I'd give a 0 star if I could,are people in the valley to stupid to get a corporate job in…read moreaspen?they only have one employee they are closed on the weekends (when they'd do the most business)so your looking at at least 2 hour wait(no exaggeration) to get to talk to him if just one person is in front of you.oh and they dont feel the need to stay open for a full 8 hours the 5 days that they are open.

Without any doubt at all, Russell Cellular is the worst managed business place I have ever been to…read more Their employees are absolutely clueless, stand offish and snotty and have no idea what they're talking about. They lie. The stores are rarely even open. Whatever you do, DO NOT shop at Russell Cellular

Do not go to the store in Glenwood Springs!!!!! They took my 2 phones on trade in and never…read morecredited me for them. Told me they would be an even trade for new phones and what great shape they were in. UNETHICAL!!!! They basically stole my 2 phones and they have magically disappeared in their system. Have been back there several times and they have "no information" .There is something very wrong going on there and they won't even look you in the eye. Stay away. Drive to Grand Junction--it'll be worth it.

Steven is crew are great to work withSteve and his crew are great to work with…read moreVery knowledgeable And experienced.

I'm pleasantly surprised by the knowledge and expertise. This business has. They fixed my phone…read moreeasily, and we're quick and expedient. I recommend this business.

This is by far the best cellular service store I've been in. Evelyn is so knowledgeable, quick,…read morehelpful, patient, and friendly. She is the manager and she's also the best. I was just coming to check out what options there were as far as service, and pricing. Coming from T-Mobile, I wanted to be off my parents plan but still have it be affordable with my new Christmas phone. The store was very busy after Christmas, but Evelyn remained calm, and was super helpful. Unfortunately, many people came in while her associate was at lunch, but Evelyn handled it all perfectly and professionally. She answered all my questions, and even thoroughly assisted with data transfer and new phone tips. She's very smiley and did a wonderful job. Would definitely recommend this store to anyone.

RIPPED OFF AND SCAMMED!!! I returned my iphone 14 pro max…read morefor a $1000 credit promo on my new 16. Aaliya told me it would take a couple of months for the credit to show up, which seemed reasonable knowing how inefficient billing can be. In July I finally called after not seeing any credit. At&T had not received a credit from them. So I went to the store to find out what happened and they had no information and couldn't give me a number or email of anyone in the store to contact about it. I guess my next calls are AT&T complaint Department, the BBB, and the police department. I'm pretty sure they scammed me. Fortunately, my whole family was there to witness the transactions. I'm in Eagle, CO - Not San Fran. I have no idea why Yelp wrote that.

A very nice, standard Radio Shack. The staff is quite nice, and will help you find what you need…read more The store is quite clean, and has most of the things that one would need.

I called to ask for a particular item, "Do you have..." I was told yes, and was given the price…read more So, I drove 1.5 hours to go get it, but lo and behold - they didn't have it in stock! Sad. I know it's near Christmas, but when someone calls to ask if you have something ... Expect a customer!

This place is a joke!! 10:00 am Thursday morning and 1 person working. People just walk out because…read morethe wait is so long. The manager has no clue how to run a business!!

Absolutely terrible experience. I walked in and there were two employees, who both ignored me. They…read morewere working with one other customer, but did not say hello or anything to me at all. I decided to wait for 10 minutes. They failed to even acknowledge me. Do not come to the store. They suck!

We were told numerous times we needed to change out the Sim cards on our phones after T-mobile…read morepurchased Sprint. We went directly into the store to get the new Sim cards changed out after calling T-mobile a couple times, requesting them and never received them. The rep who changed out our Sim cards at the store did not tell us that we would lose all of our saved voicemails. I had over 40 saved business related emails saved from clients which I discovered after the fact are now lost. I would have downloaded and saved those voicemails had I been properly informed.

I've been a t-mobile customer for several years. I stopped by this store on my way through Avon…read moreand the employee working was very helpful and probably one of the best customer service experiences I've ever had.

Best phone plan! Tracphone for 1099! Down payment was only 169! Monthly payment came out to 69 a…read moreweek or 180 a month for 48 months! APR was only 69.% what a steal if u ask me

I am sad to write such a harsh review as we like to support local businesses. And had been quite…read morepleased with the service on a couple of previous visits. However, my wife and I went to High Country Cellular this afternoon on routine Verizon business. (The store is an authorized Verizon dealer.) We entered to observe all three clerks / technicians engaged with other customers - AND not a one of the three staff members wearing a mask. This is stupid; self-defeating; and AGAINST the town ordinances of Granby and the rules of the State of Colorado. My wife and I are over 60 so part of the "vulnerable" population. As was at least one other customer ahead of us. While we had been satisfied on prior visits and, again, like to patronize small, local shops, we departed as soon as we observed this arrogant lack of safety. If High Country Cellular does not wish to abide by reasonable, common-sense health precautions and follow local and state law, then it should close its doors. Very disappointing.

Smashed my iPhone 6 plus whole on vacation- thought I was going to have a meltdown. Found this…read morelocal company and was able to get my screen fixed that day! Great customer service and turn around time. My phone looks as good as new -Highly recommend!!