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    Empire Auto Glass

    3.5 (61 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Empire Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Empire Auto Glass Photos

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    Recommended Reviews - Empire Auto Glass

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    Reviews With Photos

    Christine M.

    Great service. Great price. Great people. I had a huge crack on my windshield from flying debris (you never know on I-95) and it was continuously getting bigger. After doing some research, I found Empire Auto Glass. I called for a quote and they gave me a great price; and I was able to make an appointment to come in the same day (luckily the glass for my car was in stock)! I waited for about 1 hour and 30 minutes. Generally it takes about 45 minutes, but the technician discussed with me that the previous replacement wasn't done properly and they wanted to make sure everything was perfect and safe for the new windshield. Mosaic area is about a 10 minute walk from the shop, so it was easy to pass the time. Carlos and Sean were great! They went over with me about the aftercare for the car and answered any questions I had. Very pleased with today's experience! Definitely would recommend this place for everyone!

    Cleaning up the frame
    Cecilia A.

    I found Empire Auto glass online yesterday and was given an online price quote with an additional $25 discount. They gave me a time slot for today and said they would come to me to repair the windshield at no additional cost, due to covid. Sean and his team mate were punctual and professional. They found rust on the body and did not charge me for the additional priming they had to do. They finished the work in under an hour and I am beyond happy with it. I have already recommended them to friends who were searching for a windshield repair. Family owned, small business, so I am very Happy to support them!

    The tape they used on the car
    Rashid S.

    I had replace my VAN windscreen replace from them, They came and replace it and add few red tapes on screen and roof of the VAN. After 24 hours when I remove the tape, it cause damage to my roof paint. I called them next day, no contact phone was going on VM. After three day Wednesday I got contact which customer service and the lady gave me phone number to send all pictures of damage. Two day no reply from that number or any contact. Saturday I call them again and customer service lady told me, one from phone # ending on 0606 will call you. I received the call and I explain the issue. The guy told me that my car perviously painted (Which is not, I am the only owner) so that's why paint get damage. I keep explaining him that my car never painted, its the tape which damage the roof. I told him that if this is the way to solve the issue I will call my credit card company and file a claim. The guy which is (Owner) loose his temperament and used abusive words and racist words against me. He called me "you are F***ing Indian" and he knows where I live and he will come and F**K me up. I have report the issue to Police department. The guy (owner) is so lier he told Police officer that he did not threaten me. I have audio recording when he called me with racist words. Matter in not car, matter is the owner does not respect customers and plus he is a racist mind. who call his customer over complain "you f***ing Indian, or anything else". I would like to mention the owner "Shame on you" to calling people with their race, color or religion. if being a customer I m not happy with your service, you should respect customer, and I have right to complain. I would request to people who read this, Please make sure you don't feed to a racist person. "DO NOT GIVE HIM BUSINESS". Today if he called me " F***ing Indian" tomorrow u will be called with other names. The customer service lady Shara told me that she don't know who called me and did misbehave with me. Even the phone # 0606 in owner's cell number, so all people are lying and covering each other. Totally pathetic service and racist person own this place. The place not even deserve 1 star.

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    6 years ago

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    6 years ago

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    2 years ago

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    2 years ago

    I was very pleased with Empire from start to finish! Scheduling was easy and they were polite and timely.

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    8 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    8 years ago

    Business owner information

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    8 years ago

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    8 years ago

    Empire's team was great! Good advice and quick service! I would definitely return if we needed windshield repair again.

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Empire Auto Glass

    Review Highlights - Empire Auto Glass

    Thank you Empire Auto Glass for your honesty and advice in how to handle the cracked windshield.

    Mentioned in 2 reviews

    Read more highlights

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    Safelite AutoGlass

    Safelite AutoGlass

    (104 reviews)

    Izzy is incredible checking you in! Beyond friendly and it was early in the morning. Smile on her…read moreface and knows her product. I was in and out in thirty minutes. Thank you Izzy and the team

    They deserve no star! I had a 9:30 AM drop-off. The system defaulted to "all day," but I showed up…read moreon time and stayed in the lobby. They still took people who came after me. I even spoke to the front desk and we agreed they'd "squeeze me in" -- whatever that means -- but nothing actually happened for hours. It took over 3.5 hours just to get started, and even then it wasn't done. If I hadn't said something, I'm pretty sure it would've been pushed even later. I was respectful the whole time. I didn't raise my voice or disrespect anyone -- I just pointed out that I was there since 9:30 and waiting. That should've been first come, first serve at that point. When I finally asked for my keys to leave, the technician started arguing with me and said, "so the other customers have to bend over to suit you?" -- like seriously? That was it for me. Completely arrogant and unnecessary. Then the front desk tells me to "show respect." Respect goes both ways. You lost my respect when I was left sitting there for hours and then talked to like that. I also overheard another customer dealing with a messed-up schedule and being left stranded, and staff gossiping about coworkers (not loudly, but loud enough for customers to hear). The whole place felt disorganized and honestly kind of toxic. No harm done in the end, but this is not how you run a business. If someone is physically there waiting, use common sense and adjust the queue. I genuinely feel sorry for the owner if this is how the place is being run.

    Empire Auto Glass - autoglass - Updated May 2026

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