You need to know your cars. The prices are low for a reason. There is something wrong with most…read morecars there, but if you do the research on the specific car (i.e. no used luxury European car is going to be reliable and without glitches) you will find something reliable. Take a mechanic and/or a scan tool with you. Look at the underbody for rusted frame. Check to see if the oil is cloudy. There are a lot of checks you can do on the lot before driving. Check Edmunds reviews to check reliability of the the year and model of that specific car, some years are ok, others have badv engines. I have purchased several cars from Austin's, most good, a few duds, but with the duds, i bought emotionally, without using the previous suggesions. Do your homework! There are many repeat customers at Austin's, and most are not posting on yelp.

Bought a car here today a gti had it maybe 5 hours and the engine locked up so not recommended…read morebuying a car from here they will take your money and watch you drive off in a sh*t box

i wouldn't give them 1 star..i bought a car from them. they sale lemons..it had a radiator leak…read more .it had a blown head gasket .paid it off .so it is worthless. donot buy a car here.they rip you off.. this lemon cost me over 4000.they do not care .when it says as is your screwed

car I bought was great people are always super awesomeread more

Amazing experience! Jay worked with me to make sure I left there with a car. He was super nice as…read morewere all the employees I spoke to. You can tell jay is passionate about what he does and cares are the people he sells to.

These guys are all bad and beware bought jeep compass from them. Then bought extra warranty and the…read morejeep broke down time after time. Now transmission went out and called acted like they did not know me but that's fine got all records and sent to atty. General of Ohio and bbb and they both said fully aware of the gang. Please beware and do not buy.

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

Patrick and Steve helped me through an unexpected car buying experience and were great! Steve was…read moreunderstanding and calm and I so appreciated his help!!

Long-time customer here (multiple vehicle purchases + years of service), but I'm done with this…read moredealership in particular and Jeff Wyler in general. After my 2025 Honda CR-V was totaled, it was towed to the dealership while my insurance arranged pickup within 24-48 hours. I clearly communicated this to the service manager, and there were no initial concerns. Due to a simple mix-up, the tow company went to the wrong location--and instead of contacting me to resolve it, I was given less than 45 minutes' notice before my vehicle was declared abandoned and towed to an impound lot. I was out of town at the time and couldn't address it right away, which led to additional fees. This situation could have easily been handled with basic communication and a reasonable amount of time. As a result, I incurred unnecessary towing and impound charges--and the dealership lost my future business, including what would have been a replacement vehicle purchase. As a dealership, how stupid do you have to be to piss off a customer who clearly needs to purchase a replacement Honda CRV! I went to Kings Performance Honda and bought it there - great experience, btw. Very disappointing experience, especially given my long history as a loyal customer. Based on my experience and the reviews I'm reading how does this dealership even stay in business?

Came with a friend to find a car for her. They gave her a fair deal for a 2 year loan which saved…read moreher three years of payments and a lot more in interest compared to another offer on a very similar car at a different dealership.

I have purchased multiple vehicles from Terry and the team at Abrams Automotive and will come back…read moremany more times. The service shop also takes care of any needs that I have at a very fair price. Thanks Abrams Automotive!

They stole my car after I went to get an estimate and refuses to return my car ni work was done to…read morethe car this place is a scam beware

You need to be careful when buying a car from this place especially from Chase. He sold me a…read morevehicle that he advertised as like new absolutely no problems or concerns or damage. After waiting 7 days for him to produce a title after payment, the car was vibrating and I took it to have the tires balanced and rotated but they could not do that because there was so much wrong under the front end that it will cost thousands of dollars and is unsafe to drive and he refuses to return my money. Please be careful not to buy something there that is " like new "much less anything else! I would give them a zero if this program permitted it

I was looking for a certain kind of truck for a while and the only place I could find one was at…read morethis car lot. However the owner was out of town and he worked with me so when he got back I can check the truck out and go from there. A very impressed with the selection he has he probably has at least 25 cars on his lot and they're all good quality cars at a great price. Well I drove the truck and I fell in love with it between me and him we worked on a price . One of the big things are very much impressed me is he still behind his word on a couple things he said he was going to do after I bought the truck. About it took it home drove it for about a week and brought it back to him for him to do a couple things to it. So for that he's a man of his word and I'm very much honor somebody like that. There is also a car lot across the street and there is also one to the left of him but if you read the reviews they do not have a great selection like he has or great customer service.

Highly highly recommend doing business with Lo! He went above and beyond doing everything he could…read moreto make sure everything went smoothly. I needed a U-Haul last minute, called him earlier in the day, and he had something ready for me when I came in to pick it up after work. Lo was transparent with pricing and worked with me to make sure I got the best deal possible, even offering to be flexible with my return time. Great guy who cares about people!

I bought a car from them and it runs great. They have really good, well-maintained vehicles at fair…read moreprices. Dean was very helpful and their customer service is excellent. I would definitely buy another car from them.

Anthony Jones is the manager of this second rate car dealership. They sell junk used cars. We…read morebought a vehicand less than 2 weeks later it had a major mechanical failure and is still sitting at another dealer while we sort through the warranty. Three times we took it back to NW and three times they told us nothing was wrong. Anthony Jones is fleecing customers and selling used junk. Buyer beware from that car lot. Anthony is unproffessional and rude. Don't waste your money or your time. Nicole Mullins