We had a terrible experience here with the office manager who thinks she's knows everything and a…read moremonotone doctor without any personality. We switched to Dr. Tae in Flushing and couldn't be happier. Parents be aware when considering this office.

Dr. Min was our son's pediatrician when we lived in New York. Scheduling was easy to see Dr. Min…read moreand he was always available when we had questions outside of his business hours. As with all new parents, we were worried at the smallest issues that our son developed. He put our nerves at ease when we had our first son. Since we moved to Korea for my job, we hope to find a pediatrician as knowledgeable and with a good bedside manner as Dr. Min

I love my doctor so much and I am say thanks fro taking care me since age 4 to now and I have…read moreswitched doctor soon and get my health insurance at age 21 & I been go to adult care by them recommend me. Thanks for them!

The pediatricians are amazing here especially Dr. Christina Sun Lee…read more ------HOWEVER, the front desk staff is incredibly rude for no reason whenever we have any conversation over the phone. They all seem to speak Cantonese and never have good attitude unless I raise my voice. Didn't think they deserved my time to write a complaint until today. Today my son saw Dr. Chan who is a great pediatrician as well, but I believe he forgot to put in a prescription so when we went to the pharmacy which we confirmed with the front desk before seeing the doc, the pharmacy never received the prescription. When I called the front desk the lady said there is no prescription for my son. Doc clearly said he's sending antibiotics (Amox/Clauv) the same one he has taken twice before. So I asked the front desk to please notify the doc urgently since my son needs the medication now for his bronchitis before it develops into pneumonia again. The lady said she "sent a message" to the doctor and that he will see it later. I said this is urgent can you have someone tell him directly in person or at least make sure he knows it's urgent. She replied, and I quote, "I sent the message, I already help you. I cannot see the doctor." And from then put me on hold for a good 3min and came back and told me the same thing "I already sent the message to the doctor you have to wait maybe within 1 hr". What kind of a doctor's office does not have a phone system to reach the doctor in urgent cases, what kind of medical office staff doesn't have the empathy or capacity to understand and simply pass on a message that takes 5 seconds? The patient should never have to wait at the pharmacy 30min after the visit and be told theres no prescription sent. That is absolutely unacceptable. And it's an observable fact, not racism (I'm Asian), that hiring a full "team" of Cantonese-speaking staff is bad image and bad decision making on the management for any medical office. Period. At least definitely not for this place. The wonderful doctors unfortunately don't make up for the horrendous lack of service and respect from the front desk staff. Absolute disgrace. This is clearly a YOU issue and your end needs to fix the issue immediately, not send a message and consider it done. The last time a message was sent to the doc because of a prescription error, it took a full day for them to resend it. Do you guys run a healthcare center or a WhoCaresMinimalCare facility? If my son doesn't get his medication within the hour or two, we are going to head to the office and complain directly to the management and make it a point to other parents how irresponsible they are for treating pediatric patients the way they do.

This doctor will not see babies whom are not vaccinated and will push the combination vaccine on…read moreyour child if you are concerned about the side effects of vaccination don't go here. Horrible attitude towards families and no empathy to potential vaccines damage .

We can't recommend Dr. Ortiz enough! He gives his full attention during every visit and takes the…read moretime to thoroughly answer all of our questions. His patience and genuine care for our baby boy are clear in every interaction we've had. When our newborn developed a fever just hours after being discharged from the hospital--around 2 AM--we called the office hoping to get an early appointment. The call must've been forwarded to Dr. Ortiz's personal line, and to our surprise, he picked up immediately and instructed us on what to do. It's rare to get that level of care anywhere. Although our baby's insurance isn't accepted at his practice, we've chosen to pay out of pocket just to keep seeing him. As first-time parents, having Dr. Ortiz's support and reassurance has made all the difference. The waiting area is clean. We never had issues with the front desk staff. We've been to the office numerous times now and haven't had any wait times longer than 20 minutes. *Bonus points because the clinic offers parking spots. You have to go in and request the fob which opens the gate.*

Great pediatrician with patient and knowledge, and most importantly a passion for kids well being…read more Really standout in the industry

From the owner: Newborns, children, adolescents Routine physical…read moreexamination, entrance examination, vaccination, diagnosis and treatment of common and difficult diseases. Provide free prenatal consultation service for expectant mothers。

Super Loooong wait time even with appointment!! They are getting famous with this reputation as…read moremany patients complains abt their long wait time. If you are sick and just want to come for a sick visit? Good Luck!!! I don't understand why they have such long wait time. My child's other pediatrician is also very famous and has great reputation but their office never make patients wait like this. At the most only 10 minutes wait.....They always ask patients to call on the "day of" for sick visits and they will give you a few time slots that you can come in and they always see the patient within 10 minutes.....therefore, there's no crowding at the waiting room at all..... This place really need to revise the way they schedule appointments and how they allot time to see patients.....

I have been seeing Dr. chen since I was a child, despite the stuck up attitude of the front desk I…read morestill went to her office all these years. Yesterday, I had my blood drawn by this chubby, blonde hair nurse or phlebotomist whichever she is, and it hurt like hell. I have my blood drawn many times and never once did it hurt like this. And later that night I discovered the area where she drawn blood were bruised. My friend told me she had the same experience after she got her blood drawn by this lady. I think with a skill like this she really doesn't deserve a job. She might will find something else to do.

Reliable listener, calm persona, gentle character, loving pediatrician. Dr. Zeng is a one woman…read moreshow but her efficiency is unbelievable, especially since her office is located in the heart of Flushing. She works collaboratively with a very skilled nurse who, for the most part, does the basic procedures of regular check-ups. The nurse takes your weight, height, and blood. The nurse is very gentle when handling the needle. She tightly bounds your upper arm with a latex band and then carefully runs her finger over your skin to check for a vein. Before applying the needle, she wipes the surface with an alcohol wipe and then proceeds. She is so skilled that you barely feel the needle going through your skin and into your veins. Absolute professionalism! Afterwards, the nurse calls you into another room where you meet Dr. Zeng. In the other room, Dr. Zeng starts off by talking to you about your previous visit and marking your weight and height on a growth chart that tells you whether you are below average, above average, or on target. She then asks general health questions to assess your current condition and to see whether there are any problems that she should be aware of. After the verbal diagnosis, she begins the physical diagnosis by checking your blood pressure, eyes, nostrils, ears, mouth, lungs, stomach, and breast tissues (after puberty). From what I remember, she had the best staff and she was and probably still is a fantastic pediatrician!

She is horrible doctor, seriously. She only knows the basics of pediatrics. As you can see in the…read moreprevious review, the nurse does most of the work and the doctor just does the basics that anyone can do. She is rude, stuck up, and has quite the attitude. She's been a doctor (who hasn't been in school for 22+ years) so she doesn't know a lot of the new drugs, etc. She does not diagnose professionally either. She only knows how to diagnose a cold, flu, fever, or stomach virus. Also she seems very shady. She asks questions that my OBGYN should be asking me, even though she is not a OBGYN. She also feels around the chest area, which one again is not her job, since she is a pediatrician and not an adult doctor, or an OBGYN.

My lovely wife had been in charge of taking our kids to see the doctor for all of their lives …read more That great responsibility has now fallen on me. My daughter received a note from her school about getting a meningococcal vaccine. I called Dr. Li's office and scheduled an appointment for the next day. (An appointment is a must due to COVID). Walking into the office, it is obvious that they take COVID very seriously, as we were the only ones there (i.e. no double booking). Dr. Li met with me to express her condolences and genuine sorrow for my wife's untimely passing. The compassion and tear in her eyes was very moving as she provided words of comfort and encouragement. My daughter received her shot and Dr. Li carefully filled out the yellow innoculation card that my wife had maintained for our daughter since birth. Dr. Li is a physician who CARES about her patients. We are lucky to have her.

We strongly do not recommend this clinic, as their professional ethics are highly questionable…read more After accepting our insurance and seeing us multiple times, they suddenly told us they couldn't claim our insurance. We had our insurance company call them several times to explain how to submit the claim properly, but they kept saying it didn't work. In the end, they demanded that we needed to pay out of pocket for all past visits at the self-pay rate, or they would refuse to continue seeing us. However, later the insurance claims did successfully went through. Teddy Liu office received the payments -- meaning they collected money both from us and from the insurance company for the same visits! According to New York State regulations, as long as the patient has insurance, the patient should only be responsible for the co-pay; the rest is between the clinic and the insurance provider. We have been communicating with them for over five months, yet they still refuse to refund the overcharged amount. This is not just an issue with the front desk or billing department -- according to the staff, the doctor himself instructed them to withhold the refund. For the past month, whenever we called, the calls either got disconnected after several rings or didn't answer at all, completely avoiding the issue.

Great if you need simple shots or check ups. Pass on everything else. Clean facility…read more Twin dad

Available and has a staff that works hard. Would recommend. My kids speak more mandarin than…read moreEnglish at the moment and Dr Ko had no issues

We left to go to a Dr where parking was easier but now with uber parking is a non-issue. i called…read morerecently to get an appt and now that he's associated with Northwell, there's just no incentive to accept new patients. His assistant said as a general rule of thumb and policy, they do NOT take patients if you left before. they just take newborns. Weird and what a way to be a dr. I have to say he was fast and efficient with his partner Dr Tran. Dr Tran called to check up on my kid with a fever of 105. That was pre-Northwell and about 3.5 years ago. I think anyone dr eaten by the giant Northwell suffers -- both drs and patients. The assistant said they'd call back but of course never did.

Offered a few sessions and didn't really get to know me as an individual as I was referred through…read morefamily doc. At the end of our two sessions she just tried to offer me medication. Keep in mind we only met twice and it was over zoom... wasn't too impressed with the outcome being to prescribe me drugs and sedate me in a sense. I felt a judged and just like a number .. not a person.

Dr Zeng has been my son's doctor for more than 10 yrs. we love her and she has been so nice and…read moreprofessional. She can give medical advice even when the office is closed. But unfortunately I had hard time to deal with the staffs. I am fine if they don't have smile, but cannot accept their attitudes. The last time I tried to see the doctor was late for half an hour for the appointment l, I waited for almost TWO hours and saw ppl who were later than me all saw the doctor, I asked the new staff why, she said because I was late so I was treated as walk in. This was really unfair because someone whose schedules behind me were in front of me. And the staff was so rude. I hate to leave the doctor and I was forced to leave. I saw a lot of google reviews that complain about the staff. I wish the doctor can see these review and improve the front desk.