I had a 4 hour drive up to Canada from Buffalo and remembered that they had upgraded rest stops…read moresince i had visited many years ago. They seem to show up every 20-30 miles so if you miss one, another will come pretty quickly at thruway speeds. In any event, I was ahead of schedule, around 1pm, and decided to stop for lunch and a bathroom break. The main choices were Chick fil A, which is usually quick, but not my first preference for many reasons, and Shake Shack. I almost bailed but saw that only about 2 people were waiting to order at SS and maybe 5 people standing waiting for food so I went up to the kiosk and it was actually pretty efficient and within a few minutes I had ordered. They have a screen telling you which orders are being worked on, and they also let you get a text message as well. Now I know Shake Shack says everything is cooked to order, but essentially its burgers and chicken sandwiches with Fries. That's basically what everyone orders foodwise for the most part. I was no exception. Then I sat down, and waited, and waited, and waited. 25 minutes since ordering, and nothing. The two guys who ordered in front of me were also frustrated, and one guy was trying to convince an employee manager to give him a refund. Now all the time I was ahead of schedule was gone, I was starving and annoyed. Finally I get a text message and walk up. They looked at me like I had two heads until I showed them the text. One guy goes and looks and acts like he had discovered gold and gives me a thumbs up. Is he kidding me? It's fast food and he still doesn't bring the bag over. Finally a very large person walks over, and carries four bags from one counter to the one we were standing in front of. I can see my name clearly on the bag, and even though he tried to stop me, I just pointed to my name and went off to eat. I probably should have just gone to my car and started driving to make up some of the time, but opened the bag and realized this wasn't some grand conspiracy to ruin my trip timing, but more just pure incompetence. Of course, my chicken sandwich which was supposed to come with bacon and avocado, had neither. But there was zero chance I was going back to these people and have me wait another 5-10 minutes. I just ate it very quickly, including the fries. They tasted good, but I honestly was not happy and have waited 3 days to write this. Food was okay. Service was awful. They are lucky to get 2 of 5 stars.

In the past (maybe around 2009), I was able to eat at Shake Shacks in NYC. Delicious food! Tonight…read moreI ate at this Shake Shack on the Thruway. I ordered only fries with cheese. How could that go wrong? What I got was fries and a plastic cup of cheese. Clearly the cheese was heated (microwave?) in the cup. When I stuck my first fry into it, the whole glob lifted out of the cup. The cheese was not dippable and was bland. My take away is to not eat at one of these Shake Shack wannabes.

This was the BEST place for falafel. I think it's closed now though. The folks working were always…read morekind and friendly. Always going above and beyond to accommodate to my vegan fiancé. I've never had a bad meal. I'm sad it's gone.

Such a gem! The food is amazing!!! Not greasy at all and always super fresh! Crispy delicious…read morefries, amazing burger patties and steak, as well as delicious hummus. Also staff are friendly Also TRY THE FELAFEL

I've eaten here one time, it's part of a gas station so it's not a stand alone food joint. The food…read moreisn't for everyone especially vegetarians, but if you like meat and hot sandwiches the foods decent. Some food is flat out bad like the salami. Everyone's taste buds are different though. My favorite part is they're the only place with waffle fries! Best when crispy.

I ordered a gluten free chicken club sandwich, which if you get GF you know they give you the bun…read morewrapped separately and the insides of your sandwich in a container. WELL, they gave me the GF bun, the lettuce, tomato, bacon and cheese but NOT THE GRILLED CHICKEN. Of course I never expected that to happened so I didn't start to eat it until my husband got back on the thur way and there is literally no way to turn around and go back for miles.

No sausage for breakfast? That's like half the menu. Only a few people working and a long wait and…read moreline. Close this location.

I do not understand everyone's love of this brand. But the food is ok in a pinch. And I really…read moredon't understand having them at rest stops on the thruway, where people can't get off to find somewhere open on a Sunday. I was here on a Thur and the service was fine, plenty of seating. Easy parking. Loosing stars for being closed Sundays in a place where the choices are limited.

After a long school trip, our group stoped at this rest area for some yummy chick-fil-A. To our…read morewondrous surprise we found Aaron. He was so polite and helpful; he made this supposed to be boring experience very enjoyable. He was also very inclusive and supported the wonderful month of pride we are in. Thanks Aaron!!! GIVE THIS MAN A RAISE.. shoutout to jennystreet

This Wendy's location is located inside a Love's, along with a Subway, making it a convenient stop…read moreif you are filling up or charging. We popped in for a quick snack, though it ended up being decently busy at the time of our visit. We opted for some light snacks and drinks. The Oreo Brownie Frosty Fusion was much enjoyed. There are several screens available when you enter to place your own order, or there is a cashier at a standard register if you prefer to speak to a person. Indoor dining is available. Staff was friendly.

Why do I keep going back to Wendy's? I mean it is what it is and I really should not expect any…read moremore than it is. So why do I? As far as fast food goes Wendy's is a step above most, but it's still a fast food gut bomb and at 1500 calories for an average burger and fries it's simply not worth it. But....it's one of my Sons favorites so we partake. Maybe going forward I will abstain while he partakes.

When you go to Mac's Drive-In, you're going for an experience. Set in a stage back in time, you…read morecan eat inside, outside at picnic tables, or pull up to the back and eat in your car. Servers come up to your car and set up a tray off your window. Today we opted to eat outside at one of the picnic tables, which was a great date spot. Not only is the vibe retro, but the prices were too. We were shocked at how good the price was for my fantastic which came with three sides. Don't skip on the honey buns or the rootbeer. The pizza was also huge and a great price.

Great little place to have your basic comforts when you were younger. 4 of us ordered minus…read moredesserts and we had leftovers and the bill was $48 lol . Definitely worth the visit ! We will be back !

Good place for NYS Exit on Rest area of Port Byron. They have McDonald's Pizza ice cream by eddy…read moreand farmers market shop. Clean and spacious area with lots of seating Choice cubicle division. Service was great and efficient with virtuous staff. Worth stopping for a break !!

More like McDon'tald's…read more I don't think McDonald's tastes awful - especially not the Big Mac and Fries - but I do think it's awful that they've monopolized a lot of the food that's available on these Thruways, and I also think that charging significantly more than the locations which are not on the Thruway is just ridiculous. People are already paying to use the road. I can't with this.

I grew up in the small town of Clyde and recently visited my home town. One of the nostalgic…read morememories that I had was going to the Lil Red Caboose with my parents when I was young and getting some food from here! Lil Red Caboose is one of the few lunch/dinner spots in the small town of Clyde, New York. It's located on a corner street, on the way to Sodus Point. It's a outside seating, small stand. The Lil Red Caboose offers a variety of different meals such as Hamburgers, Hot Dogs, French Fries, Sausages, Mozzarella sticks, and of course, the Zwiegles Pop-open Hot-Dogs! I stopped by and picked up a meal I remembered having when I was younger, fried mozzarella sticks and a Red Zwiegles Pop-open Hot Dog. I picked up a order number and took a sit in their outside tables. The ambiance was so relaxing, surrounded by greenery with the sound of nature. The meal was out in about 15 minutes. There was [5] Mozzarella Sticks, thick and filled with cheese. It came hot off the deep fryer and the Zwiegles red-hot dog was cooked to perfection, not too burnt with just a slight crisp to it. The food was delicious! With the Zwiegles, typically you fill up the pop-open hot dogs with onions and peppers to enhance the flavor. Sauces were on the house. The meal came out to be $5.50, quite reasonably for the quality and quantity for food!

This is third time here. Food is delicious. Love sweet potato fries…read more Grilled Chicken Sammie was so good. Highly recommend

In the food court of the outlet mall is this new place. New to me anyway. Next to where the…read moresubway used to be. They have a focus on cheese steak but also have burgers and baked potatoes. Pricing seemed fair. There is a reasonable amount of seating in this food court but it can get busy on occasion.

Yum! Not sure why the ratings are so low, but if you want a almost like philly chicken cheesesteak…read morequickly, this is your spot. I added Mayo, amd recommend getting double chicken and veggies but yummy! I'm a fan! Parking is super easy as it's in the outlet shopping food court. Bathroom nearby. Places to sit. A little hurt by Covid, so come support them! They have chips and drinks too. And it's affordable! Service was without personality, but that's what yiu get with today's generation.