I bought a car from them and it runs great. They have really good, well-maintained vehicles at fair…read moreprices. Dean was very helpful and their customer service is excellent. I would definitely buy another car from them.

Anthony Jones is the manager of this second rate car dealership. They sell junk used cars. We…read morebought a vehicand less than 2 weeks later it had a major mechanical failure and is still sitting at another dealer while we sort through the warranty. Three times we took it back to NW and three times they told us nothing was wrong. Anthony Jones is fleecing customers and selling used junk. Buyer beware from that car lot. Anthony is unproffessional and rude. Don't waste your money or your time. Nicole Mullins

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

When the "owner" Michael's father in law was arrested and charged with child "gRAPE", Michael and…read morehis wife went after the victims and their family. Theis Motor Co. seems far more focused on image, branding, and protecting appearances than honesty or accountability. Even the carefully crafted "family legacy" marketing feels manufactured and performative. Everything is polished for public consumption, but when serious issues arise, the response appears to be denial, deflection, and attacking anyone who speaks up. Even the "Junior" image is fake. Michael isn't even truly a "Mike Theis Jr." because Mike Theis Sr. is not even his biological father. Yet they still market and present that image publicly because appearances and branding apparently matter more than authenticity or truth. A company can spend all day promoting a "family values" image, but authenticity matters more than slogans. Customers eventually notice when branding and reality don't line up. Stay away from them if you value integrity, honesty, and keeping our children safe.

one week after buying the car check engine light comes on not only that but gas leak as wellread more

They stole my car after I went to get an estimate and refuses to return my car ni work was done to…read morethe car this place is a scam beware

You need to be careful when buying a car from this place especially from Chase. He sold me a…read morevehicle that he advertised as like new absolutely no problems or concerns or damage. After waiting 7 days for him to produce a title after payment, the car was vibrating and I took it to have the tires balanced and rotated but they could not do that because there was so much wrong under the front end that it will cost thousands of dollars and is unsafe to drive and he refuses to return my money. Please be careful not to buy something there that is " like new "much less anything else! I would give them a zero if this program permitted it

Alford Motors has to be the worst used car dealership ever. My husband and I bought a Chevy Equinox…read morein 2018 made payments every week paid the car off in April 2021. The car is now an $11,000 lawn ornament because it still has an expired dealer tag on do to the fact that still have not produced a title to the car. Seems to me they are selling cars that they do not own. They are horrible and have every excuse in the book. DO NOT BUY A CAR FROM THESE PEOPLE would have picked zero stars if it was an option

Every year around this time, the Holiday season, my brother and I come out here to Alfred Motors…read moreand we go in halvesies on a car. We usually go for a beater. Something cheap and easy, just something to get from point A to point B. We pay in cash and rarely deal with any paperwork. Hell, last time we went in there we pointed at the car we wanted, held up our stack of cash and the guy on the lot just tossed me the keys and said "she's all yours". We fill up the tank at the Kroger gas station across the street and then drive into the country until we run out of gas and then burn the car in memory of our buddy Buddy who died in a car fire back in 2003. Love the big cat on top of the showroom too.

Came with a friend to find a car for her. They gave her a fair deal for a 2 year loan which saved…read moreher three years of payments and a lot more in interest compared to another offer on a very similar car at a different dealership.

I have purchased multiple vehicles from Terry and the team at Abrams Automotive and will come back…read moremany more times. The service shop also takes care of any needs that I have at a very fair price. Thanks Abrams Automotive!

You need to know your cars. The prices are low for a reason. There is something wrong with most…read morecars there, but if you do the research on the specific car (i.e. no used luxury European car is going to be reliable and without glitches) you will find something reliable. Take a mechanic and/or a scan tool with you. Look at the underbody for rusted frame. Check to see if the oil is cloudy. There are a lot of checks you can do on the lot before driving. Check Edmunds reviews to check reliability of the the year and model of that specific car, some years are ok, others have badv engines. I have purchased several cars from Austin's, most good, a few duds, but with the duds, i bought emotionally, without using the previous suggesions. Do your homework! There are many repeat customers at Austin's, and most are not posting on yelp.

Bought a car here today a gti had it maybe 5 hours and the engine locked up so not recommended…read morebuying a car from here they will take your money and watch you drive off in a sh*t box

Literal scam artists. I've gone through so much bs with these people. Matt adlepserger, the…read moresalesman I've been dealing with. An absolute joke. Him and I were going back and forth about this Avalon for days. I told him how I planned on getting it inspected by a third party. Everything was sounding good to go. Told me I needed someone above the age 25, valid license and insurance, so I can test drive. So I asked everyone. Finally got my grandmother to come out. Matt and I were texting and he was telling me that it no longer needs an inspection because it's been serviced already. I told him I still planned on getting it inspected, after I mentioned that? We were no longer aloud to get take the car ANYWHERE! "Per manager" said Matt adlesperger. And he also tries to pressure me to make quick moves. Mentioned How he has another potential buyer in Chicago who's ready to sign today. Why not just go with them instead of use it as a bs tactic with me? In the picture I'll post below. Matt says that "we've played this game before" yea we did, you guys tried pressuring me into a bs deal on a piece of junk in the past. And I couldn't get this vehicle inspected as well. They wanted me to purchase the vehicle before it had even been through their service! Then threw it in my face like they weren't the ones in the wrong... This place is a joke. Very rude and disrespectful. Always try to pressure you into making choices. After reading the rest of the reviews. And seeing they DO NOT respond to any Negative ones just shows how they are. They don't make things right. They don't take any accountability. They'll take your money and give you a nice and shiny paper weight! All the good reviews are the ones they've begged for. This place is god awful. Wouldn't recommend it to my worst enemies.

What a great experience!! I initially chose Mike Albert's because they had a model I was looking…read morefor and had great reviews! I'm so glad I did! MATT ADELSPERGER and the rest of the staff were amazing! I WILL be coming back for my next car!!!

i wouldn't give them 1 star..i bought a car from them. they sale lemons..it had a radiator leak…read more .it had a blown head gasket .paid it off .so it is worthless. donot buy a car here.they rip you off.. this lemon cost me over 4000.they do not care .when it says as is your screwed

car I bought was great people are always super awesomeread more