Dr. Ortiz is the most wonderful pediatrician in Flushing queens. He has seen me since I was eight years old and has seen my sisters and both of my sons and honestly, I can't complain about anything. Places is very clean & professionally run. Plenty of toys for kids to play in the lobby. Bathroom is very clean. Medical rooms are astonishing and his charisma and his attention towards children is on matchable even the way he give shots is very impressive. Same goes for his father. read more

Best doctor i ever had a as a child Never over medicated me and always made sure i was up to date with medications and necessary vaccinations I would highly recommend read more

This doctor will not see babies whom are not vaccinated and will push the combination vaccine on your child if you are concerned about the side effects of vaccination don't go here. Horrible attitude towards families and no empathy to potential vaccines damage . read more

We can't recommend Dr. Ortiz enough! He gives his full attention during every visit and takes the time to thoroughly answer all of our questions. His patience and genuine care for our baby boy are clear in every interaction we've had. When our newborn developed a fever just hours after being discharged from the hospital--around 2 AM--we called the office hoping to get an early appointment. The call must've been forwarded to Dr. Ortiz's personal line, and to our surprise, he picked up immediately and instructed us on what to do. It's rare to get that level of care anywhere. Although our baby's insurance isn't accepted at his practice, we've chosen to pay out of pocket just to keep seeing him. As first-time parents, having Dr. Ortiz's support and reassurance has made all the difference. The waiting area is clean. We never had issues with the front desk staff. We've been to the office numerous times now and haven't had any wait times longer than 20 minutes. *Bonus points because the clinic offers parking spots. You have to go in and request the fob which opens the gate.* read more

Dr Carlos Ortiz has seen me since I was a newborn and I'm now 19 years old. My parents are Colombian, like the doctor, and put their trust in him because he shares our same background and most importantly, can understand my parents' language and communicate with them better than any American doctor could. Ever since I was a kid, he's always belittled and underestimated my pain. It's like he doesn't believe me when I tell him something is bothering me. He'd shrug off my complaints (about varying issues like stomach pain and ankle/calf pain) and tell my parents to feed me chicken soup. When I was 14, I came into his office feeling like I was going to die, unable to keep food down for DAYS, stomach problems, bed-ridden because of a virus and all he did was prescribed ibuprofen. I've come into his office on multiple occasions simply for him to fill out medical clearance forms for sports and he'd ask me very personal questions multiple times. He interrogates me every time. The way he phrases questions just irks me. He always repeats the questions as if my first response wasn't the truth. He would reluctantly sign the form even though I'm physically healthy and able to participate in them. Not to mention, his staff of only women (strange right?) is obnoxious rude and blatantly disgusting. Whenever people ask them questions, they give you this look like your presence is bothering them. They answer in the most vague and ambiguous way possible. The wait time is ridiculous every single time. Honestly if you think of making an appointment after reading all this, know that you will wait AT LEAST an hour and a half before they take you into a room and make you wait even more. You will do all that waiting for him to see you for 5 minutes and tell you you're fine. Today I came in seeking a referral for an orthopedic doctor and a new general doctor (since I'm sick of seeing newborns and toddlers screaming, crying and coughing every time I come in for my yearly check up). His final message to me was, "Luckily, this is the last time we'll ever see each other. Good riddance" I couldn't believe he actually said that. All of this to say, from what I've seen throughout all 19 years of my life, he's a horrible human being and the amount of actual medical knowledge he has is questionable. Save yourself time and look for a real physician. read more

Do to the unprofessional behavior from its front desk staff I & other parents witnessed countless times by many in a compacted waiting room that I will make a record of the violations in this office including communicating with the fire dept, the NYS health dept to visit this office & the NYS licensing bureau why because the doctor has A catastrophe of how DUNCE this staff is. I have great concern Dr. Ortiz will make mistakes and harm medically it's patients with life long complications and consequences just because he while overseeing is allowing the overbooking of his daily capacity. The DR. Needs time to confirm concerns & establish care for his tiny patients & to record concerns & provide treatment then record for follow up treatment. IT takes time to properly take care of our innocent children coming into this office. His Sister is the office manager and is completely in Dire need of a neurological evaluation "extensively" for The disgusting display of her responsibility to the patients safety. Doctor seems to be negligent with his core responsibility to oversee that every patient will be provided proper care & not this Atrocity of a medical office for children. How can this medical office provide proper medical care in a cattle environment. Dr. Ortiz Senior undoubtably is turning in his grave of this disaster he worked so hard for that his children has putrefied his legacy and respected name. read more

13 years visiting Dr. Ortiz leave 45 minutes away from the clinic but he really worth commute, wait, and everything. thank you for all your help knowledge, patient. read more

The worst doctor office in Queen !!! I came for a simple letter regarding my child is a patient at this office. I called prior to visit and was told to come in person and they can give it to me. After traveling two hours to the office I was met with the front desk staff who cursed yell and threaten me while I was with my baby. The front desk staff are witches (B) and deserve to not work anywhere near kids. read more

Carlos Ortiz Jr, MD - Doc - Pediatricians Near Me - Flushing, New York

Good doctor but poorly run office. Dont count on your child seeing this doctor when he/she's sick. Takes 2/3 days to get an appointment and when you do have one, you'd be waiting at least 2 hours. read more

My family has been seeing this dr and his father for years. We now see Ortiz jr the son. Absolutely irresponsible, not him his staff . We called to make an emergency appointment because my son was throwing up blood. The secretary goes well we don't have any appointment till Friday in the afternoon. My wife says he hasn't eaten nothing since Saturday and throwing up blood. She goes well we don't have appointments. My wife said , I'm afraid we are gonna have to switch dr we can't wait . The secretary goes ooo well do what you gotta do and hangs up on my wife. If you're looking for a homey office and nice responsible staff . This isn't the dr . Do not waste your time go elsewhere read more

Before attending i had read all reviews on this place and i usually take negative reviews with a grain of salt but this place is an absolute circus. You are packed with about 20 people in a room no bigger than a small bedroom. Only 1 parent is allowed even if you bring 2 children - For "COVID reasons" which is understandable, but COVID is completely disregarded when cramming 20 people in a small room for 3-4 hours proving that money is more important than your health and safety. Your slotted appointment means nothing, you WILL wait 2 hrs minimum with no source of entertainment for your kids, no water dispenser... nothing. Customer Service and Customer Comfort is not a priority. Last but not least, a doctors office is no place for political propaganda which you'll see the moment you sit down. And btw, don't bother ringing the doorbell, a paper sign states that' not even that is working. And parking ? LOL You have to leave your car on the sidewalk while you run inside to pick up a metal stick with a key on it, after retrieving that you can now walk back to your car and then pull in IF there's any parking available. To leave, you must ask for that same stick to open the gate, retrieve your car, leave it on the sidewalk and then go back inside to drop the key off. Nothing but inconvenienced nuances. I hear the doctor is a nice guy for whatever that's worth. Our appointment was at 11:45, 8 people were in front of us when we arrived at 11:40. We were seen at 2:30. You've been warned. read more

Carlos Ortiz Jr, MD - Parking lot gate closed as we waited for someone to come open for us 15 min later. - Pediatricians Near Me - Flushing, New York

I could never trust any doctor who pushes patients into any sort of treatments or preventative measures but to actually post this garbage on his office wall where not only does he insinuate that parents make decisions based on celebrity claims or on 5 minute online research, but also spreads misinformation himself and claims to have studied the subject, really rubs me the wrong way. read more

Carlos Ortiz Jr, MD - Posted on a wall in the office - Pediatricians Near Me - Flushing, New York

Dr carlos Ortiz is a great doctor, friendly and available for any questions or concerns. I used to be a patient of his father and have been taking my 8 year old son since he was born. Unfortunately in the last few years the customer service has declined. The girls in the front desk are dry and always seemed bothered if you ask them a question. The wait time is ridiculous! They claim they dont accept walk-ins but you can call the same day and get an appointment. When you make an appointment in advance you will still wait 2.5 - 3 hrs to be seen. They dont honor the appointment schedule it's a first come first serve basis. Unfortunately I will no longer be going to Dr Ortiz as their agenda is quantity not quality. read more

Dr. Ortiz has great bedside manner with the kids. They respond well to him. He has genuine care for his patients. However, be prepared for long wait times - sometimes as long as 4 hours if you're a walk in. Sometimes the front desk staff is not as courteous but this is a function of being overwhelmed by patients. If you're driving, call in and see if you can park in the outside lot. Sometimes he has spaces available, sometimes he doesn't. Parking outside around here is tough. read more

We love dr Ortiz he was actually a recommendation after a very bad experience with our first pediatrician and her turned out to be my husband's pediatrician when he was a kid! Being young parents I love that his office feels like a judgement free zone. He's also always available for questions or concerns even in the middle of the night. Highly recommended. read more

first and foremost I LOVE Dr. Oritz ! he is by far the best pediatrician my son has had, however, wait time is at least two hours, and the front desk staff is a bit unprofessional and not very helpful. read more

I worked in early intervention for years and all the parents we had in the queens area loved Dr.Ortiz. When I had my son I knew who I wanted as his pediatrician. Dr Ortiz is an incredible doctor. He is very patient and reassuring and encourages questions and provides you with a lot of information. I also love that he does a wellness check through a questionnaire for moms after giving birth. I love his office it's very clean and has nice toys for kids to play. I always leave feeling like a great mom because he is so reassuring. read more

Dr. Ortiz was recommended by a friend and this is the best doctor I have encountered. He genuinely cares for his patients. The biggest complaint is the waiting time but that is simply due to the time he spends caring for each child. He takes the time to hear all your concerns and address all your questions (no matter how silly the question may be). And the waiting time is reasonable, he is worth the wait. He doesn't just prescribe medication unless it's absolutely necessary. He is available at all times via phone. During an emergency when I was traveling abroad with my infant he was answering my desperate calls at 3am! I have visited many specialists and dr for my childs special needs which he has referred and they are also great. this doctor I consider family because first comes his patients and their families. The staff is also amazing. They provide referrals, medical forms and medications the same day usually and they follow up promptly. Our children are the most important humans in our world, I trust this doctor with their lives. Thank you Dr. Ortiz for all you do to keep they healthy read more

One of the best pediatric doctors out there practicing today. He treats you like family and explains everything in detail to you and your child. He takes a little while with each patient because he truly cares. We have been with him for years now, I'm thankful to have him as our family pediatrician. You won't be disappointed! read more

I would say he is the best compared to any other pediatricians in the flushing area. He's thorough and never rushes. He's so good with kids and especially crying babies. You would think every pediatrician should be good with kids but trust me, not true. $80 if no insurance and get there early and wait isnt long. Walk-ins are 9am to 4p.m I believe. read more

Doctor Ortiz is a very nice Doctor but his front desk employees are a nightmare. There used to be one nice person there but now They are very rude, unfriendly and unhelpful. I am thinking of changing my kids pediatrician because I don't know how long I can stand to deal with his rude staff. My husband doesn't even want to take the kids to his office anymore because he doesn't want to lose his head having to deal with his front desk staff. I had a school form that needed the doctor's signature, the front desk employee told me it will take 2-3 or maybe longer. She specifically told me, you don't need to keep calling, we will call you when the form is ready. After 7 days I finally call back to ask and someone on the phone told me, oh its been ready last week. I said, Oh! I thought someone was supposed to call me when it's ready. And she said (with angry tone) oh when we said we'll call you doesn't mean we will call you. Sometimes we get busy!! . I didn't expect an apology and I understand that they can get busy but it was the way she spoke that was rude and unprofessional. This is not an only incident though. And be prepared to wait for hours even if you have an appointment! read more

Amazing dr. Answered all my questions, asked me if I had any other concerns regarding my daughter explained everything to me. Office is really clean and cozy I loved it everybody is very friendly, girls in front desk not so much but because they have back to back calls so I understood. I recommend read more

I love Dr Ortiz but the waiting time is insane. Come prepare at least for 2 to 3 hours.

I love this Doctor. He takes his time and answers all your questions even if you might think they are silly (when you are a first timer you have a lot of those) He makes sure your child has all of his vaccines and all their check ups up to date. The only downsize is the wait time even with an appointment but he has two offices so you get to choose where you see him. read more

He was the pediatrician of my children, excellent doctor, he gave confidence to the children, glad to hear from him, and his father too, the best read more

Dr. Ortiz Jr. has been my children's pediatrician for over 20 yrs. I was his father's patient from birth until I married. Both have had top of the line service and care. Although wait is lengthy, it is worth it. Dr. Ortiz moved to Flushing once his father retired. Waiting to be seen there has become lengthier lately; to the point that a doctor's visit there can extend from the normal 1 hr. wait to 3 hrs.! Truly unnecessary to schedule too many patients so close together when the wait will be this long! read more

Amazing doctor! Very professional and always willing to answer any questions. He explains things in a very colloquial way. My son previously went to a pediatrician who was very friendly but highly unprofessional. She's a pulmonary specialist and didn't even realize that my son's chronic cough was due to a very mild case of asthma. She also didn't know he has a heart murmur. Anyway, the wait is pretty long to see the actual doctor, maybe it was because it was our first time there and had no appointment, but I think it's worth the wait. There are no toys in the waiting room for the kids, only some mirrors and a tv showing cartoons. Once inside the patient room they have a couple of toys to play with while you wait for the doctor to come in. So happy I found him and made the change. read more

All my kids are seen by Dr Ortiz! I was recommended to him and I keep recommending everyone else ! He is very thorough and will give you answers. He makes sure you leave there content. Because he sees so many patience his practice is always busy! And if he's busy that means a longer wait so be patient - he will get to you and take good care of you. Highly recommend him! read more

My autistic teenage son saw Dr. Ortiz for the first time today. My son hadn't seen a doctor in a couple of years and I wasn't sure what to expect. I cried out of sheer happiness at seeing how he was engaging with my son and with me, by asking as much background information possible, by being so courteous and explaining things to us about his medications that my son's own psychiatrist never explained to us. Dr. Ortiz was so thorough and he gave me a game plan for how we would proceed with my son for achieve the goal in obtaining his long-term well-being. I was left speechless when I realized that my son went from rolling his eyes to everything the doctor was saying at the beginning of the visit to fully making eye contact, answering him and even paying attention to what the doctor was saying in the end. He managed to engage my son and got him to take his missing vaccines without even flinching. Truly unbelievable! Found my new pediatrician! read more

this is the most unprofessional doctors office i have ever visited besides of the fact that they have incompetent workers that barely speak english, the doctor doesnt even get back to you with blood work results. make sure if you do decide to visit this doctors office be prepared to spend minimum 3 hours for a regular visit seems as if they overbook patients then just have you wait an extensive amount of time just to be seen. you go to a doctor for proper care and service not this ridiculousness!!!!!!! read more