The most inconsistent assholes in the city of Reno, and that's saying something…read more One day it's "we don't schedule rides ahead of time, call 5 minutes before you need the ride." The next it's "you should've scheduled a ride with us 2 1/2 hours before you needed to leave." Make up our minds. Honestly it's shitty service and a shitty system.

Bullshit. One way ride, but don't count on getting back. Total assholes…read more Wouldn't give me a ride back from Boomtown. Money on me and all. Not nice customer service.

I give 2 stars because the Licoln Line was early so had to wait for me to cross the street to catch…read moreit. I give the same 2 stars because the driver of bus#568 was super nasty to me. He said something to me as I got on. His ticket box was out of order. I thought that was what he was mentioning so kept going. He snapped at me and said this is the Lincoln Line. I said yes I know. He says we'll some people don't. He was so abrasive. Yikes

The bus drivers are rude they yell at passengers all the time. A female bus driver on bus 13…read morealmost had me in tears. It's really intimidating to ride the bus but unfortunately it's the only mode of transportation I can afford at the moment.

Haven't been able to get never no 1's been in the ticket office in 3 days.In reno nevada , having…read moreto drag my g****** bags around

The security guards don't like native American people they've hassles over my buss pass and for…read moresupposedly sleeping how can u sleep on a bus bench i wasn't sleeping they like to harass me I think they're big wimps

Excellent ride! Larry, cabR710, runs a smooth cab ride. He also found my phone and left it in safe…read morehands where I was at after I accidentally left it in his backseat. Rosie from dispatch was also phenomenal for booking Larry for my ride home and ensuring I was able to retrieve my cell phone. Thank you Mr. Larry and Miss Rosie for keeping a wonderful day exquisite with love, honesty and compassion. Sven, from the customer line, is always excellent as well! Plus, almost every ride I've received has always had friendly, respectful, professional drivers. Respectfully, Leslie

Don't waste your time / money on the company . I reserved a cab 12 hours in advance to take my…read morefamily to the airport on 7/16 at 6:45 am. Never showed . I called asking status and they claimed they didn't have my reservation . Needless to say, I barely made my flight and was forced to pay $200 to park at airport. After 3 calls to speak with ownership, I received a call back from the opps manager Brittany, (3 days later) who claimed she saw my reservation and would get back to me within 2 days .. (I gave her the names of all people I dealt with at the company) 1 week later, after several follow up calls, I still have not received a call back . No wonder their ratings are so poor !!

It's not ok that there is only two wheelchair taxi cabs for the entire city of Reno, Nevada…read more That's a safety problem big time! I'm a former naval officer and disabled wartime veteran. I missed my flight now twice because of the cab not showing up and they told me I can't make a reservation. Wow reno has really gone down the toilet bowel when it comes to disabled access to get to the airport .

The ride itself was fine, but the overall experience didn't feel as professional as I expected…read more Communication could have been better, and the service felt a bit inconsistent from start to finish. I reached my destination, but I'm not sure I'd choose this company again unless things improve.

We loved our trip with Amador lines. The bus was new and kept clean the whole time. We really…read moreappreciate Will cleaning the windows on days we visited the National Parks so people could take clear pictures. Having water always available helped everyone stay hydrated at high elevation. Finally, Will was a gem. Not only was he a skilled and calm driver, but he was very personable. Guests loved talking with him at meals and during down time. Based on this experience, I definitely hope to work with Amador and Will again in the future!

Choose another option! You only graduate from high school…read moreonce in a lifetime. It is also unbelievably expensive to fund your kids through school but even more so their senior year. My daughter's senior grad trip was Friday the 7th and they were to leave AACT at 1pm and arrive in Universal Studios Hollywood at 9pm and arrive home Saturday the 8th at 1pm leaving City Walk at 4am. This was a 24 hour trip that cost us each individually, nearly $400 for tickets, food and transportation. We paid for only the grad night experience in Universal which, had they arrived on time, would have been a total of five hours. My daughter was on the unfortunate bus that kept overheating on what was supposed to be a 7 1/2 hour drive. That means that they were without air conditioning on a bus full of sweaty, tired teenagers who quite literally came directlt from finishing their finals to take this trip. Maintenance on your vehicles is important. How on earth does a chartered bus overheat that much? To say my own daughter was miserable, is an understatement. Further, they were spread across multiple busses and the person with their tickets was on the bus that apparently was too cool for an accurate GPS system. There is no excuse for not utilizing WAZE while driving in California but to take the wrong turns before even leaving Nevada? How does that even happen in the age of technology? Several students who are already a half hour late for a five hour experience, were left waiting outside the park that they paid for another full hour until their entire class arrived. If nothing else, stay together when driving! By the time they got inside the park, most of the rides that were supposed to be open for them were closed. They got 3.5 hours of a 5 hour ticket which we paid for. This wasn't an act of God but incompetency in maintenence, driving and then further, a policy which required 8 hours between the return trip and delayed arrival, that our kids wait inside a closed movie theater for five hours (instead of the original two) without their water bottles, medications, phone chargers, pillows, blankets or anything that would make them remotely comfortable or be able to communicate with parents who had almost no idea what was going on. This also meant that on the final week of graduations, plannedpartied, dinners etc that my exhausted, sweaty teenager arrived home at 5pm with only a half hour to get ready for her best friend's graduation dinner, which she was almost too tired to stay awake through. It is my understanding that the organizers are seeking restitution which in turn provides us, the paying customers, restitution as well. When asked if she had fun, my daughter's response was an emphatic no. This was not the final experience she was supposed to have with her high school and her classmates. Amador Lines is a large part of ruining this for her, a moment she will never have again. If you are looking for transportation, I highly recommend you look elsewhere. A charter bus should not have the same or actually worse capabilities, then a greyhound. In fact, that might have even been better. Amador, fix your busses and get GPS.

I enjoyed my stay at the Grand Sierra Resort. My corner room was large, relaxing and clean. There…read morewere some signs of wear and tear on the couch and pillows but overall everything appeared well kept and comfortable. My room was on the twelfth floor and amazingly quiet but the hallway flooring would benefit from a deep cleaning. Although I didn't gamble, the hotel hosts a nice casino floor and several other amenities like a bowling alley, a large pool, an arcade, a sensory rooms, an escape room and a host of restaurants that range from Jamba Juice, coffee or burgers to a fancy steakhouse. I had dinner at Una Mas because they specialized in Mexican food. Overall the food and drinks were okay. The highlight of my stay was the Grand Sierra Spa! Although their steam room wasn't available, I was able to take advantage of their sauna, coed spa room and a massage. The ambiance was beautifully decorated and they offered complementary snacks and tea as well as one beverage with champagne or a mimosa as an option. I was going to give the hotel 3 stars but the spa pushed it to 4 stars!

I have stayed here, I have eaten here...I have played machines here, but I have never seen a show…read morehere until last Friday. I was extremely impressed with the space in this showroom and I thought the drink prices were very fair. We saw the Phil Collin's experience and it was so very good! The lights and sound were top notch. I will definitely see another show in this room.

I posted review one day ago and the director of marketing and social media contacted me by phone…read more They were very considerate of my needs and were able to make things right for me. I fell they went above nd beyond in researching my concerns and helping reach an acceptable conclusion. Knowing that the Peppermill management was willing to reach out leads me to believe they really are concerned about their clientele.

The Peppermill is a breath of fresh air, literally, for a casino…read more It's bright and although there was a slight whiff of cig smoke, it wan't bad at all. Not sure what type of filtration system they have but it works. We went for cocktails and to watch the Giants game at the enormous Sports Book. So many screens, from giant to 55". It was packed but our waitress Sarah, was fast and charming. We will probably stay at the Peppermill the next time we go to Reno. Well done Peppermill!

We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

I've used this company several times and they are always on time. Extremely reliable. The drivers…read moreare friendly and accommodating. I would highly recommend them for any of your transportation needs.