I love my doctor so much and I am say thanks fro taking care me since age 4 to now and I have…read moreswitched doctor soon and get my health insurance at age 21 & I been go to adult care by them recommend me. Thanks for them!

The pediatricians are amazing here especially Dr. Christina Sun Lee…read more ------HOWEVER, the front desk staff is incredibly rude for no reason whenever we have any conversation over the phone. They all seem to speak Cantonese and never have good attitude unless I raise my voice. Didn't think they deserved my time to write a complaint until today. Today my son saw Dr. Chan who is a great pediatrician as well, but I believe he forgot to put in a prescription so when we went to the pharmacy which we confirmed with the front desk before seeing the doc, the pharmacy never received the prescription. When I called the front desk the lady said there is no prescription for my son. Doc clearly said he's sending antibiotics (Amox/Clauv) the same one he has taken twice before. So I asked the front desk to please notify the doc urgently since my son needs the medication now for his bronchitis before it develops into pneumonia again. The lady said she "sent a message" to the doctor and that he will see it later. I said this is urgent can you have someone tell him directly in person or at least make sure he knows it's urgent. She replied, and I quote, "I sent the message, I already help you. I cannot see the doctor." And from then put me on hold for a good 3min and came back and told me the same thing "I already sent the message to the doctor you have to wait maybe within 1 hr". What kind of a doctor's office does not have a phone system to reach the doctor in urgent cases, what kind of medical office staff doesn't have the empathy or capacity to understand and simply pass on a message that takes 5 seconds? The patient should never have to wait at the pharmacy 30min after the visit and be told theres no prescription sent. That is absolutely unacceptable. And it's an observable fact, not racism (I'm Asian), that hiring a full "team" of Cantonese-speaking staff is bad image and bad decision making on the management for any medical office. Period. At least definitely not for this place. The wonderful doctors unfortunately don't make up for the horrendous lack of service and respect from the front desk staff. Absolute disgrace. This is clearly a YOU issue and your end needs to fix the issue immediately, not send a message and consider it done. The last time a message was sent to the doc because of a prescription error, it took a full day for them to resend it. Do you guys run a healthcare center or a WhoCaresMinimalCare facility? If my son doesn't get his medication within the hour or two, we are going to head to the office and complain directly to the management and make it a point to other parents how irresponsible they are for treating pediatric patients the way they do.

Great pediatrician with patient and knowledge, and most importantly a passion for kids well being…read more Really standout in the industry

From the owner: Newborns, children, adolescents Routine physical…read moreexamination, entrance examination, vaccination, diagnosis and treatment of common and difficult diseases. Provide free prenatal consultation service for expectant mothers。

We strongly do not recommend this clinic, as their professional ethics are highly questionable…read more After accepting our insurance and seeing us multiple times, they suddenly told us they couldn't claim our insurance. We had our insurance company call them several times to explain how to submit the claim properly, but they kept saying it didn't work. In the end, they demanded that we needed to pay out of pocket for all past visits at the self-pay rate, or they would refuse to continue seeing us. However, later the insurance claims did successfully went through. Teddy Liu office received the payments -- meaning they collected money both from us and from the insurance company for the same visits! According to New York State regulations, as long as the patient has insurance, the patient should only be responsible for the co-pay; the rest is between the clinic and the insurance provider. We have been communicating with them for over five months, yet they still refuse to refund the overcharged amount. This is not just an issue with the front desk or billing department -- according to the staff, the doctor himself instructed them to withhold the refund. For the past month, whenever we called, the calls either got disconnected after several rings or didn't answer at all, completely avoiding the issue.

Great if you need simple shots or check ups. Pass on everything else. Clean facility…read more Twin dad

When I was still under 21, I was a patient of Dr. Shen's, and I can say this responsibly that Dr…read more Shen is the best physician at Charles Wang Community Center for children. She is caring, willing to thoroughly check up for my health, and is not hesitate to assign prescriptions. She has a soft personality and a good commend for English language along with Mandarin and Cantonese. Above all, she is very knowledgable and patient. Lastly, my younger sister is still a patient of Dr. Shen's, and the doctor once called my sister after hour to ensure that my sister was released from her stomach torment. Dr. Shen is very beautiful, both inside and outside.

Dr. Shen has been seeing my two children and we are constantly impressed with her dedication and…read moreinvolvement in providing good health care for my children. She is very knowledgeable and able to explain concepts clearly and concisely. She also takes the time to call us (as opposed to having us come for another visit which means lost time and money) when she finds something in our children's charts or progress. She listens to us and takes action based on our feedback (we complained about a nurse not doing her job and Dr. Shen immediately had another nurse work with us, even though Dr. Shen herself was busy seeing another patient at the time). Although her schedule may now get busier (which means less time for us :-() because of this positive review, we feel Dr. Shen is really good and deserves to have people vouching for her.

Super Loooong wait time even with appointment!! They are getting famous with this reputation as…read moremany patients complains abt their long wait time. If you are sick and just want to come for a sick visit? Good Luck!!! I don't understand why they have such long wait time. My child's other pediatrician is also very famous and has great reputation but their office never make patients wait like this. At the most only 10 minutes wait.....They always ask patients to call on the "day of" for sick visits and they will give you a few time slots that you can come in and they always see the patient within 10 minutes.....therefore, there's no crowding at the waiting room at all..... This place really need to revise the way they schedule appointments and how they allot time to see patients.....

I have been seeing Dr. chen since I was a child, despite the stuck up attitude of the front desk I…read morestill went to her office all these years. Yesterday, I had my blood drawn by this chubby, blonde hair nurse or phlebotomist whichever she is, and it hurt like hell. I have my blood drawn many times and never once did it hurt like this. And later that night I discovered the area where she drawn blood were bruised. My friend told me she had the same experience after she got her blood drawn by this lady. I think with a skill like this she really doesn't deserve a job. She might will find something else to do.

We had a terrible experience here with the office manager who thinks she's knows everything and a…read moremonotone doctor without any personality. We switched to Dr. Tae in Flushing and couldn't be happier. Parents be aware when considering this office.

Dr. Min was our son's pediatrician when we lived in New York. Scheduling was easy to see Dr. Min…read moreand he was always available when we had questions outside of his business hours. As with all new parents, we were worried at the smallest issues that our son developed. He put our nerves at ease when we had our first son. Since we moved to Korea for my job, we hope to find a pediatrician as knowledgeable and with a good bedside manner as Dr. Min

My lovely wife had been in charge of taking our kids to see the doctor for all of their lives …read more That great responsibility has now fallen on me. My daughter received a note from her school about getting a meningococcal vaccine. I called Dr. Li's office and scheduled an appointment for the next day. (An appointment is a must due to COVID). Walking into the office, it is obvious that they take COVID very seriously, as we were the only ones there (i.e. no double booking). Dr. Li met with me to express her condolences and genuine sorrow for my wife's untimely passing. The compassion and tear in her eyes was very moving as she provided words of comfort and encouragement. My daughter received her shot and Dr. Li carefully filled out the yellow innoculation card that my wife had maintained for our daughter since birth. Dr. Li is a physician who CARES about her patients. We are lucky to have her.

This doctor will not see babies whom are not vaccinated and will push the combination vaccine on…read moreyour child if you are concerned about the side effects of vaccination don't go here. Horrible attitude towards families and no empathy to potential vaccines damage .

We can't recommend Dr. Ortiz enough! He gives his full attention during every visit and takes the…read moretime to thoroughly answer all of our questions. His patience and genuine care for our baby boy are clear in every interaction we've had. When our newborn developed a fever just hours after being discharged from the hospital--around 2 AM--we called the office hoping to get an early appointment. The call must've been forwarded to Dr. Ortiz's personal line, and to our surprise, he picked up immediately and instructed us on what to do. It's rare to get that level of care anywhere. Although our baby's insurance isn't accepted at his practice, we've chosen to pay out of pocket just to keep seeing him. As first-time parents, having Dr. Ortiz's support and reassurance has made all the difference. The waiting area is clean. We never had issues with the front desk staff. We've been to the office numerous times now and haven't had any wait times longer than 20 minutes. *Bonus points because the clinic offers parking spots. You have to go in and request the fob which opens the gate.*

VERY UNPROFESSIONAL AND RUDE! The staff including the owner are extremely rude and careless! They…read morerefused to see my baby nephew that is really sick because his insurance wasn't active, so we were willing to pay out of pocket, however, the little rude asian said she only accepts cash and did not want to see my baby nephew. Of course we will get upset, and she was willing to call security on us. She is greedy, cheap, an money hungry. This place needs to be closed down because they only care about money and not babies, nor do they care for their patients health. AVOID!

Good if you are going to have a newborn, Dr. Tao would go to the affiliated hospital and check on…read morethe newborn, and the first visit to her office after birth usually no waiting time. But once your child become bigger, the waiting time is long, at least 2 hours, and she spent 5-10 minutes with each patient and won't really listen to parents' concerns. My child was diagnosed with autism at 2.5 yr old. I raised this concern with Dr. Tao at his 2 yr old checkup about his speech delay and poor eye contact, but she said boys tend to talk later and some kids were shy, she said he didn't "look" autistic to her. If she would listen to me and refer me to a specialist, my child could get help from early intervention a lot earlier.

I brought my son to Dr. Zhou after seeing her commercial on TV. What a scam! She used to have…read moreBeijing Union Medical College (which is the best medical school in China) listed under her education and residency in various doctor rating websites, and has removed it since we visited. I have NEVER met a doctor as clueless as she is. The only good thing about the practice was her friendly staff. She charged my insurance company an arm and a leg for a 3 minutes of "consultation". Bottom Line - Avoid this place.

Worst front desk. Never seen the front desk like that. I made an appointment and get the…read moreconfirmation from their email. Once I got there, the fat one told me I didn't have it. There was no appointment for me today. Kidding me? I called and made it, and email from your guys, and she told me no. It's not theirs. And even didn't say any apologize or wait. Just argued with me. What kind service like that!!! After that ask wait until an hour to see the dr. And my 1 years old daughter had a fever and been waited for so long. If like this why I'm seeing dr. I can go ER. I'm gonna call Department of health to report that.