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    Runner's HI

    4.5 (29 reviews)
    Closed 10:00 am - 5:00 pm

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    Busy shop 10-16-21
    Gail U.

    10-16-21 Ray seems to be running this shop solo. Measuring customer's feet, finding options based on their needs. He is good at spotting visible foot issues like flat feet, swelling, pain, etc.

    New shoes!!!
    June D.

    Nothing like having a Father and Son helping me with my shoes. I've been buying shoes from Runner's Hi in Aiea since they opened and so happy they now have another store in Mililani. Actually it may be over a year now!!! Grateful to have been fitted in trying on just two pairs and spending a minimal amount of time chatting but getting right down to business. No fuss! These two know their stuff. The owner Ray has run hundreds of marathons and once upon a time completed the Kona Ironman so he really knows the industry. There isn't a person in that I know that doesn't appreciate his business acumen, gentle encouragement and overall shoe knowledge. Very grateful to have been in and out in 15 minutes! Good work guys, I appreciate you!!! Oh great parking and dog friendly, plus the shop is super clean, and they had a bathroom too. Even swim gear if you need it and all kinds of info about races. That's it! Cheers and aloha, June

    Brooks beast

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    Ask the Community - Runner's HI

    Review Highlights - Runner's HI

    Ray also suggested that I walk around with Hoka on one foot & Brooks on the other foot to compare the 2 shoes better.

    Mentioned in 6 reviews

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    Island Sportswear - LA RAMS (New Era Brand MASK) $19.99 *1/14/2021 "LETS GO LA RAMS"

    Island Sportswear

    5.0(7 reviews)
    12.6 mi

    Shopping at Windward Mall in Kaneohe, Hawaii…read more.. When I go to the movies at Windward Mall on Tuesdays (when it's $6 per ticket at Regal Theater), I pass by this store and notice that it has NFL (National Football League) items. Island Sportswear is located on the upper level of Windward Mall, between Regal Theater and Glow Putt. The name of the shop is misleading. It doesn't have Aloha shirts nor muumuus. Instead, it provides customers with quality NFL Team gear. Are you a Cowboys or Rams fan? How about them 49ers and the Steelers? What about the Patriots and the Vikings? Some of my coworkers are loyal to the Seahawks. They wear their jerseys on game day to work and are very proud. I wonder if they got their attire from Island Sportswear? The location is so convenient and accessible! Besides t-shirts, sweatshirts, and collared shirts, Island Sportswear has koozies, flags, lanyards, key rings, blankets, caps, pop sockets, and even earrings! Wow! I'm ready to gift a lot of this merchandise to my family and friends! This store makes shopping so easy! Everything is organized well and displayed neatly!

    One of my favorite store in Windward Mall. Definitely a one stop shop if you're looking for…read moresportswear/accessories. I have to say I stop in at least every other week to check out what's new and there's always something that catches my eye. As Philadelphia native, this store has brought back some nostalgia of my days in PA with the pieces they carry. I'm also big on supporting local businesses so I love coming here to support our local economy. I will come back time and time again because it's such a good positive atmosphere. Also really nice to be able to watch the games on the two tv screens in store. 10/10 I always recommend this store!

    Photos
    Island Sportswear
    Island Sportswear - Hawaii t-shirts and flags

    Hawaii t-shirts and flags

    Island Sportswear - Big screen televisions are above the blanket rolls

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    Big screen televisions are above the blanket rolls

    Pro Flexx - Line One Nutrition

    Pro Flexx

    4.8(5 reviews)
    8.0 mi
    $$

    Proflexx carries many top supplement brands and even workout clothes and equipment. I was very…read moreimpressed that they carry popular brands such as 5% nutrition, MPA supps, and Gaspari Nutrition. The staff are very knowledgeable about fitness as they are fitness enthusiasts as well. Their brand clothing(proflexx) is also very stylish and they have hoodies, leggings, t shirts, etc. Very comfortable materials and great fit. Proflexx also sponsors and supports many local athletes and competitors. As a former competitor, I know that a contest prep can be very financially draining. Proflexx helps by giving back to the local fitness community If you live in the kapolei area, want great individualized customer service, then check out Greg at proflexx.

    Place is clean. The staff is very knowledgeable. I just needed to pick one thing up as I'm visiting…read morefrom another island. They're a small shop and have only certain brands in stock. Judging on their Instagram posts, they seem to have a few brands available and as their stock runs low, they bring in another brand. The place is catered to those who are savvy in the world of weight training but as I've seen while I was there, there was another customer that was just looking for something to curb their appetite and the employee there was very helpful and encouraging. Some people may be off-put by the staff and clientele simply because they're "fitness people" but what that's what the place is all about. I mean most of the people who frequent stores like this know what they want and are avid weight lifters so naturally, a lot of "in shape" people will be in there. The staff seems to be very friendly with their "regulars" too.

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    Pro Flexx - HempBombs!!!

    HempBombs!!!

    Pro Flexx - PROFLEXX customer

    PROFLEXX customer

    Pro Flexx - Sparta Nutrition

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    Sparta Nutrition

    Gap Factory

    Gap Factory

    3.9(36 reviews)
    1.9 mi
    $$

    I have been in the Waikele Gap many times. Each time, I engage a little small talk with several…read moredifferent workers there, and every time I find each one of them to be friendly, knowledgeable, kind, patient, and competent/professional, whether the person is younger or older. The clothes themselves seem to be made of high quality materials. The appearance of the clothing items there seems nice as well, and the sale prices are incredibly low, so low that it makes you feel a little guilty for buying such nice items for so little money. Please share my review with your workers at the store, so that they can know that their kindness means more to some people than they probably thought.

    Gap has been around for as long as I've been around. I remember the first Gap store at Ala Moana…read moremany moons ago. I'm so thankful for Gap Outlet. Not only do they have a wide selection of clothing from men's, women's, and children, their price is also affordable. Every time I visit, the store is 40% off. Can't beat that! Their customer service is always excellent and consistent. The cashiers always greet you as you enter the store even though they're ringing up someone. Fitting room employees are always friendly and helpful. Gap is one of the store you won't see employees gossiping. They're always on the go and busy working. Way to go! It's all about professionalism. I appreciate that when I see it. I also love their clothing line. It's simple and easy as I like it. I don't need nothing glamorous or fancy. Their merchandises are always neatly displayed and the store is clean too.

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    Gap Factory
    Gap Factory
    Gap Factory

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    The North Face Ala Moana Center

    The North Face Ala Moana Center

    4.0(45 reviews)
    13.7 miAla Moana
    $$$

    Talk about a company that backs up their product it's The North Face…read more I purchased an all proof stretch jacket (water proof) April 15, 2021. At the time of purchase the salesperson said TNF has a lifetime warranty on their product and I appreciated the heads up. I take good care of my jackets and today I wore it for protection from the heavy rain. When I got home I noticed the inside lining of the hood was peeling. Other than that the jacket was in mint condition. Non fading, no tears, all zippers were in good working order. Fortunately, I still had the receipt so I went to the TNF store at Ala Moana Shopping Center to see what can be done. Salesperson 969009 assisted me with my issue with the jacket and after answering a few questions he then inspected the jacket and agreed it was well taken care of and in good condition. I filled out a form and to my surprise I received a full refund in a gift card. Not prorated but a full refund! I immediately looked around the floor and found another light jacket to my liking and purchased it from the store. Just want to say the salesperson (unfortunately I didn't get his name) was very helpful, professional and very knowledgeable. If I still worked as a store manager for Nordstrom I would have recruited him immediately.

    That old saying, you get what you pay for and The North Face at Ala Moana is no exception. Located…read morein the Ewa Wing of the mall above The Alley, they have a corner unit that faces Bloomingdales. Parking in the mall is free, so find your stall and walk on in. The staff is always welcoming and checking in on everyone to see if you have questions or needs. A few years before COVID, I purchased a combo weather jacket that was on sale and had a water resistant shell with a fleece inner jacket. Years passed and on one of my trips after COVID I noticed I was shedding these white particles whenever I took my jacket off. Come to find out, the water resistant lining on the inside of the shell was coming off. Feeling I got a bum jacket, and assuming that's why the jacket was on sale, I started thinking of what I could get to replace this one. Fast forward to 2024, I was wondering inside the store, 'just looking' and an employee kindly asked if I needed help. She reminded me of my jacket that the liner was coming off so I asked her about that and if they could reapply the liner. She said, "Sure, we can take a look at that." She was leading to that all their jackets have a lifetime warranty so if anything goes wrong, bring the jacket to them and they will send to service for free! If they cannot repair the jacket, they will give you a gift card in the price of the jacket for you to purchase a current model or something else to your liking. Before this day, I had no clue of the lifetime warranty lol. Ended up buying a Gortex shell in the meantime while I sent my old jacket for service. Had to send both the shell and inner jacket for service and in about 3 weeks later I got an email from their service dept stating they couldn't repair the lining and will be issuing me a gift card in the price of what I paid. With that gc, I picked up a new inner fleece and a puffer vest. For that Autumn 2024 trip, I was wearing warm, updated gear and couldn't have felt more reassured that I spent those hundreds of dollars in the right spot. Today, Black Friday of 2025, I had $20 from my Xplorer Membership and the store was offering 30% off for their Black Friday sale. I was in the store on Tuesday, and was eyeing a beanie and new gloves I needed for my next trip. Came in today and got to stack my $20 and get the 30% off my purchases. On top of this, the employee wished me Happy Holidays... love this time of the year. Forever a happy North Face customer... till my next adventure, Grind On, Pau!

    Photos
    The North Face Ala Moana Center
    The North Face Ala Moana Center
    The North Face Ala Moana Center

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    Nordstrom Ala Moana

    Nordstrom Ala Moana

    4.1(452 reviews)
    13.8 miAla Moana
    $$

    Call me crazy, but I already knew what stroller I wanted before I even thought about starting a…read morefamily because I just dream like that okay? So since I found out I was pregnant, I got so excited just thinking about all the baby gear that we would need/get. And with that, I have been spending a lot of time at Nordstrom buying, returning, reviewing, thinking, etc. which means I have interacted with a plethora of their staff in the BABY DEPARTMENT. I forget their names, but I added a photo to my review with all the employees that I've had an amazing interaction with. But, there was one employee who I had NO INTERACTION with, and you would think "why am I talking about her?" Well it's because I really needed to speak to an employee this one evening since I had questions about the next carseat we should get. It was a week night, my husband and I were walking around, we didn't have our son, and we were the only customers in the whole baby section. I saw this one employee walking around the area, and she didn't acknowledge me, not even once. I know I probably sound like a Karen, but I couldn't get her attention either! And we did get within five feet of each other a handful of time, so I don't know if she was ignoring me or didn't hear me, I'll give her the benefit of the doubt. But overall, very happy with the service in the baby department, they're the reason I keep going back. Also, shoutout to JEN THE INTERIM MANAGER. I know she's the interim manager because she identified herself on a phone call to customer service. I went in today because I couldn't find where the funds for my return went and I really appreciate that Jen made me feel seen and that my concerns were heard. She did an amazing job at following up with me and really gave great service. It's employees like this, and the amount of local products that Nordstrom has that constantly makes me come back.

    I had a very disappointing and honestly hurtful experience at the Nordstrom store in Ala Moana…read more My uncle passed away two weeks ago, and before he died, he gave me a Tommy Bahama shirt as a gift. The shirt is brand new with tags, but it's too big and not my style. I came in simply asking for store credit or an exchange so I could purchase something else--NOT a refund. Despite explaining the situation, I was refused help completely. The associate in jewelry wouldn't assist, and when I asked for a manager, "Josh" came over already seeming dismissive. There was no effort to help, no attempt to verify the item (even though the exact shirt is currently sold in-store), and no empathy whatsoever. What made it worse was how I was treated. The tone felt cold and dismissive, and I left feeling embarrassed and honestly singled out. I've personally seen other customers receive store credit without receipts, so the inconsistency was hard to ignore. Nordstrom has a reputation for great customer service, but that was not my experience at all. This wasn't just about a return--it was about a meaningful gift from someone I just lost. I hope this location takes a serious look at how situations like this are handled, because this experience completely changed how I view the brand.

    Photos
    Nordstrom Ala Moana
    Nordstrom Ala Moana
    Nordstrom Ala Moana

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    Runner's HI - fitnessequipment - Updated May 2026

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