Royal pools takes care of my spa. I get my water analysis done and they have closed it for the…read morewinter and have recently reopened it. Always very professional and knowledgeable. Highly recommend.

*photo of clean pool was after doing cleaning OURSELVES*…read moreINCOMPETENT. This company lied multiple times about when they would arrive. My pool needed a total rehab as the previous owners neglected the property. In hopes to bring it back to life, we hired this company. They did not connect one of the jets so the pool did not filter correctly. Video on the right shows the pipe that connects to one of the jets flooding. They said "we didn't know what it was connected to so we didn't touch it." Wouldn't you imagine a pool company to know how it works? -Billed us incorrectly multiple times -Did maintenance cleanings on a pool that needed rehab, not maintenance -Took weeks before choosing to shock the pool then asking US why it wasn't clean We ended our contract and it's been about a month to give us the remaining money back. Nothing yet. AVOID.

Mark provided excellent service and recommendations when opening the spa. He provided a thorough…read morecleaning service and his prices were beyond reasonable. Highly recommend

Amazing. Not only cleaned our new in ground pool but also explained the pool and the functionality…read morethat our contractor had failed to do.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

They closed and now and referred me to someone else.. there is no excuse for a job poorly done or…read morepoor attitudes after paying someone to do the job ..made me upset when pool top part got broken by the guy they referred me to and he didn't offer to fix it but don't want him touching my pool anymore even so after piece he replaced for beginning issue leaked .. that's another story.. updated my review because I'm disappointed in person they referred me to

From the owner: Specializing in: - Swimming Pool Dealers…read more- Swimming Pool Equipment & Supplies - Spas & Hot Tubs-Repair & Service - Swimming Pool Covers & Enclosures - Swimming Pool Repair & Service

I'm so happy that we made the trip from CT and found the perfect hot tub for my needs. They…read moredelivered the next day and the price was very reasonable and the hot tub appears to be high quality.

From the owner: With over 30 years experience in the spa industry, Factory Spas Direct was established with one…read moremission: to bring a high-quality affordable Hot Tub Store to the Hudson Valley area. We pride ourselves on offering a superior shopping experience and in the short and long-term relationships we've built with our customers. Pay our showroom a visit and try for yourself. Immediated delivery available with over 25 tubs in our showroom.

Chris did an excellent job! He answered all our questions and took the time to figure out hat was…read morewrong!! Thank you so much!!

Chris did a great job fixing a leak in our pool. He was very responsive when reaching out to…read morecoordinate a day and time to come. Once here, he was very thorough and inspected the pool for additional holes/issues. Once fixed, we stayed in touch days after to ensure the patch was holding as expected.