I'd give a 0 star if I could,are people in the valley to stupid to get a corporate job in…read moreaspen?they only have one employee they are closed on the weekends (when they'd do the most business)so your looking at at least 2 hour wait(no exaggeration) to get to talk to him if just one person is in front of you.oh and they dont feel the need to stay open for a full 8 hours the 5 days that they are open.

Tyler fixed my phone in a couple hours with new battery+. Did the extra touches so it's like new.read more

Smashed my iPhone 6 plus whole on vacation- thought I was going to have a meltdown. Found this…read morelocal company and was able to get my screen fixed that day! Great customer service and turn around time. My phone looks as good as new -Highly recommend!!

Amazing service. Our laptop charger died while we were here on vacation and when we called they…read morewere helpful. Then when we showed up they were great and let us test to make sure it worked.

Jeremy was incredibly helpful in recovering my hacked email account! He also helped to clean up my…read morecomputer from unnecessary files and stuff I didnt even know was on it and got it so it runs like its new. He also helped to get my printer to interface with my computer again. And did it all in a super freindly timely manner! The Best!

The boys in Avon were super helpful, especially Paco and Rich! They solved my problems easily and…read morewith a smile

Stolen Phone... I was ALMOST Screwed, but Kyle P. fixed a two week fiasco in about 2 minutes…read more Mid Feb I walk into a Verizon store, tail between my legs: Stolen phone... completely helpless (besides knowing North and South). Kyle comes over, gets me into our Verizon business account immediately. Tries to track the phone. Nothing, so he says we'll fix it. We talked briefly and he saved me from converting to Apple because he knows I was busy... and Android had polished out their problems (I got FIVE camera lenses, 2 TB storage, CLOUD) Cloud is cheap now. Then he put Lense protectors on. No learning curve. The new android w/ Cloud, backup, tracking. Kyle was concise and told me these are problems no more. He walked me thru it, everything went 10x faster than those days when Verizon stores made you essentially play Squid Games (without the horrific dark side of the show of course) He put a good phone case on, Camera Lense protectors. Extra Lense covers were only 15 bux. I was out of luck having my phone stolen, but he offered $800 back if I found it. Kyle gave me his card and said get ahold of me when you get to your laptop if you have trouble. I tried to verify my new phone/email... For two weeks... Two weeks later I called him, within minutes he got all my contacts, app verification. everything back in business. He even reinstalled my old # with my new area code # (All my contacts back. Logged back in. Back into Venmo) Should have reached out to him earlier. So I can go back to my businesses and my life. Kyle you are the definition of customer service. And this morning our main business opens for the spring season. The anxiety is gone.

Just stopped by to get some information today and had maybe the worst experience I've ever had in…read moreany kind of store, ever. No other patrons in the store, just one female employee with long dark brown hair. I wasn't even there long enough to get her name. I was hoping to get information on Verizon's phone plans (we've had ours for so many years I'm sure they offer something better), new phones, etc. She didn't inquire about what I have, or consider looking up my account in the Verizon system so she could see the details. She seemed put off that I didn't have every detail of what I'm looking for ready to give her. I went there for help. If I knew every nuance of Verizon's plans I wouldn't need to go in for assistance. Ugh. Will be headed to Verizon in Dillon going forward.

I had a scheduled appointment to get help with my phone and when I got there the store was closed.read more

Dylan and Justin are absolutely amazing! They were so helpful and patient with me and I appreciate…read moretheir service so much! Awesome store manager and awesome staff! Thank you ! Loved the spider story too!

We went in a few months ago and the store manager, Justin, was the only employee there. Although we…read morehad a long wait, he was doing his best to give excellent customer service to all. When it was our turn, he was extremely apologetic for the wait and was super friendly and attentive to our needs. He also offered some discounts due to the wait.

Went to this location for an iPhone upgrade and was helped out by Johnathon. He was very patient…read moreand helpful. Put a lot of effort into making sure I was happy and left a happy customer!

Do not go here. This is the worst cell phone exp. Not only does Victor and the caucasian male keep…read moreswiching off who is the manager. But after being charged many fees we were unaware of, they waited 3 weeks to report our return on the account. Having been told we have to conract corp now to remove this bill has taken over 6 hours.

WOW!!! We have been in this AT&T store many times in the past years, but the service with the…read morecurrent staff, realizing that there has been a major staff change, was above and beyond our expectation. We had talked to Sam a couple of weeks ago asking questions about the upcoming special for the Iphone 17. Then when the special began, we worked with Lacee, the manager, to order our new phones and chose our cases. Once our phones came in, Kennedi and Lacee helped us transfer info from our old phones. Lacee and Kennedi were very professional at all times and made sure that we were comfortable with any of the upgrades and differences from our old phones to the new 17s. We will certainly feel confident to go into this store for any future needs. Thanks for demonstrating such fantastic customer service. It's wonderful to know that it still exists!!!!

BEWARE! elderly! This is the shadiest at&t store I've ever seen, the shadiest store I've ever seen…read morein general. The store might be open at it's posted hours but does randomly close some days. They will abuse the elderly, as they did my grandparents. They were charging them for two different direct TV accounts with any possible add on they could. They even lied to ME and added on a service on my account I didn't authorize. Definitely avoid this store!!! Especially if you're elderly.

Without any doubt at all, Russell Cellular is the worst managed business place I have ever been to…read more Their employees are absolutely clueless, stand offish and snotty and have no idea what they're talking about. They lie. The stores are rarely even open. Whatever you do, DO NOT shop at Russell Cellular

Do not go to the store in Glenwood Springs!!!!! They took my 2 phones on trade in and never…read morecredited me for them. Told me they would be an even trade for new phones and what great shape they were in. UNETHICAL!!!! They basically stole my 2 phones and they have magically disappeared in their system. Have been back there several times and they have "no information" .There is something very wrong going on there and they won't even look you in the eye. Stay away. Drive to Grand Junction--it'll be worth it.