I drove over an hour to get to the Michigan Chandler store. The store is permanently closed.read more

Poor customer service. Two people sitting never got up and seemed like we were taking up their…read moretime. One was surfing the net the entire time. Web site never worked even after we mentioned it. Left several phone messages over several days and no one ever called back. They told us "well kinda, sort of, sometimes phone messages are checked or returned by the guys in the back." We returned our item, but it never stated on the receipt or the web (which was not available) that their return was a 25% none refundable amount for returning the item.

Safety King came was very responsive when gathering quotes on Yelp. Their quote for our house…read morebased on square footage was in the middle of the three quotes I had gotten, but their ratings and reviews pushed me to give them the business. They were hired for all air vents and a dryer cleanout on a 2,000 sq. ft. house, and particularly a bad smell coming in the laundry room. On the day of the cleaning Chris and Lee arrived during the agreed upon time window. I showed Lee around the house to the various vents and asked questions about the places I couldn't fully clear a path to the vent. The house's vents hadn't been cleaned during the time I've owned the place so it needed significant work. The same applied for the dryer. The cleaning took roughly 3 hours. I think they did a good job and made sure to take care of cleaning any messes their work caused. The one exception was the dryer blow-out which was left under the outdoor vent. My single gripe was that the final price ended up $100 over the original quote without discussion. However, it was clear that they had a lot of work to do that couldn't have been known without taking a look at things.

While I appreciated the speedy response and was glad to speak to Michael with more information…read moreabout my house, I felt he was talking at me rather than with me (sort of like an old-fashioned used car salesman). I gather the service is very good based on most of the reviews, but the $600 estimate (after a $25 discount) was way more than I expected. My home is not large and I do not have any reported problems with the vents.

Our carpets look fantastic. Peabody's kept us up on their arrival time. They were quick and…read moreprofessional. We would use them again in a minute.

I highly recommend Peabody's for their air duct cleaning. After seeing what the inside of my vents…read morelooked like before the cleaning I was shocked to see what my family has been breathing in over the years. I wish I would have booked with them sooner!

We reached out to Steve for carpet cleaning, for next day service. He promptly replied with a very…read morereasonable rate, and scheduled us for the next day in the exact timeframe that we needed. Excellent in communication, arrived promptly, and did a great job.

We needed our dryer vent cleaned out and a cover placed over it because birds are the devil. These…read moreguys were quick to respond and even accommodated me by coming earlier than scheduled since it was kind of emergent. Service was cheaper than any other place I called (although I was quoted $10 less than what I was charged but I was ok with that since it was a difficult job) and they were done in no time. I would recommend them for dyer duct cleaning any day! Thanks guys!

They did an excellent job. Jeremy was very nice and efficient. He even replaced my dryer vent…read morecover for me. I highly recommend.

I have done air duct cleaning with them just recently and the service was good, I took the premium…read morepackage that included dryer vent. Initially the service person forgot to do the dryer vent but later after calling the service office they sent a person to clean it at later time. The owner has been very nice on the phone and personally apologized for the inconvenience and helped resolved the service issues! I would recommend the service but make sure to call and ask for services included in the package, The dryer vent cleaning is only included in some packages if it's on the 1st floor. They would possibly charge if dryer vent is on the 2nd/3rd floors. Hope this helps! Thanks

They did a terrible job and I won't be using them again. I…read morecalled and never got a return phone call after a long conversation and many tries

Called on Tuesday and offered a Thursday or Friday appointment. David arrived on-time with all the…read moretools necessary to complete the job. He wore booties over his shoes to prevent his shoes from dirtying the floor, thank you. The prior homeowner had Macgyver'd the dryer vent installation. David explained the problem, risks and the recommended fixes. He completed the work on-time and in-budget. Will I use him again? Absolutely, yes.

Woke up in the morning the other day where we had no water in our home. After reviewing both…read moreGoogle and Yelp reviews for well contractors in the area we settled on Wyckoff Well Drilling based on all the positive reviews where Google is a 5 star average! I called the business at 7:30 am, a time that most businesses of this nature were closed and was surprised to reach a human voice on the other end end. Seeing that we were literally out of water and in a lurch the owner, Robert, was able to juggle his full schedule and was get to our house less than an hour after contacting him. Upon arrival Robert was able to quickly diagnose our issue as a failed pressure switch and had parts on hand to effect the repair all within an hours timeframe. The service call with labor and parts came to $140 which was very very reasonable in my mind. I truly expected it to be much more due to all the price gouging I have seen in this area in the past and definately did not expect to be up and running again within 2 hours of my original call. Nice! Throughout the process Robert and his grandson Trevor were super friendly and explained what was going on throughout the process showing great patience with my questions as he went about the business of the repair. During the repair process he identified that the pressure switch had failed as a result of my 35 year old pressure tank being near end of useful life where the bladder was clearly starting to fail. He explained to me that we could get a few more years out of my old tank but the tradeoff was that my well pump which is also 35 years old was getting cycled way more than it should which could lead to a an earlier failure of that key component which would be a much more expensive repair on the order of $3500. At no point did he pressure me to replace the pressure tank but instead provided key data/information I needed to make an informed decision all the while stating I could push this tank replacement off maybe a couple more years. Being a retired engineer I appreciated both his honesty and candor where he presented the facts/data which is the way all contractors should act and most dont and let me make up my own mind where I decided to proceed with the replacement of the pressure tank in order to extend the life of my old more expensive well pump which he did two days later. No over the top pressure tactics here and the usual scare tactics that contractors like use. Again nice! Overall I was completely satisfied with the work he did on my well system and how he handled his business. Reasonable cost, first class work and a friendly demeanor are hard to beat in my book and I will definately contacting him for any well issues I have in the future. Five stars in my book.

We flushed only to find that we had no water pressure! Bob helped me troubleshoot over the phone…read morethen sent Trevor over within an hour. Trevor was great! He went above and beyond to help us fix the problem even though it was bigger than we originally thought. The price was reasonable too. I highly recommend these guys!

Thanks to these nice people, all my water is going in the correct direction again!read more

From the owner: You deserve clean, fresh water you can rely on every time you turn on the faucet. Backflow…read morePrevention Services, with offices in Waterford and Gaylord MI offers a wide range of services that protect your potable water supply. Since 1995 we have been serving the entire state of Michigan, providing cross-connection control to protect drinking water from contamination.We specialize in backflow prevention, certification of assemblies, and design of backflow prevention systems. While other companies may provide these services part-time, we are experts in the field. And when it comes to your drinking water and the health of your family, rely on the experts who will provide you with the highest quality work. Our Journeyman and Master Plumbers are state and ASSE-5110 certified to offer a wide range of services, including testing, repair, installation, certification, and design of backflow prevention assemblies. They also offer methods for cross-connection control on the water supply line.