Really impressed with my first visit. I had been nervous to go to a salon over the last year but heard nothing but great things about ruby nails. Plus for February they had 20% off naik services. They were quick to answer and get me am appointment on short notice. You use handsantiizer immediately when you arrive and they have a large wall full of many beautiful colors. Glass is around manicure stations and distancing is done between pedicure chairs. They are quiet clean and were showing friends on TV during my visit which I loved! They have a variety of different options for nails but given it had been a year I tried out the volcano pedicure spa treatment. It was full of so much including a hot stone massage! My feet feel sooooooo much better then before I walked in. Can't wait to come back! read more

Ruby Nails - Evanston - Relaxing Sunday night - Nail Salons Near Me - Evanston, Illinois

this salon doesn't do acrylic nails & designs outside of stickers which I originally wanted but after speaking on the phone and to the nail tech who was very nice & attentive I got a soft gel extension set. While I've never seen any other nail tech use this technique my nails have not broken or become loose at all. I only noticed some minor chipping on the right thumb & some of the small stickers starting to peel. The price was extremely good & worth every penny. The pictures are AFTER wear and tear not freshly done. read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

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This place hasn't failed me yet been here like 4 times and this time I got some art done on them and they came out amazing all done free hand so inlove with them read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

I went into Ruby Nails on Tuesday (when it's 20% off for Northwestern students) and was greeted kindly by the staff! The salon was full when we got there, so we returned in an hour and we were immediately attended to. I got a normal manicure and loved the service. I am obsessed with how they were filed down and buffed, and will be going for this shape more frequently. While I was waiting for my nails to dry, I got a massage free of charge and got to enjoy the episode of Friends that was playing on the screen. Ruby Nails is a clean and professional salon that I wish I knew about earlier. I will definitely be back on a Tuesday to get my nails done soon! :) read more

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I liked going to your salon they helped if my figure chipped they are nice and caring there I love going going to you guys

This was my first pedicure since the pandemic happened and it was by far the best experience I've ever had. Everything was clean and sleek. I had a whole leg facial/massage going on! It was great I felt so relaxed! Definitely will be back! read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

I am obsessed with my nails! Gigi was incredible! She took her time, easy very easy to talk to, and was able to make my nails look amazing! The price was reasonable and making an appointment for a same-day nail was extremely easy. They had many Covid guidelines which made me feel safe. Overall, a great experience! read more

Another fantastic spa-like experience at Ruby Nails in Evanston! If you are looking for an INTENSE foot massage, ask for the owner to work on you - she is tough but your feet feel AMAZING after the muscle shock wears off! read more

I will NEVER go back there. I got a no-chip manicure and they cut nails way too short after we agreed upon a length. She made my cuticles bleed on 2 different fingers. She filed after the polish was on and now you can see edge of nail with no polish. Way too much money for crappy service. read more

Worst pedicure I've ever had. Dead skin still on my feet and I asked for the spa pedicure and was ignored. $40 for nothing.....

This place is great. Went in for a mani/pedi with my partner and the service was great, the staff was so friendly and they did a great job on our nails. Loved this place and the people there, would recommend to anyone. I also want to note that when we sat down 2 women came in and started arguing b/c they were late for their appointment and we're demanding to still be sat (even though them doing so would mean everyone's later appointments would be affected), the staff was kind and patient, even when these 2 people continued to yell and be extremely rude to them. They were so rude to the staff that my partner and I felt we needed to speak up to tell the women that they were being rude and making a scene. I bring this up only to say that the staff working there deserve a medal for their patience and that even when they were being harassed by customers (who were 15 minutes late for their appointments) they still handled it with grace and kindness. read more

The quality of their gel manicure is pretty good. The place looks clean and has comfortable massage chairs. I got regular pedicure. They did not come out very smooth. I did not enjoy the service I was provided. They were not too friendly. read more

This was the cleanest and most professional nail salon I've been too in a while, I thought the prices were fair and the service was great!

Eh. More like 2.5 stars. My gel manicure only lasted 11 days (vs. other places I've gone to in the past have consistently lasted 3-4 weeks!). Also, the color (white) wasn't as opaque as the color sample. When I asked the lady to paint another coat, she said she already painted too many and that it "doesn't look that bad". Will not be returning given the price and quality of service. read more

The customer service part of my experience was excellent. Everyone made me feel very comfortable and they were able to seat and serve me almost immediately despite walking in with no appointment. When I was getting ready to leave, they oiled and wrapped my pedi for me without me even asking. They also put my coat on me and zipped it up without my asking either. All of my belongings were gathered for me and delicately handled with consideration for my fresh mani. The customer service aspect is definitely a 6/5. Unfortunately, I was extremely disappointed with the quality of the actual manicure service I received. My nails are extremely unevenly buffed, leaving a lumpy bumpy texture which makes my polish job look not shiny and uneven. My nails were also filed down extremely short despite me saying I wanted to keep my length. Overall, my mani looks kind of ugly and will likely have to be redone ASAP. It has also chipped in several places even though it is less than 24 hours old. Should this error be corrected free of charge, I will be happy to edit my review. However, upon first impression this is unfortunately what I have to say about the quality of Ruby Nails. I would rate the nail service a 1/5 because they use fresh tools for every client. read more

I was in town for a few days and did a quick search of nail salons. This place was fantastic -- probably my best manicure ever. Fully COVID compliant, with plastic shields between the person doing your nails and the customer. The woman who did my nails was meticulous and efficient. I'd asked for a semi-sheer neutral hue that still had some color. Once she did the first layer she noticed it was probably more sheer than I'd wanted (without me having to say a word) and brought over some alternative options, which were perfect. I'd recommend this salon to anyone, and would also be wait until I'm next in Evanston to get my nails done just to come back here. read more

Ruby Nails - Evanston - Gel manicure - Nail Salons Near Me - Evanston, Illinois

Second time here and only went because it's close to home. Not impressed by their lack of materials and method. Got my no chip gel-mani and my L hand is uneven. Nail technician went too heavy at top of nails and its bumpy and unflattering. R hand looks ok, but from overall look, I can already tell my manicure is not going to last. I should've known better. I'm going to stick to my crew at Heavenly nails in Glenview. Theirs last forever and their technique is spot on. Won't be back. read more

Ruby Nails - Evanston - Way too heavy on tip of nails. - Nail Salons Near Me - Evanston, Illinois

Very courteous staff and excellent manicures. They prefer reservations, but they often accommodate walk ins. It is very clean and doesn't smell like chemicals like some nail salons do. I had a manicure by Bella and she provided excellent service! read more

A week after my pedicure, and this is what my foot looks like due to incredibly aggressive scrubbing. Why they thought this area of the foot required this level of scrubbing, I have no idea. My foot started bleeding in the middle of the pedicure. I told them they scrubbed too hard and pointed out the injury. Alcohol was dabbed on, which was painful, and I proceeded to ask for ice because it burned so much. Throughout the entire process, there was no verbal apology, no offer of refund or discount. In fact, at the end of the pedicure they awkwardly left me on the chair for 20 minutes until I said it was probably dry. I paid and tipped b/c I didn't want to cause a scene at the time, but now I regret not speaking up! read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

Best manicure ever. Usually I remove the polish after 4 days due to bubbling. This service lasted 2 weeks.

Im a regular at getting my nails done and having relocated to Evanston recently, I was hoping it wouldn't take long to find a reliable place. This place didn't disappoint. Wine on arrival (it was a Wednesday) and a solid Mani pedi which is literally showing no sign of chipping two and a half weeks later and I haven't been treating them kindly at all. Yes it was a little pricey ($70 for a Mani pedi) but worth it for how indestructible they are proving to be. Will be back again! read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

I have got gel manicures several times here. During COVID19 Ruby nails at Evanston is a very clean and safe place. I saw every single customer after sanitizing and cleaning also use single-use pedicure tools and plastic bath supplies. read more

Ruby Nails - Evanston - gel color - Nail Salons Near Me - Evanston, Illinois

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I'm very happy to be back at Ruby Nails, and that I didn't give up on them. I tried other nail salons but was never as pleased with others as I had been with Ruby. They fixed the appt. vs. walk-in waiting time and I haven't had any issues with long wait times. And. It's very important to note that they have implemented wonderful safety features for themselves and staff since COVID and they reopened earlier in the summer. plexiglass barriers, limited number of ppl in at one time, distancing, etc. read more

walked in on a saturday morning. took me within five minutes and lovely service. my one minor complaint is that the drying station is configured in such a way that it is easy to mar your wet polish as you slide your toes under the dryer. but the woman working with me redid my marred toenail quickly. definitely a good spot! read more

Went to get a gel manicure today. Usually they have student discounts on Tuesdays for $29. Today I went in and they said they are not giving any discounts and on top of that had new pricing listed on the wall. A gel manicure was now $40. Wish they told me this when I made my appt, drove there and paid to parked. read more

I chose to go to Ruby nails for the 20% off discount every Tuesday for Northwestern students. I got a pedicure, and was looking forward to finally getting the dead skin off my very pedi deprived feet. The nail tech didn't even scrub my feet and after I asked if she could try get more of the dead skin off, she put lotion on them and wrapped my heels in plastic. Long story short, it wasn't effective. My friends all told me they've had great experiences at Ruby's and that they've always had great pedicures (involving the grater that gets the skin off your feet). So maybe it was just this specific nail tech. My nails themselves look great though! Overall, Ruby's is definitely a hit or miss. read more

I got the pedicure here and it was nice with warm towels on your feet and calves. They use a file and sort of pu mace stone to remove dead or dry skin from your heels. If you have a lot to work on you may need two or more visits to get your feet spring ready. But the services are nice and the staff friendly. I will come back. read more

I like it here a lot. I moved into the Galleria recently, and was looking for a local spot to get my mani / pedis. I am super excited that Ruby is right behind my building. I can always relax when I go there. I love the Friends episodes - its always super entertaining and completely relaxing to just zone out and watch the show while they are working on my nails. My nails have always looked beautiful each time I have gone - absolutely no complaints. I always walk in and they are quick to take me. Very efficient business, and the price is right. $13 for a mani means I can get one every single week. What's not to love? read more

Never been a particularly loyal customer here, but I had to write a good review after today. Got in and claimed my birthday free manicure. Turned out my gal Gigi recognized me from last time and apparently also on the streets. Super friendly, professional, and after knowing that it's my birthday tomorrow, she resorted to give me my free manicure, added in some spa elements, shoulder massage, asked me about my dress for tomorrow and discussed with me for 5min about what color to get for my pedicure. Who else would pay this much detail to a customer?! They don't offer gel or acrylic, so I had to book another salon to do SNS/acrylic nails tomorrow, and Gigi ended up talking to me about the pros and cons of each time, gave me advice even though she knew I wouldn't be coming back to Ruby Nails for that particular manicure. Literally the friendliest, caring and personal salon ever. Not to mention clear, professional, efficient. Price is definitely a little high, but if you're looking for real pampering, this is the place to go. read more

My daughter and I have been going here for years. We love the kind young women who make us feel special and who do a great job on nails. When governor allowed they reopened with extreme protections and hygiene protocols . Pls help support our friends and keep this small business from going under. They have a 20% off sale in until February. read more

Very clean and nice ladies. I got right in and got my perfect pedicure. Relaxing chairs I'll be back

Went with my daughter, at her request to get a manicure before a family wedding. We were staying at a hotel close by- the salon was clean and inviting, and we felt welcomed. Since i am unaccustomed to having nails done, the experience was nice and the hand massage so welcome- it was a lovely treat! read more

I went to this place months ago to get a feel for it. I walked in at lunch to see if they would remove my no chip....just a quick service to see how they were. I've been looking for a good spot in Evanston and they're close to work. I was immediately turned away saying they didn't have time, even though they only had two customers and several technicians. Today I made an appointment to have my no chip removed and the man on the phone was very nice. When I arrived, I checked in and then heard the manager/owner yelling at him for taking me for a no chip removal when they have regular customers to take care of...again, there were only two, and two technicians were just chatting and playing on their phones. Apparently, if you're not getting full service, you aren't important enough to go here. Sad. They just lost a possible standing two week appointment. read more

I got a no-chip mani yesterday. This is it today. The service itself was great but I spent a lot of money on a no-chip French mani. Not sure if I'm going to come back here. Either that or I might as well get a regular mani! read more

Ruby Nails - Evanston - My thumb nail polish chipped! - Nail Salons Near Me - Evanston, Illinois

Updated- just had another manicure, this time from Amy, and it looks absolutely perfect! She took her time, was very careful, and very polite. Also, the salon overall is very nice. It's well-lit, clean, and they always have Netflix on. Very relaxing - not the manic atmosphere of some other salons. ---- My no-chip manicure ended up pretty well- a couple messy spots and some bubble in the top coat, but one painful ripped cuticle. read more

Ruby Nails - Evanston - Nail Salons Near Me - Evanston, Illinois

At Ruby Nails you will get impeccable manicures and very relaxing pedis even on the busiest days. The owner is always welcoming and ensures smooth operations. I've been going to Ruby for over a year and each time is perfect, all the employees are professional and devoted. The color selection they have is so impressive!! You can make an appointment or just walk in, which adds on convenience. And there is always a fun movie playing! You can even bring your own glass of wine. I've always had a great time and leaving happy with my nails. Definitely try Ruby and won't regret it !! read more

I had been going here prior to new ownership. Unfortunately, my experience since that time hasn't been good. My cuticle was bleeding and hurt so badly that I had to yell, "OUCH" before the technician realized what she had done. Worse than that, the tech decided to use the cuticle nipper on her own fingers when I paid for services. Upon returning for my polish, she proceeded to use that same nipper on one of my nails. When I said, "You just used that on your own finger!" she replied, "Just a little, just a little". I am not going back to this dump! The ambiance is horrible, there are no new polishes, the holes in the wall are uncovered, and worst of all the services provided by the new owner are less than satisfactory. I wish there was a negative star to give this place! read more

I have been using this salon for a year now, since coming to Evanston for work. PROS - best gel manicure in the business, it can last up to a month, you need it changed for growth not chips! They never use machines to get your gel polish off - this is great for your natural nails! The team is very friendly and care if you like your color. They always offer you a drink. A digital loyalty program that replaced the previous punch card. Location is great! Price is right. CONS - only one, you always need an appointment, it's tough to get in as a walk-in. read more

The best experience I've ever had!!! First of all they are a family owned business and welcome all customers with open arms literally. My pedicure was so awesome!!! Thanks Bella!!! And Martha was so fast with my mani!!! One of the owners helped me find a color and they also have a rewards program where you can get a free manicure 14 days within your bday! They also have Wine Wednesday!!! This will definitely be a repeat spot for me and I'm referring everyone I know to them!!! Never once complained about the no chip, knew exactly what to do!!! Couldn't be happier! Trust me this is the place to go if you're in the area!!!! Thanks again ladies!!! read more

I've gone to Ruby every month for the past year and I've never been disappointed. Despite being filled with other NU students on Tuesday (20% off with wildcard!), they always fit me in. Once my toes got messed up and I went back to get them fixed for free twice!! They do a good, solid job and they have really fair prices. All the people are really nice as well. Thanks Ruby Nails for keeping my toes looking great and providing me some stress relief during my years at NU!! read more