They seem to do honest work here. I came in for a custom repair on my car and was quoted for…read more$300-$375. They did the job same day even though it was busy for them. Came in and they said they were actually able to get the price down to $275. They even explained everything they did to my car. Great service, great price.

These guys are great! I walked in with no appointment two days before Christmas asking for an oil…read morechange a headlight to be replaced and directional signal fixed no problem. They said they'll take great care of it. I got a phone call while I was at home waiting they noticed my serpentine belt was ready to go all dried and cracked. This is my fault. I had let that go and totally forgot about it. They replaced it. check the tensioners and pulleys to make sure they were OK and charged me reasonable money for all services rendered I have a new garage merry Christmas to all and to all a good night.

Helped me with my kei truck diagnosing an issue, took about 5 minutes to look at my vehicle and…read moregave me solid advice free of charge, recommended another local biz with a solution for me. 5 star service.

LOCAL PSA: MR. GRUMPY BRITCHES STRIKES AGAIN!…read more Well, folks, this is my SECOND visit to this garage based on word of mouth. Funny thing is, there are only 14 reviews. With service like this, I guess word of mouth is doing some heavy lifting! Welcome to my experience with Grumpy's Automotive Center, DBA Lowell Automotive Center. Back in February, they installed generic clamps on a hose, which I believe were overtightened. Several months later, the T-fitting cracked right where that clamp was installed. Coincidence? Maybe. But I believe the original workmanship deserves a serious look. I asked them to address the problem. Instead, the car was returned without the issue being resolved because, apparently, I hadn't explained it clearly enough. Enter Scott, aka Mr. Grumpy Britches. Scott repeatedly interrupted me with, "I can't tell you anything without the car here." SO I BROUGHT THE CAR BACK! Then I called to explain the issue again, only to be interrupted and told, "Well, I just walked in the door at 8." Seriously? If you open at 8, shouldn't you be ready to deal with customers at 8? Just a thought! Now comes the kicker: I was expected to pay to repair a problem I believe was related to their previous work. When I returned to discuss it, the conversation became argumentative, ending with, "We'll just talk face to face." Excuse me? What exactly is THAT supposed to mean? Maybe it was innocent, but it's a lousy way to handle a customer trying to resolve a dispute. I've always found Steve to be a nice guy, but my experience with Scott has seriously changed my opinion of this business. THE UPDATE, FOLKS! We picked up the car, and, SURPRISE, we were charged to repair the part I believe was damaged by the earlier work. Then my wife was challenged about this post and told I'd been given the price beforehand. I WAS NOT GIVEN A PRICE BY SCOTT. That's my recollection, and I'm standing by it. But wait, there's MORE! They also challenged my wife about how much she drives the car. I said she barely drives it, and they apparently disagreed based on the mileage. Let's do some math, Mr. Grumpy Britches! YOU said approximately 5,000 miles in eight months. That's 625 miles per month, or 7,500 miles per year. Sounds like relatively low mileage to me! If mileage explains why a part failed, then explain the mechanical reason. Show the evidence. That's what I'd expect from a professional mechanic. But challenging my wife over my comment about mileage? WHAT DOES THAT ACCOMPLISH? She was there to pick up a car, not participate in an argument over a review. HERE'S MY FREE BUSINESS ADVICE: You don't like the review? EARN A BETTER ONE! You disagree? Explain yourself professionally. Show the customer what happened. Stand behind your work if it's justified, and work toward a reasonable resolution. That's how you build trust, earn repeat business, and generate positive word of mouth. I'm sharing this because our local community deserves to hear about my experience and make its own decisions. MY ADVICE: Read the reviews, ask questions, and get prices and warranty terms in writing before authorizing repairs. As for me? I won't be returning. DO BETTER, GRUMPY BRITCHES. DO BETTER!

Doctor Auto is a great place to bring your car for service. Joe does an amazing job, he really…read moretakes the time to explain to you what's wrong w/ your vehicle and gives you options on what you can do to fix it. What really stuck out to me is unlike other small repair shops, these guys embrace technology! You get a comprehensive vehicle report that is texted to you with pictures of your vehicle, not a stock photo, along with recommendations to keep your car running smoothly. They also threw in a 3 year warranty on my repairs which was great peace of mind. Not sure if this is a standard Doctor Auto thing or if it was based on the work I had done, but most shops don't even mention any of that stuff. Give these guys a try, you won't be disappointed!

I recently put a 5 star review with this place because at first they were great. I have a bit of an…read moreolder car and they were really helpful on the first repair, but then when I was talking about fixing other stuff on the car they became very dismissive and patronizing and told me "it's an old car, it's gonna make noises" which is true to a point but the problems i was looking to get fixed are safety related and affect how the car operates and they're still brushing me off and now won't reply at all. These people act nice but the level of laziness and incompetence here is astronomical. Do yourself a favor and take the car somewhere THATS NOT HERE and that actually cares about your car AND your opinion. STAY AWAY!

Everything went smoothly, appointment was honored, they checked all important issues and all I had…read morewas an oil change, thank you for your professionalism!

Excellent service, fair prices, and honest mechanics. The team at Modern Auto Service was…read moreprofessional, efficient, and transparent throughout the entire process. They made the experience stress-free. Highly recommended!

George's Automotive is a friendly, professional, family run shop. They have done excellent work on…read moremy car numerous times (both small items - buffing headlights and oil changes) to big ones (catalytic converter and muffler replacement). They are trustworthy and have very fair prices. Glad to have a trusted mechanic to go to!

Highly recommend to anyone who wants honest, hard-working, fair and compassionate car repair spot…read more I was recommended by long time customers and they were not wrong! I am clueless when it comes to this sort of thing and when the dealership provided me with "urgent" repairs required (freaking me out - didn't even want to drive it from the fear they placed in me) for more $$ than the value of my car, George's to the rescue! They squeezed me in to their schedule and it was like a serious doctors appointment. We reviewed the issues together with them educating me and mapped out a plan of attack. My first repair was $333 vs $5000. A month later, I did the second which was $430. Not only do I feel safe driving my car, but have found a garage that I intend to use forever! Highly, without a doubt, recommend!

They are Top Notch!!! My truck lost my rear end and I dropped it off on a Tuesday and they had my…read moretruck back up and running on Thursday. Hats off to their experienced crew. And the cost was reasonable. Thanks to all of the crew there. You guys are amazing

At Romies, you get car repairs you can rely on without being price gouged. They are honest and…read moredon't sell you repairs you don't need. They will alert you to repairs you need that you may not see coming. Cars, trucks, foreign and domestic. From tires and brakes to batteries and motor repairs, Romies does it all. I've put my trust in Romies ever since they first opened in the 1970's because they've earned it.

These guys just absolutely could not be better! Fast, skilled, and most importantly HONEST…read more Brought my car by the shop- I am not a frequent visitor. My car was making some of the telltale squeaking sounds of brakes in need of repair. With a few long drives ahead of me, I basically gave them the go-ahead to fix. They found it was a rare but simple issue- a plastic plate behind the brakes had pressed forward and was rubbing- hence the sound. Their normal rates are fair, but they charged me NOTHING, even though I would have been none the wiser if they flipped the brakes out anyway. I absolutely can't recommend them enough!!

John and his team are amazing. My car died and I had to have it towed to his shop. John was very…read morehelpful throughout a stressful process and worked on my car the next day. His prices were more than fair and his work was impeccable. My car has never run better! I would recommend his services to anyone.

Steve and his crew of mechanics are absolutely the best! Their professionalism, genuine caring…read morenature make it a joy to do business with them On a scale of 1 to 10 I give them an 11 Cee Cee

Steve, the new owner, has customers sign an agreement that he can share their phone numbers and as…read morea result my phone is plagued by robocallers, despite my having an unlisted phone number. This is a serious violation of trust and a very sleazy way to make extra cash at the expense of his customers. He also hires very young "mechanics" who lack the experience to handle some automotive matters. There are better places to go, thank heaven.