Wow! Tyler helped my friend whose phone fell into an unadvisable situation!!!! He tried his best,…read morebut the phone was toast. Eventhough the phone could not be fixed, he was genuinely concerned and apologetic that he couldn't fix it. He is smart, knows his stuff around phones, and is a super nice guy! I would have given him 10 stars if possible.

Tyler fixed my phone in a couple hours with new battery+. Did the extra touches so it's like new.read more

The boys in Avon were super helpful, especially Paco and Rich! They solved my problems easily and…read morewith a smile

Worst customer service. Incompetent, slow, and unhelpful. My phone is totally broken. My brother…read morealready filed a claim over the phone the day previous. Unfortunately he was missing some of my info and was not able to complete the claim. I physically go into the store after wrestling with this problem for a few days. The young man that helped me was training and was completely clueless about what to do. I literally had to walk him through what I thought he had to do. The manager just let him struggle when there was nothing else going on in the store. I forgot to bring my phone and prefaced the interaction by saying I would go back home if I needed the phone. He insisted that wasn't necessary. There was a lot of time just sitting there while the kid being trained looked for his managers help. I was patient and cleaned my computer while they figured their shit out. They called the claim center and went through the call center procedure. I recited my info over and over while this kid slowly input my info... Like, write it down lol. After 30-45 minutes the person on the line said they needed to troubleshoot my phone. Im like... well now I have to drive home, retrieve my phone and by the time I do that you'll be closed. Why the fuck did I wait all this time?! I should have done this all myself and it's super irritating and disheartening to have this treatment. There is zero competency or urgency with anything. I seriously don't even want to deal with Verizon. Or any Walmart. Why do I have to bag my own groceries!? hate the modern world smh... They need to get their act together and be knowledgable about their procedures. It should not be this difficult.

Amazing service. Our laptop charger died while we were here on vacation and when we called they…read morewere helpful. Then when we showed up they were great and let us test to make sure it worked.

Jeremy was incredibly helpful in recovering my hacked email account! He also helped to clean up my…read morecomputer from unnecessary files and stuff I didnt even know was on it and got it so it runs like its new. He also helped to get my printer to interface with my computer again. And did it all in a super freindly timely manner! The Best!

Ridiculous that this employee (who seemed to be a manager, but I'm not sure) could not tell me one…read moresimple thing about my phone (which I bought from ATT). It was the simpliest question, but he said I needed to go to a computer repair store for the answer to my question. Instead, I just googled it and did it myself. So, instead of purchasing something from them (or EVER considering purchasing from them EVER again), I just walked out.

This location is smaller, less staffed, as it is in a very small community so with that in…read moreconsideration, of course it won't be the speediest service if it is busy. However, they will go above and beyond to satisfy whatever the customer is in store for. Brian in particular is INCREDIBLE. I've never had an associate at an Apple Store let alone an AT&T store with such high intellect, knowledge and a high professional attitude. He also makes the extra effort to ensure you're getting the most out of your purchase whatever that may be. He's very honest and wants the best for clients and at the same time makes the whole process as seamless as possible. I could've gone to any location as I reside in Denver but while visiting my parents I made it a point to come here because of the high quality of service. (My mother recently made purchase for an upgrade here and highly recommend me to come to that location) I really cannot thank Brian enough and I recommend only going there when he's available! Thank you for your help!!!

Quick friendly service. Fixed my cell phone in half an hour. I would go back if needed electronic…read morerepair.

These guys truly care! I had an issue with my phone & they replaced the entire situation. Smart…read morePhone Repairz will be seeing me again soon. Thank you again!!!

Just stopped by to get some information today and had maybe the worst experience I've ever had in…read moreany kind of store, ever. No other patrons in the store, just one female employee with long dark brown hair. I wasn't even there long enough to get her name. I was hoping to get information on Verizon's phone plans (we've had ours for so many years I'm sure they offer something better), new phones, etc. She didn't inquire about what I have, or consider looking up my account in the Verizon system so she could see the details. She seemed put off that I didn't have every detail of what I'm looking for ready to give her. I went there for help. If I knew every nuance of Verizon's plans I wouldn't need to go in for assistance. Ugh. Will be headed to Verizon in Dillon going forward.

I had a scheduled appointment to get help with my phone and when I got there the store was closed.read more

My overall best experience in a cell phone store ever. We were having issue connecting my old…read moreiPhone X switched over to my boyfriend's line. After multiple calls to Verizon with no help we finally decided to drive to Dillon from Vail. (The store in Avon was closed because it was Sunday) Coty was awesome and very kind and help helped us get the phone switched over and was very understanding while I was on the phone with Verizon getting the phone released so we could get it on my boyfriends line. I wish all cell phone stores were this pleasant to go to.

Dylan and Justin are absolutely amazing! They were so helpful and patient with me and I appreciate…read moretheir service so much! Awesome store manager and awesome staff! Thank you ! Loved the spider story too!

Angel provided the best ever service. He took care of my like we were lifelong friends. I highly…read morerecommend working with him at this store.

Was lied to about a free upgrade (I'd just pay tax) and was billed over $800. I left AT&T for this…read morereason.

These folks are the BEST . Our cell phone continues to get Ad-bombed and they have been able to…read morefix it in no time at all. I love and recommend Solutek

My computer was locked up. I took it to Solutek and they could not have been nicer. They told me…read moreapproximately how long it would take to repair and said they would call with a price before doing the repair. They kept me informed every step of the way. I feel the price was reasonable as well. I would use them again and highly recommend their services.

Easily the seediest experience I've had with a business in this town, and that's saying a lot. I…read morehad a phone screen break for a Samsung. I went in expecting I could get it repaired. It took two separate visits just to get into the business for the man to look at it. And when I got in, I was turned away because their internet was out and they couldn't even look at my phone. Another week I finally got into the store. Following this, the man insisted not only that I pay him in full upfront but that I do so with cash for an amount of 240. This store is not equipped to take a card...and dare I say so, by choice. I walked out feeling as though I was robbed while the man ordered the part I needed. I received no service but was charged for it while the repair was held in limbo. It took over a week for the part to even come. When I was able to get in for the service, I was informed that the repair would take over four hours to complete once he got to it. Meaning I would have to leave my device with him overnight. I attempted to re-schedule the service so that I could have the device back within a work day. I have not been able to do so. My phone broke in mid-February, and as of June 13th, I still hold a phone with a broken screen. I feel I am out big for how many hours of frustration this has caused. I just want the money I paid back, and I'm struggling to get it. At face value, 240 could have just about bought me a new phone, and factoring in the time and headache; I could have gotten a new computer as well. I wish I just bought a new phone. TL;DR I'm out 240 and have been trying to figure this out for months. Don't go here, please!

My son brought his laptop in to this shop back in early July. That was over two months ago. The…read moremachine stopped turning on, and we wanted a diagnostic and fix. They said they'd order a new power cable, then if it wasn't that a battery, etc... (this is all stuff I could have done at home) The machine remains in their possession, the've done ZERO work, it's still in the exact same "spot" it was in when we dropped it off back in July. I have had to chase these guys down for response and answers, .... happy to post all the Facebook messages. Now... two months later, I am still chasing them. I told them I didn't appreciate that they are holding my kid's computer hostage. School started August 20th, would love for him to have his machine to use for schoolwork. Long story short, these assholes took $75 deposit to do nothing but sit on my kid's laptop for two months with zero results and took offense to me saying "you're holding my kid's machine hostage." Meanwhile... I'm still stuck with a laptop that won't turn on and a smug dude who responds to my complaints with "take your devices elsewhere, we don't care about your bad reviews." Ok... let's see how these bad reviews faire... maybe I'll actually see my kid's laptop again... which has been HOSTAGE at this establishment for over two months.... next stop, a complaint to the Better Business Bureau...