Great service. Would recommend. Bike were in great condition…read moreand made the trip far more memorable.

Came here with 2 friends to rent electronic bikes for the day. We were easily able to walk in and…read morerent bikes for the afternoon without a reservation. Everyone was friendly and helpful and the staff member that helped us made great recommendations on where to go. He earnestly assisted us and got us set up with our bikes quickly. Great place to rent from if you're in the area!

Such a great service to have in this area! Absolutely loved this experience. Highly recommend!read more

Mark was great. He was easy to work with, had great communication and provided a nice service of…read moredropping off and picking up the e-bikes. I will certainly use him again!

This is a great bike shop run by great people. I've had bikes serviced there twice. The folks are…read moreincredibly friendly, the work was done perfectly and on time, and the price was more than reasonable. The Hub is operated like a neighborhood community bike shop, not like a resort service. We love the shop and the people.

What a joke. I purchased an e-bike and the seller had this place designated as the "Assembler" and…read morepoint of pick up. I tracked the shipment and after delivery tried to contact the shop. All calls went to VM and the mailbox was full. Tried to email through the website with no response. I contacted the seller and they made attempts to contact this shop for several days with no response. The seller eventually shipped another bike to my location and a local dependable shop will assemble and fit the bike. The strange part is someone signed for the shipment at the Hub of Aspen so somebody is there. I chalk this one up to the Aspen mentality of greatness and living in a parallel universe. It goes to show you don't have to be brilliant to run a business in Aspen. Pity on those that give this place any business good luck.

I have been to Aspen a handful of times and this place always delivers as your go to ski rental…read moreshop. The guys that run this place are super friendly and customer service oriented. They used to give you beer while you got fitted..maybe Covid changed those plans but regardless they do everything they can to make sure you have proper fitting ski, boots, bindings and poles. If you forgot something, like your goggles, they have very reasonable ski accessories. Maybe not the best place to rent a snowboard, but for ski's these guys are number ONE in Aspen. Located right across the street from the W Hotel and down the block from the Gondola entrance, you cannot miss this place. Save money, be impressed and have good gear while you are visiting the magic of Aspen.

Ray and Woody at Stapleton are absolute legends. Picked up a new pair of Nordica Enforcer 100s…read more(amazing ski by the way) with new bindings and they had them ready to ski for me by 10am same day, which is amazing considering how busy their rental line was. They even double checked the pricing and offered me an additional amount off of the end of season sale price. Ray offered some good boot liner advice as well. Won't buy skis anywhere else from now on.

Brought bike in to get some new brakes installed. The install was great and they did it quickly,…read morebut when I asked for my old parts back, they told me they threw them away. The gentleman kindly went in to the dumpster and grabbed out calipers, and handles... minus mounting hardware and some other pieces. Also didn't get my old rotors back (which had lots of life left). Everything would have been okay, but there was one employee who gave me attitude because I asked for my property back. Won't be going back here, and will not recommend to other people.

Bryce the manager really set me up with a nice Giant mountain bike rental. Even changed out the…read morepedals for me at no additional charge. The rental prices are fair and the choice for purchase is great given all the brands they carry. The ride will be much more enjoyable with a decent bike.

As far as we are concerned this is the ONLY place to get e-bikes in Aspen! Luke was outstandingly…read morekind and reassuring - on the phone and in person. For background, we had a lot of trouble getting solid plans on how to get to Maroon Bells during offseason from people around town or even other bike shops. They were saying they have a limited number of bikes available, not sure how to get to maroon bells at the time, or just closed for the season etc. Luke picked up the phone, gave us proper and direct information, and was so thorough in ensuring we felt comfortable on the bikes, wouldn't get lost, and even had insight on the hiking trails around Maroon bells and the lakes. And on top of all that, he was offering an offseason discount which we greatly appreciated! The bikes themselves were in great shape and were super fun to ride up and down! We were very happy to have the e-bike assist on the way up overall - don't go anywhere else for e-bike rentals, this is the spot!

We reserved bikes from Luke. We arrived for the time we specified and they had given our bikes…read moreaway. Would not recommend.

Unfortunately, Replay Sports no longer rents bikes. Still a great place for used equipment.read more

Brad is onto it and figured out how to use people. What a joke as he gets the cheapest labor…read morepossible. He makes it hand over fist by fast talking anyone compliant wise. He acts like he's a genius who doesn't need anyone's advice. Cheap loser. Way to work the town as he constantly brags about being a know all/tell all. Get a life you simpleton..

I'm not sure where else to go... these guys ate the best shop in town consistently…read more Best service Best bikes Best techs Best shop dog!!!

They are prompt, professional, and reliable. Great shop! Bike feels like new whenever I drop it…read moreoff. Also always looking for safety issues. Thank you!

Scotty did a great job putting my new Ebike together! His prices are very reasonable. And the bonus…read morewas he taught be how the bike works and how to ride it!!!

Shipped my new E bike to Scott directly from vendor and he put it together with the outs most care!…read moreNot only He gave me a lesson on how to ride it in detail but he came with me to the Aspen Gondola Plaza to help me get on the bike and ride it for the first time! What service! you'll be so happy if you need a fix or a bike built. And phenomenal location on the Plaza! thank Scotty!