They need better management. Salad bar was tiny and not well kept up. The bartender let me sit at the bar almost 10 min without acknowledging me. Then they shorted my order and I had to leave my hotel to go back and pick up what the missed. Revamp this whole location. read more

Upon entering the restaurant, I noticed how dirty it was. We were traveling and I finally got my kids to agree where we were going to eat. I noticed there was a salad bar (first timers to RT). I was excited until I saw how messy the salad bar was. Food all over. Spills. We chose to order off the menu. We waited forever for food. They gave my son a made up version of the Mac and cheese. Penne noodles with shredded cheese on top (layered this way). My salad was delivered on a dirty plate. We were so grossed out. My daughter got buttered noodles that had so much butter it was like soup. read more

Woman serving in bar area was just not meant to be in the food service industry. Cranky, poor body language. I am sure she did not want to serve me or anyone else but her friend at the bar. Food was below average - she blamed others but made me feel guilty. I tipped her a decent 20% but was worth nothing... I hope she gets a better life. Just crotchety. read more

Great food and service. Waiters and Waitresses were kind and respectful. Food also came quick and fast which was great. Drinks were also served quickly. Great place to go! Would go to again read more

I am literally sitting at the bar, trying to order, and the two bartenders are on their cell phones. Crazy to me !!! The manager is just standing there... Put your cell phones away or we'll just go somewhere else where they'll wait on us !!! Unbelievable !!! read more

The first thing I did when we walked in was ask if Candy was working cause the last reviewer said she hated life, so I kinda wanted to sit in her section to see if she was just having a bad day then. The sweet hostess asked if I was "kin" - I being a Yankee thought she said Kim but whatever. She told me she no longer worked here so we had Dee instead who was perfectly nice. We didn't order anything complicated but It took at least 20 min for our food to arrive. Granted, it was a very late lunch so the staff might have been changing over but the 3-4 tables surrounding us sat dirty throughout our meal. Food wasn't bad but I wonder why if you order a side salad with your meal you automatically get ranch. If you ask me, ranch defeats the purpose of a salad. Well look around-- you're in the outback--of west Virginia. I've definitely been to better Ruby Tuesdays but there's not much else around... read more

He said: Ruby Tuesday isn't usually my thing, but we ended up here. It was fine. i bumped it down to 3 stars. Service a tad slow. Food fine. She said: I've eaten here several times. The food is usually good, and consistent with the quality of other Ruby Tuesday restaurants. I'll be back! read more

The food was great. My burger came out hot and fresh. The salad bar was full and continued to be restocked as needed. The service was friendly and efficient. We were very pleased with how everything was treated at this location read more

Food was floating in the water glasses, the seats were filthy, the plates were dirty, the salad bar had dishes that looked like they weren't washed at all (salad dressing on them), the wait staff was terrible, and the manager was rude to my wife. We will never be back to this Ruby Tuesday's. My only regret is that I didn't think of taking pictures of the filthy place to post. read more

Very disappointed in the game time bundle. I think our food was old. The host was nice when I came in but the 3 people standing around the bar and the bartender seemed very unhappy. I didn't get a hello, how are you, or even a thank you. Wasn't asked if I needed help out with a big box and jug and didn't even get the door open. Very rude. When I got home and opened the aluminum pans and other containers I was shocked. I had 4 scoops of potatoes, some green beans, 12 of the tiniest chicken tenders, and some dry ribs. I had also ordered an appetizer, the sampler trio. Old chicken and onion rings and bread triangles so stale they were hard to bite, and the cheese skillet took us a while to figure out. read more

Ruby Tuesday - Game time bundle! - Burgers Near Me - Beckley, West Virginia

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Food and waitress was good. Other "employee" passed out in booth was disturbing. I tried to find information on store owner but there is very little information online about how to get in contact with people. This is right at opening (11am). Asked waitress what's up with the passed out guy and she says "he's not passed out, he works here. He's just sleeping." read more

Ruby Tuesday - Burgers Near Me - Beckley, West Virginia

Based on other states that have salad bars. This was disappointed. And my burger was burnt. Never asked how I wanted it. Waiter was nice. Never here again. read more

I always order the same thing (ribeye steak, grilled zucchini and salad bar) Their pasta salad is not what it used to be. I don't know if they changed who they order it from but it is not as good. But still decent food for the price. I use the coupons they send in the mail so that makes it worth the price. Service is usually pretty good. read more

OK, umm...where does the vomit end and the review begin? It's like a public fountain; how does it recirculate like that? If you're a below-average IQ'd five year-old, this question could be a true brainteaser. As for me, the second I walked into the door and saw my only hope between an hour drive to the next exit, a Bob Evans and a WA LE HO SE (letters burnt out), reduced to a mess-mix worse than an AIDS-ridden interracial swingers' fest, I put on my privileged white boy helmet and talked it all down in my head. I figured I could prove to myself that I could survive the incompetence that was to follow, on the basis of...well, West Virginia. But I now know that based on the reviews here so far, I am again shown that the good folk here are indeed not satisfied with their local Stones-named (not much else-d) lunch-in. Yep, we're in WEST Virginia. The one that tried to get away from the original state and never quite found its way back...much like the children-turned-strippers roaming the valley, in search of truth and fun. Oh, I kid the three-time brass pole bronze champion Jessica Lynch. I know Gordon Ramsay doesn't do chain restaurants on his show, but he really should. They all vary based on management. It's not like Burger Pimp, Ronald McDonald and Colonel Sanders are moving Pacos Numeros Uno, Dos and 9000 around like chess pieces to stick the rat in the deep fryer. (For those of you who didn't get that joke, go back like 3 days as of today (now like 3 weeks, sorry for the delay) in your Facebook feed. God, this is why I HATE topical humor) But really, you walk into this place, it is packed tighter than Miley Cyrus passed out at a...anywhere, courtroom, AA meeting, you name it. She's never left alone to think about the consequences of her actions. Hollywood, man...She and the whole staff of this restaurant are not bad people per se, but they need a good time out to be able to reflect on where this path will take them. Look, if you see kids running around aimlessly painting the walls like monkey dung slung through a fan, or just an Old Country Buffet, maybe your business is having a bad day. I get that. But if the staff makes no attempt to wipe the snot bubble off the dressing ladle, get the Kids' Meal Toy out of the potato salad, and get me my goshdiddly ICED TEA if you want a tip for your jar of failed dreams, Miss Backbone of Mur'ka! Because the "chef" clearly had a lot more important things to tend to with his finger in his nose and the cheeseburger for the 11AM customer fogging up the microwave, I decided to relieve him of any anxiety and give this salad bar a chance. And what a depressing sight it was! The SALAD bar was actually MORE depressing than the ACTUAL bar...at noon, with one Duck Dynasty-looking mfer waving his glass like a French general waving a white flag. Their excuse right in the door was "The kitchen is moving slow". You mean the cook is slow. Which means he is clearly not helping your business and you should send him packing with his one wooden spoon and chewed up teddy bear, right? Ruby Tuesday, this is a wakeup call. Get your s--t together. Or Zeus knows how much longer y'all are gonna last. This is the kind of place that could have the health inspector gagged and tied up, Spongebob-style, if it wasn't for the aforementioned neighboring diners. read more

Had two beers a piece, that's 4 beers WE WAS CHARGED FOR SIX. Things like this make you never want to return. That and it was cold. Look like the townies was in there for the salad bar. Have at it! read more

Service was good but the food was absolutely amazing! Everything on my plate was cooked to perfection from the shrimp and tilapia to the broccoli. Great flavors with the New Orleans seafood dish. Also very affordable! read more

No lunch menu which is disappointing as there are very few choices that aren't a dinner type meal. We had the typhoon shrimp which was not good and a turkey burger which was dry. The salad bar is good but expensive at $9.99. Not a good lunch choice although we enjoy coming here for dinner. read more

Came here after leaving Waffle House when the hostess there told us there was a 10 minute wait to be seated in the empty restaurant. Service was only slightly better at Ruby Tuesday's. This restaurant is doing nothing to uphold the franchise name. It took over half an hour for a burger and grilled chicken to come out, and the staff was just altogether weird! Our server had no concept of personal space and got about two inches from my face each time she came to the table. At one point, the hostess climbed up on the counter behind the bar and stood on the counter with her shoes on, but nobody ever wiped the counter down afterwards. Not the level of cleanliness I want to see in a restaurant! read more

Food was decent but not worth the horrendous service. Waited at least 20 minutes to be waited on initially. Took at least another 30 minutes to get food. My husband had to ask wait staff not to curse around our young children. Had to get a manager to bring our check because we couldn't find our waitress. Ridiculous. read more

Stopped here for the first time it was great. Only took a few minutes to be seated and they were busy. The waitress was so nice and friendly, she had a pretty smile. She was very helpful amd knowledgeable about the food. Will be back, the food was awesome. Loved the roasted cauliflower. read more

Sad to say, but we'll not be eating at this restaurant again. This used to be one of our favorites, but it has really went downhill lately. The last 4-5 trips have been very disappointing! The steaks have seemed to be cheaper cuts, the chicken is rubbery and the seafood is sub par. The salad bar, a signature item at Ruby's, is not stocked well some of the time and almost never has croutons, bacon bits or the baked cracker strips. The ribs are usually good, but we were informed last night at 5:30pm that they were out of ribs. Out of ribs at 5:30? Really? That has to be a complete lack of planning. We weren't told they were out of ribs until we had already been seated for 15 minutes and had ordered drinks and an appetizer. My wife and I both planned on getting ribs, so we would have probably left, but we were already on the hook for $20 for 4 drinks and an appetizer! We were also informed that the salad bar for our 2 year old grandson would be $4.99, which is half the price of an adult salad bar. We have been charged $1.99 for his salad bar in the past, which is a reasonable price for a 2yr old. My wife had a steak and chicken combo, which wasn't very tasty, so she only ate half of each. My daughter got a sirloin steak, which she said was good and tender, but she has had better before. I got the Smoky Mountain chicken, which has been one of my favorites, but it was really disappointing. My wife and I both got a salad bar, which was alright, but of course they were out of baked cracker strips. We all agreed that the best part of the meal was the Tator Totchos appetizer. As bad as the food has been lately, the service has been worse. We've had to wait on refills, napkins, the check, ect... The staff is friendly, but either just busy or incompetent. The one exception was our server several trips ago named Raven, as she was great! We didn't wait on anything, the order was correct and she was very attentive, even though she was very busy giving her other tables the same great service she was giving us! She was genuinely friendly and very good at her job. She is actually the reason we went back the last two times, but she wasn't there, so we had to endure another bad experience. Hopefully she'll come to work at one of our other local favorites! Basically, this is not the same restaurant it was in the past. As I said before, it was one of our favorites, so we were reluctant to give up on it. Hopefully, it will get better, but I don't believe I'll be there to see it. There's a lot of better restaurants in the Beckley area. read more

This location wasn't too horrible, but it wasn't the greatest, either. I just came here mainly for a few drinks and an appetizer, and luckily I came during happy hour. It was about 4:30 on a Tuesday, so it wasn't crowded at all. I highly recommend trying the shrimp fondue. It's a little pricier than the queso, but is amazing and you get a generous portion. However, the chips I received were half stale, so that kind of sucked. Anyway, the house margaritas were good, but my new favorite is the salted caramel appletini. The server/bartender was polite, but not the most hospitable. It seemed like she was more interested in flirting with the manager. We got our drinks and food in a timely manner, though. read more

This place is terrible, food is okay, service is horrible, awful management. Waited over an hour for our order and the restaurant wasn't busy. Our order was messed up and it took another 30 minutes to correct it, and our to go order didn't arrive with our meals like asked. Then we had to ask the waitress multiple times for to go boxes, and she incorrectly charged our bill. And when asked to speak with a manager he didn't offer to correct anything or even apologize and acted like a jerk when we asked for a discount. I will NEVER return to this restaurant and I will be filing a complaint with corporate. I would give zero stars if that was possible. read more

We stopped on our way home from vacation. Danielle was our server and she was fantastic. Had a great smile, super personality, and knew her menu. She was suggestive for our appetizer and made sure our drinks were full at all times. The food was good and the atmosphere was relaxing for us. Price was just right too! read more

Read all the reviews for restaurants around here I'm Beckley WVA. Ruby Tuesdays' has very good reviews. We were very pleased with our experience. Attentive waitress and good food. The manager came over after our meal and we told him about our great experience there. Recommend highly. read more

had to be the worst meal I have ever had! I ordered the 12oz ribeye medium rare. it came out and looked white. it was almost like it had been boiled, frozen and microwaved . it was well done....dry as a bone...and looked like it had never seen a grill or even fry pan for that matter. also came out like shoe leather. the baked potato was the size of a plum and also hard as a rock. being it was a first date I didn't wanna seem an ass and complain. her ribs looked ok but her potato was the same as mine. this is my 3rd trip to rubys in as many months and I will never eat there again or recommend it to anyone. all my previous visits were just as bad food wise. read more

The food was really good. They constantly replenished the salad bar. Quick service with a friendly staff!

My family ate at Ruby Tuesday for the first time and it was such disappointment! The food was delicious however it took over an hour to get our food. The total time in the restaurant was an hour and 50minutes! The waitress never apologized and I had to flag her down for refills. The manager was there as well...never approached us and apologized for the delay. I would not waste your time here. read more

The service was really really slow. I also was bummed that despite being able to TOUCH the bar from my table, I was not able to have a drink special since I wasn't in a bar seat. Oh well - I was willing to overlook that. Eventually the food came, not good. My Caribbean chicken was just some plainly cooked chicken with a REALLY spicy "salsa" on it. The salsa was not freshly made so all the diced pieces didn't taste good and were "limp." It also came with coconut shrimp which were deep fried to hell - not good at all. My kids' food was okay, but they didn't mention that the side was extra so wasn't expecting that extra up-charge. It also was a bit confusing - my dinner came with two free sides (note: the spaghetti squash is terrible), but the kids' came with zero sides so their side of grapes got added to my bill. Kids' meal also did not come with an included drink. When I tried to talk to my server about some of our issues, he wouldn't talk to me. Refused to listen and said I could talk to his manager if I wanted to. Will Not be back. read more

I got sick from the food at this restaurant. After contacting the manager, I received an automatic response from head quarters, but I have not received any response from the restaurant, even after two additional requests.. Service was slow, food at the salad bar picked over or partial empty. The bean soup had cold chicken inside. I would not go back there again. read more

Called in a to go order from the Hampton Inn across the street. After a 15 hour drive to get here, we were tired and hungry. Michelle took my order. Very chipper, she said our order would be ready in 15 minutes. When I arrived, they couldn't find the order. Bartender asked me who I talked to and I replied Michelle. After a few minutes go by, he walks to kitchen and gives them an order. He came out to ring up my order for a burger. I told him I ordered the Bourbon Salmon. He claimed Michelle, the manager, didn't have any recollection of my order. She was clearly untruthful. I walked out and have crosses Ruby Tuesday off the list! read more

Saw a Ruby Tuesday while driving to vacation and we've always liked the one near us. This one is not up to par. The service was good and quick but other than that it was no good. They forgot to include the complimentary biscuits. The floor was sticky and the plates at the salad bar were dirty, as was the restroom. They were blasting bad 80's music the whole time. I had broccoli cheese soup which was nice in a rainy day, but the broccoli was chewy and crunchy. The blue cheese dip for my mom's sandwich tasted bad. The ranch dressing also had an odd taste. Overall it was a poor experience. At least our waiter was nice. read more

Good was pretty good, atmosphere and service took a dump though. It's 55 out and 50 inside(feels like at least). Slowly got used to the cold, but was then served cold coffee. After we complained about the coldness of the air and coffee the waitress got extremely buddy buddy and had an annoying effect. Overall, I like ruby Tuesday's so I will come back, maybe just not this one unless I'm desperate. read more

Ewwww!!! I didn't want to even give this a one star. I've always loved Ruby Tuesdays so it's soooo disappointing to have had such a horrible experience. It used to be a nice restaurant in Beckley...Let me get to the point. I took my mother there on June 8th for her birthday dinner. The salad bar was disgusting. My sandwich had not one, not two, but 3 Hair's in it!!!! My macaroni wasn't even done. Overhearing others mention theirs wasn't done either. Also it happened to be 88 degrees outside and the air wasn't working apparently. After that I was so disgusted, I didn't have an appetite. My boyfriend always gets the steak. He's never complained before, but his steak was a grey looking color like it was old. So he was immediately upset considering it's an 18 dollar steak. The manager never came out and spoke to us. No apologies! Just took the food off the bill. So that told me enough about how they're running things there now. I won't be back & I highly recommend if you're traveling to not stop by a place that you could get sick from. read more

I went to this restaurant on a business trip and I have to say, it was the absolute worst part of the whole 2 day trip. We were seated after about 10 mins of waiting which was pretty annoying considering there were many empty tables. When we were finally seated, our server forgot our silverware and even gave us our appetizers without realizing it. I asked for the silverware and just fluffed it off as a 1 time occurance until the people next to us asked for theirs too. After waiting for over 20min for our meal, my husband takes a bite into the burger that he ordered medium and it was raw and dripping blood. My fish was the exact opposite. It was dry and tough. After reading these reviews I now know that our experience wasnt the only one like that. I was very disappointed with my visit and I will never be going back, ever! read more

Giving it four stars because of the food. Excellent, well cooked, fresh food. I have eaten here a few times but I'm reviewing based on my most recent experience which was earlier this month. The atmosphere is the restaurant is okay, I just really hate how most restaurants keep it so DARK in them. It isn't just Ruby Tuesday, its most restaurants you go to. Do they do this so you can't see the dirt or is this supposed to create some kind of atmosphere? I don't know about anyone else but I don't like eating in the dark and it was incredibly dark in there. Anyway...the food: My boyfriend and I both ordered the Buffalo Chicken Sandwich with Bleu Cheese substituted for the Swiss Cheese. I added avocado to mine as well. Those sandwiches were HUGE and extremely good, although I will probably get Swiss on it next time I order it. Their fries were average (not soggy or overcooked). We also ordered the salad bar. The salad bar was clean and well stocked with everything and the ingredients were fresh. Overall, it was very good. Now on to the waiter....he was very nice and attentive for the most part. However, at the end of the visit when I handed him the money to pay for the food he said, "Did you want change?" I find that to be an incredibly awkward situation to be put in. I was leaving him the rest of it (about $7) for a tip, but he should have just gave me the change and let me decide to leave it or hand it to him. Asking if I WANTED change was so awkward for me. But I did kind of feel sorry for him because a party of about 6 elderly people can in for some celebration (there were balloons on their table) and the first thing they said to him was a reference to chitterlings. I found this horrible but I guess it is typical of a lot of the older generation. Overall, good, fresh food but turn the lights on and tell the waiters/waitresses not to ask awkward questions like that. read more

we've been there several times with a buy one get one free coupon. however, despite the coupon deal the food is mediocre at best & service really unpredictable. never had one steak cooked as ordered. we won't be back even if they gave both meals away for free with coupon! read more