Went late at night and had an awesome experience. We grabbed drinks and went bowling, and the vibe was perfect for a late night hangout. The service really stood out. Lee, the manager, was exceptionally friendly, welcoming, and super helpful the entire time. You can tell he genuinely cares about customers having a good experience. Trevor, the bartender, was also extremely friendly. He definitely added to the overall fun and made the night even better. Between the atmosphere, the bowling, and especially the staff, this location really nailed it. We'll definitely be coming back. read more

We spent 100 dollars per ticket for 6 kids 2 adults thats 800 dollars. Altogether, we barely got 700 tickets. We decided to pour all our tickets together in order to get something small for the younger kids. Although these ridiculous scams, had a fun time and very nice staff. SAMUAL DESERVES A RAISE. I don't doubt that you could go and buy most of the things at this prize spot for less than what you have to spend here... Had a really fun time with my family but got totally ripped off. 3 stars read more

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spent well over $50 to win absolutely nothing, we knew how to play the claw machines well too, and watched all the claws open and release after picking up the item not even giving it a chance to go in, spent that much to get barely any tickets for candy we can get at the dollar tree. Don't waste your money. (plus the candies are hard AF) read more

Took my wife here during the daytime to spend some quality family time on her birthday. While the prices may seem reasonable at first, do note that shoe rentals adds up, and while you are there, you eat and play arcade, so overall expenses comes high. We took the VIP lane that comes with some $7 extra without knowing it all, and once we completed our hour, we realized that VR was never ON for the game. We checked with guest services, and they mentioned that some games only offer that feature, and we selected the wrong game from the console. Well, I wish someone had mentioned that when we initially bought the package. They did not offer any credit or refunds to us. We got multiple foods from there. While the pizza was good but the chicken burger had a bad taste in it and we did not even finish the food. I wouldn't recommend it when Arrowhead Mall has multiple options in the food court. read more

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I came here last September and I had a good experience there. My friends and I went to celebrate a birthday and all we did was karaoke. We were singing for four hours. We had an amazing time and the staff were friendly. The service of the staff was a bit slow and I had to wait a bit longer. My friends and I went on a Tuesday night, which the place was not packed but we still had okay service. Overall, I will come back here but the prices are a bit expensive. I highly recommend coming with a group of friends to prepare to have loads of fun! read more

Round 1 Bowling & Amusement - Karaoke room - Arcades Near Me - Glendale, Arizona

What an amazing day! We got there right when it opened at 10:00am. Signed our waivers and paid for the full day pass. The pass allowed us to play all day and leave and return. It also included socks. The whole second floor is included. There was a bull ride, batting cages, trampolines (which were closed) game spaces (soccer, basketball, volleyball, badminton and a freebie space! A roller rink with go carts, a VR room, a jungle gym and the arcade. All included. We had 4 kids (5,7, &8) and the played for 4 hours we grabbed lunch and came back for another 1.5 hours. I was shocked that we were not upsold anything, we brought in snacks. Everyone was so kind and it was almost empty so we didn't have to wait for anything! I would come back here anytime! read more

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This is my new favorite arcade!! We came for my husbands birthday and it was amazing!!! We ordered way too much food since the pizza slices are HUGE. The food was very good (next time we want to try the ramen) There are so many fun games and seriously the claw machines had so many cute toys! The staff there was SO nice and friendly. I was struggling to win a dinosaur plushie for my three year old daughter and the staff member gave me hints and a few free games (so I finally won it!!) Very very impressed!! The staff really I can't say enough nice things about. Very professional courteous and extremely helpful with getting our food together and making our party an absolute blast. We will ABSOLUTELY be back. read more

Went to Round1 for my daughter's 1st birthday and decided to grab something small to eat with my family. After ordering about $50 worth of food, an employee handed me a Red Bull with my drink. I sat down with my family while we waited for our food. A manager named James came to our table asking for our order number. I told him it was #35 but that we didn't have the receipt. He then pointed at the Red Bull on my table and said, "That's not yours, that's mine," and took it from our table in front of my family. This was extremely unprofessional and embarrassing, especially during my daughter's birthday outing. The situation could have been handled much better. Managers should treat customers with respect, not take items off their table without properly checking first. After printing my receipt he saw My REDBULL on the receipt ... JAMES SHOULD BE FIRED AND SHOULD NOT BE A MANAGER !! read more

Family fun for everyone! So many games to play and activities to do there is something for everyone. Come and bowl, sing, game and win prizes while making core memories. read more

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My boyfriend and I went to the food and drinks to get ice cream. We ordered on the kiosk and then had to wait 5 minutes. Another employee passed by and saw us waiting so he radioed the employee in the kitchen. A greenish-blue haired male employee came out and asked my boyfriend for the ticket number, my boyfriend replied "25" while showing him the ticket. The employee says "You could've just read it to me" and my boyfriend said "I did." He was very rude and did a poor job on scooping the ice cream onto the cone so he had to put it in a cup, which is wasting materials I did not pay for. read more

This place is unique! For an arcade I want to say this is a much more unique experience than most arcades I've visited in the valley. For starters there's two levels! I and my party did not go to the top level so I will rate that separate but we did stay in the bottom level. The claw machines were Japanese style games! It was very cool and fun to play some of these machines after watching them be played from overseas. Although they were very hard to get the hang of. Definitely some felt a little too difficult for what you're paying. As for the smaller ones they were quite easy and fun The prizes themselves are all in great condition and there's a vast variety of what you can try to get!! The arcade games themselves were awesome too! Loved the imported Japanese games!! Super addictive and loved how they came with tutorials, worth the chip price and would want to come back for those games. So so fun. Our party tried the bowling alley which in my opinion was not the most affordable lane to go to. But we had a lot of fun regardless and were able to fit 2 games in for 1 hour! The place itself was clean and pretty. The lights sounds and atmosphere all was a very fun vibe. Definitely a more costly trip to play games and win prizes but very successful regardless. I would come back read more

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We were at the mall and decided to stop in and were all super impressed! There are kiosks where you buy a card for $2 which is reloadable and the prices are super reasonable. The spot feels like a casino lol lights, games, sounds. It was not super packed on the weekend and really liked there was plenty of machines so you really didn't have to wait if you wanted to play something specific. They had standard games, VR, claw machines, bowling, batting cages and MORE! This will definitely be a spot the family and I will be going to often during the hot summer! read more

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What a fun stop. We were at the mall picking up some different items and decided to stop and check it out. We loved the VR games. It felt so real. There is definitely something for everyone. They offer birthday parties, food, bowling and more. Prices are steep on some , but all in all you can get quite a lot for around $25-50 with a reloadable card. We had a great time. read more

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Amazing fun for everyone!! Lots of claw machines and arcade games on lower level and fun sport themed activities on the top level! The whole staff was very kind and helpful! Tristan made sure my partner and I were having lots of fun and truly a memorable experience! read more

Upstairs was cool talking to worker up there explaining g his level. But the real issues began when we went to the first level. Everyone down there had such an attitude problem whenever we asked questions since we've never been here before since it's my first time in Phx ever. We ended up getting our cards, soon after we got thirsty and decided to order some icees and other desserts. They took a whole hour to make them, they didn't even realize our order was even put in for some reason it don't go through so it's a good thing I took a picture of the virtual receipt on the kiosk. They ended up having to redo a drink bc they forgot the ice cream. And the ice cream I requested in a cone seems like they scooped it in a cup and put a cone on top. I couldn't even get it up and basically got the cone on the side. We played a bunch of claw machines and ticket games that was fun, besides the workers it was decent. read more

If you have sensitivities to light, noise, or crowds, this place will wear you out. If you like riding bulls, playing basketball, pool, air hockey, badminton, or hitting baseballs, this place will wear you out. If you like jumping on trampolines, roller skating, or have small children that like indoor playgrounds, this place will wear everyone out! If you like dropping $100 easily, you will have no problem doing that here. The second floor has all the play options, but to even enter you must pay. Even if you are the parent watching your children, pay up. They give you gripy socks with your entrance fee, but you have to take your shoes off and then put them back on for every activity. Not a huge deal, unless you have a small child unable to tie shoes. The kids will have a blast as long as they follow the rules - they are very strict about their safety rules! No one is going to get hurt if they have anything to do with it. For instance, on the trampolines, you cannot jump backwards, one person per trampoline square, no flips - basically, jumping. This would make for a perfect day out for the kids...get a babysitter to take them to play indoors all day on the top floor. They also have 2 karaoke rooms. You pay extra (on top of the entrance fee) to reserve the room for 40 mins. There are chairs and tables and tvs. There are complimentary massage chairs on the top floor by the play area. They were surprisingly good and high quality! There is also an arcade area included in the entrance fee, but most games have instructions in Japanese, so some weren't intuitive to play. The 90 mins I was upstairs, the employees were friendly, humorous, courteous, and cleaning! They were wiping down chairs, walls, equipment. I loved seeing them work hard and clean!!! Downstairs is like Vegas for kids and kids-at-heart. It is an arcade dream!! And completely overwhelming to the senses: lights and sounds! You do not pay an entrance fee for the downstairs, but to do anything you'll buy a card with credits ($2 initiation fee). Games range from 14 credits down to 6 approximately. They have an enormous selection of claw machines!! If you love the thrill of claw machines, you will be in Heaven! Row after row after row! Between our 2 families, we spent $85 in the credits and left with 4 stuffed animals. Each kid won and all were so happy! I couldn't afford to be a regular here, but it was a fun way to go out as a family and meet up with friends. We didn't eat or drink there - had to find somewhere quiet and wanted to hear each other talk. Upstairs was not loud, just brightly lit. Downstairs was all the noise. Splurge, have fun. There is a lot to do and win! read more

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This place has a lot to offer all under one roof. When I was a child, this place would have been my ultimate dream destination! Literally near every outing I would have desired (roller rink, bowling, mechanical bull, sport courts, trampoline park, karaoke, indoor playgrounds/ball pit & slides) ... IT IS ALL HERE - IN ONE PLACE. It seems almost too good to be true. Incredible, really. Most all activities mentioned above (except the bowling) are available on the upper level for one admission price. The price does vary (I believe depending on the day of the week and the length of your stay). We did the 90 minutes on a weekday, and that was perfect. I can't remember exactly how much we paid, but I think it was somewhere in the $20-$25 range, and it was a few dollars less for the children. Unlike Slick City where they nickel and dime you for EVERYTHING, this place is great in that the grip socks are included! You don't need to pay more/extra for that. Additionally, the sneakers for use on the basketball, baseball, badminton, and soccer areas are also available for free to all paying guests. I was so pleasantly surprised. Another cool thing is that whilst the kids were playing on the large indoor play structure, the massage chairs for parents watching are free! I have had to pay with a credit card to use chairs like that at competitor's facilities (e.g. uptown jungle) so this was a welcome change. Upstairs, upstairs, we encountered employees Edgar, Kyle, and Polite who were all wonderful. They were kind, patient, and walked us through everything. The only disadvantages to Round 1 are: 1) Spectators need to pay the admission price to access the upstairs activities. 2) Bowling downstairs was crazy expensive. I think it was around $70 for the 4 of us to do the VIP bowling for an hour (after shoe rental and fees). 3) The downstairs arcade is super expensive. Expect your money to go quickly. If your kids are like mine, $100 can be gone w/in about 45 minutes. 4) The employees were neither helpful or friendly downstairs at all. Over all, we had a positive experience, and we will most definitely be back to enjoy the activities on the top floor again soon. **Editing to add that the security at Round 1 is on point. With their own security guards, mall security guards, physical barriers, etc. we felt very safe. This top notch security is in complete contrast to places like Slick City where there is literally no security whatsoever. I don't know why Tricia (Yelper) is complaining about too much security (saying they have everything but TSA agents there). There have been plenty of times my kids have had problems with older kids being too rough in places like this, kids bullying, kids throwing objects at one another, children pushing, or otherwise not following rules/procedures making the experience uncomfortable, not fun, & even dangerous, at times. Also, my best friend was murdered at a young age so I am always very cautious with where I allow my kids to play. I follow true crime, and I shall never forget, for example, what happened to John Walsh's unsuspecting son, Adam, at a Sears department store. If you do not appreciate Round 1's excellent level of security within this busy shopping mall location, then you are, at best, ignorant and do not follow true crime &/or, at worst, (in my opinion), an irresponsible parent for not believing security of this level is warranted. These folks at Round 1 are doing it right.** read more

Round 1 Bowling & Amusement - Arcades Near Me - Glendale, Arizona

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Had such a fun time here playing games! The drinks were very cheap and the games were fair priced. We got the $55/card deal which was worth it. Tristan was sooo helpful and amazing during our entire stay! Round1 if you see this give my boy Tristan a raise, he deserves it read more

We really enjoyed this place because of all the cool machines, games and what it has to offer. However something has to change for the service at bowling alley, there needs to be waiters or waitresses for beverages and food. We had to walk all the way to the front along with other people, we were waiting in line to be served. Thank you. read more

The Arcade on the 1st level is Awesome but that 2nd level This was our second visit and it SUCKED!!! Our first visit was cool, all 3 of my boys were able to utilize ALL Activities including the trampoline, even though I couldn't shake this feeling like I was in a communist country. But this second visit I absolutely felt like I was being WATCHED. The place is absolutely empty and I see why, the micromanaging takes the FUN out of the entire experience. You need an attendant for the trampoline, first time we went to the trampoline NOBODY showed up, so we planned to stop by before our time was up, my 6 year old was extremely excited for the trampoline specifically but when he went over he was turned away and came to me crying stating he was told he couldn't get on the trampoline because of his height keep in mind this trampoline is equivalent to the toddlers trampoline at Sky Zone, Urban Air... I asked the employee why he couldn't jump he came up with some excuse about insurance, as if I didn't sign a waiver for this reason. It's safe to say DON'T waste your Money to be watched and uncomfortable. We will stick to Sky Zone and Urban Air. My children left this facility unfulfilled!!!! read more

Another fun time with the family! Super clean and attentive staff ;D Always makes us feel happier read more

Round 1 Bowling & Amusement - Another fun time at Round1 with the family... Place is super clean and the service team is pretty attentive. - Arcades Near Me - Glendale, Arizona

I am so glad to have a lively place like this as an anchor in Arrowhead Towne Center mall. It has plenty of signage to help explain rates and there seemed to be adequate staffing with security guard, staffed counters and at the bar. I did not order food but was very intrigued by the variety of Japanese items, so it made me want to give it a try next time. Everyone looked like they were having a lot of fun and just looking at the plush critters in the claw machines was fun. If I decide to play, I will need to bring noise canceling earphones though, since although I expect lively sounds in an arcade this was just too much for me and I can't help but wonder if the decibel level needs to be checked so people don't permanently damage their hearing. read more

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We went to Glendale to check out the mall and this place. We've been to a Round1 in San Jose so we knew what to expect. There were two floors and a lot of people here. There were card machines that you need to pay for in order to use on the games. They had a bowling alley, video game arcades, claw machines, a bull riding machine, a batting cage, and some others that I can't remember. The experience was not bad but on the pricey side to play for a couple of hours. Overall, I thought this place was okay and I wouldn't mind stopping by in the future. read more

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Had time to kill before a flight back home and came here with the wife to chill . Cheap bowling $16 an hour so you can bowl as many games as you want or can fit in read more

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When I took a trip to Japan years ago, I went to a round 1 In Tokyo and it was next level for sure! It has so much you can do from bowling, video games, batting cages, ping pong and eat some Japanese street food. Think of it as an elevated Dave and Busters but as a full destination to can do much more than just play video games and eat in the restaurant. Very cool place to have a one stop to be entertained or have a great date night read more

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The amusement manager, Nick, is incredibly rude. He would not allow my group to get one hour of karaoke.

Shout out to Tony for making our evening even better with the claw machine tips!!! Can't wait to apply them from here on out!!!

RUDE customer service the ladies in the food area. Won't be going again. Nasty service made me pay for my order twice. read more

Round 1 Bowling & Amusement - Arcades Near Me - Glendale, Arizona

Took my 3 year old here one time and it was ok, pricey. We me and my wife had to pay to get in as if we were there to play one the trampolines which made it expensive. But it's convenient given we could take the kiddo when we go to run errands, which helped justify the price in my head. Tried to take him a second time and the trampolines "were down". Third time we took him the associate told us of some height requirement. Which now disqualified my three year old from being able to partake. So all and all this place is ass, like unless you a cat ear wearing anime kid who likes all those weird Japanese crane machines, or robot Jp dance dance revolution champion. This place isn't worth the real estate, swing and miss. Better off going to urban air, cheaper and more kid friendly read more

When it first opened, the first couple months it was generally easy to win games. However as of late, i have spent over 200 dollars and have not won a single item. Feel like they're purposely making the games too hard. read more

This our first and last time we experience this bowling and amusement center. The front staff didn't share their bowling alley didn't have ac and only had lint dusty fans blowing to the bowling lanes. We weren't able to get our refund. It was muggy like with a sewage smell inside the building. I highly recommend going to another venue. read more

Aloysius and Kolby are both so amazing. The vibes were awesome bumping into them and I highly recommend anyone to run into them honestly because they are so nice! For my first time here thank you round 1! Will definitely be back read more

I wish there is no starts The ticket are scammers they said my kids have 300 but we know he got way more so I checked again and then they said ohh it's 1080 Scammers read more

Round 1 Bowling & Amusement - Arcades Near Me - Glendale, Arizona

This place was over all pretty good but after spending $57 to get in and $18 on a meal it was pretty frustrating when I asked for a extra cup for water and they flat out said no go use the water fountain! One cup came with the $18 meal I just wanted and extra cup for water. read more

So much fun for the kids! Staff very helpful and patient with beginner roller skaters

We spend over $50 on claw machines and my family didn't win a single thing. We know what we're doing too so that pay out rate must be set to zero zero. Officially over this location. read more

Marcus was amazing super helpful gave us so many tips to win prizes and we actually did after his help he turned what would've been a day of playing games just to play into a day full of rewards and prizes for our play which made it so much better he definitely deserves a raise a lot of regular staff in stripes had no idea what they were doing because they are still so new here but he handled any and every issue within minutes of coming to him thank u for helping me and my son have a great mommy and me day best one yet! We'll definitely be back! read more

Round 1 Bowling & Amusement - Prizes won - Arcades Near Me - Glendale, Arizona

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I recommend you to go here with your friends and family it's really fun and it's worth your gold coins. Mr. Long is a manager there and his really nice. He helped us out a lot tonight. If you're struggling to get a plushie just ask to get it fixed or repositioned. read more

Round 1 Bowling & Amusement - Arcades Near Me - Glendale, Arizona

What!!! How does this place even exist? Literally have not had this much fun in a long time. Also great prices on food/activities. I also actually won on the crane machines unlike most places, don't worry they have many options. read more

I think it was a bit excessive, why would they charge you almost $5 per shoe and then $5 a pizza slice or $30 for pizza.