TLDR: expensive, slow, low-quality repairs…read more Roughly 6 months ago I had my shoes repaired here I had a terrible experience. I was inspired to finally write this review because the sole of my shoe has since fallen clean off so my frustration is renewed. I'm no expert, but I don't think 6 months should be the lifespan of a shoe repair. I brought in a pair of oxford docs to be polished and resoled. Notably, there was a crack in the midsole that I requested they repair (I was hoping that they would replace the whole sole but literally just some glue would suffice). They charged me nearly 100 dollars, did not offer me a receipt, and told me they'd call me in about 2 weeks when they were finished. Two weeks came and went and they did not call. So I called them. They stated they did not have any shoes matching my description and asked for information from the receipt (which they never gave me!). Eventually they did find my shoes, but they took another week contact me again. When they did, they told me they had finished my shoes but used the wrong sole, so they would have to redo them. When I finally went in to pick them up, they had totally ruined the finish (gross, thick, gelatinous looking polish), didn't even resole the shoe. They had simply glued new treads on and entirely ignored the crack. I understand that docs can be tricky to resole properly but if they were not able to do what I asked for then they should have a) been up front and b) not charged me 100 dollars. I really regret not saying something....

These guys did a great job fixing up my boots! The soles were totally disintegrating and they made…read morethem like new!

I approached Alex to ask for help. I explained my husband hates to shoe shop, is incredibly picky,…read moreand is very difficult to fit. He still helped us! And he REALLY helped us. He patiently brought out every shoe my husband wanted to try, often exchanging one size for another. He also made suggestions once we were into the process and he understood my spouses needs and wants. In short, what we were dreading turned into a terrific experience, and introduced my husband to new styles and brands to consider next time. While I'm raving about Alex, in particular, I believe every employee in the store (on a busy Saturday) offered to help me. You can order shoes from Amazon or pick them up at Kohl's, but why when we have Brown's Shoes in Longmont! Treat yourself to a shoe store experience! if you have a special need, want to know what's new in the world of footwear, or want to find a shoe that fits without having to make a trip to Whole Foods (IYKYK), visit Brown's! Great selection is a plus, but it's the customer service that makes it worth the trip.

A first in a very long time, I finally found "the holy grail" of a shoe that properly fits my…read moreproblematic feet. Thank you Nathan for listening to me and finding me the perfect shoe that has greatly improved my activity level. Same price as online, with the addition of exceptional service. I highly recommend Brown Shoes!

I have lived in Boulder, CO since 1977, and have never had as great of service as my service at…read moreRunner's Roost today. Kristen was very observant of my walking style and worked until we found shoes that fit perfectly, which didn't take long due to her knowledge level. I recommend this store to anyone, especially those with hard-to-fit feet!

Very helpful friendly staff who don't pressure you to buy anything when you just want to browse…read morearound. They have lots of options, from rabbit to Nike to craft etc, they have apparels, accessories, shoes, hats.

Happened to be in need of some shades due to this crazy heat, and they have Goodr; which was…read moreexactly what I was after. Just so happens they also had a shoe release for On Running the same night and a large community event. Pop-up beyond 5k run, all pace groups and very welcoming. The On team and the Road Runner teams worked well together and put on a great time to the local running community. Be sure to give them a follow on community events and participate. Well worth the pop through and they have a multi-day community driven run club if you need differing miles options (currently Thur / Sat).

The staff is very friendly, helpful and knowledgeable . Beau helped me find some shoes for…read moretraining. We tried several brands and I finally found a pair. I also bought a couple of pairs of socks. Normally I buy my shoes online but Beau was so helpful I decided to buy them in store. Because I joined the VIP program I was able to get 10% off my purchase . If I ever need another pair of running or training shoes I would definitely get them at Road Runner Sports.

ALL the staff I've dealt with have been absolutely awesome. They're extremely knowledgeable and…read morecompelling With the several visits to this location I feel this location is under rated . Bought a foot massager and oh my God it's just wonderful.. these arch supports are truly life changing. You will NOT be disappointed!!!!!

This place took me for over $1500. No explanation about anything I just wanted to relieve pain for…read more my boyfriend's feet. Once we got the inserts it literally destroyed his feet!! It took three more visits because that's what they require before we could actually return the product. Also they would only give store credit so we had to buy a bunch of shoes. What a waste of time/money!!! Snake oil sales people for sure !!!! These people don't care about your feet they're getting commissions and it's totally ridiculous please stay away from this company altogether !!!

I had been looking for non slip boots at every store in Longmont and I was lucky enough to meet…read moreLeah at DSW. She helped me more than any other store did. She was extremely helpful and was with me all the way to the register! THANK YOU LEAH!!

Lots of great shoes at great prices. The clearance section at the back is definitely a great place…read moreto get some amazing deals. I once got a pair of Steve Madden heels for $12! I really like the Longmont store's setup, too. Most DSWs I have been to feel like a huge warehouse. But the lighting and decor of the Longmont store make it feel more like a boutique. I am a huge fan of the dramatic curtains they have leading into the clearance area, too. The clerks are always really nice and helpful here too! One of my favorite places to keep my tax dollars in Longmont :-)

We wandered in not having been here for years. We thought we knew what we looking for but while…read moreinside and not seeing it, had a pleasant discussion with staff. When we realized this store sells almost entirely athletic running shoes, winter boots and sandals, some very classic brand, we weee in the wrong place. We and that staff had cordial goodbyes as we left for what we knew was the absolute right place where we , in fact left with purchase already on my husbands feet, the need was so great. Nice try Fabius Footwear. If we need you Mr stock next time, we will try again.

I wish 0 stars was an option. Terrible customer service. Lady with white/blond hair and long…read morefalsies especially rude and shouldn't be able to talk to customers. If you work in retail having basic customer service skills is a must. Don't go here, check out another Famous Footwear!

I love all birds wool shoes. It's so nice to find the store. They already have some Black Friday…read moredeals. Fifty off some shoes.

I went in to buy a few pairs of Allbirds. I already own several pairs. But the staff member…read moreworking was being a total know it all, she kept interrupting me and telling I was wrong. Anyhow, I left without trying anything on.