I was passing by, I was interested in the tailor shop but I was harassed by a shirtless man inside the shop. He came out rushing through the door asking if I had a problem. I was simply interested by how unique the store looked it made me feel in danger. I won't be passing by anymore in fear of my safety . read more

Ruben's Alteration Shop is hands down the best in Orange County! Ruben consistently does a phenomenal job, and his attention to detail is unmatched. I've been a loyal, returning customer for years and have always been impressed with the quality of his work and customer service. I highly recommend his services to anyone looking for expert alterations! read more

I work nearby & needed an alteration on only the length of my bridesmaids dress. I came in on a Saturday & told him that I needed it by Tuesday. When it was time to pay for my dress up, I saw the credit card machine set to $78!! For an "express" hem. I don't know what the definition of express is but I guess 3 days is "express." I was shocked at this steep price & I made a comment on how expensive it is for just a hem on the length. He's also not friendly with a grouchy face & answered back, "the price should be double!" Thankfully he steamed my dress but as I was waiting for him to finish.. another customer came in to pick up 3 pants. It seems he forgot & asked the customer to either come back at the end of the day or tomorrow morning. What a bummer.. the guy was really understanding but still no apology from Ruben on not finishing Anyway.. $78 for an "express" hem on a bridesmaid dress. Dropped off Saturday & picked up Tuesday. Paid by credit card. I hate to leave a bad review on a small business but I feel bamboozled & hope to prevent others from experiencing the same thing. read more

I walked in needing a same-day hem on a pair of pants, and Ruben absolutely delivered! Not only did he accept the job without hesitation, but he also had them ready in under 20 minutes. Fast, friendly, and professional service. Highly recommend if you're in a pinch or just want quality work done quickly. Thanks again! Side note he has really cool art work up done by his son. read more

Would not recommend this place is unorganized and expensive. Not to mention multiple trips because items were not ready on time as promised, they completely forgot to hem the pants i dropped off, but still charged me for the work , requiring return trips. Gave it a 2nd chance for service and both times were frustrating and displeased. Will never return. read more

My daughter is super shy but they were really nice and friendly to her. They did an awesome job with doing a hem on her cargo pants. And, they also did great job with a hem on my husband's jeans. I asked if everything could be done in a few days and it was! The price was also the usual price that I get charged everywhere else too. I will definitely come back here. read more

Business has been a fixture and came highly recommended. I needed a quick suit measurement and stopped by. Got my measurements for a wedding out of state and was out the door in a moment's notice. The gentleman was prompt, sincere, and gave good advice. I'll be back to get some fancier things altered. read more

was a little skeptical going in but Ruben is a professional at what he does! knew exactly what i wanted done with my pants with only a sentence from me and has a quick turnaround time. read more

Fabulous small business that really knows his craft. He is reasonably priced but he can move slower than promised. I don't live far so it is not an issue, but if I was traveling far... the delays and lack of communication would annoy me. Every time I have used his shop, items were completed within 1-3 days. He does great work and talented in altering difficult garments. AAA+ read more

Ruben's Tailor Shop - Found this dress at a yard sale and had altered to fit her like a glove! - Sewing & Alterations Near Me - Orange, California

I'll be honest, I'm afraid to bring my suits to a tailor, especially suits that are almost 80 years old! I was given a beautiful vintage 1940's suit for Christmas, and while it fits me to a T, it needed some love and care especially inside the jacket collar. Luckily, most of the damage was inside the suit jacket but can see the lapel coming loose. I was recommended to bring it to Ruben's. When I got there, it wasn't the cleanest or fanciest spot where the tailor is wearing a $5000 bespoke suit and offers you water from Singapore. Ruben wasn't there, but another gentleman was. He was helpful when I showed him the tear in my suit collar, he asked if I wanted done that day but I understand it takes time. so I said I'll pick it up next week. But leaving my suit jacket there was like dropping off your kid to school on the first day, I was a worried parent when I left. A week went by and on my way to Ruben's, I had all these terrible scenarios running through my head: What if he did some Frankenstein stitch job on it? What if they accidentally sell the jacket to someone else? Why am I in back of this police vehicle? I got there, and the moment I walked in, I see some guy passed out on the couch. At first I thought it was Ruben, and I thought "Poor fella must've spent all night working on my jacket!", but then I saw Ruben himself working the finishing touches of my suit jacket. All my worries went away and I was very happy with the results, and got a decent price where I didn't need to rob a bank to pay for it. You can see the difference in the photo below. read more

Ruben's Tailor Shop - Sewing & Alterations Near Me - Orange, California

Horrible experience, very unorganized. Took a dress to get tailored, when arriving for pick up a week later the dress was no where to be found, they asked me to take a seat while Ruben himself arrived. While waiting there was another customer who mentioned they had her waiting for over 2 hours, another customer arrived for pick up, they returned his items without even noticing that they were never worked on. After waiting some time the dress was found and also never worked on. Very frustrating as the dress was needed first thing the next morning. They right away got to working on the dress, when it came to payment, a discount for my time loss and the inconvenience would haven been the least, I asked Ruben & he still questioned why ask if nothing had happened. Very unprofessional, do not recommend! read more

So I needed to go see a tailor to get some measurement for a dress that was going to be made for me, and so I came to Ruben's since it was close by to my house and where I was running errands. He was, I'm sure, busy with so many other things that Wednesday, but dropped it to help me out and measure what I needed to get measured. He wrote them out and gave me my measurements and I was set! Thank you so much Ruben for your awesome service! read more

Ruben's Tailor Shop - Sewing & Alterations Near Me - Orange, California

Ruben's tailor has done a great job on basic hems and also elaborate pageant dresses that needed tailoring. Nicest family and great prices!

Alteration cost was explained up front. Prompt and Courteous service. Located in a convenient area on Main St near St Joseph and CHOC. Definitely coming back to have my other pants hemmed. read more

Went in person and asked them to sow my bag. They said to come back in a few hours. I asked them how much it would be, to which the older man said "300 million dollars!" We laughed and then he said "No worries, don't worry about it" I thought "oh, that's nice". When I came back to pick it up 2 hours later, I handed his assistant some cash and the older man said "no, it's $65". I was very confused as he explicitly told me not to worry about it. He said that he assumed that I had money (I had brought in a Louis Vuitton purse, but it was fake). I told him that he should never assume what somebody makes off of what they look like, and it's important that he is clear with his clients what the prices are. Then, he tried to get me to pay him $45, and was being very condescending and complaining to me about his light bill and water bill for the store. They also took a hefty chunk of change out of my purse that I didn't notice until I left. My purse looks horrible by the way but I paid 30 dollars for it so it's whatever. Be careful if you go to them for tailoring. read more

Ruben's Tailor Shop - Sewing & Alterations Near Me - Orange, California

I went to get a dress hemmed with a couple of other items. I was not told the price upfront and when I went to pick it up he told me the dress alone would be $65. This is double what I've seen other places charge. I also asked to pay for the majority of the cost in cash and $20 on my card. After I gave him the cash, he charged my card the full amount and handed me back the cash saying he forgot. While Ruben was nice, I was frustrated with the lack of transparency and the organization of the sale. read more

TOTAL RIP OFF. I came in for 2 jeans that had rips in them. He gave me a quote when I first got there after he put in a ticket in. $48.. for rips in some jeans. I was like okay this place looks promising. Oh boy I should have checked his work when I was there because I got home. And the rips are still there on one of the jeans!!!!!!!!!!!! They are orange tab Levi's too. He kept saying the person who did them before totally messed them up. (I had no clue because I got them second hand) when I got home and looked at it. It seemed like he didn't do anything to it ???? I'm confused. The other pair of jeans looks like a home Ed student did them. It was sloppy. For the price he is giving out it's ridiculous how bad they looked. Oh and mind you, when he said it will be ready they are not ready. He told anytime on Saturday. I come in and say not ready yet. Unprofessional. I should have listened to my mother and go to a tailoring place down the street who has reasonable prices and are nice! $48 for some tailoring on rip jeans is actually crazy. read more

I had a few of my boots repaired with him and ALL of them look HORRIBLE. Here is one example. They poured glue all over my $500 boots and on the other not enough glue and they came apart the first time I wore them!!! I also asked him to dye my other black boots to make them darker and bring them back to life- WHAT A WASTE OF MONEY they look exactly the same!!! I ended up buying Fiebings Leather dye and did it myself very easily. DO NOT GO HERE!!! read more

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We needed a last minute, same-day alteration and Ruben's was able to help us in a pinch. Appreciate the flexibility and responsiveness.

Ruben is a genuinely nice man so it is with some trepidation that I give his establishment only two stars. I have been wearing suits to work for over a decade and have dealt with multiple tailors so I know something about this industry. Unfortunately, I no longer patronize Ruben's Tailor Shop because items are typically not completed on time and on a couple of occasions garments were completed incorrectly. Notwithstanding this, I wish Ruben success in his future endeavors. read more

Excellent work on my favorite sport coat. Over the last few years I have lost roughly 45 lbs. My favorite jacket no longer fit. I tried and tried to find an adequate replacement but failed miserably. Ruben was able to tailor my coat to fit me perfectly....and for way less than a new coat. It's tough to buy off the rack when you are short like me. Two big thumbs up from me!!! read more

Came here on a Wednesday to drop off a pair of pants that needed to be hemmed. The man had me try on my pants and measured the desired length I wanted. He was very friendly, and informed me that my pants would be ready by Friday. Friday afternoon, I came back to pick up my pants. The man told me it wasn't ready, he literally haven't started on it. I told him it was ok, I will pick it up sometime next week. Luckily I wasn't in a rush to wear the pants anytime soon, so I wasn't really bothered. I work nearby the tailor, so I decided to not rush on picking it up. Friday came again and I was so sure my pants would be ready. This time it was a different man working, I gave him my ticket as he starts to look for my pants. At first he was about to give me someone else's pants?(he didn't even bother looking to match my ticket to the pant) I informed him it wasn't mine. He was looking for my pants for a while and couldn't find it. I told him the color of the pants and it was no where in his rack of clothes. Luckily I spotted my brown pants piled up with a bunch of other clothes on their back table. (Obviously they don't keep things organized) As he pulled my pants out, he said it wasn't ready because he had some questions about the bottoms?(They had my pants for over a week? And didn't bother calling me?) I just wanted them hemmed, then he starts measuring me with the pants as I hold it up on my hips. I told him it's already been measured as the pins were still attached to the bottom of my pants. He insisted and marked my pants with his chalk. The chalk mark looks so much more shorted than the pins attached. From there I knew, I was not about to get my pants cut too short! I even had to show him the big difference of the pins and chalk marks! So I told him, I rather take my pants elsewhere. Bad service, unreliable... take my business elsewhere. read more

If you want a tailor who gives you your material on-time, this is not the place for you. Everything seemed great when I entered the door with my $70 blazer on Sunday. The tailor (which I'm guessing was Ruben) came out from behind this half wall, clothes thrown everywhere throughout this beat-up shop, CLAIMED that he was able to take out the shoulder pads from my blazer by Wednesday. He was cracking jokes and trying to talk me out of what I came to him for. He was trying to convince me that the shoulder pads look fine and I don't need to get them out. OKAY RUBEN. I GET IT! I do not want to look like a broad shouldered bafoon! Therefore, he said he could get it done by Wednesday--I needed the blazer Thursday, so everything looked good so far. When I came Wednesday morning 15 minutes after they opened, another gentleman was there to assist me. After waiting 5 minutes while he hiked through all the clothes on the ground, furniture, random dusty shelves, he could not locate the blazer. He called Ruben and asked where it was, Ruben reports that it is not finished and I come back tomorrow. IT IS A WASTE OF MY TIME TO DRIVE OUT HERE AND NOT GET WHAT I PAID FOR!!! He not only could not locate the item at the time, but suddenly remembers it's not even finished. After a brief argument, I reluctantly left (because he couldn't even find it in that dumpster of a room anyway) to come back an hour later to a finished, dusty blazer. On top of everything that they put me through to finally get the finished product, he did not even discount any of the blazer for my wasted time and gas money, AND tolerance! I was late to work and did not even get a good quality tailoring job --probably cause he was rushed to finish it. TERRIBLE tailoring service, UNTRUSTWORTHY staff, PATHETIC customer service, and honestly just a smelly, dusty, gross business. If any of this yelp review sparks you interest, then by all means, GO! However, just know what you are getting yourself into. I had to come home and shower off the gross odors and horrendous service after entering this Hell hole. If I were to compare this place to one thing, it would be a haunted house on halloween. Enough said. read more

Fixed my dress! Had a dress that was a bit too large, with a challenging asymmetric hem/ruffle detail. Dropped it off Monday, and Ruben had it fixed Friday as promised. $35 (to take in the sides and fix some seams) well spent. Thanks Ruben! I plan to be a repeat customer. read more

**PLEASE READ** I WAS CALLED A MOTHER FUCKER BY THE OWNER!! *** Short and simple. Ruben said he would have my dress ready by Friday 5pm. Friday came and it wasn't ready. I told him when I dropped it off I was flying out Saturday so I really needed it done, and he assured me it would be. Obviously it wasn't. So I was upset to find out my dress wasn't ready. Long story short he wanted me to pay for the zíper (that he broke while measuring my dress) that he fixed but yet it wasn't hemmed (original reason I went for) so I told him I didn't think it was fair for me to pay him. He continued to THROW the dress at me and said "Get out of my shop you MOTHER FUCKER" My face he called me a MORHER FUCKER. I just simply responded with "wow very nice manners" as I was walking out the shop he kept saying "FUCK YOU" "FUCK YOU". I obviously didn't stoop to his level, so I just left. Luckily I was able to get my dress fixed somewhere else. Moral of the story. DO NOT GO TO RUBENS SRUPID ASS TAILOR SHOP. PERIOD! ONLY REASON HES EVEN GETTING A 1 STAR IS BECAUSE IT WONT LET ME POST WITH OUT A STAR read more

Owner was very friendly and did good work. I thought it was expensive to hem a few dresses but first time doing it, so prices might have been in line. They were on time as promised. read more

Upon arrival I was greeted immediately from a gentleman behind the counter that was working on other custom alterations. He then asked how he can be of service and accommodated me and advised that it would only be $20 for waste and length alterations. The garment was ready at the time and date that we agreed upon. The slacks fit perfect and I was very pleased. I would recommend anyone that has a suit to come down for a perfect fit! read more

Ruben's Tailor Shop - Front of shop. - Sewing & Alterations Near Me - Orange, California

Extremely overpriced. I went in to get a simple dress hemmed, and they charged double than what most places do, they also are very disorganized. Wouldn't recommend if you are bringing in valuable items. read more

Ruben was incredibly kind and very helpful. I really appreciate his promptness and good attitude. I came in to have my pant bottom fixed and his work was a job well done. I'll definitely be back! read more

PLEASE READ: Do not come here! I asked the old man if he could overnight alterations and he said of course, you can even pick it up tonight. He told me to come in at 10 am. I got here at 10 am on the dot. With the false advertising of the hours and him arriving at 11:15 am I was so frustrated. His response was "I'm late there is nothing I can do, what do you want me to do in this moment" I responded I want you to act like a business owner and take accountability. It was a waste of my time especially since I'm on a time crunch. The topping on the cake is as he was looking for my pants, he realizes he didn't even start them. Are you friggin kidding me? This old man should not be running a business by himself. I promise you with my life if you go here, you will be disappointed. You will waste your time and money. This is the worst place of business I have ever been too. read more

I am not happy with the service I was over charged compared to other places . I left a dress with its dress case and it was lost was not given a discount and the tailor was rude not going back read more

SUPER NICE - AMAZING PEOPLE! VERY ACCOMMODATING! I needed a patch sewn onto my uniform on a Sunday at 4:59pm (I know, right ;) which, I was sure they weren't going to be able to Accommodate me but, was I ever wrong! I am so grateful for their hospitality. They went above and beyond; not only by helping me at 4:59 but he also offered to press both my shirt and pants (this kind of customer service is unheard of these days). Now please keep in mind, this is after hours and they didn't have to do that whatsoever but those are the kind of people they are! I will definitely return for all my tailoring, alteration, etc... needs! Oh yeah, and the prices are extremely reasonable $ So, thank you so much! Such a pleasant experience!! read more

WARNING: Find some where else to go! This tailor shop makes promises they can't keep and they don't take accountability! Tailor told me to come in at 10 am! Note I emphasized a meeting at 1 pm in Santa Monica. Not only did I get there at 9:55am he was an hour late arriving at 11!!! The only thing he said was what do you want me to do! This old man is so disorganized and out of the loop. WHY iS HE ALLOWED to run this business. Topping of the cake, he didn't even start the pants. I am over this place. We got into a huge argument but I let it go because he was old and confused. I def do not recommend this place. PLEASE AVOId AT ALL COSTS. If you need more details message me. read more

I've been going to Ruben's for years, and I think I owe him an overdue review so here it goes: 1. Ruben: very friendly and knowledgable. He will not accept the job just for the money. There were times I needed some adjustments on my bespoke/vintage sport coats, he gave me his own opinions of how the jackets looked fine without the adjustments, or if the canvas would fall apart if he opened the jacket up to alter. He was right every. single. time. 2. Craftsmanship: OUTSTANDING! He's probably the only tailor whom I can trust with my sport coats/suits. In case you are not pleased with the outcome of the work, just ask him right away and he will redo at no charge until you're happy. 3. Pricing: reasonable. He's developed a set of prices accordingly to the jobs already. 4. Time and punctuality: Okay, I have to say he himself runs the entire shop so delays happen once in a while, I won't deny that. PROTIP: give him a call the day before if you really really need that piece to be done by the time promised. It's been well over 2 years since the last time he missed the deadline. 5. Parking: very limited in the front (2 spots), but there are more spots behind the shop which are reserved for Ruben's only. DO NOT park at the Nguyen's Kitchen next door because they will tow your car. read more

DO NOT COME HERE. Owner is super unorganized. My husband came here with his groomsmen and every single one of them had a problem. He would quote them a day and when they would show up for pickup he would say they weren't ready and to come back tomorrow. Or in an hour. My husband's pants were lost and when he came out he asked, "it's these right?" There was no tag or anything. Stay away. read more

Best tailor!!! Everyone should go here. Great prices and quick turnover. I never post yelp reviews but this place is my favorite

So great! My zipper on my springsuit broke, and i didnt notice it until the moring I had plans for a big surf! They got me in right away and fixed for super cheap. I was able to make it to the beach. read more

This was the WORST tailoring job that I have EVER gotten done, and the WORST customer service that I have ever experienced anywhere. The dress was NOT READY BY WHEN IT WAS PROMISED. In fact, I had to call and check before coming in whether it was ready or not, and each time it was NOT READY. Finally, when it was ready, HE HAD TAKEN IT IN TOO MUCH, and ALSO SHORTENED IT TOO MUCH. There was also an area on the dress that just had a GAPING HOLE in it. Ruben tried to force the dress onto me by YANKING on the zipper up and down. After BREAKING the zipper, he tried to replace it with a standard zipper instead of a invisible zipper in a non-coordinating color. He wanted to use a white zipper, like the kind you would use on a hooded jacket or bag, instead of an invisible zipper on my pink, designer dress. He asked me to return later in the afternoon while he attempted repairs, and when I did, the dress was STILL NOT READY. Finally, when it was finished, the quality of the final product was SO POOR, I was BEYOND DISBELIEF when he wanted to CHARGE MORE than what was ORIGINALLY STATED. The dress looked like it had been through A LOT OF DAMAGE, considering that it had been taken in, and then taken out, and then having to have the zipper replaced. The hemming job looks completely UNPROFESSIONAL and AMATEUR. He wanted to charge an additional $18 for the DIRTY pink zipper he found laying around the store, that he used to replace my brand new zipper on a mint new dress that had never been worn previously. So, considering that he practically RUINED my $400 dress, was LATE on multiple occasions, BROKE the zipper, then wanted to CHARGE EXTRA to replace the one he broke, not to mention the TERRIBLE HEMMING job, FLYAWAY strings everywhere from not trimming them, I calmly asked him for a discount, to which HE BERATED ME, and said that if I paid $400 for that dress, then I was taken for a fool, and that it came with a bad zipper. Now mind you, the dress is from a one of a kind, premier bridal shop in down town Pasadena; which I had fully examined for defects before purchasing; and any decent tailor would have recognized the fabric that the dress was made out of was worth the amount paid. The list goes on and on: Ruben DID NOT save ALL the scrap material, as I had previously requested on several occasions, MISPLACED the hanger, and garment bag that I had brought in, OVERCHARGED, and BELITTLED me since the moment I walked in. I should have walked out right then, and taken my dress to a different tailor. Like a complete CRIMINAL, Ruben also collected payment from my husband, while I was in the changing room, so that he, Ruben, would be able to collect more money from my husband than the amount that was originally agreed upon. BOTTOM LINE: If you want a decent job done, and if you want to be treated like a human being, DO NOT bring your business here. RUBEN is UNTALENTED, UNPROFESSIONAL, RUDE, and essentially a CROOK. His business operates under a CASH ONLY POLICY, and I can only imagine why. The only items that I would recommended bringing here are articles of clothing that you want to pay a lot of money for and potentially have ruined. read more

This tailor shop is amazing! I was referred to this place by a tailor shop down the street (won't mention any names). To be honest, I was a bit nervous because I needed patches sewn on my Jiu Jitsu gi that day and came into the shop less than an hour before closing. They were able to get all 3 patches sewn on my gi before they closed. Extremely nice people, if I could give 10 stars I would. I will recommend this place to all of my fellow BJJ athletes or anyone looking to get great quality work done in a pinch. Thank you so much for getting this done for me when you could have easily said that you're closing soon, like 5 tailor shops did before I arrived. This is a great lesson for anyone that is a business owner or new entrepreneur, it's the little things that you do for your clients that keep them coming back! read more

Why places make pants for leggy super models is beyond me. Hello! There are normal sized women out here too, ya know. Thanks to previous Yelper, Edna E., I decided to try this place out. I was desperately in need of a new tailor since my previous tailor lost a pair of my jeans then proceeded to blame it on me. After she cut me the check to reimburse me for said jeans I knew it was time to cut ties with her. This is a small shop located near CHOC. They do an amazing job and if you're not satisfied they'll fix it for free. Lucky for everyone, I was satisfied. It's cash only too so don't roll in with credit, debit, or check.Not happenin', buddy, read more