Cancel

    Open app

    Search

    Greyhound Bus Lines

    1.7 (45 reviews)
    Open 6:00 am - 10:00 pm

    Greyhound Bus Lines Photos

    You might also consider

    Recommended Reviews - Greyhound Bus Lines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is me on the beach in Oregon, where I was born.
    Wendy F.

    In 2021, I bought a ticket for my daughter and two grandchildren and myself to go to Anaheim Disneyland, from Reno Nevada. We never got to go due to covid. When I called the company they said they do not refund tickets and all i wanted was an extension for a different time , but that I could send the tickets to their headquarters in Texas, which I did. We never heard a word back from them and I lost $422.00 what a rotten company. We have always traveled by Greyhound. I am 73 and live on Social Security. And I have traveled with Greyhound since I was 17 years old.. Why have they changed so much? In March, 2023 I bought tickets from what I thought was Greyhound, on line. I turned out to be Flix Bus,, and we had everything booked in San Francisco going from Reno, Nevada. Tours, the room etc. The bus NEVER SHOWED UP !! We received texts that it would not run on that day it was March and Spring break for my grandkids. What a lousy company this has turned out to benas I said already. And we won't be riding with them ever again,,, shame on them for stealing my $422,... Wendy Flippo- Sparks, Nevada

    Me in the room we had to pay 150 to stay a xtra night

    If I could do zero stars I would. Where do I start. We took Greyhound to Sanfrancisco for spring break. 2 days before we leave I get a notice it canceled. So I rescheduled. We left for Sanfran without any more issues. 2 days before we come home I get a notice you canceled our return trip. I was on Alcatraz and had to call. I was informed you were not running Friday or Saturday and we were left to book another night at the hotel we were at. Are you kidding me? So I call and book a return trip. And added another night to our stay. You had the audacity to confirm the BUS the day BEFORE we were to return. We woke up at 4AM to ensure we would get to the bus on time. We get there to find out none of the buses showed up including the one to Los Angeles. You can't use bad weather as an excuse for that! How dare you? Tell the truth! Why are you not running? When I called I was told every bus you own had technicalities. Really? Then you cancelled the bus leaving so many stranded. We ended up with an extra room charge and 4 Amtrak tickets costing us over 700.00. Many ppl had to take Amtrak or be stranded. Why? I'm beyond angry. You need to do better!!! We will never use you again ever.

    Worst company ever! No Accountability and the customer service is a joke
    Jennifer R. L.

    I would give them negative 5 stars if I could, let's start with my 8 hour bus ride from Sacramento, CA to Reno...first the bus was delayed by 2 hours and by the time we left Truckee the battery died on the bus, it took them 2 hours to get another bus, this was supposed to be 3 hour and 40 minute trip! Today the driver left Reno without putting the chains on the bus and then 3 hours into our trip past Truckee he decided he should pull over and put the chains on the bus it took him 2 hours and when we finally got going again that evening we were rerouted back to Reno after driving another hour because now the highway was closed! If their driver had put the chains on before we left we would have made it back to Sacramento before the road had closed. Now I still have to figure out when and how me and my child are getting back to Sacramento because the Reno Amtrak/Greyhound station was closed by the time we got back! Another 8 hour trip to no where! If I get home tomorrow this definitely will be my last ride on Greyhound Bus line!! I called customer service and they couldn't help me at all, absolutely the worst trip ever!! Next day they tell me the bus is still in transit since 1pm the day before , and I have to call back in hour to get resolution on how we are to get home this company has no accountability and since they outsourced the customer service you can't get any help. Greyhound is the absolute worst company to travel with! Don't waste your time and they won't fix anything and just give you the run around and the driver who sat on side of the road for 2 hours supposedly putting on chains lives in Reno and was very happy to go back home instead of doing his job yesterday and marked it as weather issues when there wasn't any other than him not wanting to drive to Sacramento that day!!

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Haven't been able to get never no 1's been in the ticket office in 3 days.In reno nevada , having to drag my g****** bags around

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0
    Photo of David S. Y.
    68
    479
    405

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Koko M.
    494
    473
    8251

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Billy E.
    56
    59
    38

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeremy H.
    40
    1037
    7

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Tiana S.
    10
    133
    127

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Chuck F.
    28
    146
    1

    12 years ago

    Helpful 3
    Thanks 0
    Love this 8
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ashlyn C.
    1209
    6
    6

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh D.
    362
    15
    4

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tracey P.
    58
    42
    11

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ang G.
    123
    10
    12

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Val E.
    2
    18
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of k h.
    5
    443
    31

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Greyhound Bus Lines

    Review Highlights - Greyhound Bus Lines

    I can say I felt great during the entire trip that started in Salt Lake City, Utah and ended in Reno, Nevada.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Greyhound Bus Lines - transport - Updated May 2026

    Loading...
    Loading...
    Loading...