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Stapleton Ski

4.9 (16 reviews)
Closed 8:00 am - 6:00 pm

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Review Highlights - Stapleton Ski

Woody was just wonderful getting me set up with the right goggles that made all the difference In my trip.

Mentioned in 2 reviews

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Denimaxx - Ted Cruz U.S. Senator for Texas stopped by to say hello

Denimaxx

(17 reviews)

This is a FAMILY OWNED BUSINESS and the have another store in Vail, Co…read more I bought a fur-vest in the Vail location and they shipped the wrong size to my home. They refused to send me a shipping return label and when I did send and payed for the shipping costs they refused to except it. The vest is 2 seizes too small and the owner refused to solve the problem!

I have lived in Vail for a year and finally decided to visit this store to compare with a jacket I…read morewas considering at Alaska Fur in BC (which had great selection & service). Immediately upon walking in and greeting the older woman who was working, she was rude which we initially ignored. When I lifted up one hanger she instantly started berating me and yelling that we were just there "to play", especially since the jacket was not even my size. I asked her how I would even know the size without inspecting it and she said that she was watching us and we clearly did not have money. We were the only 2 people in this small store so it clearly seemed like she was just waiting for us to do something to yell at us for, as this was within 2 minutes of walking in. I said that if there was specific protocol about us not touching anything then she should say something upon entering and try to assist before waiting to scream at any guest. She continued yelling until we left, and considering the other reviews it is crazy that this seems like the accepted customer service for the company. Definitely happy choosing my jacket at their competition

Stapleton Ski - sportswear - Updated May 2026

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