We stayed at a hotel nearby on our way home from our Thanksgiving holiday. We were referred to this restaurant due to its location and the person said that it was a great restaurant so we ventured out to try it. The restaurant is connected to the Ramada Inn hotel and very close to a mall. So location was good. Upon entering we were greeted by a young lady in jeans and a sweater, not at all what I would expect for a greeter at a steakhouse but it is a college town so whatever. We entered a warmly lit room with a good amount of tables. We ordered a wedge salad and prime rib. My husband ordered a full baked potato and I ordered the sweet potato. Our wedge salad arrived and upon inspection we both said that it was the largest and strangest looking wedge we had ever been served as it was upside down and the dressing was very odd. It was supposed to be blue cheese but it tasted bland, felt more like watered down mayo than a dressing. I took my first bite and besides the dressing, the bacon had a very odd flavor. We moved it aside and tried to eat it but neither of us could eat much of it. Then our steaks arrived and I took one look at my sweet potato and just had to laugh. It looked like they dipped the potato in some kind of batter and deep fried it! Why do that to my sweet potato!? Haha It made no sense. I opened the sweet potato and thankfully it was fine... Okay now with a heavy sigh I stared at my prime rib with shaved horseradish in a pile on one side of my steak. This was yet another perplexing situation.. it was truly raw in the sense that it was not even peeled.. just freshly grated. Beyond that it had no kick.. the waitress told us that we could mix it with sour cream if we wanted, as they did not offer creamy horseradish! Haha It was an entire comedy of errors. So I tried my best to mix the horseradish with the sour cream... it had no flavor. Then I inspected my prime rib a little closer and found half of it to be fat or grisly. I looked back at my salad at this point trying to figure out which of these items I could actually eat. The sweet potato was actually fine but nothing special. So here is where I sit with this restaurant. It may be what people like.. I wasn't a fan. It was convenient but I would not classify this as a great steakhouse. I feel someone needs to revamp the recipes because I have seen others review this restaurant and we are all on the same page with the wedge salad. read more

I was staying at the nearby Residence In By Marriott South University (great place). Ruby River Steak House proved to be a good choice for lunch. I ordered the eight ounce New York Steak with Onion Rings as the side. It was pretty good. I don't understand the negative reviews for the steaks here. Mine was the princely sum of $18.99. One cannot expect a prime steak for $18.99. The onion rings were good, too. It's full bar with a variety of beers, so all of your booze groups are covered. It being 11:00 a.m., I opted for an iced tea. Ambience wise, it's spacious with a western theme. The service was friendly and good. Bottom line: I'd eat here again the next time I'm in town. read more

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We travel from California to Montana every year to see family. We always stay at Hampton Inn in South Provo (Superb). We usually eat at Ruby River Steak house. This trip we arrived shortly after 9 and was informed by host that they decided to close. I informed her their Web site stated they were open until 9:30. She was very dismissive. I asked if she could check with cook staff. She turned, walked away. After several minutes I saw her standing at the bar and asked again. She looked at me and shrugged. I was very disappointed by her attitude. We ate at Sizzler across the street for half the price and had ribeye steaks better than Ruby River. I would recommend that anyone wanting to eat here GO ELSEWHERE. read more

This was one of the best restaurant I've had in soooo long. I finished everything on my plate not a scrape to be seen. Rarely do I ever finish read more

Ruby River Steak House - Finished plates - Steakhouses Near Me - Provo, Utah

Mediocre steakhouse. Drinks are super watered down. Staff was nice though. The restaurant is dated and connected to an old Ramada. Restrooms are in the hotel. They were Nasty! A deep clean is seriously needed, Broken treadmill in pieces sitting in the lobby. Longhorn Steakhouse is much better. read more

Atrocious. Blue cheese dressing that tastes more like mayonnaise than salad dressing, dead asparagus on a plate of overcooked prime rib that tasted old. Server unaware of bussing the table, as well as the adjacent tables nearby. Hostess in a hoodie and drinking a milkshake, which she left on the host stand. This place needs to hire a business consultant, and quickly. read more

Ruby River Steak House - Steakhouses Near Me - Provo, Utah

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Food is spectacular and service great! We had the 7 ounce fillet with a Gorgonzola topping and the skewered shrimp steak was cooked to perfection very tender and juicy with a bottle of line 39 Cabernet, which is also excellent. Cruise was a very good waiter very attentive and personable. I highly recommend for anyone passing through to give it a try. ! read more

Service was outstanding. Food leaves much to be desired. Weak weak weak drinks. Steaks that were over seasoned. By a lot. Uncharged for onion rigs is fine but it should not be a child sized portion of something that you pull out of a freezer. Beer selection is right out of what you expect from a Sizzler that is going bankrupt and can't get a suppler to return a call. read more

What kind of steakhouse, worth a damn, doesn't have a T-bone or Porterhouse on the menu??? I've been a consistent fan of Ruby River, until last week. When ordering my go to, porterhouse, she says, " sorry we don't have them on the menu anymore" I said its right here, showing her the menu. I then ordered a T- Bone. Again, "I'm sorry sir" WHAT???? We don't have that either) To be honest, their NY and Rib-eye are a 5 out of 10. We ended up ordering a filet, which nobody could screw up, but filets don't have the flavor of a T-bone. Sorry RB, gotta find a new steakhouse. ONE THAT SERVES T - BONES WITH PRIDE!!! Bye Felisha read more

THANK YOU, for being affordable. Colin and Alyssa were fabulous, thank you. I ordered the 16 ounce ribeye (enough for lunch tomorrow)with a wedge salad and sautéed mushrooms, everything was cooked perfect! My husband ordered the beef tenderloin with garlic sauce, Caesar salad, with a loaded baked potato. It was all amazing. The place was clean and decorated cute. I love this place, because I also watched the employees take team pride in keeping it clean by sweeping and cleaning after people or leaving. I WOULD RECOMMEND read more

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Our waiter Peter was excellent. The ambiance of the food was excellent. I had the twelve oz prime rib, bake potato & cesar salad. My girlfriend had 10 oz prime rib, baked potato & parmesan tomato and both was excellent. Blooming onions for appetizers! Highly recommended!! read more

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Not as good as I expected from other reviews. I almost wished I had hit Sizzler across the street. Service was very good. Absolutely no complaints about our sever. Place felt dark and dated. That would have played better at night, but we were there for a late lunch. Everything was very salty. I an a salt liver, so this is the first time I have ever complained about salt. Wedge salad was plated with the outside of the lettuce wedge having up, so the dressing mostly slid off. I think it might have been blue cheese, but mostly salty. I still enjoyed it but wouldn't pay extra for it again. O ion ri gs were fresh and hot. The River sauce was non distinctive. Tomato? Thousand Island? Something. Bacon pepper steak was cooked as ordered, but the salty garlic butter on too was not great, or garlicky. Side of while baby mushrooms was glorious and the high point of the meal. All in all...OK. read more

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WOW JUST AS SHITTY AS THE HOTEL ITS CONNECTED TOO ! Two nights in a row totally shitty service. I can't talk about the food because it never got that far. Not sure if it's the Mormon thing but I sat in the bar as well as other tables couples at other tables and we were completely ignored. TWO DAYS IN A ROW. The hotel it's connected to is a complete shithole as well, almost suits the pricing. The star was just to make the review read more

This place is what happens when ownership is disinterested in FOOD QUALITY, SERVICE, AMBIANCE, MAINTENANCE, and QUALITY. My steak was hideous to the point of shockingly bad--tasted old, unfresh, and screamed "we don't care" about our business. Dumpster fire. Sell your business while it still has value...might be too late. read more

The hours they post are incorrect. The restaurant and Ramada Inn are both pretty dirty and rundown. Keep driving to outback on University Parkway. read more

Super great service! Kasey was rocking seven tables,working the bar And made sure I was adequately taken care of at all times! Super pleasant staff here, everyone working together and being a Team! The food was good! Loved the Steak and Avocado Egg Rolls! Comfortable lounge are in this West Texas motif Steakhouse. read more

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This was one of the few restaurants that still had an opening for last min families like us for Mother's Day weekend. We had a party of 11 so this was a miracle. Lots of parking which was great because we have a huge car for our huge family lol Andy did a phenomenal job taking care of us last night. We all got the right orders, our drinks were always refilled and that made us happy. He was always checking on us and making sure we were good. Thanks Andy! Due to his recommendations we chose pretty much everything he mentioned lol All our steaks were so yum! Me and my eldest daughter got the garlic peppered steak w/garlic mashed and mushrooms. It was sooooooo good! Steak was biiiig so I had the other 1/2 for lunch the next day. My fav appetizers were the blooming onion, avocado & steak rolls and the bread was bomb.com! I loved the strawberry lemonade that most of us got. Don't bother w/the piña colada unless you like pineapple juice w/whip cream on top. I love pineapple juice so I had no prob drinking it for my daughter lol All in all great place for dinner with the fam. I would totally come back. read more

This place was good and has the opportunity to be excellent. I walked in around 5:00 p.m. with a party of 4 to have dinner. The hostess walked the test to the table and handed us four menus not knowing half of them were for lunch. We sat there for 10 minutes waiting for somebody to acknowledge us but put a mess in the corner. They completely forgot all about us. I got up and got the updated menus. I walked over to the bar where I saw three servers just standing around talking and I said can somebody please help us?. The food/steaks were good. The place lacks proper coaching on the staff, a little bit cleaner and better lighting. read more

I want to preface this review by saying my Dad and I ate here after 10 consecutive hours on the road. The service was good, the waitress totally understood why we were not necessarily the liveliest but was still sweet. The food was good too except I don't know how you could mess up a Caesar salad. read more

This is a true steak house my friends. From the bread on a wood cutting board to the mouth watering steak. Amazing. Love the vibe of the place with classic wood tables and booths. Or waiters was super fast and friendly. Stopped by multiple times to make sure we had everything. So good! read more

Ruby River Steak House - Steakhouses Near Me - Provo, Utah

Really Good food. It's Been there for 30 years and still good. I went back after 20 years and happy to see it was still there. A little dark in the dining areas, but also makes for a nice ambience read more

Rib eye steak perfect medium with garlic butter yum! Or server was spectacular nice funny answered all my nonsense questions. Nice atmosphere simple country. Highly recommend read more

Terrible steak. period. salad was yummy, steak egg rolls were bomb ... steak did not rank high enough to be ranked , absolutely a joke ..

Went here last night. Staff was polite and took good care of us. Food is where this went bad. Everything had no flavor whatsoever. Ordered the largest ribeye in hopes to get a nice thick steak...it looked like a ribeye you would get from a box out of the back of a truck at TSC. Steak was MAYBE 1/2" thick and that's being generous, and had no flavor as all. The baked potatoe I didn't care for the hard jacket but even so the potatoe honestly had no flavor either. The best part of the meal was the bread and the Caesar salad. read more

Two Sundays in a row I arrived at 6:30 and the doors were locked. I'd give comments on food but I haven't had any.

Danica provided amazing service! She was so attentive and even got our food out asap! I had the ribeye with gorgonzola. The gorgonzola wasn't my favorite but the garlic butter was so good! The sweet potato was okay I didn't finish it. My fiancées dish was so so good he got the porterhouse with garlic butter and mash potatoes. The decorations were a little outdated but it was still cute. read more

The service was great here and the people were very nice. The ambiance was fun but the food was average. Steak was cooked wrong. All our steak overcooked. Too bad to because we've been here before and it's been better. We will give it another shot another time. Overall average experience. read more

Pure shit. Wow I have been going here for the past 15 years. High school dances, date nights, catered my wedding and know the owner. It's been a few years since going in. We went in last night party of 18 in the back room. Half our party requested to be sat, yes I know they always like to have the whole party. However if you have been there you know the back room which is never full and private for a reason you normally get sat as your party grows. They told us no as we crowded the door because our server did not want us to be sat. Wow as a server I never would have had this option. We get sat and we wait and wait and wait. The poor 1 server for 18 people outrageous...no helper and no assistant. The back room was absolutely disgusting and dirty. The floor in the restaurant at the entrance has holes in it and they have put a rug to cover it. Our niece fell and slipped with a baby in her arms and the owner watched and did not say anything. A few other people tripped also. Liability! someone please call the health department or sue the owner. The food was so horrible. Everything we ordered was old, stale, bad tasting, overcooked. We spent about 500-600.00 total as a party and won't be coming back. The other great thing is we got to watch the owner sit around and get drunk taking shot after shot! Miss this old gem because it's the new shit hole of Provo! read more

We got there around 5 pm on a Saturday night, we had to wait about 30 minutes for a table. You can sit at the bar with no wait but I'd prefer a table or booth. We got the builder your own sampler: Coconut shrimp, Ruby poppers, and steak/avocado egg rolls. All options were delicious, we loved all the dipping sauces that come with them. They brought them out super fast right after our loaf of bread. The bread was soft inside crispy outside with butter was a good starter. I got the Caesar salad which had plenty of dressing on it, croutons, and lots of parmesan cheese. My husband got the steak tortilla soup. It was a good change up to the regular chicken but we still prefer the chicken. It did have good chunks of steak in it just tasted more like chili. I got the top sirloin + Smothered chicken combo with mashed potatoes and gravy. The steak was perfectly cooked where I like it and the potatoes were creamy and delicious. The chicken was truly smothered with cheese and bacon. My husband got the Oscar steak which is steak topped with crab. Very delicious! He also got the sautéed mushrooms which were divine. To top off the meal, since it was my husband's birthday we could choose from bread pudding or apple cobbler. We got the apple cobbler with the big scoop of ice cream on top. Overall it was around $75 so not bad for a ton of food. We took some home and are stuffed but definitely worth it. I love the decor and western theme. I'm sad I didn't wear my cowboy boots. read more

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My ribeye was the worst I've ever had. I'm sad. There was no offer to take it off the bill either. read more

Ruby River Steak House - Ribeye - Steakhouses Near Me - Provo, Utah

Used to come here frequently when we lived in Utah County. Sadly the food wasn't as good as I remember it being. Reminded me of a bad Sizzler. The service was good, but not enough to make me want to come again read more

Let's start with the service; Amazing and extremely helpful. Now for the Food.. I ordered the 16 oz Garlic Peppered Ribeye. It was juicy perfectly cooked to Medium Rare. So juicy and full of flavor. The menu has a lot of great choices. The meal starts of with a delicious warm loaf of bread with butter on the side.. read more

Ruby River Steak House - 16oz Garlic Peppered Medium Rare Ribeye with a side of Mushrooms! A perfect pair ;) - Steakhouses Near Me - Provo, Utah

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Good was great! Selection was pretty big and they seem like they take all the favorites from different steakhouse restaurants and put them on their menu, which I'm not made at! Decor is cute and lends to a fun experience. Our server was very nice, even though he forgot one of our sides and we never got it, but had too much food anyways! So we didn't mind. read more

We went for lunch on a Monday and the restaurant wasn't busy so we got a table immediately. The atmosphere was a bit run down but we really annoyed our food. The flavor of the steak was delicious and the fries were really good. Our server was very nice and very attentive. read more

Very good meal. Service was great. If we are ever in the area again and are hungry we will eat here again read more

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Food was good service was terrible. Took way to long to get my meal and the sever got mad when I asked for my salad

We were there on a weeknight and were seated within 10 minutes. The waiter was attentive and brought out water and bread quickly. We ordered a medium rare Porterhouse steak and Salmon and shrimp. The salmon was over cooked and hard. The shrimp had no flavor. The broccoli was overcooked with little to no seasoning. The asparagus was almost raw. The porterhouse was the worst. From a cut perspective, it was more t-bone than porterhouse and was a little over a half inch thick. The seasoning was superficial and awful. The steak had virtually no browning but was overcooked and gray on one side and almost raw on the other. The fat was raw white on one side. The waiter offered to put it back on the grill, but the meal was already ruined by then and there was no salvaging that steak. The manager came and was more interested in checking to see if the waiter did his job than anything else, and he reduced the price of the steak. The problem is the cook doesn't appear to be capable of the job. read more

Ruby River Steak House - Terrible porterhouse. - Steakhouses Near Me - Provo, Utah

Service was great! I appreciated how kind and wonderful our service was. The food was a mix. The bread was dry and not warm. The butter was hard as well. My plate with ribs and chicken were ok. The chicken was very small and so were my fries. The ribs were really good. The appetizer was the best out of everything I had. I would say overall it's been a long time since I've been there and I have to say I would come back, but not for a long time again. I feel that there are other better steak restaurants than what I had here with the bread, portions for the price we paid. read more

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This used to be our favorite steak house, but too often lately they messed up our steaks, delivering medium well instead of medium rare. The dark and dated decor doesn't help. The saving grace has been that the waitstaff is generally pleasant. read more

Probably more like 3.5. We ordered takeout from here because we were staying at the attached hotel. Diane got a medium well Ribeye with a Baked Potato and Broccoli. I ordered a Medium Filet with the same sides. The Ribeye was perfect. My Filet was closer to rare. If we were in the restaurant, I would have sent it back. I ate the parts that were cooked the most and our dogs loved the rarest parts. The broccoli was standard. The potatoes were very unique. Baked and then battered and deep fried. It wasn't just unique. It was very good. When we called to order, no one answered. So Diane had to walk down to the restaurant to order and wait for our food. They did give us free sodas for the trouble. The relationship between the restaurant and the attached Ramada was odd. When I checked in, I asked about dining options and even though Ruby River has a door right in the lobby, the staff barely mentioned it. When we got to our room there was nothing about the restaurant. No direct button on the phone. Not even a phone number. I had to look it up online. The food was good enough that if we're ever back in the area we'd give it another try. read more