Beware of IE Alarms and the salesman Mike. Mike sold me an alarm system I didn't need. All I needed…read morewas my code reset. After selling me an inferior system with 2 doors and 4 windows without sensors unlike my previous system had. Beware of IE Alarms contract also. It shows you a total price for the alarm but then at the bottom of the contract he clicked a little box with 3 years of monitoring for 3 years at $50.00 per month. I had no idea he slipped that in, it was never discussed and I was completely unaware he added that. Now that I have disputed the contract they refuse to remove the $600.00 a year charge I didn't need or want. I do not recommend this company and their sleeve bag sales team. Beware of IE Alarm

Brandon and Chris are a dream team. They worked quickly to finish a critical project quickly for me…read morewith a great level of detail. They respond quickly to me when something is needed and are able to repair camera related problems like rock stars. Get these guys a raise!

I will start this by saying what I like. I like the 24 hour recording rather than only recording…read morewhen it's triggered. I also like on the panel that you can view your doorbell camera, this is nice since I don't have a peephole. Unfortunately their tactics are shady. I had a rep come to my house offering a buyout from brinks. I was not unhappy with brinks, but the items above were convincing to me. I did not sign up right away, but when my in-laws were looking for a system I had gave them the number of the rep. They signed up and the rep told them to have me call and he would give me a referral credit if we signed up. The rep gave us the updated quote which ended up being $20 more and without a second camera, they told me the promo was over. Stupidly I still decided to sign on. They told me if I had the tech come that night they would waive the 1st 2 months, so I agreed. We started the buyout process, which was a total pain. We had to get a buyout letter from Brinks's, when we got the letter 2 weeks later, I sent it to the rep. Vivint sent a debit card that was supposed to cover the cost of the buyout so we could pay it, the debit card was about $400 short. It took 2 months and many phone calls to get the amount increased and it still didn't cover the amount I submitted. I ended up getting charged for 2 extra months of brinks and Vivint charged me the whole time as well. I asked for a refund on the 2 months of Vivint service and they told me I should have canceled even though I didn't have the spare money to pay for the buyout. I also asked why I didn't have the initial 2 months waived as agreed. They told me they just waive the equipment not the service. To which I said if they aren't paying the finance company, then they were misleading since I will still need to pay it on the backside anyway. It has been crickets since. When I am done paying this off I don't know if I will keep the service, I feel like I was scammed.

Look else where!!! I'm so not happy with their customer service when I call in. It takes forever to…read morespeak with a live person. Then when you do finally get through the phone maze of number prompts, the representatives really don't listen to your issue. All they want to try to do is troubleshoot. Which i get if it was the first time calling in for an issue. But when it's the same issue and a customer is requesting for a technician to come out. Don't go 5 rounds with them!

Ricardo and Josh (his son) did a great job getting me set up with cable and ethernet runs for my…read morehouse. He explained all my options very well and helped me decide. I would use him again if needed.

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

Taniqua from Security Pro Group went above and beyond when it came to transferring our service from…read moreone location to another. I have to say, there were some stressful conversations with ADT during our move... but Taniqua from Security Pro was helping me stay calm and continued to help me even when she was not at work. She was texting me from her cell phone on her day off even. She was great! Our installer was also wonderful... I wish I remembered his name. He was kind and worked hard for us too. Great company, great employees!

Price not as good, jumped to soon. Found better rates, so I cancelled the offer given.read more

We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel…read moredid a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service!

I had Ruben and his team replace 11 network cables for an existing outdoor security camera system…read morethat was failing one camera at a time due to a previous installers poor cable selection and installation. Some installers quoted a 3 day job, others delayed and seemingly didn't care to help. Ruben and team fixed all 11 runs one long day and they were phenomenal from planning, communication between themselves and myself. They took videos on the roof to show the route they took and the clean paths. Top to bottom best experience for me. Headache over. Thank you Ruben.

Mike is fantastic to work with. You call him and he makes time for you. Even if you don't know what…read moreyou are looking for in a camera system, he will help you figure it out. Install was easy and painless.

I use High Tech for my home and businesses for over 6 years and things have been so good so far.read more