Without any doubt at all, Russell Cellular is the worst managed business place I have ever been to…read more Their employees are absolutely clueless, stand offish and snotty and have no idea what they're talking about. They lie. The stores are rarely even open. Whatever you do, DO NOT shop at Russell Cellular

Do not go to the store in Glenwood Springs!!!!! They took my 2 phones on trade in and never…read morecredited me for them. Told me they would be an even trade for new phones and what great shape they were in. UNETHICAL!!!! They basically stole my 2 phones and they have magically disappeared in their system. Have been back there several times and they have "no information" .There is something very wrong going on there and they won't even look you in the eye. Stay away. Drive to Grand Junction--it'll be worth it.

Smashed my iPhone 6 plus whole on vacation- thought I was going to have a meltdown. Found this…read morelocal company and was able to get my screen fixed that day! Great customer service and turn around time. My phone looks as good as new -Highly recommend!!

The boys in Avon were super helpful, especially Paco and Rich! They solved my problems easily and…read morewith a smile

Stolen Phone... I was ALMOST Screwed, but Kyle P. fixed a two week fiasco in about 2 minutes…read more Mid Feb I walk into a Verizon store, tail between my legs: Stolen phone... completely helpless (besides knowing North and South). Kyle comes over, gets me into our Verizon business account immediately. Tries to track the phone. Nothing, so he says we'll fix it. We talked briefly and he saved me from converting to Apple because he knows I was busy... and Android had polished out their problems (I got FIVE camera lenses, 2 TB storage, CLOUD) Cloud is cheap now. Then he put Lense protectors on. No learning curve. The new android w/ Cloud, backup, tracking. Kyle was concise and told me these are problems no more. He walked me thru it, everything went 10x faster than those days when Verizon stores made you essentially play Squid Games (without the horrific dark side of the show of course) He put a good phone case on, Camera Lense protectors. Extra Lense covers were only 15 bux. I was out of luck having my phone stolen, but he offered $800 back if I found it. Kyle gave me his card and said get ahold of me when you get to your laptop if you have trouble. I tried to verify my new phone/email... For two weeks... Two weeks later I called him, within minutes he got all my contacts, app verification. everything back in business. He even reinstalled my old # with my new area code # (All my contacts back. Logged back in. Back into Venmo) Should have reached out to him earlier. So I can go back to my businesses and my life. Kyle you are the definition of customer service. And this morning our main business opens for the spring season. The anxiety is gone.

I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

Amazing service. Our laptop charger died while we were here on vacation and when we called they…read morewere helpful. Then when we showed up they were great and let us test to make sure it worked.

Jeremy was incredibly helpful in recovering my hacked email account! He also helped to clean up my…read morecomputer from unnecessary files and stuff I didnt even know was on it and got it so it runs like its new. He also helped to get my printer to interface with my computer again. And did it all in a super freindly timely manner! The Best!

This location is smaller, less staffed, as it is in a very small community so with that in…read moreconsideration, of course it won't be the speediest service if it is busy. However, they will go above and beyond to satisfy whatever the customer is in store for. Brian in particular is INCREDIBLE. I've never had an associate at an Apple Store let alone an AT&T store with such high intellect, knowledge and a high professional attitude. He also makes the extra effort to ensure you're getting the most out of your purchase whatever that may be. He's very honest and wants the best for clients and at the same time makes the whole process as seamless as possible. I could've gone to any location as I reside in Denver but while visiting my parents I made it a point to come here because of the high quality of service. (My mother recently made purchase for an upgrade here and highly recommend me to come to that location) I really cannot thank Brian enough and I recommend only going there when he's available! Thank you for your help!!!

Went in to upgrade phone to iPhone 12. The know-it-all after arguing with me about the phone I…read morewanted, trying to have me buy a more expensive phone, then messed up the upgrade, upgrading not my phone but that of my daughter in another city. Spent 5 hours in store as he tried to straighten that out. Finally he said they could not fix problem, daughters phone was deactivated and they needed to FedEx a new SIM card to daughter overnight so she could use phone. They did not do that it was 3 days before they even processed the request for SIM, and then seem to have sent it by FedEx Ground. The SIM card did not work and it took daughter 2 hours on phone with AT&T to get them to activate her phone. Went back to store to turn in my old phone for credit as they had prearranged. Could not get into store as they were busy. The manager said they would call me when they finished with current customers. After 2 more hours wandering around killing time outside store waiting, no call and the store closed. All in all, wasted about 12 hours just due to mistake of going to this store with unconcerned under trained staff. Daughter who relies on phone for business was without service for 4 days. I would never go back to this store, and would recommend that everyone avoid it.

Just stopped by to get some information today and had maybe the worst experience I've ever had in…read moreany kind of store, ever. No other patrons in the store, just one female employee with long dark brown hair. I wasn't even there long enough to get her name. I was hoping to get information on Verizon's phone plans (we've had ours for so many years I'm sure they offer something better), new phones, etc. She didn't inquire about what I have, or consider looking up my account in the Verizon system so she could see the details. She seemed put off that I didn't have every detail of what I'm looking for ready to give her. I went there for help. If I knew every nuance of Verizon's plans I wouldn't need to go in for assistance. Ugh. Will be headed to Verizon in Dillon going forward.

I had a scheduled appointment to get help with my phone and when I got there the store was closed.read more

Miko's is a wonderful and a life saver. My Galaxy phone's screen was broken and based upon a…read morerecommendation from a friend, took it to Miko's. Miko examined the phone (it was late in the day) and said he could get a factory replacement screen from Samsung overnighted in and have the phone back to me by the next day. Sure enough, he had it repaired and fully functional by noon the next day. It has worked flawlessly ever since. Great service. Great tech. Would highly recommend this business.

We arrived into Telluride for a ski trip with a broken I Phone 14 screen- stress to start the…read moretrip. Initial Yelp message on Sunday went unreturned, but talked to someone first thing Monday morning. They had a replacement screen, and we arranged transportation logistics for the 1.5 hour one way trip from Telluride to Montrose and back so as not to distrust our skiing. First screen replacement was defective so they had to order another. Delay in getting the replacement. Finally got the replacement late Tuesday and received the phone back on Wednesday. Very nice woman called to apologize and arrange for payment. Despite the delays, I would recommend.

Awesome place they have so many things also do great phone repair and great prices and super…read morefriendly

Big fan of supporting locally operated, independent businesses, and Shieldmans deserves your…read morebacking. I've gone to them numerous times since moving to Boulder, and they have never disappointed, with keen awareness of their products. James just killed it for me recently, as he knew exactly how to fix a problem that I had, and then was able to recommend items that would best support my Pixel 2 mobile phone. I truly appreciate that level of customer service. It's not in an ideal location (second floor of a structure), but well worth the visit.

Javier and Justin are absolutely amazing! So helpful, patient and kind! Very accomidating and…read moreexplained everything no matter how complicated i was being! Lol As a local business owner I highly recommended going to see these two guys! Amazing just amazing!!! Amazing valu with verizon as well with promos!

Dylan and Justin are absolutely amazing! They were so helpful and patient with me and I appreciate…read moretheir service so much! Awesome store manager and awesome staff! Thank you ! Loved the spider story too!