This rating is for our server, Carter. My family was greeted by the manager because Carter was swamped when we got there. The manager took our order and I ended up with an over cooked steak, and my boyfriend and I both received the wrong veggies, but Carter was quick to say he'd take care of it and made my family feel very taken care of. I really look forward to having him again and as a server at a 5 star rated establishment I say Carter holds a great amount of potential. Thank you, again! read more

Here I am on August 21 2021, and I ordered myself a margarita. I was denied my margarita due to the fact that my ID is still straight up and down and not sideways. I was then refused a manager because it's "store policy" that they can't serve anyone with out a sideways ID and stated "well I'm 28 and my ID is like that and I wouldn't be served here either" with an attitude when her attitude wasn't asked for. I was here last week with a different server and was able to order my drink. I have never heard of not being able to be served alcohol because my ID isn't sideways. If the waiter is competent enough to read the date on the ID then she shouldn't be able to serve alcohol in general. That is not my only issue with my visit today, we were seated for 10 minutes before our server Lindsey even came over to take our drink order. After she took our order we got the salad bar and had to wait to eat because we weren't given silverware and had to get our own from the host. Lastly my dad ordered a steak medium, a warm pink center.. it came out well done. I will not be returning read more

My family went here for lunch on Independence Day 2013. They only had three servers on and not bus staff. We waited almost an hour for the five of us to be seated. Once we were seated, it took another 20 minutes until we placed a drink order, then 15 more minutes until the drinks showed up. The server tried but they were WAY understaffed. The food was okay but nothing spectacular. We'll likely choose a different of the many area restaurants in the area next time we eat out in Culpepper. read more

Ugh...Poor service! We ended up ordering 2 beers and about 15 mins later got them, while at the bar drinking them, we were told happy hour ends in 3 mins, we asked for our tab and left after that! Understaffed ??? Not sure, but we won't be back any time in the near future. read more

Sadly, this establishment has steadily declined since first appearing in Culpeper. The past 3 experiences have been just dreadful in every aspect. We used to go to Ruby's as our go-to celebration restaurant, but no more. The whole atmosphere is just way too casual at this particular restaurant. I'm not a fan of uniforms, but the entire staff seems to follow a "just throw on whatever's in your closet" credo - jeans and regular shirts. That's all fine, but you really can't tell who is staff and who isn't. It seems to affect the general demeanor and urgency of the wait staff as well - no one ever seems to be in the slightest bit of hurry - everything just takes way too long. The past 3 times, food quality has also been a big issue. There was some issue with just about everyone's dish, whether it be something left out, something overcooked, or something just plain wrong. Ruby's seems to go to great lengths to make their menu more sophisticated (and pricey), but the quality of the food, and the atmosphere in Culpeper don't even begin to come close to the goals of said menu and image. After being diners at one Ruby's or another since the late 1980s, we are sadly never going to visit one again, mostly thanks to the multiple experiences in the Culpeper location. read more

Awesome service and the food was fantastic!! Love those biscuits. Salad bar is always stocked well with a great variety. Our waitress was super nice (Katherine). Manager working the dinner service was the sweetest lady ever!!! read more

We wanted to try somewhere we all haven't been to in a long time so we decided to go to Ruby. We went there over the weekend in the evening time, when we arrived in it took a few minutes before anyone noticed we was waiting to be seated. We were seated then after we ordered appetizers it was fairly quick then took around 15-20 minutes before our food came out. The food was very bland and salty the cutlery was dirty looking like it hasn't been washed properly also! The very few employees that were there were all on their phones sitting around doing nothing. Very unprofessional will not be going back to this restaurant ever again. read more

Had one of the best experiences of any Ruby Tuesdays here. The staff was very friendly and courteous. Food was very good and prompt. Garden bar was great. Culpeper Ruby Tuesdays is definitely one of the better ones out there! read more

I was very impressed with the cleanliness and service that we received as a group. The salad bar was very good, the shrimp and rice were perfectly seasoned, and the server was very knowledgeable about the gluten free menu options. The atmosphere was perfect for conversation and visiting with friends. My only suggestion would be a gluten free option for dessert. I can wholeheartedly recommend this Ruby Tuesday. read more

Salad bar is not fresh. Very slow service. Floor next to salad bar was very sticky. We have been here several times over the past six months and it's always like this. Probably not coming back. read more

Dirty and under cooked food. We will not be coming to this location again. Probably won't be going to any Ruby's again, we had bad experience at the Fredericksburg location a couple of months back. read more

There are a lot of shitty things I could say about this particular Ruby Tuesday's but the other night they crossed the line. First of all; there salad bar is never fresh. Second of all; they must have changed managers and that was NOT a good move for them. It used to be a great restaurant. My parents went in to have a nice meal and the manager was super rude to them! My mother ordered a glass of wine.. and just wanted to know if it was 5oz. or 8z. (she did not care at all) she was just curious.. cause she never specified. The waitress went to the back and got her manger. They made a big scene inside the restaurant and completely embarrassed my mom. My mom is very quiet, sweet and does not like attention. She was questioning her... and my mom just gave it back cause she didn't want the trouble. Leaving the restaurant that night, they were completely horrified by the disgusting service- especially from a management standpoint. Y'all need to fix something in there. Why don't you start with the attitudes and the food. Those seem to be pretty important when thats all their is to your business. read more

We visited this particular location last night (03/15/14) while on a one-day road trip. We weren't sure where we wanted to eat, but had to pick something quickly as it was 9:30pm & getting late. Even though we too have a Ruby Tuesdays locally, I'd never eaten there before. From the moment we walked in the door, every face we encountered was friendly & personable. It didn't take long at all for our entrees to be served. I ordered the Parmesan Shrimp Pasta, & my friend had the Steak/Grilled Shrimp & Mashed Potatoes. Every bite was AMAZING! I have to say it was one of the best dinners I've ever had. read more

We went to Ruby Tuesday's 2 weeks ago and the Air conditioning was not working. My family and I tried to endure it but it was way too hot and about 95 degrees outside. We had to leave, we were sweating. We did not even get to the food! Reason I left bad feedback is because if you operate a restaurant and it's 95 degrees outside & your AC is broken, you either get it fixed ASAP or you close until it is. read more

The food was good as usual, service was fair. Food came out in different times. We had 2 different wait persons, Probaly why the food was coming out seperatley. read more

This place has turned into a pig sty. Everything is sticky. The employees look un groomed. It is obviously a serious management problem going on. When this placed first opened it had good service and food. Not now. Don't waste your money. Go to chilies or glory days. read more

Overheard kitchen staff tell another kitchen staff member who dropped a hamburger multiple times to just pick it up and put it back on the plate. read more

This is probably the last time that we will visit. Salad bar was nerot kept up at all, had to wait on several items to be re-stocked. Biscuits did not come to the table until after we recived our entrees. Entrees took 25 minutes to get there. Lobster pasta had no lobster, cajun pasta had no flavor. Server never offered dessert. Bathrooms a mess. read more

I just recently went to Ruby Tuesdays after about a year. The sevice is great even when things get hopping. The food is hot. They give you bisquits while you wait for the food. I don't like them, but people I go with do. Would rather have nice fresh hot bread. Wish they served bread with thier pasta dishes The cake and ice cream desert is out of this world, a must try. I give this a 4 star as it has great servers,great food, and most of all clean. I have been there at least once a week since I went back four months ago. They have a valentine speciel going on this weekend and the hubby will be taking me. read more

I love this Ruby Tuesdays I cannot believe how wonderful the service is.

Standard Ruby Tuesday menu. Bourbon Salmon was a bit heavy on the sauce. Salmon salad was very good. Substitution of goat cheese for blue cheese was no problem. Wait staff was attentive and efficient. Restaurant was neat and clean read more

Avoid this place. My first visit at this location, there was a hair in my burger. Second visit, we were seated by the kitchen door. No, they weren't busy. The restaurant was pretty much empty. No exaggeration. I couldn't tolerate the constant banging. We had to wait forever for the waitress to come ask us for our drink orders, when the place was EMPTY. So, I asked for us to be moved. After being moved tables, our new waiter was great. Third visit, no host at the door. Waiters continued to just look at us and carry on with their business. The restaurant wasn't busy. No one came to say "Hello, sorry for your wait. Let me go find the host in charge of seating." Nothing. At this point, more people were coming in and we were being ignored by all Ruby Tuesday employees. My partner even went to a waitress to ask for help. Her response was that she didn't know where the host was. That was it. We waited a while longer, got fed up, and then left. Only reason we kept going back here is because my partner enjoys the salad bar. THAT IS THE ONLY REASON. All of these reasons are probably why their establishment is always pretty much borderline empty. read more

Will not be coming back. After they changed the menu a few years ago we stopped coming because it went downhill after that. Whoever they have cooking the meat back there needs to be fired. The hamburger I received was mooing after I ordered medium well. My fathers steak was suppose to be medium well it was no where near cooked he couldn't even eat his meal. This is suppose to be a well run restaurant, a business. They ran out of almost ten things the most popular things on the menu. Completely unprofessional. The meal my dad got was suppose to come with jumbo shrimp they ran out of them so instead of giving him the option of ordering something else they bring him so fried popcorn shrimp. Two completely different foods. The only thing he was able to eat that night was the baked potato. There is nothing appealing about this Ruby Tuesday's would not recommend for a long time. Until they get there act together will not be returning. read more

Wow what a horrible place. We sat for an hour before receiving our food, and sat for a good 20-30 minutes before even getting drinks. All of the employees, including the manager, were very young, including the manager. The complimentary tiny cheese biscuits were given in 4's, our table had 6 people, and we were given one plate of 4- you -can-eat-in-one-bite- biscuits. We were sitting in the restaurant for around 2 hours, and an hour of that was consumed by us waiting for the horrible service there. On top of all of this mess, the food wasn't good and lots of the food that said would be included or made on the menu didn't show up on our plates. It was packed, given it was a Friday night, but it seemed like the restaurant wasn't prepared for that... We already hated Ruby Tuesdays but decided to give it a second chance... Not sure why we did! To their credit, they gave us 50% off our bill for the wait. And that was the best part of the dinner. read more