Just so so. Service was fine but the Bison Steak was super tough. I ordered it med rare, and it was, but I could hardly cut the meat. My husband chicken parm was just ok. T read more

Service was slow for us. Took 10 mins to get drinks and around 20 or so for our food. A larger group that was sat after us ate and got their bill before we got our food. The manager(maybe owner) did come check on us and apologized for the wait. Everything we ordered looked like it came from a bag from the freezer. Nothing looked freshly created. Disappointing for a vacation meal. The ambiance was cool and we did like the antiques. read more

What a cool place. A real madames house feel. Saloon next door for your drinks. Vlue cheese was not so good. The wings were great. My wife liked the blackbean burger with mushrooms. See us on YouTube at Coolest Life. read more

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We had lunch here, food was very good and the service was great. Appreciate the veteran discount, highly recommend. I had the Prime rib sandwich and it was fantastic. read more

Let's be honest. You get drawn into the western vibe of this place. Keystone is beautiful, the area is A+. The restaurant is charming at first, then you notice the dust everywhere. You catch a whiff of the cafeteria like scents, and you know- you're in for it. I felt vulnerable after noticing everything- including a sneak peek into the kitchen( the line cook was putting lettuce and tomato onto a burger with his bare hands. A guy was prepping salads with a bushy, uncovered beard. Because of this I reverted to ordering what I thought was the safest- chicken fingers. They were banquet straight out of the bag. After I enjoyed what was a memory of my childhood - it's safe to say: I'll never come back. read more

Ruby House Restaurant - Straight outta your freezer chicken tenders. - American Near Me - Keystone, South Dakota

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Overall the meal was good. Ruby Burger was good and sweet potato fries were unseasoned as they should be. Chicken Penne with artichoke cream sauce was good but very rich. My only complaint was the iced tea that was barely tea. Service was good. read more

Great food and service right on the main drag in Keystone. I had the Trout with steamed broccoli for lunch and it was excellent. My wife had the Santa Fe chicken salad and it was equally delicious. Get an outside table if you can. read more

While in Keystone visiting Mt Rushmore, we stopped in for a bite to eat. We ordered a club sandwich and a chicken sandwich. The food was ok but nothing spectacular. The restaurant was clean, as well as the restroom. If you are simply wanting a drink, this is a good place to stop by. read more

We had dinner here a few nights ago, when we visited Mt. Rushmore. The place was fairly busy for a shoulder season weeknight. Wife ordered the walleye fillet with rice, and hers came out pretty well. I ordered the bison ribs with broccoli. The ribs were beyond well done. Yes the meat fell off the bones, but they were pretty chewy and lacking in flavor. There was a cup of BBQ sauce provided which helped a bit. As for the broccoli? It too was very overcooked, limp and without taste. I was somehow anticipating fresh sautéed broccoli, not -- whatever THAT was. Room ambience was nice, a good Western vibe to it all. Pretty unlikely we'd be back to see Mt Rushmore again, so a repeat visit here is not likely either. read more

Great food, excellent atmosphere , Price was a little high but all in all great experience read more

Such great food!! Super service from Tandra. The restaurant was a Vito g and very family friendly. Prices were fair. I had the Indian Taco and my husband had the Ribeye. Both were perfection!! Definitely a forest stop. read more

Ruby House Restaurant - The family at Ruby's - American Near Me - Keystone, South Dakota

This place comes highly recommend. First you have this person asking you if you want anything from the bar. He has no drink menu and if you are not ready he does not come back. He is rude and come to find out at the end drinks are from another establishment then the restaurant. They don't tell you that. Service was good and the food is good. Trout plate, could use a little more spice. Chicken fried steak and smothered Burrito all good, potatoes skins are big but dry. Atmosphere is good and loud. read more

The only thing I like about this restaurant is the ambience and the location nearby Mount Rushmore. Here is a photo of the country fried steak after I tried to scrape off the over fried burnt breading that the server said is normal for this restaurant. Meat was overcooked, tough and cardboard-like. My college dorm version was much better than this. Fries were soggy. I couldn't even trade for other food because no one from my party liked their food. Other food in my party was overcooked and dry (i.e. burger). They charge more if you don't pay with cash. For this quality of food the prices were not worth it. Overhyped and I don't understand the high ratings of this place. Note to management (if you care): next time someone expresses disappointment/disgust in their food and clearly didn't eat much of it, consider comping/refunding their meal, which is standard for reputable restaurants. A measly 20% off of a ridiculous price (for the quality and location) for ONE DISH is insulting. I wish I didn't waste my time here. read more

Ruby House Restaurant - Country fried steak after I tried to scrape off the over fried burnt breading that the server said is normal for this restaurant. - American Near Me - Keystone, South Dakota

Our experience at Ruby House was simply terrible. The food was just nasty, service was basically non-existent, and I regret ever noticing this place. A restaurant like this could never exist anywhere other than a tourist trap area. It is complete garbage and the worst experience I've had at a restaurant in years. We began to suspect there was a problem when we sat outside for 5+ minutes without a server - who then took 10+ minutes to bring out drinks. There was nobody else around and they weren't busy. But we were hungry and had hope it was just a fluke. It wasn't. About 10 minutes after placing our order, the server reappeared and told us they were out of prime rib. So we picked something else. More than 20 minutes later the food came out and it was gross. Mind you we had been waiting 40+ minutes at this point. The $27 baby back ribs looked and tasted like leftovers. They "indian taco" fry bread had grocery-store taco mix on top with a piece of fry bread made yesterday. The fried shrimp and french fries were clearly made in dirty oil (dark brown/yellow) and the kids wouldn't eat it. (If they are hungry and won't eat french fries - there's seriously something wrong.) The prices charged for the menu items were simply ludicrous for the quality of the food.Just because a restaurant looks nice, doesn't mean it is. The server never came back out to check on us and we had to get the attention of another employee that was just standing around, who let someone know and our server appeared five minutes later. Heed the reviews and avoid this place! read more

Ruby House Restaurant - Avoid this place! - American Near Me - Keystone, South Dakota

Watch the take out food! Potato was hard, chicken strips all breading and soup was horrible. I do not recommend this place.

anyone heading to Keystone you will love going to Ruby's house restaurant. The decor is like you're back in the old western days and the food was delicious and the service I give a 10+ I'd like that when you go to this establishment that they have a separate server that will just come out to do your drink orders and then you have your waitress that takes care of your food they go above and beyond to make sure that you're OK and also the entrées come out in a timely manner and the food is hot and we end up eating here two nights in a row because we really thought what a great place why should we go anywhere else so you traveling to Keystone to see Mount Rushmore stop at Ruby's restaurant. You will not be disappointed. B V Simi Valley CA 93065 read more

Food was cold and service not so good. Ate on the patio as we had our dog with us and the amount of foot traffic on the patio was ridiculous. Price for what we had was and how it was prepared was way too high. I don't mind spending money on a good experience but this was not one. read more

Not a very organized establishment. The wait staff seemed untrained. The food was mediocre at best.

My husband and I returned to Ruby House for dinner this time rather than lunch. The service provided by Anna was excellent. The restaurant is always clean and the ambiance is wonderfully vintage. My husband thoroughly enjoyed his spaghetti and meatballs. I on the other hand ordered the country fried steak and was somewhat disappointed. The meat I would guess, was purchased breaded and frozen which was then dropped in a fryer. I find it frustrating that restaurants haven't figured out that it isn't difficult to buy fresh meat and bread their own rather than cheaping out and buying pre-made. I will say the Gravy was excellent and not doused in pepper which has been my usual problem. All in all, our experience was overall good. We'll be back and I'll try something else next time. I would recommend the restaurant for anyone coming to Keystone. Don't forget to at least walk thru the saloon for more pictures to add to your trip. read more

Service is a 5 star. Food was Meh, 3 stars at best. Cafeteria food. Nachos were "concession stand" cardboard chips, cheese sauce and old Elpaso jar salsa. read more

Ruby House Restaurant - Nachos - American Near Me - Keystone, South Dakota

Had a great experience, service was good, steak was cooked perfectly medium rare! Atmosphere was really cool with live music.

Very poor quality steaks and prime rib and the former were overcooked. Sides, salad and appetizers fine. Not worth the money,

Food 3/10 Atmosphere 8/10 Our group of Nine wanted to like this place, but after we all left slightly disappointed that the food wasn't great. I ordered the Reuben and the bread was almost soggy and hardly toasted. The server came out and apologized that the kids Mac and cheese was taking so long. When it was finally brought out it was refrigerator temperature. It seems like this place relies very heavily on their "tourist attraction" atmosphere. read more

Recommended to us by a local. Not the greatest. New Orleans Cajun pasta wasn't spicy, way too much chicken and not enough of the other stuff. The shrimp was okay, dipping sauce wasn't that great. Fries were soggy. Lots of flies flying around for some reason. Server never came to check in on us. If you wanted an alcoholic drink, it was taken by another guy from another part of the restaurant? Which I thought was weird. Decor was cute and located on the main strip read more

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Bison burger was average in taste, came with leaf lettuce, tomato. pickles and fries on the same plate.

Had a fabulous dinner at Ruby's. I had the coconut shrimp and pina colada sauce and it was divine! Service was friendly and anticipated our needs (refilling glasses before empty). We were seated and serviced promptly. Food was out quickly. Highly recommend it if you are looking for a delicious meal. read more

We were in Sturgis and after a long day on the bike stopped in Keystone to walk around and grab a bite. Everywhere we went was crowded, but we decided to try the Ruby House. Not too bad. Food was ok. They don't serve liquor in the restaurant but you can walk over the the bar next door and bring it to your table. They also send a server from the bar over every once in a while to see if you want anything. So you're paying 2 bills if you want anything alcoholic. Not a big deal. Place was a little "tired" and there were flies. Kept shooing them away from the food. Not an awful experience but not great, either. read more

OmG...I can't believe that such a cute restaurant has the worst food...The only one star is for great music next door (bar)...whatever we ordered it was burnt...it didn't taste anything...The salad was the worst salad ever!!! Im not talking about dried mushroom and burnt meat...Im not recommending this place at all! read more

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We were weary bc of other reviews, but the wait at the powder house was 1.5 hours. This place was cute and friendly. Had buffalo steak and potatoes- our food was great! So was our server- would def recommend! read more

Same food I would get at my high school cafeteria but 5x the price. At least the server was polite.

Came to the Black Hills unaware it was off season With few options we picked Ruby house Interesting decor ...a lot to look at while you wait for the slooooow service My husband ordered a steak, underwhelming, fatty but he said was "ok" His side was mashed potatoes- and again flat I ordered the Walleye, broccoli & a bake potato Fish was very good, broccoli said steamed, I would say raw ( and I like a bite to my veggies) bake potato never arrived The waitress, although kind never checked on us, brought out the check without asking if we needed or wanted anything else She did apologize for the potato and removed 10% off the check All and all I would suggest picking a different spot if you can read more

If the restaurant is too busy, you can always go upstairs to the Balcony Grill. Same food, just self-service. I enjoyed sitting outside and enjoying the scenic town view. The Indian Taco was amazing! Massive but delicious. read more

Ruby House Restaurant - a taco topped with cheese and lettuce - American Near Me - Keystone, South Dakota

Don't come here for the food. One star at best. The absolute worst Filet Mignon I've ever had. Tough, Chewy, and a general bad flavor. I did not eat half of it. One of our party ordered the ribeye, it was also tough, hard to cut with a steak knife. They did not eat over half of it. The baked potatoes were so hard and overcooked. The breaker mushrooms were inedible. Frozen, old, and mushy on the inside. They had Probably had probably been in the freezer for years. The ambience is pretty cool. And gets three stars. The service staff is filled with student visas, poorly trained, barely speak English and have no clue about the menu. Service overall: two stars. There are none of us in our party who would ever return nor recommend this place. read more

It was one of the few places open for dinner since everything closes early in the area. I didn't like this place at all i had to walk across to the bar next door to get adult drinks, the service was terrible the server was tired and gave us attitude. i will come back to this visit Mount Rushmore but i will NOT come here again. The food had no flavor at all. read more

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The food was good. Not oustanding. Our waitress was a bit ornery. The atmosphere was ok. The tables came out of a church basement.

This restaurant was a fun place to stop in and check out just for the historic decor in the entire place. The photos, animals, and guns on the wall made this the perfect place to stop in when checking out stuff from the history of the Black Hills. The service was slow and not engaging and the food was okay and not worth the price, but I am glad we stopped in to check it out. We will not come back, but if it is your first time in the area it is worth giving a shot. read more

Food was good. We had an appetizer assortment and monte cristo sandwich. The appetizer plate was very good. The sandwich was ok. We sat outside on the porch and the atmosphere's was enjoyable and the service was good. read more

This is down to the bones Country from the pistols, rifles, and muskets on the wall to the very sweet waitress dressed in a saloon girl dress. They have what you would expect like game meets like beef, elk and bison (stew in a bread bowl or burgers patty) and even sarsaparilla. I'm from N.J. I've never seen let alone tasted sarsaparilla. (It's like root beer with a little less bite). My wife had the Indian taco ( that's what they call it) she liked it because the bread was soft and not soggy. My son had the Buffalo stew in a bread bowl. He liked the meat, broth and bread. Everything else was overcooked and stringy. I got the Ruby burger because I didn't want a patty. It was juicy and made to order. Just what I needed. We all love The sarsaparilla!! If your in Keystone check it out if not to eat then go have a drink at the bar. Maybe even try a sarsaparilla. read more

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We were hungry and wanted a home cooked meal. We thought we had found the right place. However, after our food came to the table we weren't impressed. My husband ordered the ribeye steak cooked medium w/a loaded baked potato and a salad. His steak was nothing special & the salad was full of carrots. They were out of baked potatoes so he got loaded French fries instead. When he received the loaded French fries...it was fries w/a side of cold cheese, baking bits, & a tube of cold sour cream. My daughter and I both ordered the chicken fried chicken. She ordered fries and I ordered mashed potatoes. The chicken fried chicken was straight out of the bag you can get in the freezer and the mashed potatoes were just not good. We also had soup that came with our meal. We took one spoon full out of each cup and left it sitting there. Tasted straight out of the soup package. My son ordered fettuccine Alfredo w/shrimp. It was just ok. Here's the worst part...our less than desirable meal was $97. The two stars I gave was for our server. Our server was nice and attentive after he finally came to the table. The owners have tried to make the restaurant look like an old time establishment. It is a little overwhelming to me. read more

I'm rating it a 1 star and would not recommend to anyone. Usually I am pretty fair with ratings and never have given one this low. Food was mediocre at best. It was very much homestyle as anyone could easily make it. Not worth the money at all. The decor was very cute. read more

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