I called the number on the listing (510) 640-0151, and someone who sounds like a half asleep teenager who does not want to be bothered answered. I asked if they do Passport photos. He mumbled which I interpreted as hold on asks someone, then asks me which location am I calling about. I was assuming since this number was on the Mountain View listing, I said the one closest to Palo Alto. He chuckled, like that's not going to help me. So I asked how many locations do they have and he replied with more attitude "like ssssix.. (plus another chuckle)". I wasn't calling for fun. I was actually looking for a passport photo place. It will be helpful if you guys train your teenagers to be more professional and provide information. He finally told me that the only location that do passport photos is the one in the East Bay. With more chuckle is like 1.5 hours from Palo Alto. So there you have it folks... NO PASSPORT PHOTOS except for the East Bay Location. And here is their response: https://www.yelp.com/biz_photos/VLW-tccdni2i9jPjkte1Bw?select=DCCLvhfeTrYZHsPALsk0Ow&utm_source=ishare&utm_content=photo read more

My takeaway is that I will NEVER order from them again! All went well until I received the prints. Well, I was quite prepared to accept low quality prints because it was a last minute order. Still, the quality was below my expectations. Then, it got worse when I got my credit card statement. I was charged an extra ~$200. Since then, I have not been able to contact Jesse, who used to be very helpful and responsive in the first place. These are my sincere warnings 1. Poor quality, poor quality paper, color difference, poor binding quality. 2. Contracts that harm the interests of the buyer. The contract doesn't just protect RushMyPrints from delivering inferior products. It also protects them from charging you extra. Both will happen, trust me. Think twice before signing. 3. Charges extra than quoted, so watch out for credit card bills. They will make up excuses for it. 4. No integrity! They "BUY" positive reviews. They offered me a $75 gift card if I agreed to write positive reviews. Many people can enjoy these personal benefits while spending company money. This is how RushMyPrints manages to maintain acceptable customer ratings. read more

Drove by 3 times to spend money locally. Each time electric sign said "Open" but each time Door was locked, lights out and no body inside. If you can't just open your doors during normal business hours, you just quit. I'll not return. Vista Print will get my business. Working hard is not for everyone. Signed, Randy O. read more

I sent a client of mine to get ink fingerprints done and it turned into a horrible experience there. The fingerprints were terrible; literally black smudges on the cards. They did not even give him anything to clean his fingers. Called and complained that the fingerprints were not acceptable. They said they would redo it at not charge and an appointment was made for him for the next day. These people were a no-show, the place was closed. Client waited two hours. No one answered the phone either. Had to go with UPS instead; they did a superb job compared to these people. At first I was happy to see that this place opened up in El Sobrante, but never again will I be referring anyone there. read more

Let's support a new local business! Oops, big mistake. Request For Quote online, I asked for, among other details, 14 pt. Cardstock Gloss, and a proof to confirm trim zone and safe zone. Raajiiv quickly beat the online vendor's price quote, and obviously needed no shipping/handling fees since we're local. I was happy, but since his Quote mentioned "14 pt. UV Coated," I asked for clarification. My online vendor never mentioned coatings. We set up a visit so I could compare RMP's paper to my old cards. At the appointment he gave me two of his fliers, one of which he described as having the UV coating and one uncoated. I was happy with the uncoated example, an exact match for the item I bought along for comparison purposes. The UV coating was however not a match. He followed up via email with me asking if I had questions. Before proceeding, I sent an email asking if it would be possible to conduct a first article inspection (a print or a couple of prints before running a full batch), or alternatively an appropriate PDF proof of the artwork and the cut lines and safe zone. RMP never responded to this email request. When I was fully ready to dial in the details of the order, I then emailed again on 12/15/2017 and explicitly described that, as per our conversation in the El Sobrante store, we needed the 14 pt. Cardstock Gloss (No UV coating) instead of the UV coated version shown in his original quotation. Furthermore, I noted that his quotation mentioned: "PDF files 5.1" x 3.1" with all important text and images between 4.9" x 2.9". Only Bleed Image should be extended all the way" Since I did not have the ability to verify that my files satisfied this requirement, I said so, and asked that he verify the dimensions, resolutions, cut lines, safe zones, and color parameters of my files. The online guys had used those exact files before to give flawless results. I attached not only my source files, but an example of the "digital proof" the online vendor generates. I received no response. On 12/19, I called the El Sobrante location and asked if they intended on confirming receipt of my 12/15 order email. Instead of dealing with Raajiiv, apparently now Jesse was running the shop. Jesse did not immediately give me any confidence that he knew who I was but he confirmed they would accept the order. I asked him about the digital proof and he said they would indeed create one. It seemed like he was more or less ready to let me off the phone without taking payment information, so I (foolishly?) asked about payment and he took my AmEx. I asked how long it would take; he gave a lead time of 1 week. "Proofs" emailed on 12/20. There was no explicit indication of any sort of safe or cut lines, bleed image area, nothing but slightly cropped images. The only amount shown as being chopped off was acceptably in my designed/acceptable bleed area. Seeing that, I authorized production. Monday 1/8/2018 rolls around. Almost 3 weeks since I authorized production, and still nothing. I contact RMP and they tell me the cards will be available for pickup EOD Wed 1/10. I went to pick up on 1/12/18 and opened one of the boxes for inspection. It was obviously not cardstock gloss. (It was, also, obviously not coated with anything either.) It was shitty, rough, matte paper. Equally alarming, the cut line went into the main area of my artwork. Raajiv arrived and claimed that one of the example flyers was UV Coated, and the other was not in fact uncoated, but rather, he named off some other coating I'd never heard of (especially not from RMP!). I told him that he had, indeed, referred to one of the samples as uncoated and that I would not have ever agreed to what he ended up using. He then blamed the chopped artwork on me, claiming my files were of incorrect specification, and chided me for not requesting a first article inspection before going for the full run!! (WTF?!) EVEN IF I had made an error about the coating (which I did not), what RMP used cannot in any sense be described as Gloss cardstock, which I explicitly specified both in my RFQ and in my final submission. He wouldn't budge beyond 10% off. That's ridiculous; I'm not paying nearly full price on a print job that's unusable, through no fault of my own. Given the bad info I was given about the coating; Given the explicit efforts I made to clarify/verify material and files; Given the lack of response to my inquiry for first-article inspection; Given the lack of effort to respond to my order submission with an order confirmation; Given the failure to generate a true, representative, and explicit digital proof; Given the utter lack of good faith effort to uphold a stated lead time estimate, or make any effort to inform me of delta-schedule... (which would've been FINE anyway, given the holiday season!!); RMP has clearly established a lack of attention to detail, and Raajiiv himself not accountable to customers. I saved all emails, time to call AmEx. read more

I, too, am very glad this place has opened in this area. Looks nice and clean, the owner and workers are available to help (as compared to the understaffed staples), and looks like the quality is excellent. So far: I needed to get an 11 x 17 drawing from my nephew scanned before it faded more (done when he was 6, he's 20 now!). This is a precious item. They did a terrific job and it was SO convenient. I forgot to tell them the type of file I wanted (jpg, not pdf) and Jesse re-did it at no additional charge. My mistake, their great customer service. Business-wise, I often need high quality and/or high volume printing or copies and will use them in the future. read more

This place is NOT 24 hours or same day service. FALSE ADVERTISING the sign is on that they are open but they are not. I was told they were too busy but the shop was empty with machines not running. read more

GREAT at doing a rush job. One improvement that I would suggest to is for the printing company to advise clients on the paper thickness. I would have paid to have thicker flyers. read more

Jesse and his team did a great job with my rush job. They got a big order done in less than 24 hours. Just keep in mind to call first if you plan on going to the El Sobrante location since it's by appointment only. I will gladly use their services many times in the future! read more

I got my daughters passport photos taken today. Got them printed on the spot! Great service!

Just came here for my live-scan fingerprinting and it was a great experience it is conveniently located and near my office. I also use this place when I need notary service and color booklet printing and they have always delivered and they usually print same day. read more

We have had several flyers and postcards printed by the RushMyPrints team and we have been very impressed with the super fast service and excellent quality! And as a nature-aware organization, we especially love that they have 100% recycled paper options! read more

Jesse and his team totally saved my you know what when they printed a bunch of posters for me on a Saturday morning. Total save. Will be calling them the next time I'm back in town. Two thumbs up! read more

Jesse is very friendly and professional. I will definitely keep this place first in my mind when I'll need things printed for the organizations I'm in or if I need something notarized. Keep it up and support the local businesses! read more

Jesse was fast, friendly, and ultimately did a great job. He delivered my printing right to my door - which was the best part. The first version of my document wasn't what I expected, so he swiftly printed a new version - came out perfectly - and delivered it at no extra charge. (Literally, in 20mins flat.) I will definitely use this service again if I'm in a crunch. There is a $25 minimum (delivery is free), but honestly it was worth it for peace of mind and to save the time I would have spent traveling to Fedex, etc. Great business idea. I highly recommend it! read more

Professional, friendly and highly personalized service ! I own a salon in San Pablo and we are currently planning the opening of our new location in Pinole which is currently under construction. Many of our new clients were being incorrectly redirected to our Pinole location and we urgently needed a Coming Soon sign to let new clients know we hadn't moved quite yet. I visited Rush My Prints on a Monday, we had a proof of our sign Tuesday morning and upon approval had our sign hand delivered to our San Pablo location before end of day ! The cost of the job was highly competitive and very affordable . There was No additional charge for the delivery since we were first time clients! We always have a need for high quality printing done rapidly and the previous vendors we used were not within our immediate location. We are very happy to have found high quality products and rapid service in Rush My Prints :) read more

RushMyPrints - Printing Services Near Me

I ordered postcards for my business. I needed the EDDM stamp for direct mail. Rushmyprints was phenomenal. I received my order of 1000 post cards for a great price 2 business days after I ordered them. Thank you rushmyprints. I will see you again!! read more

I went to this establishment after calling around for livescan pricing. They are the cheapest around. They are by appt only. They were prompt to answer on yelp and so I set up an appt. They rescheduled the appt the day of due to a sick call. No problem. I went in the next day and had livescan done. He asked for my license and quickly keyed the information. The gentlemen got a bit annoyed that I wasn't rolling my finger correctly but we got past that lol. It was quick and I left. The next day I discovered my license was missing. I needed that badly for a flight the next day. I contacted them late at night and they responded that nothing could be done before 10am tomorrow. My flight was leaving at 8:45am so it was pointless. I should have remembered to ask for my license back but I'm disappointed that nobody bothered calling me when they saw my license was still there. Having ran a business myself at one point, I always made sure to call a patron as soon as I discovered they had left something behind. Unfortunately the lack of a phone call or text message overshadowed my experience. read more

Jessie is the absolute best. He worked with my family at a extremely difficult time and showed care and understanding. Our family was also under a tight deadline and he was able to get our prints to us with 24 hours after receiving our documents. I can't thank him enough. I would definitely recommend Rush My Prints to anyone looking for printing services. I will use them again. Shala T. read more

I don't know where to start this guys lazy as heck no answer phone always open sign no one there changed me deposit half money down never call me back until I hunt him down this shop should change their name to waste your time in my printing I recommend to yelp client think twice before u go there cuz I took my business some where us better they don't have 0 stair they don't deserve shit sam sighing offf read more

Whatever you do DO NOT order from this company! They promise you several times and not giving any information then they will just cancel your order ... If there's a ZERO rating that is the rating I will give to this company read more

Found them on the DOJ website for LiveScan fingerprints. Says open 8:30 to 7:00 walk-ins. Went this morning 10am. Sign flashing OPEN door was locked. Called and someone answered. Asked me where I was and I said out front on Appian Way. He replied "We are by appointment." Told him that is NOT what your website says. Can't walk-in if no one is there. Why does the sign flash OPEN? Would not recommend them. NOT reliable business hours. TRIED TO RATE NO STARS! Forced to select one for post to go through. read more

I can't say enough good things about this business. Jessie was so helpful helped me download the material from the internet. He did a great job of the print job and called me to let me know it was completed. So very thoughtful. I will use this business again. read more

As an architect in need of oversize prints and copies, I'm so glad this business opened so close. Great speed and focus.

The service was great. I ordered book marks they were finished by the day I requested. The employee Rajeev gave outstanding customer service. I would recommend Rush My Prints to everyone. You won't be disappointed. Rhonda Easiley read more

I could not be more satisfied with the printing service provided. Jesse handled my job quickly and efficiently and delivered the finished product on time as promised. The product quality was perfect and I would recommend this shop to any and everyone. There is no doubt I will continue to bring my business here. read more

Truly outstanding service. Put off getting a poster done until the last minute, needed it within...like 7 hours, overnight. Ended up not being able to go pick it up and they delivered it to Berkeley within ~45 minutes of my call of "I will pay you, but I actually can't make it." I also told them the wrong size, 24x36, and they figured out from the template that it should have been 36x48, which was fantastic. And it looked great - well, not my crappy poster design, but quality was spot on. Six stars. read more

RushMyPrints did a great job with the envelopes and letterhead for my new business. They took the time to show me proofs for approval before printing and followed my instructions to adjust the colors on the logo. The job took longer than promised. However, they kept in close communication with me to let me know about the delay. I will use this business again. read more

This place is the cream of the crop! I reached out to all the print shops in Berkeley for my fundraising event with a 500 double sided flyer order needed ASAP and for the cheapest price possible as we were trying to raise money not spend it. Jesse (who is amazing) responded immediately and offered to sponsor us by doing the job for free. It means so much for a small business to support a fundraiser put together by a group of college students. Response time was always quick, great communication and patience when there was an issue with my template, he even worked with my hectic student/worker schedule responded to all my emails outside of their store hours and even delivered our flyers right to my work! The flyers turned out perfect as well which was the icing on the cake! You honestly cannot get this kind of service anywhere else. Highly recommended and will definitely be going here for all my printing needs! read more