great service super fun the foood is great highly recommended for family event my first time hereread more

Great customer service. I had a blast with my family they have good music good food and good vibes!read more

We are just visiting Arizona from California but we were met with a GREAT experience at this place!…read more We played the Lucky Putt with 18 holes. Very cool, very trendy. It was all clean and well spaced out. Directions were clear and it was really fun! Then we had our hearts set on winning a mini pop of Donald and Daisy. Then we met Jared. He was very welcoming and made us feel like winners! And yes, we got Donald and Daisy! Definitely would love to come back and do the other activities plus try the food.

Amazing place to be! Full bar with yummy drinks, bowling, kareoke, VR games, mini golf. Love it!…read more Go early, went sat at 1 and it was perfect. Not crazy busy, food was typical nothing incredible we ordered wings, fries and loaded quesadillas. Their special for mothers day was AMAZING 1.5 hrs of bowling, 4 drinks, 4 - 1hr game cards and a simple snack platter was unbeatable. Will go back!

We spent 100 dollars per ticket for 6 kids 2 adults thats 800 dollars. Altogether, we barely got…read more700 tickets. We decided to pour all our tickets together in order to get something small for the younger kids. Although these ridiculous scams, had a fun time and very nice staff. SAMUAL DESERVES A RAISE. I don't doubt that you could go and buy most of the things at this prize spot for less than what you have to spend here... Had a really fun time with my family but got totally ripped off. 3 stars

Took my wife here during the daytime to spend some quality family time on her birthday. While the…read moreprices may seem reasonable at first, do note that shoe rentals adds up, and while you are there, you eat and play arcade, so overall expenses comes high. We took the VIP lane that comes with some $7 extra without knowing it all, and once we completed our hour, we realized that VR was never ON for the game. We checked with guest services, and they mentioned that some games only offer that feature, and we selected the wrong game from the console. Well, I wish someone had mentioned that when we initially bought the package. They did not offer any credit or refunds to us. We got multiple foods from there. While the pizza was good but the chicken burger had a bad taste in it and we did not even finish the food. I wouldn't recommend it when Arrowhead Mall has multiple options in the food court.

We came here and had a very fun, if expensive, day. This place has a very heavy Japanese influence…read morewith lots of claw games and some Japanese video games, lots of anime characters, and even Japanese food in a snack bar. There are billiards, and a bowling alley, Japanese karaoke, and spo-cha, an indoor sports area. There is a snack bar and a cocktail bar. It's definitely loud and flashy, with flashing lights everywhere. It felt like a gamble-free casino. We did an hour of bowling before having lunch. We were there at opening, so there was only one other lane being used. We are not regular bowlers, but we had a great time. For 1 hour of bowling and two shoe rentals it cost $42 ish dollars. We grab lunch about 11:30. We weren't able to get cocktails as the bar doesn't open until noon. We ordered a teriyaki burger, tater tots, gyoza, and a pepperoni pizza. The gyoza was really good, but the rest was your standard bowling alley/arcade fast food. We bought two $25 play cards. Different games and machines costs a certain amount of credits. We ran through those cards pretty quickly and refilled once. Some of those new Japanese video games are really fun! Cons: the cost adds up very quickly at this place. Be prepared to drop some money. Also our food experience wasn't great. I asked for a water cup and was told they're not allowed to give out water cups because there's a water fountain near the entrance. Water fountains gross me out. It wasn't like we hadn't spent almost $50 on food and my son did buy a soda. I really don't think it's too much to ask for a cup for water to drink while you eat. Also they called our number and we went to pick up the food they realized they never prepared the burger we ordered. So we got all of our food except the burger and had to wait for that. At the last minute they let us know that they were out of lettuce which was supposed to be on the burger. Wasn't a big deal but it would be nice to have what we ordered. Pros: this place is really fun. Although you will drop a dime or two, the payoff is big. It looked like almost everybody had gotten something from the claw machines. I only tried it once and didn't get anything, but we left with two large plushies, a medium plushie, a small plushie, and a sanrio lanyard. We also got enough tickets to get my son a Pop Killer brand t-shirt. We've ordered from PopKiller before, and those T-shirts are $32 each. So in the end, It kind of balanced itself out.

Round1 Arcade: A Shameful Bait and Switch…read more We came to Round1 expecting fun, fair games, and a good time with family. What we got instead was a masterclass in how to ruin a loyal customer's experience through petty power trips and shady tactics. First night in? Fantastic. I dropped $120, armed with my season pass card, and my sixteen-year-old son -- a dedicated baseball player -- found a game called Down the Clown. He figured out how to win it every time, putting his focus and skills to good use. The staff couldn't have been more accommodating. They stood by, ready to swipe their employee cards if the machines needed resetting. They were friendly, helpful, and seemed genuinely happy to see people enjoying themselves. Fast forward to tonight -- another $120 spent -- and suddenly my son was treated like a criminal for being good at the game. A high-and-mighty supervisor parked himself next to him, clearly bothered that a teenager was winning fair and square. While my son was playing one of two side-by-side machines, the supervisor sneakily tossed balls back in for the other one, messing with the timer we'd let run out. When the machine needed an employee swipe to award tickets (standard procedure the night before), he flat-out refused, saying he wouldn't swipe until it "showed the total number of tickets owed," which can take 10-20 minutes. He seriously expected my kid to just stand there doing nothing -- while the night before, staff checked in every five minutes to keep things moving. It gets worse. When we left to find someone else to help, we came back to discover 75% of the balls had mysteriously vanished. Another manager up front admitted she saw the supervisor himself carrying an armful of balls into the office! And then, insult to injury, they spun some nonsense story about how Down the Clown is "only supposed to have seven balls," as if we hadn't played the exact same machines the night before with no issue. Here's the truth: Round1 is apparently fine with taking your money as long as you don't win too much -- especially if you're a kid who's actually good at the games. Once you do, they'll treat you like you're cheating, waste your time, and pull cheap tricks to shut you down -- instead of just being upfront about any limits or rules (if they even exist). Save your money. Spend it at an arcade that knows how to treat paying customers -- and kids -- with respect. Round1 clearly doesn't.

Workers were very helpful and always in a good mood! The lights are fun as well! Drinks aren't…read moreexpensive and when we come for unlimited bowling at night we rarely have to wait- if at all.

customer service was amazing, they always have an open lane, the new lights look awesome!read more

had the fried pickles , so good ! dara was my bartender, she was very attentive. amazing service…read moreand great happy hour prices

Came for bowling, an hour after opening, and the lanes were filthy. There were old drink cups on…read moreour very dirty tables. I had to ask for the area to be cleaned. The floor also appears to not have been cleaned from the night before. I should have taken pictures before I had our area cleaned up.