Cancel

    Open app

    Search

    Russell Cellular - Verizon

    2.0 (7 reviews)

    Russell Cellular - Verizon Photos

    Recommended Reviews - Russell Cellular - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Alan F.
    100
    9
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J K.
    0
    2
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eva H.
    0
    13
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Russell Cellular - Verizon

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Verizon

    Verizon

    3.7(6 reviews)
    34.4 mi

    The boys in Avon were super helpful, especially Paco and Rich! They solved my problems easily and…read morewith a smile

    Stolen Phone... I was ALMOST Screwed, but Kyle P. fixed a two week fiasco in about 2 minutes…read more Mid Feb I walk into a Verizon store, tail between my legs: Stolen phone... completely helpless (besides knowing North and South). Kyle comes over, gets me into our Verizon business account immediately. Tries to track the phone. Nothing, so he says we'll fix it. We talked briefly and he saved me from converting to Apple because he knows I was busy... and Android had polished out their problems (I got FIVE camera lenses, 2 TB storage, CLOUD) Cloud is cheap now. Then he put Lense protectors on. No learning curve. The new android w/ Cloud, backup, tracking. Kyle was concise and told me these are problems no more. He walked me thru it, everything went 10x faster than those days when Verizon stores made you essentially play Squid Games (without the horrific dark side of the show of course) He put a good phone case on, Camera Lense protectors. Extra Lense covers were only 15 bux. I was out of luck having my phone stolen, but he offered $800 back if I found it. Kyle gave me his card and said get ahold of me when you get to your laptop if you have trouble. I tried to verify my new phone/email... For two weeks... Two weeks later I called him, within minutes he got all my contacts, app verification. everything back in business. He even reinstalled my old # with my new area code # (All my contacts back. Logged back in. Back into Venmo) Should have reached out to him earlier. So I can go back to my businesses and my life. Kyle you are the definition of customer service. And this morning our main business opens for the spring season. The anxiety is gone.

    Photos
    Verizon
    Verizon
    Verizon - Avon Verizon Store - Cellular Plus

    See all

    Avon Verizon Store - Cellular Plus

    AT&T Store

    AT&T Store

    3.9(7 reviews)
    32.4 mi
    $$

    This is by far the best cellular service store I've been in. Evelyn is so knowledgeable, quick,…read morehelpful, patient, and friendly. She is the manager and she's also the best. I was just coming to check out what options there were as far as service, and pricing. Coming from T-Mobile, I wanted to be off my parents plan but still have it be affordable with my new Christmas phone. The store was very busy after Christmas, but Evelyn remained calm, and was super helpful. Unfortunately, many people came in while her associate was at lunch, but Evelyn handled it all perfectly and professionally. She answered all my questions, and even thoroughly assisted with data transfer and new phone tips. She's very smiley and did a wonderful job. Would definitely recommend this store to anyone.

    RIPPED OFF AND SCAMMED!!! I returned my iphone 14 pro max…read morefor a $1000 credit promo on my new 16. Aaliya told me it would take a couple of months for the credit to show up, which seemed reasonable knowing how inefficient billing can be. In July I finally called after not seeing any credit. At&T had not received a credit from them. So I went to the store to find out what happened and they had no information and couldn't give me a number or email of anyone in the store to contact about it. I guess my next calls are AT&T complaint Department, the BBB, and the police department. I'm pretty sure they scammed me. Fortunately, my whole family was there to witness the transactions. I'm in Eagle, CO - Not San Fran. I have no idea why Yelp wrote that.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    Russell Cellular - Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...