Superbly managed. Professional staff. A well-oiled operation with a clear focus on customer satisfaction. Insanely popular on a Saturday night around 8pm or so in February. From the looks of the parking lot and the people waiting inside the entrance, I expected a wait of about an hour. No, they put us on a waiting list and had us seated within under 10 minutes. I am very pleasantly surprised with how great the service is here, considering how standards of customer service in the food industry have all but evaporated since the pandemic. You just can't find the the type of service that they offered us at this Outback Steakhouse anymore in a post-pandemic world - so treasure it where you can find it. They took too long getting our side order of chicken wings out. So they gave us the wings anyway, removed the wings from our bill, then the manager came over and personally apologized (after our server had already done the same thing), and gave us a voucher to compensate us for our troubles even further. Mind you, this is on a night when they are absolutely swamped with customers, and such a mistake could reasonably be overlooked anyway. I turned to my 10-year-old daughter and I told her, "THAT is how you make a mistake all right." Mistakes happen, but too few places these days are willing to make it right. If only all those other places would just learn from the staff at this Outback Steakhouse. Outstanding. read more

Nice location, close to hotels. Very clean restaurant with indoor and outdoor seating. It was a nice evening, so we chose to dine on the patio. The fact that they offered outdoor seating gave us the opportunity to ask if our small bichon frise would be welcome, and he was. Our server was Hayli, and she did an excellent job. She was very prompt and professional. After taking our drink order, she returned with the beverages and brought a small loaf of bread and whipped butter. Our salads were the next to arrive, and they were prepared very well. Not long after, our entrees were delivered, and they were very tasty. My wife's steak was cooked exactly how she wanted, and my Bloomin' Burger was delicious. Great food, and great service by Hayli made this an enjoyable experience. read more

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Service was acceptable. My wife's petite fillet was good. I had the New York strip steak and it was not good. I couldn't cut through the fascia/tendon that streaked through the meat. About a 20% of the meat was absolutely inedible. I don't mind cutting out a little bit, but this was so bad the serrated knives could not cut through it. I can't fault the waitress and Ithe cook. This was a case of the management not doing quality control. read more

Best Outback Steakhouse experience ever! 10/10 stars Sat immediately Was greeted quickly Had drinks right away Server -Gage- was phenomenal Food was fantastic Plenty of parking Clean restrooms All the staff was lovely Will return if ever passing through again. read more

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Great waitress and awesome food. A very festive independence day vibe! The parking lot looked packed but we got right in and were sat immediately. Friendly conversation from the waitress was nice read more

Agree with: Seated immediately Was greeted quickly Had drinks right away Server -Caleb- was phenomenal Food was very good Marriott suggested dinner at Outback - Initially, though we might return to Tamarack for Trout, but the traffic MESS was not worth in. My, the folks speak southern here -- Seems to be a requirement for men to wear a ball hat at dinner. Highly recommend; well managed and staffed. read more

I love the blooming onion here and they are always SO generous i absolutely love coming here and i look forward for my next visit

We were in town previewing a local Bible college. We stayed at a Best Western next door to the restaurant. We stopped by for dessert. Our server was a young girl named Grace. She was very pleasant and her service was fantastic. We even got a small discount for showing our hotel keys. read more

The food was okay. The service was awful. The ambiance was pretty good. Not the best this time the waiter was not very good

Food was great and manager Ashton Johnson provided a great service experience. Our online order for curbside was unable to transmit successfully to OB's system. Ashton was able to quickly rectify the issue and showed great compassion and kindness regarding our important family birthday celebration. He got our food together quickly and added a charming personal touch rarely seen in today's workplace. What could have been a diaster turned into a wonderful experience because of Mr. Ashton's caring attitude. Outback, you have a winner with Ashton Johnson as your manager! We will def be back to our local OB for more dinners due to his attentive response. read more

One of my offices ordered lunch from here and asked me to pick it up. Everyone was super friendly and accommodating. While I didn't eat in, I found the restaurant clean and tidy. My order was correct. I really appreciated their attention to detail. Everything tasted delicious. I had a positive experience here. read more

Outback Steakhouse - Steakhouses Near Me - Beckley, West Virginia

Have eaten at this Outback for many years. I have since moved out of the area and only pass through occasionally. Decided to go on a Saturday night. It was early evening, we were seated immediately. Service was just okay, drinks ran empty, we were checked on occasionally. Food was lacking compared to what I have gotten there before. Alice springs chicken and the salad were the best. Disappointed in this location this time around. read more

Outback Steakhouse - Sirloin and ALICE SPRINGS CHICKEN - Steakhouses Near Me - Beckley, West Virginia

Food was great! Delivery was quick and easy. It was just what we needed after a long trip!

We just had a very NICE DINNER at the BECKLEY, WVA location cation. Our food came to us promptly, very good quantity and hot!!! Our waiter was outstanding & very respectful & responsive on specific orders we gave them -not wanting any sugar with our sweet potato. Only reason I didn't give 5 stars was the place was very noisy and therefore it was a little difficult hearing my spouse. We will certainly visit here again as it's soo easy taking Exit 44 off 64 HIGHWAY and locating it. read more

I stopped by this location a few weeks ago. If I'd eaten here before, it's been years ago. I had a "hankering" for a Blooming Onion. The salad was wonderful. Spot on. Absolutely delicious. However, I was a little confused when my steak came out when I was still waiting on my Blooming Onion. So, I asked the cook. The waiter came and apologized. He told me he must not have heard me. It took around 40 minutes for me to get that Blooming Onion. My steak was already eaten by that time. I told him mistakes happen...and it was busy. I ended up putting my Blooming Onion in a to go box for later. That is the only reason that they get four stars instead of five. The waiter was polite and apologetic. I'll still stop by again when I am in the area. Sometimes, you forget how scrumptious Outback can be. I could use another Bloomin Onion right now! read more

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Our waitress was very good, checked on us often. Husband had soup and salad, I had 3 course chicken dinner. Very reasonably priced and everything was tasty! I'd recommend. read more

Visited May 10, 2025. Every employee we encountered from the hostess to the server were respectful, kind, and attentive. Observed a crew that was on top of their game in serving the customers. Will definitely return when passing through again. The food was hot and flaverful. read more

Tender steak, loaded baked potato, garden salad with blue cheese, nice brown bread. Friend helped me and I helped Him with his blooming onion. Food was very good and the service was great. Thank you Outback read more

The place is fine and fairly clean and the staff are nice, and I would say they are very friendly and are doing a great job! And in my burger I FOUND PLASTIC. read more

The server was polite and checked in regularly, a few too many times for me, but polite. Drinks were good, but S.. L..O..W....but good. The manager came to check on my steak. It was cooked like I asked. The "premium" salad was drenched in dressing, like soup, but with lettuce... yuck. I ate about 4 bites. I said something, but the polite waiter didn't really seem to care that I wasn't pleased with the salad. The atmosphere was welcoming, the food was filling and adequate but not delicious. I'd love to see this place improve with my feedback. They have sweet staff, but need some work on honing skills and efficiency. read more

2.5 is generous for this Outback. The bread was served warm but the butter was lumpy like it had been melted then re-refrigerated. The chicken tortilla soup tasted like it can out of a can. The Caesar salad was served with barely any dressing. I will say the fillet was tasty and definitely the star of the meal. It was served with loaded mash potatoes and the cheese and other toppings were served cold on top like someone walked by the salad making station and tossed a handful of cheese and cold bacon on the mash on the way to the table. They need to clean up this joint. Even for an Outback, this location was not appealing. read more

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Haven't been to an Outback in ages, but needed a sit down place for lunch to get a break from a long drive. Our server was friendly and prompt. Food tastes fresh and hit the spot. Had the Caesar salad and the Bloomin Chicken breast. Brought back so many fond memories of the blooming onion. read more

We've been here twice. The fist time was fine. Food was good. Service good. Second time we visited was at 9:00 PM on a Saturday. It was a horrible experience. I'll start with the good. Waitress and hostess were nice. Okay I'm done with the good. Some woman started to clean the booths and restaurant while we were still eating. She was throwing the booth bench covers on the ground, sweeping trash near us, and workers were taking out restroom trash right by our table. All of our steaks were cooked incorrectly. I ordered medium and got well done. He cleaning and sweeping trash near us was disgusting and inappropriate. 100% we won't be back. Do better Outback. Train your employers to NOT CLEAN while patrons are eating. That is so beyond obnoxious. read more

They recently got a new owner and team and they are very hands on and can be seen cleaning tables and bringing out the food and really pitching in to help the staff and customers. The waiters are good and they are fast! It was packed and got drinks and onion in 5 minutes and it was fresh. Definitely get the new special the Sugar Steak..it melts in your mouth. The sauce is sweet to taste before you dump it on ...been 2 times and it's really been spot on! read more

Great food of course but the service was outstanding!! From the hostess to Gage our server they made us elderly so welcomed!!

We decided to give Outback Steakhouse another try. Hoping the restaurant had improved. It had not. We were told they had 5 prime ribs. I asked waitress to put order in. She immediately came back saying that all 5 had sold. Manager was very apologetic but did not help our situation. We choose other items and hour later our food had not arrived. No refills on drinks or bread. My husband had to send has salad back was not offered another. Very poor service. We will not be back. Manager was very gracious.. read more

Outback Steakhouse - I am not carnivorous! I do not eat raw meat. I do not want cold food. When you go to Outback you expect quality food and service. - Steakhouses Near Me - Beckley, West Virginia

Came back after not being here for 3 years. The place has improved immensely. Food was very good and Beverly behind the bar was very personable and attentive. As of tonight, I would recommend again. Hope it continues. read more

Hugs and onion soup. Last year we stopped here and I explained I had roots in the are...my Great Grandmother was a McCoy who married a Hatfield. Not the ones who started the feud which was over a pig by the way, but she would tell you all about that. Turns out our waitress was a Hatfield, and she came around the counter to hug me. After such a great experience, who wouldn't go back. This time it was for Cheese Fondue (get this!) and a salad. Both were good. Waiter at bar wasn't as friendly ... but you can't go back, right? And there were lots of good ole boys in ball caps at the bar. Still, if you're in the area this is a solid eat. read more

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It was so bad my chicken was not cooked and was so nasty The service was bad The ambiance was not okay read more

We thoroughly enjoyed our food here. Service was great and friendly, only waited like 20 minutes on a Saturday evening, so not too bad. I had never been to an Outback before this, so it was quite experience. Loved my steak too, I would totally come back here. read more

Very clean and good service. Food always consistent. Love that they keep a menu and don't switch up the meals that people have loved for years! read more

I'm surprised to read the bad reviews on this location. So as a warning, I ordered take out from this location during the COVID lockdown. I ordered from the website and waited outside in my car. The server prompted brought my food out to me. She was wearing a mask and the handoff went well. The order was correct. They also included bread and utensils. I can't speak to how it is to dine inside, but their curbside service is great! read more

I don't normally do this, but i have to thank Edward for such an outstanding service. He was amazing the crew was all very nice and respectful. read more

Expectations vs. reality The dirty oil fried rock shrimp were literally $1.00 each. See pgot read more

This place is the pits rude service waited for ever for our food. Ordered a beer from the bar it got to our table way after we got our food it took like twenty minutes. We were sitting next to a large party and was pretty much ignored. But the outback in Beckley WV need not concern themselves because sooner or later it will catch up with them and they will close. Hey Outback corporate maybe you should call John Tapper from the show Bar Rescue and he can show all you fuk ups how to run a restaurant. read more

We stopped here traveling from Myrtle beach back to Michigan, after being in the car for 7 hours with an 18 month old and 13yr old everyone was just hungry and ready to eat then get to the hotel. With that being said the service at this location was by far the best customer service I've had in a very long time. To the point my 13yr old son commented on how nice everyone was. The food was excellent on top of the wonderful service. Caleb our sever went above and beyond. The manager came out and spoke to our table and insisted on fixing my moms steak that was slightly over cooked.. The all around great service from everyone especially Caleb really made a difference in our dining experience as anyone with young children knows how hard eating out can be sometimes... read more

We had a fantastic experience tonight! Lea S. was our server. She provided excellent service and was extremely polite. She was happy to answer any questions that we had and accommodate our needs. All of our food was delivered in a timely manner. She even made sure that our daughters food came out with our salads. The managing partner stop by our table. This was our best dinner out since COVID! read more

This outback was terrible! My dad ordered a beer and a water and the water came but not the beer... we ordered our meal after 30 mins or so waiting for his beer and the bread that every outback has....(20-30 mins go by) my parents are out of water and I'm out of sprite then our food arrives, my mom got a salad with medium steak in her salad, and my dad and I split a Caesar salad and a ribeye. Our salad was in a bowl about the size of my hand spread out, and the steak looked like a 5 year-olds size plate. Oh! and keep in mind we still haven't gotten refills!! My mom's salad is fine till u get to the steak...(remember she ordered medium....not rare) well,well,well guess what her steak was... RARE!!! I will never go back and do not advise this particular outback but I do advise the Chick-fil-A across the road read more

This restaurant was wonderful! After a long day of driving, we stopped in for dinner. We had a five minute wait for our table, and then the service and food were great. Our food came very quickly, as did the other tables around us, and it was excellent! The servers were very friendly. Would definitely recommend...and we will be back! read more

My homie Caleb a real G. But we really out here doing this for free desert. Good luck man.