We visited this establishment on a Monday evening but not during dinner rush so there were very few people dining. We ordered hickory chicken and mashed potatoes. It took 40+ minutes for our food to arrive and when it did it was obvious it had sat in the window too long. The mash was cold and the chicken was lukewarm (but fully cooked), extremely spicy, which made it inedible. It was like pulling teeth to get anyone to refill our drinks of ice tea and water. Salad bar was good but not worth the bad service and experience. When we brought our concerns to management they made excuses for their staff and did not make things right. Rapid City is known for many good places to eat. Try one of those instead. read more

It's been a long time since I have visited a Ruby Tuesdays and I have to say I was pleasantly surprised. The salad bar was delicious as was the salmon. The salad bar was well stocked, clean, and protected with shield covering. The service was great. read more

To go order. Chicken under cooked and sides missing. Check your food before you go. Called and manager said he would send a gift card. Still hasn't arrived. Sounds like he just said what I wanted to hear to get me off the phone. I am a local and this has not been the first time. Shame on me. Shrinkflation. read more

Where im from Rubys are all extinct so when i was looking for lunch driving through SD i slammed the brakes when i saw an open Rubys! Haha. I loved their salad bar so i had to pop in to see how it was. I got chicken tenders and fries for 15$ then added on the salad bar for $6. The salad bar couldve been better as the cucumbers were a literally soggy pile of mush. I almost mentioned them to the gm/manager as we randomly talked about wrestling but i bit my tongue. Honestly cukes are my favorite part of the salad bar but i just skipped them. The broccoli slaw Rubys still makes was subpar as well. The broccoli had pieces that looked overripe and borderline mushy mixed in with acceptable florets. Overall the salad bar was a 3.5/5 and slightly disappointing. My bartender kept the cola coming and was personable. The chicken tenders were delish and the fries were perfectly crisp and seasoned. I would definitely revisit but if those cukes and broccoli slaw arent improved i might have to mention them. They should be enbarrassed to serve see through liquidy cucumbers in their salad bar. read more

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Service excellent, nice atmosphere but food was bleh. First time to one of these and not sure I'd try another

Solid 3. Slight step below Chillis and at the level of food served at my parents upscale independent living. Next to comfort inn and suites . Not bad nor better read more

Party of 8 we got promptly sat at the table, great quick service by a super sweet lady and overall good. It is at the higher end of price for food like this but we were satisfied. read more

Always a great salad bar. Ribs are good also. Prices are high, just like other places. No issues here, very clean and service was great. See us on our YouTube channel Coolest Life. read more

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In from out of town and I was excited to see a Ruby Tuesday. Unfortunately I was very disappointed. I ordered pick up for a specific time, arrived at that time but still had to wait 10 minutes. I can live with that but the food was the big disappointment. The "loaded tots were a joke with almost no cheese on them and what was there was not melted. The chicken sandwich was average at best. Not sure why I had to wait as my food was lukewarm and seemed like it had been sitting in the back. Guess I know why there are none left where I live. Bummer I was looking forward to this! read more

Ruby Tuesday - Chicken sandwich with "loaded" tots. Ha nothing loaded about these tots! - Burgers Near Me - Rapid City, South Dakota

We had 4 adults and 2 children. My wife, daughter and son in law said their food was ok. Mine was horrible. I had the 5 cheese steak sandwich. The portion was very small for $15 sandwich and taste was bad. There was no offer to replace or otherwise compensate. The server did not return to refill drinks or check on us. Very disappointed read more

Very accommodating but not so personable. Felt like a nuisance even as we tried to be accommodating back and kind.

pretzels were hard, charged $2 for cheese with pretzels instead of mustard, chicken tough, no butter for mashed. waitress basically ignored us. Worst Ruby's! read more

The food was great and was served quickly, the servers were all friendly and the atmosphere was very calm and ambient. The only little gripe I have is the light fixtures should be cleaned they were dusty and had cobwebs on them over our table. Otherwise love the place. read more

Ruby Tuesday - Burgers Near Me - Rapid City, South Dakota

We ate dinner on Saturday night. We had a nice waiter. We picked the menu 2 meals for $24. JUST to let you know That 4 meals COST $5.00 more a piece. Ruby Tuesday is hoping you don't Pay attention to that! The steaks were good. You get only one side. $ if you want more read more

Really happy we stopped for lunch. Our server Chris was excellent. He was courteous, knowledgeable of the menu, he checked on us throughout the meal. My husband and I split the Chicken Parmesan & Coconut Shrimp (we both had small appetites) Chris recommended it and it was delicious. He also offered a couple other options to make sure we would be full & satisfied. We were!! Even though they were packed the food came out quickly. The restaurant itself is clean and tidy. All the workers smiled and acknowledged us as we walked past them. Would definitely recommend this restaurant if you're looking for great food, A nice selection of entrees, good size portions at a great price. Spoke with the manager and he was awesome and takes great pride in his employees. Overall a fantastic experience read more

Ruby Tuesday - Coconut Shrimp - Burgers Near Me - Rapid City, South Dakota

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Service was fast and friendly! The atmosphere was calm and quiet at about 3:30 in the afternoon. The food was very good! The price was reasonable too! read more

Ruby Tuesday - Deconstructed kabob was delicious! - Burgers Near Me - Rapid City, South Dakota

The food is always good, the staff is very polite and professional. I love their salad bar! Never had a bad thing from the menu.

Crazy story.. I asked what happened to my refund on the Rapid City Ruby Tuesday site. I was ignored. The some guy who said his name was Drew, was no longer an manager there. He contacted his buddies who were manager.. and they were going to address it. Well that did not occur. Beware. Horrible food and horrible customer service! read more

Ruby Tuesday - The conversation.. then they blocked me. - Burgers Near Me - Rapid City, South Dakota

disappointed we we where very hungry and decided to stop at the first place that looked good. It was not busy at all and took them over 40 minutes for to bring us our food. For the food taste okayish it's edible to say the least and the portion size are smaller then listed on the menu. for the price not worth it. The bathroom was clean tho and after getting the bill it took them a hot minute for them to finally bring the bill. Ruined the mood read more

After a great day at reptile gardens and bear country I decided to eat here because of convenience. I have my reasons for giving such a poor score. 1. Pricing. Wow! Your salad bar has to be an extra add on to be unlimited. It does not come as an option with any of your entrees. Absolutely bizarre. For the price of the food on your menu I expected way more food. Instead they got served on cramped small plates to make it look like a lot. The sides also have to be an extra add on. 2. My appetizer came out cold. Ew. It still tasted wonderful but, nonetheless gross!! It took them at least 20 minutes or more to give me an appetizer. 3. Our waiter barley waited on us. Took our initial order, brought us drinks and left. 4. When it came time to pay, the waiter noticed we hadn't tipped him... proceeded to COMPLAIN about it, then as we left we hear him still complaining about it to himself. I understand trying to make a living but when you barley waited on us and didn't do your job, I'm not going to tip. Not to mention... it was a $50 meal for just two!! Not only is that rude, but unprofessional. Do not bother with this overly priced wannabe rich restaurant. I can see why my hometown had it closed down. Not coming back. read more

My wife and I dined at Ruby Tuesdays in Rapid City. one of my favorite things is RT's salad bar...it never disappoints (LOVE their baked potato salad)...and it was right next door to out motel, so we decided to eat there for the night. While other visits to RT's have been enjoyable, I have to say our experience tonight (Tuesday) was somewhat disappointing. (This review includes both good and bad...read on). We started out with cocktails from the bar. My wife's choice was a featured menu margarita....which she said was very good. My choice was a Crown sour...which I am sure was mostly sour...and little else. (way to sour for me...bit I did get it down). Supper consisted of my wife's salmon scampi...which she said was vert good, albeit a little on the salty side. I was not quite so lucky. I ordered the triple play (ribs,shrimp, and chicken strips). On a positive note, the shrimp was very good (great cocktail sauce). Now for the bad...the menu clearly says baby back ribs...I was served St Louis style spareribs (of which I am not a huge fan of...but I will eat them). These ribs were very tough and quite dry. (Ribs should fall off the bone when done correctly). Lastly the chicken...fried a little too long as they were extremely dark...and very tasteless. I managed to eat there for the shrimp, one chicken strip and 2 bones of a half rack of ribs. I am not one to send food back and I usually will eat most anything...tonight I couldn't. I relayed my thoughts to our waitress (not really looking for a free meal or anything...I just thought management should know.) We did get a small reduction in out bill, which was fine. Staff here was very polite and understanding. (Yes we left a tip). However we have lately had other sub-par meals at RT's in other locations around the area. If this is the future of RT's, then I doubt we will return. read more

Your average old family restaurant, not a long wait. It was quiet and a nice place to enjoy a meal with your loved ones. Service was great in that it was prompt and quick. Waitress was also very nice and accommodating. Food was mediocre, nothing too amazing. We had the loaded fries for appetizer and ultimate chicken sandwich the sandwich could have used more sauce. The add on salad bar was ok, some of the veggies were a little old but still ok. I would go here again if I was looking for a last minute place post shopping to eat with my family. read more

The food is GREAT, nice ambiance, but the service did them in. We ordered breadsticks with our salad. We were completely done with our meal and ready to leave when they finally brought out the breadsticks. It did not make for a good first impression. read more

The service here was pretty solid. Our server did a great job and another server even helped out a bit with our big group and was helpful and friendly. The salad bar was great and reminded me why I missed having a Ruby Tuesday by my house. Everybody loved their meal and it was overall a great visit. I am glad we stopped in while on our way to the Reptile Gardens. read more

Our waitress was forgetful. Food was forgotten. The fries were mushy and soggy. The burnt ends were not what they were expected to be. Some would probably say they weren't even burnt ends. Serving size was small. Service was slow.Do not recommend. read more

Today I received an email from Ruby Tuesday with a Flash Sale on wings between 4 and 7 today. When I tried to order them on the site it said the location was closed. So I called the location and asked if they were open. They said they were. I explained the problem with the website and they said they would take the order over the phone. I was transferred and asked the person who answered if they were aware of the Flash Sale on wings. They said they weren't but they would honor the deal. I gave them the code but they couldn't confirm the price. So I said that was disappointing and hung up. I then reached out to corporate on their contact page expressing my frustration. 10 minutes after posting I was contacted by the local restaurant and told they were sorry for the mixup and as an apology they said they would not only honor the Flash Sale, they would comp the entire order. Props to Chad and the entire staff. And the Honey Pepper Garlic Sauce was great. read more

Went to a lunch salad bar while in Rapid City and we were somewhat disappointed. I was all set to graze on the known favorite salad bar when I saw that the Spring salad was wilted and not good. We were there for salad and it was bad. Then trying to get more Ice Tea was like trying to find a life preserver on the Titanic!!! Not a good meal. Hey, everyone gets a Mulligan so I pray it's better for the next people that come. So y'all know, we won't be going back while we are in Rapid City. read more

Ruby Tuesday - Burgers Near Me - Rapid City, South Dakota

The staff was friendly but our take out order was missing the extras - ketchup for fries, silverware for pasta and butter and sour cream for the baked potato. The sides of veggies were tiny. Ordered broccoli and was served two. It's like they needed someone to double check the order before it went to the guest. The staff seemed to be very busy but there wasn't anyone there - could use some training on serving customers rather than worrying about another project they had to get done. read more

I've eaten here a few times and don't understand the negative reviews. The food was good, the salad bar was fully stocked and the place was clean and no issues with the service. It's a good place to take the family because there is something for everyone on the menu. read more

Dependable Good Service At the Table. Good Food delivered beautifully and hot Not "over the top" quality but very good. Dependable fare. Staff well trained, (hostess not too great but maybe the 1st rung on the ladder) Drinks just as requested, but how hard can a glass of wine and a 20oz draft beer. Definely a return favorite. read more

I'm being generous with a two star rating The burgers were over cooked and crusty on one side. Don't ask how we want our burgers cooked only to ignore us and overcook everything The onion rings were good but nothing special The pretzel was our favorite but it would have been nice to have appetizer plates or at least an extra napkin to put it on Service was SLOW! We watched people that came in after us get their burgers first We sat there for over thirty minutes waiting for our food read more

Food was good, but they do not allow 1 trip to the salad bar with dinner. Every other RT I've been to did. I liked the new Sonora seasoning on the ribs. The service was okay. read more

We came in at 1:40 pm and were seated at 2 pm which was fine. Our server Jefferson was courteous. Drinks came after 5 minutes and food came after 35 minutes. Jefferson came by after 15 minutes of waiting for our food to let us know our food was coming soon. After 25 minutes another server came to say our food was next. I guess the service was slow because moat of the servers were cleaning up after the buffet. The food wasn't bad but it was very salty. we had to order dessert to take away the salty taste. i noticed servers talking and complaining and a couple of them were yelling for help as she was cleaning up. we just patiently watched and waited. All in all it was an ok experience but glad we were just passing by and won't be back at this place. sorry I couldn't imagine a 20% gratuity. read more

Ruby Tuesdays has really gone down hill. Used to be one of my favorite restaurants but this Ruby Tuesday was the worst i have been to. The waitress couldn't stop talking to the men at the bar for 2 minutes to refill me and my husbands drinks, also it took about 15 minutes for us to get the check making eye contact with the manager and him just ignoring us. Little things like that are what cause people to not give tips. Pay attention to all your customers not just the ones you think are cute. Tips are earned in my opinion and she definitely didn't earn one. read more

Had to remind our waitress we even ordered drinks. The queso was cold had to send it back. Gave up on dinner after waiting forty minutes.

Traveling through and ordered salad bar to go...as a huge veggie lover the host allowed me to have not one but three to go boxes full all for $12. RT back here in Ohio is asthetically unappealing, however for to go salad it's fair. Everything was fresh and perfect. Thanks Des Moines read more

We were seated immediately even though there is a shortage of service industry personnel. Our server, who had lived in COS, was a delight. He took great care of us and made our meal special with his engaging and warm personality. The salad bar was amazing with pumpernickel croutons and garlic flat bread as an unexpected bonus. We appreciated the gloves to serve ourselves keeping contact minimal. Salmon was cooked to perfection, grilled zucchini was our favorite side. Our compliments to the hard working front and back of the house making it look effortless when we know you are working tirelessly to care for visitors. So happy you will get to spend Thanksgiving with your families this holiday. Cheers to you! read more

The waiter was very good. Someone lost our ticket and we waited a long time for our food but when it came it was good. Manager discounted out meals for the wait. I would try it again. read more

my burger was under cooked and it was soggy and greasy the dip for the chips was not good at all, the only good thing was the salad bar and drinks, the service sucked.everything was really salty. DO NOT EAT HERE! read more

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If there was a zero star I would have selected that instead. We were with a party of 8. My son and I joined after the others had already ordered. Son and I ordered something ordinary like a big hamburger and a chicken sandwich and beer and a cocktail. We received our drinks and we were waiting on food For at least 45 minutes to an hour. We finally spoke up and asked our Waitress where our food was. She went back to check and it seems our order was lost. Ok, so she put it in again. We waited, had a few more drinks and asked again where our food was. She left and a male manager came to us and told us that he was sorry but the kitchen was closed. My husband got heated and the manager started yelling at my husband. Son and I were sitting for about 2.5 hours and no food plus no chance at this point we had to go back to our hotel and ordered pizza to be delivered which we received at 11:30 pm. We didn't even receive a discount on drinks. Now that we live in Rapid, none of my friends or family group will ever step foot in this restaurant ever again. read more