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Royal Auto Glass

3.0 (3 reviews)

Services - Royal Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

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Safelite AutoGlass

Safelite AutoGlass

(104 reviews)

Izzy is incredible checking you in! Beyond friendly and it was early in the morning. Smile on her…read moreface and knows her product. I was in and out in thirty minutes. Thank you Izzy and the team

They deserve no star! I had a 9:30 AM drop-off. The system defaulted to "all day," but I showed up…read moreon time and stayed in the lobby. They still took people who came after me. I even spoke to the front desk and we agreed they'd "squeeze me in" -- whatever that means -- but nothing actually happened for hours. It took over 3.5 hours just to get started, and even then it wasn't done. If I hadn't said something, I'm pretty sure it would've been pushed even later. I was respectful the whole time. I didn't raise my voice or disrespect anyone -- I just pointed out that I was there since 9:30 and waiting. That should've been first come, first serve at that point. When I finally asked for my keys to leave, the technician started arguing with me and said, "so the other customers have to bend over to suit you?" -- like seriously? That was it for me. Completely arrogant and unnecessary. Then the front desk tells me to "show respect." Respect goes both ways. You lost my respect when I was left sitting there for hours and then talked to like that. I also overheard another customer dealing with a messed-up schedule and being left stranded, and staff gossiping about coworkers (not loudly, but loud enough for customers to hear). The whole place felt disorganized and honestly kind of toxic. No harm done in the end, but this is not how you run a business. If someone is physically there waiting, use common sense and adjust the queue. I genuinely feel sorry for the owner if this is how the place is being run.

Royal Auto Glass - autoglass - Updated May 2026

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