Called shortly after 8AM during a heat advisory and was able to get service that afternoon. Ron was…read moreprofessional and knowledgeable and kept me informed of progress along the way. Oh, and my AC is working now!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

I had first called FIRE and ICE Harwood Heights (not affiliated with Downers Grove one) I don't…read morerecommend them, to keep it short they are a bunch of crooks, unprofessional (no masks or shoe coverings) and their business should retire - they completely destroyed my 1989 boiler which was still in working order. Knowing I had no choice and needing a replacement during the winter months, they gave me an estimate which was extremely over priced for a Goodman furnace and ac, and they wanted 80% down payment, no financing, then when I told them that I'm going to look around for comparison they got extremely defensive and tried to say other companies were no good. Back to the real PROS, EcoAir was referred by a family member and could not be more thankful with the top notch work they did from the start to end. Called them and Diego (the owner) is extremely patient, professional, and honest. He answered all my questions and I felt no pressure to purchase anything from them. They are exclusively with Rheem brands, 10 year parts and labor with maintenance plan. He gave me 2 different makes and models so I can compare price and efficiency. Prices were reasonable and under 10K (AC and Furnace) for the size of my house, they also offer financing. When he sent one of his techs (Ruben) for an estimate, he came fully masked and wore shoe coverings. The whole process took about a week, mainly it was myself who took long because I was doing my research and making sure I had the budget for this unexpected major expense. On their part realistically took 2 days, the other techs (Ivan and Marco) were also fully masked and with shoe coverings anytime they had to come inside the house, my furnace was installed in the attic but to enter the attic was from the side of the house. They were also very careful in removing the boiler and pipes, very respectful not to ruin the walls or floors. Only delay was looking for a licensed plumber to run a gas pipe installation to the attic which was very difficult during the week of rain and snow. Eventually, Diego and his team of techs (Ruben, Ivan, Marco) helped me and our family get some much needed heat! Also want to add, that they send you text reminders of your appt and when the techs are on their way, and they were on time every time. I don't wish anyone to have their heat break down during the winter months but when the unexpected happens, I guarantee this company will help you!

Brace yourself because he will charge you for everything. You will be charged separately for…read moretrouble shooting and you will also be charged for his labor time to fix your system. You will also be charged for travel time to your destination. You will have a large repair bill by the time his visit is over. He uses a program on his computer with pre-programmed labor rates for absolutely everything. As a one man operation I would think he would work much faster than he does, but he is actually quite slow. And to top it off, if you ask him to explain the various charges, he develops an attitude. Buyer beware.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

Called Preferred for an AC issue. They came on time and communication clearly throughout the…read moreprocess. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!!

Preferred Comfort replaced my air conditioner with a Trane unit back in 2024. It's been running…read moreflawless ever since. Vinny and his crew were great to work with.

Excellent service. Always timely and dependable. Very neat. Fair pricing and competent and…read morefriendly technicians. They installed my unit and have been maintaining it for several years.

We have been using Fricold for about 2-3 years now and have been very pleased with their services…read more We first found Fricold when our furnace broke a couple of winters ago. Another heating company in the area came out to look at it and told us that the furnace required a new part that was not available anywhere in the Chicagoland area. (which was just a lie to try to get us to buy a new furnace from them instead) Wanting another opinion, we called Fricold. The serviceman came within the hour and fixed our furnace quickly, apparently having no problem finding the part needed. That furnace is still working fine today. Since then, we have used Fricold for our regular HVAC cleaning and maintenance. In addition to providing good, honest services, they are always very courteous. They also take their shoes off (or put covers over their work shoes) before entering the house, which I appreciate.

Anthony is efficient, reliable, and ever-attentive to our hvac needs. He performed an annual…read morecheck on our dual systems, and, we couldn't be happier with his professional service and honest assessments. He will be on our short list if we ever have any other service needs!

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Luis is great. Fantastic service and knowledge. Came for appointment right on time, took care of…read moreeverything, no problem. Excellent pricing, friendly service.

Hero Air is great as far as I can tell. I mean it seems like nothing comes cheap but they at least…read moreseem fair. I will copy the review I wrote about ABC, which lead me to hiring Hero Air in the first place to give you the full picture: Update: ABC did show up at 8pm the following night and proceeded to quote me $1,363 to replace some components and $475 to deep clean the condenser coil. I was paying for their VIP service and that is the quote I got. I said no way since I trust them zero. Got Hero Air, who get amazing reviews on Yelp to come out and were there within 2 hours. Turns out I needed a new thermostat, which all in for diagnosing, running out to get the thermostat, and installing for $407. He also recommended a deep cleaning and charged me $150, so for $557 instead of $1,833 which wouldn't have even fixed the problem I am up and running 4 hours after requesting an appointment. So when I said above they hope idiots will let them get away with charging triple, I was not exaggerating. ABC deserves to go out of business. It seems like with their AI reservation system and "fluid" scheduling they probably go bought out by private equity and it seems like they are running themselves into the ground. DO NOT USE THEM FOR ANYTHING!

Duke is the best! Duke and his crew were professional, reliable, knowledgeable, and informative…read more My husband and I are very highly impressed with the end result. We are very satisfied and very happy with his service. Duke is a great person and business owner. You pay for the best and you will receive the best. Thank you Duke!! Dukes heating and air conditioning service. Thank you.

We hired Dukes Heating after our heater started making a very loud noise. From the very beginning,…read morethey were completely transparent with the quote. They arrived within the time window they had provided, performed a thorough diagnosis, and later called us to confirm the return visit and parts installation. Throughout the entire process, they were friendly, attentive, and extremely transparent. On the day of installation, we experienced a few unexpected challenges, but they stayed until everything was fully resolved and only left once the heater was working properly. They are honest, transparent, proactive, and truly professional. They honored the original quote they gave us on day one even though they had to stay here for longer than expected for the job they had to do, emphasizing that maintaining customer trust was their priority -- and they absolutely did. Andrew and John were fantastic -- they handled everything professionally and made sure we felt supported and satisfied every step of the way. We would recommend them to all of our friends, and if we ever need service again, they will definitely be our first call.