I did not tell him, even though he already knew. When we finally drove off in my new vehicle, the three of us were happy, wet, and tired. Poor Kris was probably all three. He was so very patient, polite, understanding, and he even invited me to come back if I had any questions, concerns, or in need of anything else. I've since gone back three times, (by myself), and He was absolutely right. He is so knowledgeable and he makes sure that all of my questions are answered while keeping a smile on his face. He even smile when he saw that I was blinging my vehicle out with RED accessories.I tell everyone to go to Germain, and about the staff who probably clapped when the three of us left, because of our conversations going back an forward like a ping pong match, and our Son who seemed to walk away from us like he had PTSD. But I tell them especially, about Kris. He deserves recognition, accolades, and a rainy day off! Thank you Kris. You are truly a natural at your job. Job well done! ( but I will be back to have my picture taken with that big red bow on top of my Soul red CUV!)

So nice, explained everything. Didn't feel like I was being scammed at all. Almost $200 less than…read moredealership quote!

Always trustworthy and quality work. Highly recommend No…read moreappointment, first come first serve so get there when they open!

Very disappointed at the amount of respect a person is given when trying to buy a car. I was…read moreapproved for a loan through my bank. I had to wait till Monday to get the check. They sold the car on Saturday knowing full well that I was going to pick it up Monday. This is supposed to be a dealership. It's basically Facebook online marketplace, totally first come first serve with no regard for anything other than money.

Needed an oil change. Made an apt got me in and out. Very helpful. Also they swapped my key fob…read morebattery.

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

you can improve by stop lying to customers. be more honest about you business and what's going on…read morewith customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them

PLEASE SPEND THE TIME TO READ THE ENTIRE POST. I submitted an application online, yestobk.com, but…read morewas contacted by a company called "US Auto Connections". Which I'm not 100% sure is even a legit business. I applied on yestobk.com being that I filed bankruptcy and this site deals with bankruptcy clients. I started having contact with Audrie Stoker. I informed her I was looking 4 a truck. She sent a few trucks with prices but would never give me a website to look at the vehicles they have 4 myself. Well after doing some research on my own, I found out that each of these business names are all associated with Miracle Motor Mart. I found the trucks that Audrie sent me on their website. The prices she sent with the trucks in the email were almost $4k less on the website. I questioned the price, I never got a response from her about that. I was contacted by the finance manager, Jerry. He told me that they buy the truck from miracle motor mart 4 the price listed online. He stated they put a mark up 2 make profit. Come 2 find out, they are all linked with Miracle. I picked a truck, was sent tons of pics & info on this truck. When I started the process 2 buy the truck, I requested videos of the truck. That's when I saw the tailgate, bumper & damage 2 the side. WAS NOT THERE IN THE PICS I RECEIVED AT THE BEGINNING. Entire back of the truck looked different and half fixed. I questioned Jerry on it, supposedly 1 of their guys backed into something and tried to fix it themselves. He agreed to send it to a body shop to repair damages. He told me on a Thursday that it would be ready the following Monday. So Monday I reached out the Audrie and Jerry both asking when the truck would be shipped to me. Audrie replied that the truck would not not be ready till that Friday. Which i replied, "Friday"? As I was shocked. She replied, "do you want the truck fixed properly or not?" SHE IS ONE VERY RUDE LADY. Once they got the truck back from the shop Jerry called and stated he wasn't shipping the truck to me bc of the small dent on the side of the bed won't come out. I then told him that if that is all that is still there then I will still take the truck as is as long as that's the only issue that wasn't fixed. He confirmed that's all that was still there. So truck was shipped. Upon delivery of the truck, I noticed the tailgate looks better but scrubs the bed when letting up and down, they only painted over the other damage and didn't fix the issues properly. Also, the passenger bed of the truck is damaged and wasn't fixed. The dent on the side of the bed was indeed there but Jerry failed to tell me the entire panel is bent and can't even be attached to the wheel liner. The same day, I took the truck thru the car wash when I noticed water pouring into the back seat in both corners. I contacted Jerry and his response was we will just pick the truck back up instead of trying to make things right. I let him know I like the truck but just wanted it fixed properly. While discussing these issues on the phone he then proceeds to tell me that he did tell me that the damages was not fixed properly. WHICH IS ABSOLUTELY NOT TRUE. He then told me that they won't do anything else to fix the truck and offered me a $500 check. After arguing with Jerry about these issues he agreed to mail me a check for $900. WHICH THEY DID SEND. Which is nowhere near the amount it costed me to fix the issues with the truck. I wanted Jerry to hear my concerns and disappointment before putting this behind me and moving on from this. He told me he didn't care to listen to what I had to say. That either I take the $900 and keep the truck or they would take the truck back. Being that there's only 1 bank willing to finance to me with the bankruptcy I felt forced to keep the truck being that it's the only opportunity I have to rebuilding my credit. This place is very rude, disrespectful and constant liars. I also added the pictures of the truck they sent prior to delivery. Not even the same tailgate or bumper. PLUS THEY STILL OWE ME $1k.