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    AT&T Store

    3.9 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    NextGen Wireless

    NextGen Wireless

    (3 reviews)

    Easily the seediest experience I've had with a business in this town, and that's saying a lot. I…read morehad a phone screen break for a Samsung. I went in expecting I could get it repaired. It took two separate visits just to get into the business for the man to look at it. And when I got in, I was turned away because their internet was out and they couldn't even look at my phone. Another week I finally got into the store. Following this, the man insisted not only that I pay him in full upfront but that I do so with cash for an amount of 240. This store is not equipped to take a card...and dare I say so, by choice. I walked out feeling as though I was robbed while the man ordered the part I needed. I received no service but was charged for it while the repair was held in limbo. It took over a week for the part to even come. When I was able to get in for the service, I was informed that the repair would take over four hours to complete once he got to it. Meaning I would have to leave my device with him overnight. I attempted to re-schedule the service so that I could have the device back within a work day. I have not been able to do so. My phone broke in mid-February, and as of June 13th, I still hold a phone with a broken screen. I feel I am out big for how many hours of frustration this has caused. I just want the money I paid back, and I'm struggling to get it. At face value, 240 could have just about bought me a new phone, and factoring in the time and headache; I could have gotten a new computer as well. I wish I just bought a new phone. TL;DR I'm out 240 and have been trying to figure this out for months. Don't go here, please!

    My son brought his laptop in to this shop back in early July. That was over two months ago. The…read moremachine stopped turning on, and we wanted a diagnostic and fix. They said they'd order a new power cable, then if it wasn't that a battery, etc... (this is all stuff I could have done at home) The machine remains in their possession, the've done ZERO work, it's still in the exact same "spot" it was in when we dropped it off back in July. I have had to chase these guys down for response and answers, .... happy to post all the Facebook messages. Now... two months later, I am still chasing them. I told them I didn't appreciate that they are holding my kid's computer hostage. School started August 20th, would love for him to have his machine to use for schoolwork. Long story short, these assholes took $75 deposit to do nothing but sit on my kid's laptop for two months with zero results and took offense to me saying "you're holding my kid's machine hostage." Meanwhile... I'm still stuck with a laptop that won't turn on and a smug dude who responds to my complaints with "take your devices elsewhere, we don't care about your bad reviews." Ok... let's see how these bad reviews faire... maybe I'll actually see my kid's laptop again... which has been HOSTAGE at this establishment for over two months.... next stop, a complaint to the Better Business Bureau...

    Verizon

    Verizon

    (6 reviews)

    The boys in Avon were super helpful, especially Paco and Rich! They solved my problems easily and…read morewith a smile

    Stolen Phone... I was ALMOST Screwed, but Kyle P. fixed a two week fiasco in about 2 minutes…read more Mid Feb I walk into a Verizon store, tail between my legs: Stolen phone... completely helpless (besides knowing North and South). Kyle comes over, gets me into our Verizon business account immediately. Tries to track the phone. Nothing, so he says we'll fix it. We talked briefly and he saved me from converting to Apple because he knows I was busy... and Android had polished out their problems (I got FIVE camera lenses, 2 TB storage, CLOUD) Cloud is cheap now. Then he put Lense protectors on. No learning curve. The new android w/ Cloud, backup, tracking. Kyle was concise and told me these are problems no more. He walked me thru it, everything went 10x faster than those days when Verizon stores made you essentially play Squid Games (without the horrific dark side of the show of course) He put a good phone case on, Camera Lense protectors. Extra Lense covers were only 15 bux. I was out of luck having my phone stolen, but he offered $800 back if I found it. Kyle gave me his card and said get ahold of me when you get to your laptop if you have trouble. I tried to verify my new phone/email... For two weeks... Two weeks later I called him, within minutes he got all my contacts, app verification. everything back in business. He even reinstalled my old # with my new area code # (All my contacts back. Logged back in. Back into Venmo) Should have reached out to him earlier. So I can go back to my businesses and my life. Kyle you are the definition of customer service. And this morning our main business opens for the spring season. The anxiety is gone.

    AT&T Store - mobilephones - Updated May 2026

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