Knowledgeable, fair and honest. I recommend to anyone who needs work done. No better shop for…read moreBMW, Audi or other imports.

Brought my 2013 Volkswagen GTI to Dana and his guys yesterday for some much needed maintenance and…read morerepairs and I could not be happier with the results. The car runs Great and no more vibration on the highway. The work was done in under a day and under budget. And the Workshop is only about a mile from my house. Ill defiantly be back. Thanks Guys. Bob Dalton.

These guys are great! I walked in with no appointment two days before Christmas asking for an oil…read morechange a headlight to be replaced and directional signal fixed no problem. They said they'll take great care of it. I got a phone call while I was at home waiting they noticed my serpentine belt was ready to go all dried and cracked. This is my fault. I had let that go and totally forgot about it. They replaced it. check the tensioners and pulleys to make sure they were OK and charged me reasonable money for all services rendered I have a new garage merry Christmas to all and to all a good night.

Been using Towne Line for years. Great. Service, reasonable prices, helpful. I've been there…read morefrom oil changes to much harder stuff. Fully recommended.

Great owners very professional. staff very thorough in checking your vehicle until recently I…read moreguess the guy at the front desk was too busy on his headset the whole time to care what the customer saying. I go in for an oil change I tell him my car was leaking fluid might be oil. The guy changes the oil tells me there's no problem so I leave. Come to find out the transmission fluid was mixing with the oil the oil was out of the car by time I was down the block in the car was overheating. the radiator and heater hose was loose. How do you not notice the oil and the transmission fluid is mixing together. Get that guy out of there he's not paying attention to the car or the customer.

Absolutely a solid business, Mike, the owner is simply a stand up person…read more I've been bring my car in for inspections and oil changes for the past 6 years. Here's the really concise breakdown of my recent repair experience with Mike and his business. I bring in my car for an oil change, my car is ailing, but I ask Mike to help me locate an exhaust leak towards the engine. (Me)This will fix it. -Drivers Side Manifold I ask for a quote and receive one after the part was looked up. Leave my car. Not too long after I reach out to Mike and share with him a few of the symptoms the car was showing me that I hoped the repair would remedy. Mike carefully explains how in fact this would not solve my issue. As we talked further and I tell him a few other thing I've noticed with the car, I was then thoughtfully walked through some frank realities of what I would most likely be encountering on my return on investment, this from an experienced mechanic/savvy businessman's perspective. I'm fully convinced, I'll take back the car as is. I ask how much do I owe, not only did he not accept any amount, nor a tip, but he offered me clean insight as to why this is only way he would conduct this type of transaction. The several hundred dollars saved is really the side point. My big take away is that there is a place for this manner of business to be conducted in every city or small town, but you'll be fortunate that you would experience it in firsthand at this auto service in Lowell!

I returned to zaks a few months later to have them do some more work for me. There 2 hours away…read morefrom me one way but I won't take my porsche 911 anywhere else. They tuned it a few months ago and today they installed a new exhaust and air intake. I planned on dropping it off but john said no man, stay. Won't take us long. John is the absolute best, i was in and out in a few hours and the car is just perfect. John constantly let me speak to the mechanic which im sure he didn't like,lol throughout the project and i cant say enough. The mechanic was so nice and knowledgeable, I've never felt with someone working on my car. Beautiful clean waiting room with drinks,TV amd couches. Its just such a great experience being there at zaks auto in Hudson nh. Dont do it to urself bring ur vehicle to zaks for anything u need done. More then fair pricing and a great group of guys. They have one of the cleanest shops I've ever been in. Another great job done by zaks. Thanks guys, c u this winter

My review to Zaks auto:…read more I brought my vehicle to this shop for an oil change, brake fluid flush, and other maintenance before a Porsche Club of America (PCA) track event. They also performed their complimentary PCA tech inspection, which is advertised as a thorough inspection. I specifically asked that all vehicle fluids be inspected before the event. During the track day, my car suffered a power steering failure that left me stranded. I had to call my regular mechanic to the track to repair the car so I could get it home, resulting in a significant repair bill and a lost track day. They offered no support or reparations. When I first contacted the shop, their response was simply, "You brought the vehicle to a track. We aren't liable." It was only after multiple phone calls that they acknowledged the power steering fluid had appeared discolored while the car was in their shop all day, but they never communicated that to me. I understand that track cars can fail. My issue isn't the failure--it's the lack of communication. I specifically asked for the fluids to be inspected, and the shop later admitted they noticed discolored power steering fluid but chose not to mention it. Had they done so, I would have serviced the system before the event. I've included photos of the power steering fluid taken after the failure and during the repair. Based on my experience, I cannot recommend this shop if you're relying on them to prepare your car for a track event.

I was traveling through the area on Christmas Eve and had an automotive issue. Ibrahima and the…read moreteam gave me immediate help and insured my vehicle was safe to travel. I am grateful ... they gave me a honest assessment of my cars problem and ensured I was safe driving to my destination. Thanks ... Debbie

Owners are very nice people / but service sucks had my truck over month never answer pf u have…read moredrive there after month I was told th

These guys are so kind and really cater to their customers! Quality work at a fair price!…read more They also went above and beyond when I was in a bind! Can't recommend them highly enough! And they are always at least top 1-2 recommendation when folks on our town page ask for best mechanic shop!

Took my old Subaru there to check CV joints and perform an inspection. Informed me CV joints were…read moreok but there was frame rust that had to be repaired before I could get a sticker. Purchased parts from dealer and they installed it for a very reasonable price. We set up a Sat appt so if they ran into problems they would have time to fix car over weekend and not tie up racks. Dealt with both brothers while setting up my appt, very friendly and helpful. Did not try to upsell any services or parts. Will definitely return in the future.

Elias is the best mechanic around! It's so hard to find an honest mechanic…read more He will try to save you money rather than rip you off!! I would never go anywhere else for service.

I've always had a good experience having my cars serviced here. Elias is very friendly and has…read morealways been honest about any issues I've had. He's the best!

Extremely helpful and friendly staff. Very attentive and accommodating. They immediately identified…read morethe issue, repaired it quickly & had me on my way without charging an arm and leg!

Ken's Auto Repair is truly the best! He went above and beyond to find the subframe my son's car…read moreneeded, ensuring the rest of the vehicle was safe while only fixing what was necessary. Completely honest and reliable--I almost didn't leave this review because I don't want him too busy for us! With six cars in the family, we're lucky to have him.