Ruby Tuesday used to be one of my absolute favorites!! However I'm afraid that this chain as a whole is on its last leg. The service was great! Out waitress was a sweetheart. However the food and overall ambiance were horrible. All of the food was cold, flavorless and seemed to be thrown together and the restaurant overall was not the cleanest. It seemed to be more of a fast food restaurant. The salad bar (which I used to enjoy) was very disorganized and looked as if all the food had been played in. I don't think I will be visiting again. read more

Came here around 9:30pm after traveling. Service was not good. Very disappointing. We ordered soup and they came out cold. They took them back to heat them up and it came back warm not hot. We ordered a salad, the chicken Fresca, macaroni and cheese with fried chicken. The salad was not good the chicken came out very cold the vegetables were not fresh they were mushy and didn't taste right, the chicken Fresca was ok the chicken was good and the mashed potatoes were ok but the brócoli came out soggy, and the macaroni and cheese with fried chicken came out boiling hot and the chicken was over cooked and rubbery. The service took forever..... the waitress literally would disappear forever. At one point we had to get up and look for her. Very disappointed! This doesn't even deserve a star. read more

30 min and counting for lunch menu .. another 20 to pick up the check ... yup place should be closed .

The food was very good my waitress Kim went out of her way to make my dining experience great. I will come back and definitely request her to be my waitress read more

This is probably the worst Ruby Tuesday I've ever been too. Wait staff is highly unprofessional and forget to bring what you order. This is my second time coming I am amazed how they stay in business. Slow service and in attentive. I would highly recommend eat somewhere else. No manager in sight. read more

Started off by trying to call in an order to go, after several unanswered calls, I was finally able to get through to someone. At this point I was already en-route to their location as I had been out shopping, and the restaurant was across the highway from my hotel and I needed something quick and reliable. The person who answered asked to put me on a two minute hold, no worries. Ten minutes later I'm still on hold and I've now pulled into their parking lot. Oh well. I walk in and the hostess directs me to the bar to place to-go orders, easy enough. The bar is full and the one bartender looks a little busy but she get to me in a couple of minutes. I place my order with her, she rattled it back easily and entered into the POS. Two turkey burgers, one with a GF bun and sweet potato fries, and the other regular bun and regular fries, both with sides of BBQ sauce. I'm going to guess that it took maybe 20 minutes or so to get my food, not too bad really considering the amount of people in the bar and rest of the dinning area. The bartender brings it to front of the bar and rings me up, and let's me know the BBQ sauce is in the bag, since that normally it the most forgotten part of my order, I was pleased to hear assurance that it was in there. I promptly pay with my card and head to the door. Back at the hotel a few minutes later and my wife and I are able to sitdown to eat, open up the containers and find... One of the plates was correct and the other wasn't. We received one turkey burger, with a GF bun, sweet potato fries, and a side of BBQ sauce. The other plate was some shrimp skewer dish over a bed of rice, regular fries, and a side of BBQ sauce. Definitely not was I ordered, I check my copy of the receipt, my order was correct on it, it was plated incorrectly and I guess no one checked the order before putting in the bag and turning it over. Normally I do a bag check if I'm ordering fast food, I guess I assumed a fast casual restaurant was on a higher level of attention. Jokes on me. The shrimp were... Ok... Wouldn't order again, on purpose or accidentally. My wife was satisfied with the turkey burger. read more

No one was at the front to seat our party. A young lady who was there waiting on here take out food that should have been an hour prior motioned to someone around the corner. The manager and an employee emerged and began arguing in front of us. Two RED flags in less than 5 minutes and we should have left immediately but decided to stay and dine in. Tables weren't clean and restaurant was nearly empty. Bottom line it took nearly an hour for our food to arrive. Service was subpar. We will not visit this RT again. This is disheartening because we would eat here at times passing through Atlanta before COVID pandemic. Should have read reviews before dining because each conveyed the truth. Complete overall needed. read more

I wish I could give zero stars. We got there at 7:00 pm and didn't find out until 7:45 that they had run out of buns. We didn't get our food until 9:15 and they didn't even comp us for anything! The manager didn't even come out and apologize. This is literally the worst restaurant experience I have ever had. read more

The hostess at the front door ruins the entire experience. The first thing out of her mouth is "we have people ahead of you - it's going to be a while - do you still want me to put your name on the list?" It's almost like she is hoping you will say no and go away. She is constantly complaining to / about servers. My server was great but it was interesting to hear her interact with other customers. Rather argumentative. She actually told one family "you should have gone to Olive Garden or Red Lobster if you wanted that." read more

Each time I visit a Ruby Tuesday......ANY Ruby Tuesday I find myself asking myself "why the hell did I come here?" Tonight was no exception. I came here to have a nice Veterans Day meal but it was everything EXCEPT that so much so in fact that I don't know where to begin. Let's start with the fact that the service was slow af and sucked warm, putrid, unfiltered, raw sewage filled canal water through a straw! We waited 15 mins just to order then when the water was served there were small, unidentified particles in the bottom of the glass. Had I not looked at the water before I drank it well...... Next, when the food was finally served, the salad and appetizer never materialized and they served me the wrong meal, mixing up mine with someone else's! FAIL! My date ordered what was supposed to be chicken tenders but they were more like deep fried rocks (See the attached photo). Now why would they serve something like that to a FORMER REGULAR patron? Next, let's talk about the salad bar! It was quote stuggly, had been depleted and was missing a lot of key ingredients, no cucumbers, no cheese, no ranch dressing, and the drinks were watered down. To their credit I will say that after we expressed our displeasure with the meal and the dining experience they did apologize and gave me a complimentary meal but after that, they took another 10 minutes just to bring us the check so after giving them chance after chance to get it together; unfortunately the damage has been done. It seems that each Ruby Tuesday I have EVER visited whether here in Atlanta or when I travel out of town, it has been like this so unless they make sweeping changes to the quality of their service, it will be a long time before I go to a RubyTuesday again.....if ever. Consider yourself warned. read more

Ruby Tuesday - These are the super nasty inedible "chicken tenders" they served me on my LAST visit to Ruby Tuesday! Unsatisfactory!!!! - Burgers Near Me - East Point, Georgia

First impression is everything. The first customer contact within a restaurant is usually the hostess whom has the power to make or break a good impression. The food was great, my server was on point but it's the hostess that left a sour taste. When I first walked in, the hostess was on the phone taking a togo order. She didn't even smile or give me the I'll be with you in just a moment nod. Instead, she gave me the scolding expression for talking with my father while we were waiting for a seat. I've been a hostess before and since when do hostesses give disapproving looks to customers because they can't hear on the phone? It was just me and my father in the waiting area and we were not speaking loudly and the restaurant itself was quiet. The hostess was on the phone for a good 15-20 minutes before she sat us. I could have sat myself. Her attitude really ruined the experience. I don't understand why she couldn't put the customer on hold and sat us quickly. The restaurant was not crowded and there were plenty of clean tables behind her to seat us. Whole process would have taken a whopping 10 seconds. read more

Oddly enough, after being warned to avoid this location like the plague... my experience here was good. I ordered take out and went and picked it up. The food was well- prepared, the staff helpful with my additional request for condiments, and I was in and out in 3 minutes. Moderately priced but it is what it is. Bit of a maze to get in and out but I survived. As I said previously, I usually don't review chain restaurants but they did well, so... give the credit where credit is due. read more

As a tri-cities local, I'm sad that the service I received was so poor. I won't be back, but I doubt the place cares because they clearly live on travelers passing through (so don't expect great service). Asked for water as my beverage and was served seltzer. Boooo. Never got a little plate of the cheesy biscuits (because we didn't ask for them, even though they're complimentary). Server spoke of the food in a really unappealing way. When I ordered the gumbo, she informed me that I couldn't have that dish tonight because it was "frozen in a block." Oh, yummy! What other dish that you re-heat like a lean cuisine can I order?? Didn't check on us until we were done eating... "How is everything tasting?"... and we're sitting there with empty plates. read more

Was staying at the hotel down the street from this Ruby Tuesday and never having eaten at one, gave it a try. We weren't sure it was open or closed from the outside so I just called them and they said they were to be open for a couple of hours. We were seated right away, both times we were there, and the waitress showed not much longer. Ordered a couple of burgers and opted for the salad bar instead of the side dish. The salad is your typical salad bar with one nice exception, they have diced ham as one of the items. I could have made a meal out of the salad bar itself. My only complaint with the hamburgers is that they started to fall apart towards the end of eating them, which was getting messy. The restaurant is clean and free of any funny odors, which is a turn off for me. Would repeat if in the area again. read more

This review was for Ruby Tuesdays on Virginia Ave right across from McDonalds and Spondivits (near the Airport). I am not sure about the food but the customer service was bad. We waited over 10 minutes before a waitress came to our table. People who were sat after us received beverages from the hostess almost as soon as they sat down. Nothing for our table. When the waitress finally showed up it was very awkward. She covered her face with her hand and started mumbling, I guess she was not feeling well. I felt very uncomfortable. After we ordered our drinks, we got up and left. There are tons of other great places to eat where they are happy to serve us. No need to deal with anything awkward or uncomfortable. I won't be back. read more

Slow service. Salad bar was good. Broccoli and cheese soup had maybe two pieces of broccoli in it. Trash piles up outside of door.

You can't beat the burgers and the salad bar at Ruby Tuesday's. They have a huge burger list and also cater to non-beef eaters with turkey and veggie burgers. We love the triple prime burger (ground tenderloin, sirloin and prime rib), the mini-cheeseburgers and the traditional cheeseburger. Their fries are also very tasty--crunchy with salt and pepper seasoning. I also love their chicken pot pie, chicken oscar, and salmon. Recently they have re-done their decor to give it more of a modern, low-lit feel. The hostess at this particular location is a doll and recognizes us each time, as do alot of the waiters and waitresses. Prior to their new look, the service and quality started to go downhill a bit, which was a disappointment to the husband and I since this is one of our staple local spots. However, we have been back since and they seem to be improving. Sure, it's a chain restaurant, but I'm glad to have it around. read more

The place is Nice and clean however the service is horrid. Im actually sitting hrre right now and we waited 30 minutes for someone to take drinks. Ok this place sucks the food better be good. ---- When i got the food my order was wrong.. Seriously.. there are barely any people working.. And when we ordered to go, OUR SHRIMP WAS UNCOOKED. Worst place ever. read more

Everything, and I mean everything, is hit-or-miss here. From the service to food to the appearance, it's always a toss up as to what you may find. I often work nearby, so I've found myself here more than I'd like-- and also, I'm not super impressed with my other dining options in the area. Pros for me are the reasonable happy hour, salad bar and the fact that it's walking distance from most of the hotels I frequent. I'm not in love with the service (spotty at best), the undependable kitchen (I've sent many a thing back for temperature issues), and the condition of the interior (often lacking.) Ruby Tuesday Roulette here! Bet wisely. read more

So I'm on a business trip too.. Ba-dum bum. So when I see that Ruby Tuesday I think of the meaty oasis that I am deprived of in Southern California, I'm almost giddy that my hotel is walking distance from it. Well, my previous experience was that they had nice beers and paid a lot of attention to food quality but this time, it was just.. good enough. The salad bar was pretty wilted and nasty but I did find a good macaroni salad that I gladly wolfed down. Burger came out unceremoniously plopped on my plate but it was at least cooked the way I ordered it. The waitstaff seemed to be enjoying themselves immensely with... whatever they kinds of flirting or courting rituals they were up to. I wasn't going to $@# block the fellas so I just chalked it up to being a laid-back southern thing and not fret about the service. I think it could be much worse, but if you're in the area for business, I'd take the opportunity to get some local cuisine (bbq). read more

I'm not sure why this location got 2 1/2 stars. I apparently had a better experience there then most. I ordered the "Chicken Bella" -Roasted baby 'bella mushrooms and artichokes in a Parmesan cream sauce over two chicken breasts." It was absolutely delicious! read more

OMG this was terrible!!!! I order wings and I got raw wings. I asked if they please can cook little more and the manager came and told me their wings come in precooked. Then, he took the raw wings and I brought back some burnt wings with more hot sauce on top. I taste them and it was real nasty :-( now I'm driving to find something to eat. ZERO STARS!!! read more

Ruby Tuesday - Burgers Near Me - East Point, Georgia

The experience was not a good one. Ordered the shrimp trio and some of the shrimp were raw and the pasta was inedible and rubbery! My friend had lobster tails and it was over cooked and looked very old. And another person in our group had salmon that was undercooked and over seasoned! I gave a second star because the manager worked diligently to make up for the bad cook by going and recooking the food himself. He actually did an awesome job on my shrimp. However, my friends were not so thrilled. read more

Ruby Tuesday - At Ruby Tursday - Burgers Near Me - East Point, Georgia

I like Ruby Tuesday but this visit was for togo pick up on my lunch break. They weren't busy busy like I've seen them before but it took maybe 10 minutes to get acknowledged at the bar. Provided the bartender along with many others had come through cleaning this or cleaning that but no one said so much as good evening until eventually the bartender guy says, "What can I do for you?" Not such a warm visit but the food was perfect that night. I ordered a pretty tedious plate after I made all my add this & nix that details. But I'm ok with clean. read more

I'm such a fan of a half way decent salad bar and therefore, I love Ruby Tuesdays over counterparts. This one in particular is absolutely fabulous.....if you order the salad bar (I imagine this is the case with this chain). I have gone here with a group of 12 to 15 people and 45 minutes in, people were only getting drinks. Unacceptable with an hour lunch! If you do brave the menu for an entree, a salad bar usually can be added for a buck. They've added some new additions like the southwest corn/black beans mix, red peppers and they seem to cycle through other things (cherry tomatoes versus tomato slices for example). All in all, this is the only place I know of in the area where you can make your own salad and they do well enough to get my service. That makes me a fan read more

We arrived at the restaurant at 5:15 pm we had a 10 minute wait in an restaurant that was half full. Our hostess informed us there was a wait due to the restaurant being seemingly busy . NOT BUSY AT ALL . This was a customer service nightmare, no true interest shown in seating or party of 6 . Ruby Tuesday as a whole should be ASHAMED OF THIS RESTAURANT IN VIRGINIA AVENUE. I nor my FAMILY will he dining at a RUBY TUESDAY ESTABLISHMENT EVER read more

The service was so poor. Didn't care to check on us since ordering food. Somebody else brought the food out. We asked for the dessert that we ordered to go and took another 15 minutes just to get a sad pill of cake and ice cream. Never coming back read more

I honest to God thought I would die in this restaurant or needed to call for a hostage negotiator. Took forever to get drinks and the food and the check. We were ready to GO and then were still there for another 15 minutes. The service was insanely slow. While the server was nice, the girl she was training had an attitude and a sassy mouth. I mean you can't expect a lot from a Ruby Tuesday - but man that experience was BAD. read more

Bad food most of the entrees were cold when they came out. Kids food was delivered 15 minutes before ours and as any parent knows this means your chance to eat in peace is next to zero. Inattentive staff that took forever to even bring a drink refill despite the 90+ temp in Atlanta. Will never eat at a ruby tuesdays again but this one must be especially bad. read more

Placed an online order and still had to wait 30 mins past the schedule pickup time to get my order.

My accompanying diners claimed their food was incredible, but mine was just so-so. They had pretzel burgers; I had the four way sampler and the grilled chicken salad. The sampler way lacking natural flavors and the salad felt limp in produce flavor. Our server was good and friendly. read more

Worst place ever, poor attitudes and the food taste like garbage. First and last visit for my family. Can't believe a place is allowed to operate at this level of service. Don't go. I rather they have zero stars. read more

First time here. Visiting from CA where we have the commercials but not the restaurant. After the wait at our 1st choice was too long, we decided to go to RT. The drinks (Ruby Relaxer and Peach Margarita) were amazing. If I ever returned, it would be for the drinks. Sadly, the food was a huge disappointment. The salad bar was a mess and the vegetables were not fresh. It took almost 40 minutes to receive our food and then the burgers were wrong. This was fixed quickly but they were in no way "premium". I left the fries and half a burger. My friend's chicken broccoli pasta had overcooked chicken and undercooked pasta. The waitress was apologetic, took it off the bill and even offered a fresh order to go so that was nice. But it wasn't worth it. I've crossed it off my bucket list and now at least won't wonder when the commercials come on. read more

The food is fine. My issue is the service. That's an area they can definitely improve in snd it starts with answering the phone!!! Recent visit, tried calling in order before arriving. Voicemail stated due to volume, unable to answer. Arrive at restaurant and it's empty. ‍ read more

Terrible service, mediocre food. Went by myself while on business and the server made it seem like having to do get job was more annoyance than anything. The meat on my sliders were overcooked and the salad bar was in serious disarray. It's a shame. Ruby Tuesdays is usually pretty good but not here. read more

Ordered from here on UBER EATS . Under their other name WOW BAO . They got the order wrong , didn't replace the item. And the part of the order they did send was extremely small in portion . Will never order from them again . Wish I could leave less than one star read more

Terribly seasoned food. Super slow service during LUNCH. Place was empty! Was not what I expected from Ruby Tuesdays read more

Ok so given, I'm a vegetarian so this place isn't my #1 choice and I don't have one in my area....but long story short.....went here with a HUGE party late on a Friday night. 13 of us....all women who had flown to get there who were hungry and a little tired. So ya, the food, eh, ok. I did make my own dinner with a mixture of things. RT you really suck for vegetarian food options, but your mac n cheese is pretty good for a chain restaurant (I'll give ya that one). My beer was huge and yummy and cheap, so extra points for that. read more

If you want to wait a long time for a marginal meal, this is the place for you. I'll be dining elsewhere in the future.

Horrible service. We walked in and the person who was supposed to be hostess took over 5 minutes to get to us though she was only 5 feet from the stand. She told us there would be a 20 minute wait, although there were whole sections of the restaurant that were empty. It wasn't a social distance issue since there were whole sections closed. We told her we wanted a table. After waiting 20 minutes, she told us all she had was a high top. We pointed to the dozens of empty tables, she said those weren't available. Tired of the BS, we went elsewhere. Sooner that place closes the better! read more