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    RTC 4th Street Bus Station

    1.7 (20 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

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    A beautiful day on the bus
    Mary H.

    I give 2 stars because the Licoln Line was early so had to wait for me to cross the street to catch it. I give the same 2 stars because the driver of bus#568 was super nasty to me. He said something to me as I got on. His ticket box was out of order. I thought that was what he was mentioning so kept going. He snapped at me and said this is the Lincoln Line. I said yes I know. He says we'll some people don't. He was so abrasive. Yikes

    Crazy bus sign

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    1 year ago

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    3 years ago

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    6 years ago

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    11 years ago

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    5 years ago

    I had to ride the bus because my car is in shop and overalll it's been good! Nivce friendly drivers!

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    7 years ago

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    RTC FlexRide - Could've been better.

    RTC FlexRide

    1.2(5 reviews)
    1.7 mi

    I use RTC FlexRide, an on-demand curb-to-curb public bus service that operates only in designated…read moreService Areas. Which are select areas of Sparks/Spanish Springs, Somersett/Verdi, and in select areas of North Valleys, NV. The time to wait for the RTC FlexRide has varied for me from 10 minutes to three-and-one-half hours to occasionally didn't show up all with NO notice (which is obnoxious). Then there was the horrible and terrifying time RTC FlexRide dropped me off 10 blocks from the address I had scheduled to be dropped off at (which was very obnoxious putting me in a fair bit of panic). Check the RTC FlexRide website for the location of each Service Area and the hours of operation in each Service Area. A Senior all-day pass is $1.50. All passes for RTC FlexRide have to be purchased at only either of the two bus stations: Plaza in Reno, NV or Centennial in Sparks, NV. The RTC FlexRide bus has a lift which due to my disabilities I often am forced to use. RTC FlexRide management doesn't care that I often need to use a lift because their RTC FlexRide mini-van they send out to me has NO lift (which also is obnoxious). The FlexRide app ONLY works on a smart phone! That is preposterous and pitiful because I know a lot of my fellow FlexRide passengers, especially seniors and disabled, that only have flip phones due to limited income. The trip schedulers are adequate. Be aware though that the schedulers often get over-whelmed and occasionally put down the wrong address I'm being picked up at or dropped off at so make sure you're outside looking for the RTC FlexRide vehicle because they don't look hard or long for you. Also be aware that the RTC FlexRide vehicle may be a Big Star mini-van or even a taxi, neither of which have a lift. RTC FlexRide management doesn't care that I often need to use a lift because their Big Star mini-van or taxi they send out to me has NO lift (which also is obnoxious). The RTC FlexRide drivers are adequate. RTC FlexRide Customer Service, which is a RTC FlexRide manager, is not so adequate. I suggest you report issues to https://www.rtcwashoe.com/about/contact/contact-form/ so there is a paper trail. Although RTC Washoe and RTC FlexRide management are reluctant to leave a paper trail and will pressure you into phone calls -- I don't recommend phone calls as a phone conversation is no paper trail. Beware a business that doesn't want to put in writing what they're telling you. RTC Washoe has contracted with MTM Transit https://www.mtmtransit.com/ to operate RTC FlexRide, and RTC Access which is only for disabled people. Currently, RTC Washoe pays its contractor MTM, a rate of $68.87 per service hour. There is a huge disconnect between what MTM and smug RTC Washoe executives, managers and employees publicly boast and what the reality is for me the passenger, their customer. The RTC Washoe liaison with RTC FlexRide is snooty Susana "Suzi" Trinidad who is ONLY RTC Washoe supportive and NOT RTC FlexRide customer supportive, doesn't like to interact direct with RTC FlexRide customers and when she is forced to, is not professional. According to the website Transparent Nevada at https://transparentnevada.com/salaries/2018/regional-transportation-commission-washoe-county/ , in 2018: Susana Trinidad, a RTC Washoe ParaTransit Analyst got $107,299.45 in total pay and benefits. It 2019, the last year RTC Washoe reported, it went to $117,267.46. That is THREE times what a 100% military Service-connected disabled Veterans unable to be employed due to their military Service disabilities receives. Why hasn't RTC Washoe reported total pay and benefits for all RTC Washoe employees for 2020 and 2021 as required? All RTC Washoe Commissioners, executives, managers, and employees at RTC Washoe should be required to ride RTC Ride, RTC FlexRide and RTC Access (the public bus exclusively for disabled people) once a month. All RTC Washoe Commissioners, executives and managers at RTC Washoe should be required to drive for RTC Washoe, RTC FlexRide and RTC Access once a month. Instead, these prima-donna RTC Washoe Commissioners, executives and managers at RTC Washoe work in ivory towers. Instead, these self-important RTC Washoe Commissioners, executives and managers at RTC Washoe are completely insulated away from those they are paid with public tax dollars to serve and assist. I rate the RTC FlexRide drivers a HIGH 5. I rate the RTC FlexRide schedulers a high 4.5. I rate the RTC FlexRide dispatch a high 4.5. I rate RTC FlexRide Customer Service an average of 3 for sometimes being a high 4 and far too many other times being a could've been better 2. I rate the RTC Washoe liaison with RTC FlexRide a could've been better 2. I rate the RTC Washoe RTC Washoe Commissioners, executives and managers a could've been better 2 because bad customer service from management is not a point of view. Overall, I rate RTC FlexRide with a could've been better 2 stars.

    Bullshit. One way ride, but don't count on getting back. Total assholes…read more Wouldn't give me a ride back from Boomtown. Money on me and all. Not nice customer service.

    California Zephyr - Amtrak - I hope you can enlarge this picture. This is in observation car as well. I did the 'ol finger sweep. Disgusting!

    California Zephyr - Amtrak

    3.0(65 reviews)
    0.1 miDowntown

    Train 6 was fabulous. Staff was very accessible and helpful…read more Train 5 was not very helpful at all funny doesn't make up for basic service for water. I've waited 3 hours for water because the lounge snack car was closed seems more than open. We are in the handicap section and is difficult to climb those stairs several times to be told they were closed dining car closed. No one would get us water, unless we were in 1st class. Really concerned staff don't you think?

    I was curious about alternate modes of transportation and decided to try a classic form…read more I tried the 2 different sleeper cars and had to splurge on the larger size since it can get warm/cold and it can effect perceptions. (Husband and I experienced a bit of claustrophobia in the standard private sleeper car). Travelling Amtrak is not cheap but it is eye-opening and interesting. The salmon and steak plates were surprisingly great! Friendly and quick service in the dining cabin. Snack bar is pretty good and reasonable. I enjoyed the stops, scenery and the people. There are beautiful families (Manninites?) with their vibrant clothes colors and white head coverings. The interior feels like an older train. There is a community shower and toilet. **Grand Junction Station has a wonderful brewery, FOAM & FOLLY. Rush over there to pick up some cans. Let your conductor know as stop at this station can be short some days.

    Photos
    California Zephyr - Amtrak - Engaging conductor!!

    Engaging conductor!!

    California Zephyr - Amtrak - Dining car

    Dining car

    California Zephyr - Amtrak - Brewery across the street from Grand Junction Station!

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    Brewery across the street from Grand Junction Station!

    RTC 4th Street Bus Station - busstations - Updated May 2026

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