I love coming to my neighborhood DICK'S Sporting Goods. It's always a fun time…read more Except for this morning at 9am. I was greeted like always so nice. Eager to seem to help. What started as a simple exchange of soccer cleats. Turn into a stressful morning. Should have simply arrived and gotten help to return and place an order for a new size. Instead had me wait 20 min. For her to say that her system is down. And then I have to download the app and have it shipped to my house. She returned the credit to a gift card and told me to download the app and go re order my cleats. and now I can't order them as it won't let me ship to the store. And shipping it to my house is 14$ more expensive. Everything from the online purchase, pick up ,return went great. Leaving me to basically fix the problem myself. Just a lil more attention and effort would be nice! I'll be back for sure just some feed back to work off from. As I've been coming here for years definitely my favorite DICKS AROUND

Karl working the bike section was very knowledgeable and helpful with the equipment. He was very…read moreinformative and was able to repair the bike in minutes. Truly a kind and respectful man.

Through a series of miscommunications between my husband and myself , we took the long way around…read moreBoulder today to find him some new shoes. Thinking he wanted to replace some leather street shoes we tried two off brand discount places first but to no avail. When finally showed me the condition of his low hikers with open holes and crumpled supportable, I said REI the place where all his back country and trails shoes had been purchased in the last. We know this Boulder store like it was part of our home but in a giant way. With trial and error over the last 20+ years we know Keen fits both of us well and las for many years. We went in and straight to the wall where they have always been and found that they have diversified in this department so much that they had on one style from Keen in a "low hiker" and one in a mid hiker. He has about 3 different weights of "mids" from winter insulated to light summer trail. And there was the solo style in low and they even had his size in stock. He trended them on and said "perfect" and he would wear them home after paying. Of course they were the new model just in for spring and though not on sale we saved many dollars by using our rewards we had available. They tossed his old ones in the trash and will recycle the box too and we walked out the door totally satisfied. Typical scenario at the REI wheee all staff is helpful and knowledgeable too. You may wonder why I was needed for this errand but I had a career in retail management and have many decades in Boulder as a shopper too. Shopping is "not his thing" until it's a necessity or beyond!

Max was incredibly helpful with my exchange today; His patience is appreciated. Thanks Max!read more

Great selection of thin winter jackets. Down or poly filled. Cute hats and socks too.read more

From the owner: Stio is an outdoor apparel brand that designs and sells clothing and accessories for men, women,…read moreand kids. Their products are designed for both everyday wear and more intense outdoor activities like skiing, hiking, and climbing. Stio offers a range of items including jackets, pants, shirts, fleece, and accessories like bags and gloves. They are known for their technical fabrics and functional designs that are suitable for a variety of outdoor pursuits.

Jax... I'd rather be outside OR exploring this store ;D…read more This store truly has it all. It's a wonderland of products for an outdoor enthusiast: clothes and shoes for any activity, camping gear, biking gear, fishing gear, hunting gear and hats galore. They even have other miscellaneous items to keep non-adventurers excited like soaps, toys, dish towels, hot sauce, dog toys, etc. Truly, they have it all! And... it's all priced the same as REI. Plus, staff has always been helpful when I've asked questions. And... they allow dogs in their stores! It's been a great spot to take our pup to socialize. :D

We had fun with hours of archery practice. They had all the equipment we needed to shoot for hours.read more

Lucy regular price is a little expensive but they have frequent sales and then it is definitively…read moreworth it. Their clothes are very good quality, even after lots of washing (important when you work out in them) and well made with pockets and nice fabric. The store is welcoming with a big dressing room area in the back. Each time I have visited, the salesperson was friendly. I especially like their revolution shorts for running that come in 5 and 11 inches, with a zipped back pocket, very convenient and comfy. They also have lots of fun tanks, also with a back pocket (I am always looking for zipped pockets!). Their return policy is not as great as Athleta's unfortunately. You have to return with the tag still attached (do not wear it and wash it before!). Still, once you know your size, usually you don't have to return anything because you just love your outfit!

I love Lucy Activewear! I have been in serval times to this location and the staff always greets…read moreme. I love that they always have some pretty good sales. This last time there was a really cute shirt but they did not have it in my size. The lady working was willing to call another location to see if they had it and arranged for it to be shipped to my house. This is service and I really appreciate the extra touch and time it took.

Outdoor sports and activities are my favorite thing. I am an avid skier and ski instructor,…read morebackpacker, trail runner, horseback rider and driver, photographer, former raft guide, and aspiring climber and I think this store has the best rewards system in the business. When you make a purchase, you accrue points immediately (10% back unless it's a sale item), which is to say that if you buy a big thing first, the points you earn may cover the cost of the second thing you buy. No waiting until the end of the year, just immediate savings. It really inspires return business, which no doubt is the point. The store is not huge and therefore the selection could be greater for certain things (I'm looking at you, camp stoves), but what is available is well-curated. Also, the staff is friendly and helpful, parking is solid, and the area is serviced by the HOP bus, so it's easy to get to even if you aren't driving. I can't get everything here, but I will get as much as possible.

I really like this little store. Sure, we buy a bulk of our outdoors stuff at a bigger place but…read morethere is a different selection of certain sorts of items here that are always worth checking. I have found many things here, more unique in some way, a different and better color or size for me of something (very often athletic skirts) or a similar but better for me style of something (sunglasses) and other random stuff. They have a nice rewards program too so the prices are always competitive, even when bigger stores may be having a sales event. You earn dollar points and they always remind you when buying something that you have some and ask if you want to use them. I have earned some buying items online occasionally and did not even know I had them until offered at the checkout here. The staff is very relaxed and extremely helpful and friendly. There is a fun atmosphere you can see right at the door with their sidewalk placard that often has jokes or trivia. This is a small place but tightly packed with stock.

Chris was phenomenal and so kindhearted with me and my mom when we went in to purchase some…read moreclothes. Thanks for the hospitality he is a beautiful soul that is for sure. Hallelujah

I've been enjoying Patagonia's wares and events for a few years now. From great films at their…read morestore (Dam Nation is amazing! If you haven't seen it, now's the time!), new product launches (Tenkara fly fishing rods/kits), and sales galore featuring Patagonia provision bites and local groups helping to make Boulder a better place (Vessel). They are able to provide minor product repairs in-store and mail larger repairs away at no charge. Should they not be able to fix your larger repair (most recently for me it was some buttons that popped off my jean short pockets) they will either provide you store credit towards a new item or return the item back to you. While their gear may be an investment they really back up their quality. Not to mention, they don't even have a time limit on returns!

In-store pick ups for races aren't always the most convenient. This pop up store for the Bolder…read moreBoulder is tremendous. First of all the location is super centrally located in the 29th street mall. The staff are super friendly and want to make sure you have everything you need to make the most out of your upcoming race. One thing I really like is that the staff ask me to check the shirt in my packet to see if the size will work for me. Since I usually sign up for the race a couple months in advance I seem to underestimate my donut consumption (though this year I got it right by ordering a medium shirt rather than the small). Kudos to them as I'm sure the store gets busier and busier the closer it gets to race day. The store also features lots of great Schwag (polar bottles, sea level is for sissies tees for the fam, etc) so drop on in if you are in the area. If you don't have a recent race to get you into one of those sought after qualifier heats no worries, there's a treadmill in the store.

This is not the correct address for 2016. The pick up is next to the Khudobin restaurant on 28th…read moreSt. just north of Arapaho.

I had an outstanding experience here with buying new bindings and rentals. The staff was very…read morefriendly and you can definitely tell this is a family business in terms of their customer attitude and teamwork. They earn your business on so many levels and make you want to come back.

Me and my family had the best experience! The three men that were on staff the morning of March 7th…read morewere amazing and so helpful! Couldn't recommend them more!

Customer service 5 stars! Tyler was great! I've made three…read moreseparate purchases at the Broomfield store, and each time I've been lucky enough to be helped by the same salesperson. Unfortunately, her name escapes me at the moment -- and I'm really sorry because she's awesome! A bright young lady with dark hair and tattoos, she's always been incredibly knowledgeable, helpful, and kind. Even when the store is busy and the team is juggling multiple customers, everyone stays friendly and attentive. Great job to the whole staff!

This is actually the Broomfield location I am reviewing, but close enough. Called yesterday for the…read morecost of a full resole on a pair of boots. $80.00. Sounded good. Went in today to drop off the boots. $110. A classic bait and switch, which is illegal. No offer to honor the quote or even meet me halfway and I was in a bind and had no time to shop around. So for $30 more they not only get this bad review, but I will not do business with them in the future. Neither should you.