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    Premier Auto Collision CTR

    4.9 (14 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Premier Auto Collision CTR

    Auto body restoration

    Bumper repair

    Collision repair

    15 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto mirror repair

    Auto mirror replacement

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rust damage repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Premier Auto Collision CTR Photos

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    Ask the Community - Premier Auto Collision CTR

    Review Highlights - Premier Auto Collision CTR

    I immediately took it to Gustavo at Premier Auto Collision Center, since he's done great work for us before.

    Mentioned in 4 reviews

    Read more highlights

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    I'm surprised to see so many mixed reviews with Zips. I fortunately had a very good experience…read more My windshield unfortunately had a pretty big crack after driving on 495 and having an 18-wheeler drive past me with small pebbles flying in the air. My insurance company requires a deductible of $500. I decided to shop around the area first to see if I could find something cheaper. I reached out on yelp and spoke with Abdul. He was wonderful. Straightforward, quick and considerate. He literally squeezed in an appointment with me in less than 24 hours. I ended up paying $350 cash which is such a steal. He showed up on time the next day and replaced it within 30 minutes. Would definitely recommend Zips Auto for anyone.

    Windshield replacement experience. We called to schedule,…read moreArmon bullied into scheduling on a morning which we had to leave for work at 12. Was told we would be the first one in the 9 to 12 block. He calls with an 1130 arrival time. Aggressively rescheduled to do it while my wife was at work. Showed up, tried to move the car to another lot without saying anything to my wife. She happened to come outside for a break to stop this. Replaced windshield, left 2 dents and a scratch on our hood. When we contacted them about it Armon lost his mind over the phone. Claimed that they have before pictures, I asked for them. 3 days later, we received a very hard to understand text that the gist was "I talked to my tech, we're right. We have pictures and sent them to the insurance" I reached back out to the insurance, they don't know what he's talking about.

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

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    If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Premier Auto Collision CTR - bodyshops - Updated May 2026

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