Roy Electrics is too difficult getting in contact with, doesn't follow instruction well, and doesn't have a mobile phone and/or a professional prepared to answer a business call during normal business hours. I'm extremely frustrated and they've/he made it clear my business isn't needed/valued.
Via the HomeDepot ProReferral site, I was connect w/ Roy. I detailed I work from home and I'm on calls w/ clients throughout the day. Thus, I'm always. . . always here. I requested, via the site we used to communicate with, he just come to my home and I and/or one of my children would answer the door. Roy never came by. If/when he called, I always called right back to no answer. Thus, the installation date keeps moving back. I'd rather the range hood sit on my floor than give him my money at this point. When I indicated this to Roy, via the commenting section of the site, Roy immediately canceled the request which prevented me from leaving this type of review on PorReferral. Who knows how many bad reviews Roys skirrited away from because of this glitch in the ProReferral site technology?
I'm not in San Fran. I don't why yelp says that.
I'm in Detroit, MI 48206. read more