This one star review is for its administration not for its doctors…read more The doctors are awesome! ! This is why it's so frustrating because everyone wants to see these doctors. But unfortunately the doctors are oblivious to its admin staffs actions. Called to simply make an annual check up for my daughter and the phone was busy from opening time of 8:30am and stayed busy -9am. At 9:01am they started to actually answer the phone and said, pediatrics is busy can you hold a moment? I said yes, at 9:30am I hung up and called again. She answered immediately which means my 30 mins hold was all for nothing as I was forgotten on hold. I'll never get my 30 mins of my life wasted back! I asked for an appointment and they said to call back next month! WTF!!!? I'm at the mercy of these people! What else can I do other than share my numerous frustrations with their admin staff! Maybe one of them who cares about customer service will try and make things better and try to alleviate the level of incompetence that currently exists. Who knows maybe a doctor of the practice will actually read their Yelp reviews. It maybe time to change practices regardless of their great doctors. What a shame that a bunch of clock in clock outs can ruin a practice!

If you like waiting for a long time this is the place for you!!! Doctor Turow is judgmental and…read moredoesn't explain what he is thinking. Front office staff isn't nice.

This review is for Dr. Yohan Park and his staff. We have been using their services since moving out…read morefrom California where we had an amazing peditrician that cared my daughter since she was born. As you can imagine, we had reservations and high expections for our next pediatrician. Dr. Park and his team meet our expectations. They have great bedside manners and understand how to address important topics such as weight, healthy eating, and academics in a manner that is receptive to children. We went during covid and they made sure that waiting area observed social distancing and we felt very safe. Would highly recommend this office to others.

I have been bringing my son to this pediatric since he was born and he is now 15 years old…read more Dr. Yang is absolutely lovely, very thorough and friendly with her patients. She always goes all results and makes my son feel very comfortable. It is usually very easy to get an appointment and the wait time is only 10-15 minutes. The receptionists are very friendly and helpful. The office could use a bit of an upgrade but overall it's always clean.

Dr. Ko provides excellent service. He is knowledgeable and professional, dedicated to explaining…read moreany concerns or questions. He greets his patients with a friendly smile and is great with children. He was my daughter's pediatrician since she was a baby. The office is welcoming and clean. Highly recommend!

Available and has a staff that works hard. Would recommend. My kids speak more mandarin than…read moreEnglish at the moment and Dr Ko had no issues

We strongly do not recommend this clinic, as their professional ethics are highly questionable…read more After accepting our insurance and seeing us multiple times, they suddenly told us they couldn't claim our insurance. We had our insurance company call them several times to explain how to submit the claim properly, but they kept saying it didn't work. In the end, they demanded that we needed to pay out of pocket for all past visits at the self-pay rate, or they would refuse to continue seeing us. However, later the insurance claims did successfully went through. Teddy Liu office received the payments -- meaning they collected money both from us and from the insurance company for the same visits! According to New York State regulations, as long as the patient has insurance, the patient should only be responsible for the co-pay; the rest is between the clinic and the insurance provider. We have been communicating with them for over five months, yet they still refuse to refund the overcharged amount. This is not just an issue with the front desk or billing department -- according to the staff, the doctor himself instructed them to withhold the refund. For the past month, whenever we called, the calls either got disconnected after several rings or didn't answer at all, completely avoiding the issue.

Great if you need simple shots or check ups. Pass on everything else. Clean facility…read more Twin dad

I have been a patient at this practice for over 10 years. I originally switched providers after…read moreexperiencing inappropriate comments about my body from a previous doctor, and until today I had never had an issue here. While waiting in the exam room, I was feeling anxious and warm (it was over 80 degrees outside), so I pulled my hoodie off one shoulder to cool down. When the doctor entered the room with what appeared to be two nurses in training, the very first thing he said to me was, "Cover yourself up appropriately." I was completely taken aback and embarrassed by this comment. It immediately made me feel judged and ashamed, and I found it difficult to focus on the rest of the appointment because I was so upset. No patient should be made to feel uncomfortable or shamed about their appearance, especially in a medical setting where they should feel safe and respected. After more than a decade as a patient, this encounter completely shattered the trust and sense of respect I believed existed between myself and this practice. Unfortunately, because of how I was treated, I will not be returning to this practice. For context, I have attached a photo showing how I was dressed at the time. Given the 82-degree weather and the fact that I had simply moved my hoodie off one shoulder while waiting alone in the exam room, I do not believe the doctor's comment was warranted.

Dr. Zhang treated my elderly mother with such professionalism and compassion today as did his…read morenurses. She had terrible symptoms from a UTI and they ran an IV to hydrate and administer an antibiotic. We never felt rushed. It was a very thorough visit and I felt like Dr. Zhang did an excellent job. Many thanks!

First, I did not like her because we waited more than one hour to see her and my kid is a special…read morekid and he cannot keep quiet in the small basement waiting area. When we saw her, she was very rushy. However, she understands special kid need and had a very good communication with my son. She also gave us very important information regarding special kids. Second time, she mentioned flu shot one time and myself, as a healthcare profession, not like flu shot for my son because my son is healthy than average kid so flu shot will not do good to him so I declined. Dr. Panteloglou was on the same page with me. She has a very busy practice. So far, I like her.

The doctor is experienced and nice. However, the facility is in an old and beat up basement of a…read moreprivate house with poor ventilation, mold and dust. The waiting area is cramped and very crowded most of the time and although you have an appointment, you are never seen before at least a 1,5 hours pass by! And if a person comes after you and is an acquaintance, even though you waited so long, they go in first. The receptionists that work there have no smiles ever and the patient files are all over the floor behind the desks.

I accompanied my partner to this office in June, 2025. Upon entering the waiting room, we were…read moregreeted by a dog running up to us and angrily barking at us. The receptionist removed the dog. Surprised, I asked why she'd brought her dog to work, she said it wasn't her dog- that she'd never bring a dog to the office. I sensed that she wasn't happy about being responsible for the animal. l'd give this "doctor" a neg.10 if it were an option! He ignored serious symptoms my partner has been having. Some VERY serious symptoms in the past 3 months. Complaints of extremely low energy, weakness and pain in arms, loss of dexterity in right hand, elbows shoulders, lower spine, right side, legs, frequent (every 2 hours) urination, hearing loss, were all ignored even when I pointed out that many of these symptoms are associated with some serious diseases! For several years he has had severe subcutaneous hemorrhaging and bruising all along his forearms from the slightest impact. Markings so black, blue,and purple, that at first glance look like Rorschach tattoos and don't go away! My partner sees Koo 3-4x/year for routine health checks. How could he have missed the bruising on his arms? Koo's response was to prescribe prednisone for inflammation. When I asked about referral for further evaluation i.e. MRI, kidney function test? other tests? even asked if PT could help with weakness arms. legs, etc. Koo wrote "PT" on a prescription pad! Not even a referral for bloodwork! The response was a smile, a comment that I am a "tough lady" aka difficult! On July 14, 2025, my partner collapsed and was rushed to Montefiore Nyack Hospital, where he remained for 11 days having been diagnosed with multiple myeloma!! Hallmark sign: elevated Ca in the blood!~ And that bruising/subcutaneous hemorrhaging, btw, is a symptom of multiple myeloma as well! Koo missed all the hallmarks! And he never followed up with a phone call to see how his patient of 20+ years was feeling! My partner has had radiation therapy, is now in a nursing rehab facility. He is extremely weak and will be receiving chemotherapy weekly for at least a year if not longer. I can't help but think that symptoms didn'thave to get this severe. Had this been picked up a year or two ago or even a few months ago, he wouldn't have gotten as weak and as ill as he is now! I wouldn't recommend this "doctor" to anyone-not even for a common cold!

Still one of the best Family doctors around! Not certain why…read moreG.L. is giving such a bad review, but judging by the lack of reviews, and friends and no photo, you can dismiss it.

My child has been a patient of Happy & Healthy since she was an infant, after switching from…read moreanother practice that not only did not fully understand preemie issues, but also was unsupportive of breast feeding. I wish we had chosen Happy & Healthy from the beginning, but glad we made the switch when we did, as we now have a lifelong relationship with the practice. The staff at Happy & Healthy have been absolutely wonderful. So much so that we've recommended Dr. Rubin & her team to many other families. The staff are kind, caring, compassionate, and many of them parents themselves, so they truly understand and are able to answer effectively any questions you have about your child's care. No question is too ridiculous - they never make you feel bad for asking anything and are very clear when answering your questions. They even have a wealth of resources on their website, which I often find myself sharing with other parent friends that don't even live in the area but are looking for some sound medical advice from a professional. (probiotic info sheet FTW) I'm writing this review now, after having to bring my child in last week for a checkup as they were feeling unwell. We saw Dr. Reich and it was our first time seeing her. She came into the office and without me even saying anything, she knew about my child's medical history - I appreciate the fact that she looked at my child's chart in advance - it was as if she's known us this entire time. Dr. Reich actually just called me to follow up and see how my child was feeling now. Having this level of care and service is so appreciated. I would recommend this practice to anyone that is looking for quality care with a caring team of professionals. Thank you Dr. Rubin & team for all that you do! You're the best!

I like the doctors there .but we always get the big bills for lab test after annual health check…read morefor the last 3 years. sometime like over$1000. somehow either they said didn't put right test code or don't have rights insurance info.... I don't know how that happened every time if we update our healthy insurance information we always gave to them plus we alway asked if the lab test covered before the test .even most the times take a couple of months and a lot of energy straighten the bills out . but I'm afraid we gonna get big lab Bills for my kids again when need come for annual check .