I'm going by memory with some of this so I can't remember some details. If I can't remember…read moresomething exactly, I'll state that. I'm trying to give an honest accounting of my experience. I added the dealership on Yelp! under Cedar Hill Auto shortly after this happened. I requested a name change on Yelp! to Ed's Sleds since that's the result you get on google. I posted the exact same review on Google for Cedar Hill. Since you can't find that name but you can find Ed's Sleds on Google, I'm posting this almost two years later. Yeah, our experience was THAT bad. We purchased the car almost two years ago. The dealership was called Cedar Hill Auto at the time. That signage may still be there or he may have changed it to Ed's Sleds. I'm not sure. I try to avert my eyes when I pass by so as not to bring on a stroke from my blood pressure skyrocketing. I'll start with the good, the owner's daughter. I can't remember her name but she was an absolute delight. She was kind, helpful, professional and would be a great asset to another dealership or anywhere else that requires good customer service (she could teach a certain someone a thing or two about that). Yeah, that's all I have as far as the good. Now, let's get into the meat of it. The owner has known my husband and members of his family for over 30 years. That didn't stop him from selling us an absolute lemon. The day after we bought the car, I knew something was wrong with it. It seemed like it was taking too long to shift gears and it just wasn't 'right'. There was another issue when backing up, I think it was something like stuttering or something. My husband took it to a GM dealership for diagnostics and no codes came up. We paid out of pocket for it. It was a sign of things to come. Then, I started to smell exhaust when going uphill (we live on a hill sooo...). My husband checked for a leak but couldn't find one. Before he could schedule another appointment, the car died (RIP SRX). My son and I had just pulled into our driveway after a 3-4 hour round-trip car ride when the transmission went out. Thank God we made it home safely. I put the car in reverse, tried to back up and nothing. We had the car towed to Coughlin where it sat for weeks waiting for the transmission guy to get to it. That's when we get the news; before the warranty company would decide if they would to cover it or not, we would have to pay hundreds out of pocket for them to tear the transmission apart to diagnose the problem. This is after already dropping over $3k for front brakes and rotors, the down payment, a SINGLE car payment and car rental. At this point, my husband was so frustrated and angry that he had the car towed back to Cedar Hill/Ed's Sleds in Heath where it sat. We had the car for about six weeks at this point. At one point, my husband stopped in to talk to his 'old friend' about our experience. Ed said something about the review I left for Cedar Hill on Google. He didn't say any of it was a lie just that he didn't appreciate it or something to that effect. Not sorry. Ed, you screwed us out of thousands of dollars and knew the transmission was junk. You knew and some of your actions the day we bought it prove you did. BTW, the owner and at least one family member have submitted reviews to Google. Look for reviews by anyone with the last name of Guy. I reported those to Google so I don't know how long they'll be there but I have screenshots and I added them to my Yelp! review. Before you consider buying a car from here, ask yourself these questions: If he would screw over someone he's known for thirty plus years, do you think you'll be different? If a business has to have reviews added by the owner and his family, are they reliable? Are they trust worthy? Are you willing to put your children/grandchildren/spouse/yourself in a car that could break down on the side of the road and leave you stranded in snow, rain, heat or any of Ohio's bipolar weather? If you answered no to any of those do yourself a favor and go somewhere else. ***This is my review from a couple of years ago when it was called Cedar Hill. It's the same crooked owner who would probably rip off his own grandma. I added it here because everyone needs to be warned about this place. Yeah Ed, I'm going to keep posting this wherever and whenever I can. You deserve it for the way you treat people.

Sells garbage cars . Nothing but problems. Unfair business practices. Bought a car and the engine…read moreblew up not 2 days after owning it. More reputable sellers you could go to.

They had what I wanted at a fair price. They answered all my questions and showed me all the…read morefeatures of the car I was looking for

I was very happy with them until my temporary tags expired. I made several calls to no avail…read more Hopefully, if I get pulled over, the nice officer will understand. If not, maybe Coughlin will pay my ticket?

If you're in the market for a gently used vehicle, this is the place to go!! The owners, Sherm and…read moreRon are really great guys and are honest and professional in their dealings! The first few cars I bought (years ago, shortly after getting my driver license), I got from Sherm. The vehicles ran great and I never had an issue with them. With many used car places, it's hard to know who you can really trust! This place, I highly recommend for quality and honesty!! Great job, Northland Auto Sales!

After some disappointment with some aftersales support and questions Bill the GM called and did his…read morebest to make things right. The salesman who dropped the ball on numerous things apparently doesn't work here any longer so I don't foresee others having the same issues I did. I appreciate the effort to make things right and would likely return to do business with them again but would be selective on who I dealt with.

I purchased the car site unseen and out of state, which is something that I would not normally…read morerecommend. However, Emily Bowman definitely made my experience worth it. I explained everything that I was looking for, she listened and she matched me with MY Perfect Car. EVERYONE says it was made just for ME. We had to do everything via email or text, she sent me videos of the car and kept me updated throughout the whole process. I felt like we became best friends. They also had the car delivered to my home. I would definitely recommend this dealership, and Specifically Emily. Thank you for MY Beautiful Car!!!

Awesome car buying experience service was on point came all the way from VA and it was worth itread more

This place sells unreliable vehicles. I purchased a Santa Fe 2 years ago and was told yesterday…read morethat it needs a new engine. I asked the salesman when I bought it about the exhaust smell because it smelled different from other vehicles I've owned. He said they all smell like that. I accepted his answer because he seemed like a nice honest person. Come to find out the engine issues are a known problem with this vehicle. I tried talking to the sales mgr and the gm but they wanted to sell me a new engine and said I can finance it. I still owe $18,000 and have a vehicle with 114,000 miles on it that I can not drive unless I buy a new engine! This is just wrong. I will never buy another vehicle from them and I will never buy another HyundaI. They are both pieces of shit!

Fantastic service. The tech (Floyd?) promptly found our…read moreproblem and we were in and out in the time it took to run other errands. Rusty in the service department was friendly, empathetic and professional in helping us with today's repair, as was Sly in the quick lane for oil change and tire service last week. Last year, Jamison in the body shop was equally amazing. Any one of these guys will do you right !!

Purchased new a 2016 Fusion from Coughlin Ford (Matthews Ford at the time). Since then I have been…read morethere (3) times for repair quotes. They are double the cost compared to other ford dealers. April 2026 they quoted me $550 (2 hrs. labor) to replace a fuel filler door assembly and had to drop off car. Went to Capital Ford in Reynoldsburg and it was $300 and done in (1 hr. labor) while I waited. They lost my business

Excellent, courteous service. Very well priced ($150 less than anywhere else i called), got it…read morefixed in 1 day even though they were very busy.. They came very highly recommended by my usual mechanic (who was out of town on vacation at the time) and i now understand why.. I give 2 thumbs up and will say if in the newark area and need some work done in a reasonable time at a great price, this is the place to go!

From the owner: Established in 1989, locally and family owned and operated.read more

Requested an interior detail wash on a dirty "new " used car. Had a special going and waxed the…read moreoutside as well as well as the tires. Quick service. Awesome job! Price was very reasonable. Will definitely come back. Thank you for your service to our country as well!

From the owner: Copperhead Detailing is a veteran owned and operated business that brings precision and pride to…read moreevery job. We offer professional detailing services for everything from motorcycles and side-by-sides to trucks, RVs, and even buses. We know life gets busy. That is why we work outside of typical business hours and on weekends—making it easy to fit vehicle care into your schedule. Whether you need a deep interior clean, paint correction, or a full exterior detail, we are here when you need us. No shortcuts. No gimmicks. Just honest, high-quality work done with military-level attention to detail. If it has wheels, we will make it shine. Every Detail. Every Vehicle. Every Time. Satisfaction Guaranteed Copperhead Detailing