Well same ol from here. Today the waitress didn't care to be here and it showed. Others waited on us and their tables. Still left the bare minimum tip..she just had a attitude it seemed ‍....now on to the food! Steak was good and cooked great...waffle fries not that good and cold...chili was ok...my friend had chicken which was good with the Parmesan peppercorn sauce and steamed broccoli which she did was perfect. Potato soup she was wasn't great. The food isn't that bad by they still need some improvements read more

Dirty establishment! The ladies restroom was filthy and the whole place looked like it needed a big scrub down. Glasses are wiped down with a bar towel that is used to wipe the bar off. read more

Our server Debbie was great. The food was the worse we've ever had. My order was wrong and by the time it came out everyone at the table had already finished their meals. read more

Wanted to give some love to Logan's! Just had a ribeye sandwich and it was fantastic! Melt in your mouth good. Every aspect of this meal was great! I will definitely be ordering this again and recommending it to friends. Great job. Thanks Harold S. read more

The server Noel was very great. She was very nice and was very honest with us. The food, however, was cold or not done the way we requested.

Alexis provided Excellent service! The food (surf and turf) was at my table in a timely fashion (had time to eat my salad), presented well and tasted very good. Warning: It was a lot of food!! Sweet tea is very sweet so you may want to order 1/2& 1/2. Will visit again when in town. Ask for Alexis! No, not related, I just appreciate great service and think it should be acknowledged and rewarded! read more

Twice I have placed orders through Grubhub and both times have been a miserable experience. The staff were rude and seemed like they couldn't be bothered with a customer that wasn't dine-in. My order was also wrong BOTH times. I'll be taking my business to a competitor from now on. read more

Long hair in my salad. Ordered 3 steaks. 2 was suppose to be medium well and they came out burnt and dry as can be. The third steak was suppose to be medium. It came out closer to well. Only part that was pink was the gristle. Very disappointed in Our meals. We don't have a Logan's near us so we were excited to visit. Excitement turned to disappointment very quickly. read more

We ordered from DoorDash from our hotel room and it arrived within 40 minutes. I ordered 1-2 rack of ribs with Cole slaw and green beans. The ribs were really good, fell right off the bone. My son got a steak and really enjoyed it. If we are driving through Beckley and happen to stay again we would definitely order from Logan's again. read more

Came here on a Saturday evening at 545pm after running a Spartan Beast with my husband and friend. We were reluctant due to the 2.5 star reviews but decided to come anyway!! We were glad we did because everything was on point especially our server Matrisse!! Prob the best server I've had anywhere in a long while! Very professional, nice/pleasant/sweet, and attentive! Food was good and service was impeccable!! Will return if we are in the area again! read more

Logan's Roadhouse - American Near Me - Beckley, West Virginia

Well we went last night 2/25/22 early I don't remember what time but before 5ish anyways the server was nice she was on top of everything but the potato wedge appetizer we got it loaded yeah that was a joke like the brisket wasn't even on it. My steak was supposed to be rare came out medium well so the manager made me a new one it wasn't rare it was raw and both steaks were burnt and rock hard no juices from the steaks at all just horrible. The crab cakes they were ok but the sauce on top is gross. Ordered 3 slices of cheesecake they forgot whip cream and strawberries on them no biggie the cheesecake was still good. Not the servers fault she was good but work on your steaks. read more

Logan's Roadhouse - This was my rare steak .. it was raw there is a difference. - American Near Me - Beckley, West Virginia

See all

I never leave bad reviews but our visit tonight was awful. There was no one to greet us upon entering, we were finally seated and it took forever for a waiter to come to our table. The table was sticky and dirty, even the menus were sticky. We ordered drinks first and our friends mixed drink took forever to be made and delivered. Although there was hardly any customers our dinner took forever to arrive...when it did it was terrible. The fries were cold, the hamburgers were burnt to a crisp. The Mac n' Cheese was old and dry, the corn looked disgusting. The shrimp was dry and way overcooked. We spent over $80 for our meal plus tip and our friends spent almost as much. We will not be back. Very disappointed!! The only highlight was our server was nice and friendly. read more

Awesome service and The Best Ribeye Steak ever!! Atmosphere and Waitress very friendly.

We were a little wary to go here because of the reviews and three star rating, but gave it a shot anyway. We probably just waited five minutes for a table, and they were busy. Our server, Eric, was really nice, polite, kept the drinks coming, and offered to give us some tea to go. The food did take a little while to get to us, but they were a tad busy so it's understandable. Now onto the food itself... it was good. The filet was great, the mac and cheese and salad I got was awesome, but their hand battered shrimp is nasty. It tasted like something caught in the stone ages and frozen for about a billion years, but the steak definitely made up for it. I'm a firm believer that roadhouses should never do seafood. They could also use some work on their meal presentation as well. Their bathrooms were nice and clean. Overall, it's a decent place to eat. read more

See all

Came in at 5:00 pm and waited 40-45 minutes to be seated with a party of 5 (3 children). I snapped a picture of empty tables everywhere but no one was being seated. When we were seated, we were seated in a booth that had been open the entire time we were there. The food took about another 35 minutes to come out after that. Food was good, but we had to ask for rolls, silverware, refills, and even the nuts. All around wasn't a good experience. Even the kids were saying we don't want to come back here again. read more

Logan's Roadhouse - Tables empty everywhere - American Near Me - Beckley, West Virginia

MASKHOLE MANAGER ALERT!! I have been to Logan's roadhouse in the past year and at no point has anyone requested that I use a mask to walk 30-50 feet to sit down where no mask is required, until last night. I find consistency is a great thing. I would not have waited the 20-30 minutes to be seated if I would have known I would have been refused service if I didn't conform to and be forced to put a diaper on my face. If you enjoy the freedom of choice the by all means do NOT go here. #TEXASroadhouse on the other hand respects the right to choose and does not turn people away with a mask or without. I will always spend my money with Texas Roadhouse now and not another dime with Logan's. read more

DO NOT EAT HERE. Wel maybe I should rephrase that....you won't get to eat here. after being ignored for over 1.5 hours....we got up and left. TERRIBLE service. read more

Was in town for business with my wife and we wanted a good sit-down dinner. They weren't very busy, so we were seated right away. The restaurant was clean. Our waitress came to get our order in a timely manner. We got our rolls and had to ask for more butter, but the waitress was in no hurry. We ordered onion rings it came out with no sauce, so we had to ask for that. We had no plates for the appetizer we had to ask for extra napkins. Each request the waitress just wasn't in a hurry she didn't have any motivation. I felt like the service was just subpar. I have no problem tipping good service but was not impressed. I never saw a manager, so I guess there is no supervision. I have eaten at several Logans in the past and always have received excellent service. Food was good, but when the service falls short it is hard to focus on the food. I don't post this to destroy the reputation but to make management aware that hopefully one day people will have an expectation of good food and good service and that will = a great dining experience. Sad that this world settles for less. Regretfully David Z. read more

This restaurant was a ghost town when we walked in Thursday night, but at least we were seated quickly! I suspect they are busier on weekends. They have peanuts to eat while you wait for your food, and I assume that you are welcome to leave the shells on the floor due to the scraps and shards of peanuts past still littered on the floor. Despite this, the floor was extremely clean, which is why I am (to this day) unsure if they really encouraged people to discard their shells on the floor. Regardless, the service was decent. The atmosphere is fairly rustic and simplistic, with concrete floors and dim lighting. Neon signs and Jimmy Buffet posters were placed here and there along the wall. Just your typical roadhouse. The yeast rolls were delicious, and they came out warm. We ordered our food quickly. While we were waiting on our food, the waitress came back to tell one member of our 6 person party that their salmon would have to be served a different way than the way she ordered it, but it appeared to be a very minor change (maybe the seasoning? it was unclear). The food came out after about 10 minutes and it was good, but not spectacular. It would have been better if it were warmer; it seemed like some of the faster fare (burgers and steaks) were cooked before some of the baked items (mac and cheese) so the former was pretty much lukewarm. I ordered the 3 Original Roadies, which is just 3 slider cheeseburgers. All of them were dry and the cheese was much smaller than the already small patty, but the pickle gave it a bit more moisture and I could never get tired of those yeast rolls. Other items that were ordered and their reviews: salmon was good, sweet potato had to be re-ordered because the butter and sugar did not come on the side; the chopped steak was ordered medium rare and came out a bit on the rare side (make sure you err on the side of caution there!) and mac and cheese was hot but very greasy. Overall, this place was decent but not spectacular in both food, service, and atmosphere. read more

My wife and I stopped at Logan's on our way back from vacation. We were wary of the 3 star rating it initially had; but glad that we decided to stop in anyways! First, the waitress was attentive, friendly, and personable. Next, the food was good quality. The greens in my Caesar salad and my wife's Steak Salad tasted fresh. Both the steak in her salad and my steak, the "Logan" were cooked perfectly. The kid's food was perfect for our son; corn dog and cinnamon apples (just like apple pie filling). In summary: A good southern style steakhouse with great service. read more

This Logan's is very hit or miss. Usually good wait staff but so many food screw ups. You cannot go when they are not out of rolls. Watched several tables recently receive bill credits for food that was incorrect. Will try again possibly in a few months. read more

My 2nd time dining here, and this time they got it right. We had a party of five adults and everyone liked their food. The service was good too. We will be back again. The waitress Carly are believe her name was, was awesome.... read more

This was one of the worst dining experience the restaurant was less then half full and the service was terrible. The food was just so so. We had the 10 oz sirloin and I know 4 oz was fat. So we will not be there again and waste our money read more

Our server sunny was so nice and definitely made sure we had everything we needed. Food was super good too! 10/10 would recommend to anyone who asked read more

Came in and we were seated at a table that didnt have any silverware and wasnt very clean..which the waitress didnt even realize it! In fact we had to brush off some crumbs. The waitress took our orders.. but continued to talk for a bit. So ill admit that waitress was atleast nice. We kept waiting and finally got our appetizers and they were cold. Same thing with our entrees. With this establishment I believe the waitresses and waiters talk way to much and do not pay attention...im sure the cooks have some issues as well...the place and its employees need to be retrained on how to do their job correctly. read more

Was good food but servers were not wearing masks correctly at all for COVID precautions.

This was the worst restaurant experience I've ever had. We waited over an hour for our food and it was a disaster. I ordered the french dip, which apparently was the the sandwich to order, unfortunately it fell very short. The Pile High French Dip was not piled high at all and to top this mediocre sandwich off there was a hair on my plate. Anyone who knows ke and my love of food will know that a hair on myplate or food is a deal breaker. Needless to say, I will not come back to this location. No stars for this place but the app makes me rate it so it gets a one. read more

Very disappointing. Was there on 9/30/19. Only reason for 2 star was the hostess and waitress was wonderful. The food was cold and when we informed the manager he was as very rude and had an attitude. I had the steak, shrimp, apples and baked sweet potatoes , my fiance had steak, ribs, apples and baked potato. The steak was cold. Shrimp felt ice cold like had never been cooked my potato was cold except the bottom. Very disappointing. Dan was not very professional in the way he presented his self as a manager. was rushed and not very pleasant. His whole attitude was cold and unfriendly. He never once introduced himself and made us feel as if the issue with our food was an inconvenience for him. We will not be returning here. read more

When we arrived, I asked what the house specialty was and the very pleasant hostess told us that the steak was good and that the ribs were "fall off the bone" awesome. We ordered the BBQ platter which had ribs, chicken and pulled pork. Every table had the cliche bucket of peanuts and the bread was freshly made even though it was a bit sweet and soft. The first warning sigh was the size of the menu - too many choices to do everything right. We thought the best choice was to stick to what is supposed to be their strong suit - barbeque. The good news is that the chicken (breast) was cooked perfectly. Unfortunately, it was cold - as was everything else. Reheating the platter would have put the chicken in jeopardy or turning out dry and nearly inedible - as was the case with the ribs. There was nothing falling off of the rib bones, in fact, it was difficult to get the meat away from the bone. The outside of the ribs was dried out to the point of tough, leading me to believe that these ribs had been cooked on a different day and re-heated - SO DRY! The dish was without any variation - all items had the same sauce so there was no color difference, no taste difference. Too hard to make a different sauce for the chicken at least? The two sides were a vegetable skewer which was slightly undercooked and sweet potato fries which were dusted with cinnamon sugar which was unexpected and for me - too sweet - news flash - sweet potatoes are naturally sweet. The server was polite and efficient, but the reality is that peanut shells on the floor should have been an indicator of the food - a mess. Too bad. . . read more

This is one of my Favorite Places to eat! Love the Chopped Steak Plain with Butter and sour cream on a baked potato and cinnamon Apples and Hot Rolls! read more

We had a magnificent time. Our server was Sunny and she was the absolute best! very friendly we never wanted for nothing she kept our drinks full rolls coming, she helped and explained how we would like our steaks done. We have never had a server like her before. We are going to ask for her every time .The food was excellent. We very much enjoyed Logan's and we are already planning coming back with a few of our friends . The restaurant has a very warm,friendly place. Thank you Robin and Dillion Pace read more

Worst place ever! took 2 hours to get our food!! our server never checked on us! wont be back also got burger with fries Got maybe 8 fries!

We've been coming to this restaurant for the last few years and we've never had a bad experience. My wife and I went with non-steak options because their steaks aren't anything special. That being said, we both ordered newer items one of which was from their new menu. The food was great and we were taken care of quickly. A couple of the items weren't as hot as I'd expect, but otherwise it was good. Their frozen drinks were also pretty good. We'll definitely be back! read more

Well I'll start by saying that it took longer to get my kids meal togo, than it did for me to get my dine in order and eat it. Pretty ridiculous that it took 25 minutes for some grilled chicken kids entree and my salmon came out quicker and ate it as well. As I'm writing this, time eclipsed on 30 minutes and still haven't received this kids plate. To go. No acknowledgement from management nor the waitress of which said 10 minutes ago it should be right out. Nothing. Not returning to this location read more

Was told 5 min wait when we got here. And told after waiting 10 minutes it would be 10 to 15 minutes place was empty waited a awhile for hostess to even come to front counter. Notice after sitting all the tables where still filthy and be sitting for a while still dirty tables all around us. Peanut can was just about empty with filthy nuts in it. Been here almost an hour and no salad or food. Well after waiting got my onion brews ki without the onions on it. Never got the salad I left and did not eat any the crap they have put out. Waitress did nor even wait to see it the steak was cooked right and I never cut it to see. Manager said there was a death and they were short 3 people which ain't my problem. Never got an apology. Left and food somewhere else to eat at. Will never it at logans in beckley. I should have given this one star read more

See all

Very slow service. Asked for plates and it took forever to get them. I ordered one electric lemonade and was carded. Which that's ok but then later she started calling me mom and then asked me if I was menopausal when I couldn't answer her question with a mouthful of food. I'm 49 and no I'm not menopausal and I'm old enough to buy drinks. So I guess after she saw my age she thought it was ok to say that. So rude. Thank goodness I'm just passing through. Would not recommend this place. read more

I should have known from the start how this would go. Seating for 4, they take our number and tell us they will text when available. I get the text, go to the desk and the girl is :what? Do you need something?" We get to the table and its mass confusion. 1 girl starts to take our order, then changes to another girl mid drink appetizer order. Half of us get our drinks, the others have to wait for the tea to brew (It took us asking for the tea to get it). We all order, when they bring the order, they call out the doness instead of what cuts we ordered. Oh yeah, there was another change in our wait staff. The steaks turned out to be very dry and cool, medium rare should not be dry, the fries were so salty we couldn't eat them. I wasn't about to stay for dessert. Overall, I would give 0 stars if i could. This was the absolute worst money I have ever spent. read more

Amazing food! Our server was very friendly and accommodating. The salads were plenty, and fresh when they came out. The teriyaki chicken was great, just enough sauce and spices to make it tasty. Rolls are always one of the best things at Logans. The staff overall was very nice. No complaints from me read more

Logan's is a chain restaurant. It's a steakhouse basically. It has decent food. They provide peanuts and bread as an appetizer. The peanuts are in shells so the patron shells the peanut and drops the shell on the floor. Service during the day can be a little slow though. It's typically kept clean except for the peanut shells of course. There are TV's throughout. UPDATE: It seems service in this place has went downhill over the past year. read more

Logan's Roadhouse - Logan's in Beckley, WV - American Near Me - Beckley, West Virginia

See all

I've been here twice both times service was great. First time the person I was with ordered steak it was cooked just like she wanted she said it tasted great. The veggies were perfectly cooked. I had the appetizer platter, it was great. Second time I went my husband ordered a burger he said it was great. I had the appetizer platter again. It has chicken, potato skins, deep fried mushrooms it's awesome. Decided to go here with a friend again service was great until the waitress wanted to take my plate out of my way. I had just started eating had taken maybe 3 bites, why do they do that? Had the shrimp and rice. The shimp is cooked 3 different ways 2 of which was great. the third one was batter dipped but they didnt even bother to take the poop vein out of it. That was disgusting. I wish i had complained about it but i just asked for a box and took it home. my animals loved it. Is a sight to pay that much to feed the animals. read more